Wendy's Company (the) · NASDAQ:WEN
Wendy's Company (the) — The Wendy's Company — Investor Day (March 2025)
32 slides from Wendy's Company (the)'s investor day presentation, Mar 6, 2025
Slide 1: Abigail Pringle, President, U.S.
ABIGAIL PRINGLE PRESIDENT, U.S.
Slide 2: U.S. at a glance
IC NIC $12B+ Annual ~6K Restaurants 200M Customers U.S. Sales in the U.S. Visit Every Year
Slide 3: Our Long-Term Strategy
OUR LONG-TERM STRATEGY DOUBLE DOWN ON DELIVER AN EXCEPTIONAL ACCELERATE FRESH, FAMOUS FOOD CUSTOMER EXPERIENCE GLOBAL UNIT GROWTH CREATING VALUE FOR FRANCHISEES AND SHAREHOLDERS 3
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Slide 5: Our Long-Term Strategy
OUR LONG-TERM STRATEGY DOUBLE DOWN ON DELIVER AN EXCEPTIONAL ACCELERATE FRESH, FAMOUS FOOD CUSTOMER EXPERIENCE GLOBAL UNIT GROWTH 5
Slide 6: Delivering on Our Promise
DELIVERING ON OUR PROMISE “FRESH, FAMOUS FOOD… MADE RIGHT… FOR YOU.” PERFECT EVERY TIME.
Slide 7: Model of Excellence
MODEL OF EXCELLENCE MODEL RESTAURANT + MODEL PERFORMANCE + MODEL P&L
Slide 8: Best GMs, Growing AUVs, High Satisfaction, Strong Margins
BEST GMs GROWING in the Business Average Unit Volumes HIGH STRONG Customer Satisfaction Restaurant Margins
Slide 9: Best GMs, Growing AUVs, High Satisfaction, Strong Margins
BEST GMs GROWING in the Business Average Unit Volumes HIGH STRONG Customer Satisfaction Restaurant Margins
Slide 10: Best GMs, Growing AUVs, High Satisfaction, Strong Margins
BEST GMs GROWING in the Business Average Unit Volumes POTENTIAL HIGH STRONG Customer Satisfaction Restaurant Margins
Slide 11: Assessing and Coaching to Create Model Restaurants
WENDY’S POTENTIAL ASSESSING AND COACHING TO CREATE MODEL RESTAURANTS § Consistency requires one best way § New scored Model Restaurant assessments § Targeted training and development § Detailed restaurant action planning § Coach for performance 11
Slide 12: Model Performance Scorecard & Ranking
WENDY’S POTENTIAL MODEL PERFORMANCE SCORECARD & RANKING Customer Visits & Frequency Customer Satisfaction Operations Excellence People Excellence Financial Performance 12
Slide 13: Reinvented Field Structure to Support Model of Excellence
WENDY’S POTENTIAL REINVENTED FIELD STRUCTURE TO SUPPORT MODEL OF EXCELLENCE § Doubling number of restaurant visits § Investing in added field operations manager roles to increase number of model restaurants § Investing in new business leader roles accountable for franchisee performance § Targeted co
Slide 14: Model P&L
MODEL P&L = EXCEPTIONAL CUSTOMER EXPERIENCE + OPERATING MOST EFFICIENTLY
Slide 15: Model P&L: Margin Opportunity 200+ bps
MODEL P&L = EXCEPTIONAL CUSTOMER EXPERIENCE + OPERATING MOST EFFICIENTLY MARGIN OPPORTUNITY: 200+ BPS
Slide 16: Creating More Compelling Restaurant Economics
CREATING MORE COMPELLING RESTAURANT ECONOMICS P&L COLLECTION & BENCHMARKING OPERATIONS PRODUCTIVITY UPGRADES 2024 MENU STRATEGY EVOLUTION 2028 DRIVING EFFICIENCY THROUGH TECHNOLOGY LABOR MODEL EVOLUTION 16
Slide 17: P&L Collection & Benchmarking
P&L COLLECTION & BENCHMARKING Proactive Financial Management § Sets the standard for restaurant-level profitability (Model P&L) § Identifies strengths, areas of opportunity, and common outliers § Informs brand development strategies such as: § Marketing Promotions § Menu Development § New Restaurant
Slide 18: Operations Productivity Upgrades
OPERATIONS PRODUCTIVITY UPGRADES 18
Slide 19: Menu Strategy Evolution
MENU STRATEGY EVOLUTION § Menu evolution will grow top line sales by increasing consumer relevancy § Menu evolution will also create opportunities for increased profits § Menu mix shifts create opportunities for improved profit margins § Simplification will improve operational execution, customer ex
Slide 20: Driving Efficiency Through Technology
DRIVING EFFICIENCY THROUGH TECHNOLOGY 20
Slide 21: Labor Model Evolution
LABOR MODEL EVOLUTION Applying Innovative and Disruptive Mindset § Fresh Look at Productivity, Efficiency, and Simplification § Improving Labor Staffing and Deployment § Making Wendy’s the Best Place to Work 21
Slide 22: Model of Excellence: Delivering on Brand Promise and Achieving Model Profitability
MODEL OF EXCELLENCE = DELIVERING ON BRAND PROMISE AND ACHIEVING MODEL PROFITABILITY
Slide 23: Our Long-Term Strategy
OUR LONG-TERM STRATEGY DOUBLE DOWN ON DELIVER AN EXCEPTIONAL ACCELERATE FRESH, FAMOUS FOOD CUSTOMER EXPERIENCE GLOBAL UNIT GROWTH 23
Slide 24: Accelerating U.S. Net New Growth Rate Through 2028
ACCELERATING U.S. NET NEW GROWTH RATE THROUGH 2028 5,933 2024 Footprint +300 Net New Restaurants Growth Opportunity Per Capita Through 2028 Most Developed More Developed Developed Underdeveloped Most Underdeveloped 24
Slide 25: Targeted Strategies to Accelerate U.S. New Restaurant Growth
TARGETED STRATEGIES TO ACCELERATE U.S. NEW RESTAURANT GROWTH EXCEPTIONAL COMPELLING FRESH, CUSTOMER ECONOMIC FAMOUS FOOD EXPERIENCE MODEL FUTURE FORWARD DESIGN GROWTH-MINDED FRANCHISEES COMPANY LEADERSHIP 25
Slide 26: Future Forward Design
FUTURE FORWARD DESIGN CONTEMPORARY DESIGN DIGITAL FIRST HIGHLY EFFICIENT OPERATING MODEL CAPEX SAVINGS 26
Slide 27: Growth-Minded Franchisees
GROWTH-MINDED FRANCHISEES 27
Slide 28: Company Leadership
COMPANY LEADERSHIP § Investing in industry leading franchise incentives § Doubling net growth rate of new company-operated restaurants § Leveraging Build-to-Suit program to fuel growth for existing and new franchisees § Providing construction services to help franchisees grow 28
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Slide 30: Appendix
APPENDIX
Slide 31: Forward-Looking Statements and Non-GAAP Financial Measures
FORWARD-LOOKING STATEMENTS AND NON-GAAP FINANCIAL MEASURES This presentation, and certain information that management may discuss in connection with this presentation, contains certain statements that are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act
Slide 32: Reconciliation of Non-GAAP Financial Measures
RECONCILIATION OF NON-GAAP FINANCIAL MEASURES In addition to the GAAP financial measures included in this presentation, the Company has presented certain non-GAAP financial measures (i.e., adjusted EBITDA, free cash flow, and systemwide sales). These non-GAAP financial measures exclude certain expen