Singapore Telecommunications Limited · SGX:Z74

Singapore Telecommunications — Investor Day (December 2011)

13 slides from Singapore Telecommunications's investor day presentation, Dec 2, 2011

  1. Slide 1: Establishing Credibility in the Multimedia & ICT Services Business

    Establishing Credibility in the Multimedia & ICT Services Business SingTel Regional Mobile Investor Day 2 December 2011 CEO Singapore, Allen Lew

  2. Slide 2: Forward looking statement – important note

    Forward looking statement – important note The following presentation contains forward looking statements by the management of Singapore Telecommunications Limited ("SingTel"), relating to financial trends for future periods, compared to the results for previous periods. Some of the statements conta

  3. Slide 3: SingTel Singapore's strategic direction

    SingTel Singapore’s strategic direction Vision : Leading and Shaping the Multimedia and ICT Market Lead and Grow ICT and Transform Drive to Be Employer Shape our Multimedia Operating Model Excellence in of Choice Carriage Business • Build the most Customer Business effective, state-of-the- Experienc

  4. Slide 4: In Singapore, we are the leading telco & in the region, the largest provider of data networks

    In Singapore, we are the leading telco & in the region, we are the largest provider of data networks % Mix of Operating Revenue 1. Mobile communications › 3.49m mobile customers › 51% revenue market share1 IT & Engineering 23% Mobile Comms 2. Data & Internet 30% › 541K broadband lines  Fixed Broadb

  5. Slide 5: Impact of convergence of telco & media on social behaviours

    Impact of convergence of telco & media on social behaviours Technological Changes  NG devices  Ultra hi-speed networks Change in Power of user social behaviour networks Impact of Internet on content business 5

  6. Slide 6: Using our historical strengths to make some bold moves

    Using our historical strengths to make some bold moves Internet Difficult to Broadband traffic players differentiate growing exponentially; going other than in voice revenue mobile price flattening › Control of network › Consumer knowledge Enhancing the lives of our consumers › Ability to determine

  7. Slide 7: Our consumer segment aspirations

    Our consumer segment aspirations Global digital technology and service provider dedicated to enriching the lives of our consumers as they live, work and play Providing relevant content, applications and services anywhere on any device that allows them to be entertained, informed, communicate, share

  8. Slide 8: Investing in consumer applications and reaping success

    Investing in consumer applications and reaping success Smartphones PCs / Laptops Most popular Apps: Games 64% Weather 60% › 1.6m unique visitors Social Networks 56% #1 lifestyle app 88,000 active in S’pore App › Most popular – news, users Store* search & food on PCs/Laptops › Second most popular app

  9. Slide 9: Moving into ICT services with business customers

    Moving into ICT services with business customers 1. IT&E services are 23% of revenues1 2. Key focus: › Strategic public sector verticals such as Education & Healthcare › Cloud services  150K cloud users  PaaS (Alatum) – close to 1,000 companies  Enterprise mobility  Regional  M2M › Increasing p

  10. Slide 10: Empowering Businesses: one-stop ICT experience provider

    Empowering Businesses: one-stop ICT experience provider › Asia’s leading managed services provider with more than 100 PoPs in 33 cities › More than 10 Data Centres in 4 countries creating an Asia Pacific Data Center Hub › One stop End to End ICT experience through our complete suite of professional

  11. Slide 11: Enhancing customer experience and personalising content & apps

    Enhancing customer experience and personalising content & apps Cost & Business Customer Leadership Transformation › Strong Customer Experience › Moving transactions to the internet KPIs and strong rewards (sales & services) programmes › Reducing cost through automation and improving processes › LEAN

  12. Slide 12: Our key takeaways

    Our key takeaways Investing to make Singapore a key Infocomm Hub in Asia through our customer knowledge, state of the art infrastructure & service delivery capabilities SingTel – the innovation catalyst for our consumers & business customers Partnering to ensure we lead & shape our markets by delive

  13. Slide 13: Slide 13

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