Duke Energy Corporation (holding Company) · NYSE:DUK
Duke Energy Corporation (holding Company) — Corporate Update (May 2023)
63 slides from Duke Energy Corporation (holding Company)'s corporate update, May 4, 2023
Slide 1: Duke Energy Carolinas Collaborative Meeting
Duke Energy Carolinas Collaborative Meeting May 4, 2023
Slide 2: Safety – Ear Safety
Safety – Ear Safety • Use earplugs or earmuffs • Use hearing protection that is appropriate for noise level and duration • Limit exposure to loud noises • Avoid noisy environments or take breaks to rest your ears • Turn down the volume • Avoid using headphones and earbuds for long periods • Keep a s
Slide 3: Agenda
Agenda Introductions and Safety Minute EM&V Regulatory Update Energy Wise Summer and Winter Recovery filings PowerManager Program filings – Retail Lighting o HEUP in NC Income-qualified programs o TOB Program and Pilot High Energy Use Pilot for SC o Solar EE Tariff On-bill Pilo
Slide 4: Regulatory Update
Regulatory Update North Carolina South Carolina DEC Filing - E-7 sub 1285 DEC Filing – 2023-92-E Filed Feb 28 Filed March 15 Comments from intervenors due July 1 DEP Filing – E-2 sub xxxx DEP Filing – 2023-xxxx-E Will be filed in July, comments due in October Program filings: High
Slide 5: 2023 Priorities
2023 Priorities Income-qualified programming and LIAC recommendations Multifamily pilot program Keep these priorities in mind Low-income carve out in market rate programs during the EM&V review and Mechanism review other discussions Determine appropriate use of NEB Developing guidelines
Slide 6: NEB Discussion of Next Steps
NEB Discussion of Next Steps
Slide 7: NEB Study Content Review – NEIs Quantified
NEB Study Content Review – NEIs Quantified UTILITY NEBS (Relevant for UCT test) PARTICIPANT NEBS (Relevant for TRC and SCT Utility Customer Service and Payment-Related test), continued NEBs Participant Equipment Performance NEBs/NEIs • Reduced Carrying Cost on Arrearages • Outside Noise Reduction (i
Slide 8: NEB Study Content Review – Impacts by Measure
NEB Study Content Review – Impacts by Measure 8
Slide 9: NEB Study Content Review – Impacts by Program
NEB Study Content Review – Impacts by Program Year 5 2023 Per Household Program-Wide NEBs/NEIs by Program & Perspective - Per TRC Total Participant, 2023 Program, sorted NEB NEB Program, sorted by TRC NEB Total NEB $300.00 by Total NEB group (SCT) Total NEB group (SCT) $12,126,58 DEP HEHC $152 $281
Slide 10: NEB Study Content Review – Next Steps
NEB Study Content Review – Next Steps Work on Near-Term Proxy / Adder Values Move to Fill Gaps with specialized surveys for programs without adequate inputs NEBs Included Utility + Societal + Participant (SCT) Utility + Participant (TRC) Utility NEBs only (UCT) (MyHER) DEP SS 1.09 0.62 0 • Condu
Slide 11: EM&V
EM&V
Slide 12: DEC/DEP Collaborative Reports to be Discussed Today
DEC/DEP Collaborative Reports to be discussed today: Program Date of Report Evaluator EnergyWise Home Summer (DEP) 4/1/2022 Guidehouse Power Manager Summer BYOT (DEC) 11/22/2022 Resource Innovations EnergyWise Home Winter (DEP) 2/1/2023 Guidehouse Retail Lighting (DEC/DEP) 12/5/2022 Opinion Dynami
Slide 13: EnergyWise Home (Summer 2021)
EnergyWise Home (Summer 2021) The EnergyWise Home (EnergyWise) demand response (DR) program offers Duke Energy Progress (DEP) residential customers the opportunity to earn credits on their electricity bill by allowing DEP to remotely cycle and curtail air conditioners (A/C) during times of peak se
Slide 14: Power Manager (DLC & BYOT- DEC)
Power Manager (DLC & BYOT- DEC) Voluntary DR program offering incentives to residential customers who allow Duke Energy to reduce the use of their central air conditioner’s outdoor compressor and fan during summer days with high energy usage. Resource Innovations (Nexant) conducted the 2021 anal
Slide 15: Power Manager (DLC & BYOT- DEC)
Power Manager (DLC & BYOT- DEC) Process Evaluation Findings: Participants of DEC Power Manager program do not experience a statistically significant increase in thermal discomfort during events. Power Manager is a well-received program, with most participants willing to stay in the program, reco
Slide 16: EnergyWise Home (Winter 2021/2022)
EnergyWise Home (Winter 2021/2022) The EnergyWise Home (EnergyWise) demand response (DR) program offers Duke Energy Progress (DEP) residential customers the opportunity to earn credits on their electricity bill by allowing DEP to remotely cycle and curtail air conditioners (A/C) during times of pe
Slide 17: Retail Lighting (DEC/DEP)
Retail Lighting (DEC/DEP) The Duke Energy Carolinas (DEC) and Duke Energy Progress (DEP) Retail Lighting program provides incentives to provide price markdowns on efficient LED lighting products. Impact Evaluation Findings Evaluation period covered January 1, 2021– March 31, 2022 Opinion Dyn
Slide 18: Retail Lighting (DEC/DEP)
Retail Lighting (DEC/DEP) Process Evaluation Findings: Participants are highly satisfied with program-discounted products, key program elements, and the program overall. Program tracking data is clean and comprehensive, contained fully populated and internally consistent data fields, and include
