Citizens Financial Group, Inc. · NYSE:CFG

Citizens Financial — Q4 2019 Earnings Presentation

39 slides from Citizens Financial's earnings presentation, Jan 17, 2020

  1. Slide 1: 4Q19 and 2019 Financial Results

    4Q19 and 2019 Financial Results January 17, 2020 Exhibit 99.2

  2. Slide 2: Forward-looking statements and use of key performance metrics and non-GAAP financial measures

    Forward-looking statements and use of key performance metrics and non-GAAP financial measures This document contains forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995. Statements regarding potential future share repurchases and future dividends are for

  3. Slide 3: 4Q19 and Full Year 2019 GAAP financial summary

    4Q19 and Full Year 2019 GAAP financial summary See pages 37-38 for notes and important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, including “Underlying” results. “Underlying” results exclude the impact of notable items described on page 29.

  4. Slide 4: Table of contents

    Table of contents page 4Q19 Highlights 5 4Q19 Underlying financial summary 6 2019 Underlying financial summary 7 Net interest income 8 Noninterest income and expense 9-10 Average loans and funding 11-12 Credit quality and capital 13-14 CECL standard implementation 15 Update: TOP 6 Program transforma

  5. Slide 5: 4Q19 Highlights

    Solid profitability and returns Strong capital, liquidity and funding Strong credit quality Continued progress on strategic growth, efficiency and balance sheet optimization initiatives Overall credit quality remains strong; NPLs of 59 bps of loans improved 4 bps from 63 bps in 3Q19 and improved fro

  6. Slide 6: 4Q19 Underlying financial summary

    Highlights 4Q19 Underlying financial summary(1) Linked quarter: Underlying net income available to common down slightly, with EPS of $0.99 up 1%; TBV/share up 2% 3Q19 results included the impact of an aircraft lease restructure that increased other noninterest income $7 million, noninterest expense

  7. Slide 7: 2019 Underlying financial summary

    Highlights 2019 Underlying financial summary(1) See pages 37-38 for notes and important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, including “Underlying” results. “Underlying” results exclude the impact of notable items described on page 29. See page 3 for

  8. Slide 8: Net interest income

    Highlights Net interest income Linked quarter: NII relatively stable as the benefit of 2% interest-earning asset growth was offset by the impact of the challenging rate environment on NIM NIM of 3.06% decreased 6 bps as a reduction in interest-earning asset yields tied to lower interest rates was on

  9. Slide 9: Noninterest income

    Noninterest income Highlights Linked quarter: Record noninterest income of $494 million reflects record results in capital markets and FX & IRP and solid results in trust and investment services fees, offset by lower mortgage banking fees from record 3Q19 levels and a $7 million decrease tied to the

  10. Slide 10: Noninterest expense

    $s in millions Noninterest expense Highlights Linked quarter: Underlying noninterest expense decreased $5 million from higher 3Q19 levels that included $10 million related to the lease transaction Salaries and employee benefits decreased $7 million, or 1%, reflecting the impact of efficiency initiat

  11. Slide 11: Average loans and leases

    Average loans and leases Highlights YoY loan growth á 3% á 3% á 3% Total core Total core retail Total core commercial Total core commercial loans and leases Total core retail loans (2) Linked quarter: Core loans and leases up $1.7 billion, or 1.5%; up 1.8% before the impact of 4Q19 loan sales activi

  12. Slide 12: Average funding and cost of funds

    Linked quarter: Total deposits up $1.7 billion, or 1% Growth in money market, demand deposits, savings and checking with interest, largely offset by a decrease in term deposits Citizens Access® deposits of $5.8 billion at quarter end Total deposit costs and cost of funds down 12 bps, reflecting proa

  13. Slide 13: Credit quality remains strong

    Credit quality remains strong(1) $s in millions (2) Nonperforming loans Allowance for loan and lease losses Highlights Provision for credit losses, net charge-offs Provision for credit losses Total net c/os Net c/o ratio Core c/o ratio Overall credit quality remains strong across retail and commerci

  14. Slide 14: Capital levels remain at the higher end of the range for regional peers

    Capital levels remain at the higher end of the range for regional peers 4Q19 CET1 ratio of 10.0% decreased 30 bps from 3Q19 LDR of 95.0% compares with 94.5% in 3Q19 2019 Capital Plan reflects further commitment towards prudent return of capital Increased quarterly common dividend by 8% in 1Q20 Repur

  15. Slide 15: CECL standard implementation

    Current Expected Credit Loss (“CECL”) standard implementation Estimated 1/1/2020 Day-1 cumulative impact of CECL implementation: Net increase to allowance for credit losses of ~30%-35%;~22-25 bp reduction of CET1 on a fully-phased in basis Expect an increase in retail reserves tied to longer-duratio

  16. Slide 16: Strategic initiatives update

    4Q19 YoY Strategic initiatives update Fee growth Consumer Enhance mortgage platform Strong mortgage banking fees; originations up 95% and gain on sale margins improved 15 bps Expand wealth Strength in trust and investment services fees, up 21%; Managed money revenue up 18%; AUM up 120%, 26% excludin

  17. Slide 17: Update: TOP Program transformation initiatives

    Update: TOP 6 Program transformation initiatives Redesign go-to-market operating model Significantly enhance ability to innovate, adapt and deliver for customers through agile ways of working Empower cross-functional network of teams with a clear mission and strategy Shorten cycles for product and t

  18. Slide 18: Update: Strategic revenue initiatives

    Update: Strategic revenue initiatives Selected examples Launching current wave of strategic revenue initiatives designed to add new capabilities and customers and position the bank well for future top-line growth Planned initial investment of ~$40 million pre-tax in 2020, with ~70% capex/30% opex Wi

  19. Slide 19: Key performance drivers into 2020 and beyond

    Key performance drivers into 2020 and beyond Success will be driven by what got us here today Growth mindset with continued investments for the future Customer-focused culture Strong and experienced board and leadership team, best-in-class talent Proven execution ability and commitment to excellence

  20. Slide 20: Underlying FY2019 performance vs. guidance

    Underlying FY2019 performance vs. guidance(1)(2) Results reflect strong execution against targets through a challenging yield curve environment See pages 37-38 for notes and important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, including “Underlying” result

  21. Slide 21: FY2020 outlook

    FY2020 outlook See pages 37-38 for notes and important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, including “Underlying” results. “Underlying” results exclude the impact of notable items described on page 29. Net interest income growth of ~1-2% NIM decline

  22. Slide 22: 1Q20 outlook

    1Q20 outlook See pages 37-38 for notes and important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, including “Underlying” results. “Underlying” results exclude the impact of notable items described on page 29. (2) (1) (1)

  23. Slide 23: Key messages

    Key messages Citizens continues to execute well and deliver for stakeholders 4Q19 results reflect the benefit of diversified business model Record fee income reflects the build out of fee businesses Average loan growth of 3% YoY, up 4% before loan sales activity Deposits up 7% YoY; deposit cost disc

  24. Slide 24: Appendix

    Appendix Xx Citizens nancial Group,

  25. Slide 25: Medium-term financial targets

    Medium-term financial targets(1) Medium-term financial targets Economic assumptions Real GDP growth: ~2.0% annually No Fed Funds rate changes in 2020; bias towards modest upward Fed moves in 2021/22. Expect modest curve steepening Unemployment rate: ~3.5% ~14-16% ~9.75-10.00% ~54% ROTCE Efficiency R

  26. Slide 26: Year-over-Year Underlying results

    Average loans $s in billions Average deposits $s in billions Year-over-Year Underlying results(1) Pre-provision profit $s in millions Return on average total tangible assets Net income available to common shareholders and EPS $s in millions, except per share data Return on average tangible common eq

  27. Slide 27: Linked-quarter Underlying results

    Average loans $s in billions Average deposits $s in billions Linked-quarter Underlying results(1) Pre-provision profit $s in millions Return on average total tangible assets Net income available to common shareholders and EPS $s in millions, except per share data Return on average tangible common eq

  28. Slide 28: Full year Underlying results

    Full year Underlying results(1) Pre-provision profit $s in millions Return on average total tangible assets Net income available to common shareholders and EPS $s in millions, except per share data Return on average tangible common equity á 6% Average loans $s in billions Average deposits $s in bill

  29. Slide 29: Notable Items

    Notable Items(1) 2019 quarterly and fourth quarter 2018 results reflect notable items related to integration costs primarily tied to the August 1, 2018 Franklin American Mortgage Company (“FAMC”) acquisition. Fourth quarter and full year 2019 and 2018 results also reflect costs related to strategic

  30. Slide 30: GAAP noninterest income and noninterest expense summary

    GAAP noninterest income and noninterest expense summary $s in millions

  31. Slide 31: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data

  32. Slide 32: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data

  33. Slide 33: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data

  34. Slide 34: Key performance metrics, Non-GAAP financial measures and reconciliations

    Key performance metrics, Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data

  35. Slide 35: Key performance metrics, Non-GAAP financial measures and reconciliations

    $s in millions, except share, per share and ratio data Key performance metrics, Non-GAAP financial measures and reconciliations

  36. Slide 36: Non-GAAP reconciliations – Underlying excluding Acquisitions

    Key performance metrics, Non-GAAP financial measures and reconciliations – Underlying excluding Acquisitions $s in millions, except share, per share and ratio data

  37. Slide 37: Notes on Key Performance Metrics and Non-GAAP Financial Measures

    Notes on Key Performance Metrics and Non-GAAP Financial Measures See important information on Key Performance Metrics and Non-GAAP Financial Measures, as applicable, at the beginning and end of this presentation for an explanation of our use of these metrics and non-GAAP financial measures and their

  38. Slide 38: Notes on slide – FY2020 outlook

    Notes on slide 21 – FY2020 outlook See above note on key performance metrics and non-GAAP financial measures. Includes an impact of approximately 10 basis points to the CET1 ratio related to the increase in risk weighting on mortgage servicing assets to 250% from 100% based on an interagency rule ap

  39. Slide 39: 3* Citizens

    3* Citizens Financial Group, Inc.”

Citizens Financial Group — Q4 2019 Earnings Presentation on 6ix