Slide 19: Income-Qualified Pay-for-Performance Pilot (DEP)
Income-Qualified Pay-for-Performance Pilot ( DEP) This pilot provided funds to nonprofit weatherization organizations in the Buncombe Co., NC area with the aim of expanding the number of customers they serve through their programs and increase the energy efficiency savings of their projects. Quali
Slide 20: Income-Qualified Pay-for-Performance Pilot (DEP)
Income-Qualified Pay-for-Performance Pilot ( DEP) Impact Evaluation Findings: The pilot served 369 unique households delivering just over 4,400 energy-saving measures, achieving an average estimated savings of 1,287 kWh per household. Majority of households had work performed by the GBA (72%); o
Slide 21: Income-Qualified Weatherization (DEC)
Income-Qualified Weatherization ( DEC) Net Annual Savings Per Household This program is designed to improve the health, safety, and energy efficiency Program Component Energy Summer Winter of income-qualified households by offering weatherization services and (kWh) Coincident Coincident Demand (kW)
Slide 22: Income-Qualified Weatherization (DEC)
Income-Qualified Weatherization ( DEC) Process Evaluation Overview & Findings: Utilized interviews with program staff, coordinators, participating providers (n=10), analysis of participant survey (n=100), and review of program materials and tracking data. Customers mainly learn about the program
Slide 23: High Energy Use Pilot in SC
High Energy Use Pilot in SC (= DUKE wv
Slide 24: High-Energy Use Pilot
HIGH-ENERGY USE PILOT fy DUKE HIGH ENERGY USAGE Se” ENERGY. | ASSISTANCE
Slide 25: High-Energy Use Pilot overview
The High-Energy Use Pilot will install deep home retrofits at no cost to the customers with the aim of permanently reducing unaffordable energy bills for individual customers in South Carolina DEP. This pilot will target high electricity homes for low-income South Carolina DEP customers who are home
Slide 26: High-Energy Use Pilot
Promotional Information will be sent to Customers who HIGH-ENERGY USE meet these requirements: PILOT Vendor Conducts H&S Audit Health & Safety Requirement 1 Usage Eligibility: Health and Concerns? • Higher than Average KWH Safety Audit & Annually “As Found” Energy Efficiency Requirement 2 Income Eli
Slide 27: Customer Solution
Customer Solution DEP SC Income Qualified DEP(SC): 72,958 Ave Annual kWh: 16,611 The pilot is in compliance with requirements from a rate case Home Square Feet 50,000 41,446 settlement from March 2023 on 40,000 30,000 20,834 Docket 2022-254-E. 20,000 10,000 4,421 5,070 1,187 0 Builds on the ex
Slide 28: Customer Problem
& Customer Problem 5,000 mmm Average kWhs (>16,611) ——Count Customers at or below 200% FPL by Housing Type > 16,611 annual kwh in DEP South Carolina 24 Unit (Duplex, Condo Misc Residence Mobile Home Single Family Unknown Triplex, Quad) Dwelling Unit 21,169 19,838 23,845 22,423 22,821 22,468 101 15 8
Slide 29: Customer Experience will include:
Customer Experience will include: Vendor Audit & Marketing and Upgrades: Scheduling, H&S, Electrical, Income Qualification Reporting Marketing: Direct, Duke Energy will direct market to customers. Education, Web, Customers will use a Duke Energy hosted Video web site learn about the pilot. Data shar
Slide 30: Marketing Plan
Marketing Plan WEB VIDEO Build website overview, infographic, call to Create as overview video tutorial for action, video, application and FAQs. customers. Create a customer testimonial video. Educational EDUCATION DIRECT Leverage the following to promote and Customers will receive direct mail, emai
Slide 31: Customer Journey
Customer Journey Income Verification
Slide 32: Vendor Journey
Vendor Journey DATA Share with South Carolina Assisting Customer with Enrollment STEP 2: Currently Enrolled in a Qualifying Income Verification Program? Customer will use Link, QR • LIEAP and Text from the marketing • CIP material to apply on website. • LIHWAP YES • SNAP • Medicaid Duke Energy • Hea
Slide 33: Customer Journey
Customer Journey Marketing, Health & Safety Mitigation and Energy Efficiency Measure Retrofit
Slide 34: Customer Journey
Customer Journey Customer Service Agreement Duke Energy Customer Vendor Direct Marketing Health & Safety Audit Electrical Audit Customer Support Direct Mail, Brochures, QR, etc • Identify H&S Issues • Identify “As Found” Electrical • Schedule Audit Visits Usage Issues • Gain Customer Approval • Secu
Slide 35: Vendor Journey
Vendor Journey Health & Safety Mitigation and Energy Efficiency Measure Retrofit
Slide 36: Vendor Journey
Vendor Vendor Journey Schedules With Health and Safety Issue Health and Energy Audits Safety Efficiency Work Work Complete Complete Health & Safety Examples may include: • Attic & Crawl • Chimney/Flue Repair • Floor Repair Access/Ladder/Dam • Pressure Relief Valve • Wall/Ceiling Repair Repair Instal
Slide 37: Vendor Journey
Vendor Vendor Journey Schedules Without Health and Safety Issue No Health Energy Audits and Safety Efficiency Work Work Issues Complete Vendor Conducts Health and Safety Audit & Duke Energy Fund “As Found” EE Upgrades Energy Efficiency Audit EE Measures may include: • HVAC Replacement • Comprehensiv
Slide 38: Conclusion
Conclusion Learnings, Strategy and Assistance
Slide 39: Customer Scope
Customer Scope 40% Over 3 years the Pilot in South Carolina DEP will 40% of homes could not be aim at 1,000 participants weatherized due to Health and Safety Income Qualified Concerns Homeowners & Renters. 400 Estimated Cost for EE Measures: $8M To serve 1,000 customers, an average of 400 will nee
Slide 40: Learnings & Strategy
Learnings & Strategy Data Share Demand Request with the South Carolina filing a data share Response agreement to share Offer customers Demand participation in the Duke Response incentives with a Energy Service area for Smart Thermostat or Load residents participating in Control Device that are progr
Slide 41: Assistance from the Collaborative
Assistance from the Collaborative Funding Areas Which areas have additional Which areas in South Carolina funding that could be have the most need? repurposed for this work and have priority? Within in those areas, which agencies and organization are Within the funding sources, partnering with Econo
Slide 42: Tariff On-bill Pilot in SC
Tariff On-bill Pilot in SC = DUKE wv
Slide 43: DEP SC Tariff On-Bill Pilot
DEP SC Tariff On-Bill Pilot EE/DSM Collaborative Design Discussion May 2023
Slide 44: Discussion Topics
Discussion Topics . 1 Background & Approach 2 Timeline & Key Activities 3 Discussion: SC Rules 45
Slide 45: DEP SC Tariff On-Bill Pilot Overview
DEP SC Tariff On-Bill Pilot Overview . Background Pilot Overview Approach • DEP Rate Case Settlement Agreements • Duke Energy will fund the installation of • Use existing EE/DSM Collaborative energy efficiency improvements that a meetings to discuss design; hold From the Agreement “43. The Company a
Slide 46: Timeline – SC DEP Pilot
Timeline – SC DEP Pilot . ug Data Gathering & Analysis Program Design & Tariff Development Filing Build Launch March- July July- November December Upon Regulatory TBD 2023 2023 2023 Approval 2024 47
Slide 47: Key Activities
Key Activities . Data Gathering & Analysis Phase Legal Analysis Understanding the Customer Preliminary EM&V Considerations Learnings from Similar SC Programs & Pilots 48
Slide 48: SC Meter Conservation Charge Rules
DRAFT FOR DISCUSSION SC Meter Conservation Charge Rules PURPOSES ONLY . As the first step in our analysis, we need to understand SECTION 58-37-50 requirements. What is like the NC Program? What is Different from the NC Group Questions/Items to Program? Evaluate? ToB Monthly Charge • Charge stays wit
Slide 49: Next Steps
Next Steps . Schedule Meeting in June? Data Gathering & Analysis Phase Legal analysis Begin data analysis to understand customers and market size Begin evaluating target participation #s Gather learnings from similar SC programs & pilots Upcoming Decisions Length of Pilot 50
Slide 50: EM&V
EM&V
Slide 51: EM&V Report; DEC/DEP Small Business Energy Saver Program (Revised)
EM&V Report; DEC/DEP Small Business Energy Saver Program 2019-2020 (Revised) 52
Slide 52: DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary
DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary Duke Energy’s Non-Residential Smart $aver®Custom Incentive Program (NR Custom) offers financial assistance to qualifying commercial, industrial, and institutional customers in the Duke Energy Carolina(DEC) service territory to enhance their abi
Slide 53: DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary
DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary DEC & DEP Impacts 54
Slide 54: DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary
DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary 55
Slide 55: DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary
DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary 56
Slide 56: DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary
DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary 57
Slide 57: DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary
DEC/DEP Smart $aver Non-Res Custom PY 2018-2019 Summary 58
Slide 58: DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary
DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary 59
Slide 59: DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary
DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary 60
Slide 60: DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary
DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary 61
Slide 61: DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary
DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary 62
Slide 62: DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary
DEC/DEP Smart $aver Non-Res Prescriptive PY 2019 - 2020 Summary 63
Slide 63: Wrap Up, Scheduling, Topics for Future Collaborative Meetings
Wrap Up, Scheduling, Topics for Future Collaborative Meetings Carolinas DSM/EE Collaborative - Duke Energy (duke-energy.com)