Dentsply Sirona Inc. · NASDAQ:XRAY
Dentsply Sirona — Investor Presentation (March 2019)
18 slides from Dentsply Sirona's investor presentation, March 2019
Slide 1: Employee Assistance Program Orientation
Employee Assistance Program Orientation
Slide 2: About Optum
About Optum Optum is part of UnitedHealth Group [Fortune 6] • 11 international staff operation hubs (UK, Ireland, Canada, Australia, China, France, India, Brazil, Singapore, Hong Kong, US) • 40 years experience in international delivery • 150 countries with service capability • 3,000+ Global compan
Slide 3: What is EAP?
What is EAP? New Employee Benefit “This program is designed to provide you with information, consultation, coaching, advice and support to assist you to address work and/or personal issues that may be impacting productivity, morale and wellbeing.”
Slide 4: Overview: Top Issues addressed
Overview: Top 15 Issues addressed • Anxiety • Interpersonal Conflict • Stress & Coping • Parenting Issues • Quality of Family Relationships • Scope of Work • Organizational Change • Career Development • Quality of Couple Relationships • Communication • Depression • Separation/Divorce/Family & Parent
Slide 5: Range of various issues Optum addresses
Range of various issues Optum addresses Workplace issues Family issues Relationships Milestones Stress & Burnout Bereavement Moving in together Interpersonal conflicts Caring for relatives Jointly owning property Work related dissonance Disputes Getting Married Organization chang
Slide 6: Services Available
Services Available Counseling Manager Referral Manager Consult Service Availability Service Availability Service Availability • 24/7/365 days • 24/7/365 days • 24/7/365 days Connect with us via Connect with us via Connect with us via • Phone / Email • Phone / Email • Phone / Email Consultat
Slide 7: Manager Referral & Consultation Process Flow
Manager Hotline Manager Referral & Consultation Process Flow Manager Referral Manager Consultation • Manager calls EAP • Manager calls EAP • Optum takes relevant information including • Optum counselor understands the concern of the employee name and discusses the referral manager. procedure. • A
Slide 8: Manager Referral: Areas of Support for Managers
Manager Referral Areas of Support for Managers Attitude and behavior: Work performance: • Loss of motivation • Increased mistakes and accidents • Tearfulness or irritability • Loss of concentration and poor decision making • Tension with colleagues and a decrease in co- • Avoiding responsibility op
Slide 9: Benefits of Manager Consultation
Manager Consultation Benefits of Manager Consultation • Differentiates between personal and professional boundaries • Aids in managing difficult employees • Effective intervention planning • Psychological support in understanding different team members • Skills on developing Managerial Abilities (L
Slide 10: Key Benefits as an Employer
Key Benefits as an Employer How this service can benefit you as a manager/leader? • Productive & Healthy Workforce • Save management time by referring to employees to EAP. • Develop & train New Managers
Slide 11: Key Benefits as an Individual
Key Benefits as an Individual How this service can benefit you? • 100% free service sponsored by your employer. • 100% guarantee of confidentiality*. • Independent and impartial support and service. • Expert advice to help you deal with life’s challenges either personal or work related. • Access to
Slide 12: Protecting your Confidentiality
Protecting your Confidentiality Confidentiality is assured • Your employer will not know that you called as we only report number of times the service was used which does not contain individual information. • Counsellors are bound by code of professional ethics. • Contract requires confidentiality.
Slide 13: Ease of Access: How to reach us?
Ease of Access How to reach us? Call Us The country specific dial-in details can be found on the EAP portal Online Access • https://www.livewell.optum.com • Access Code: dentsply • Email Us using the quick links on the portal
Slide 14: FAQ's
FAQ’s Frequently Asked Questions • Will my employer know I used the service? No, not unless you tell them, sign a consent form, or present an imminent risk. • Will the program resolve any problem? The program is a great place to start for any personal issues. We resolve most issues within the progr
Slide 15: Case Studies: Anonymous Examples
Case Studies Anonymous Examples • X had recently suffered a close family loss and called Optum for help. After a conversation with a counsellor, face-to-face sessions were set up in the same town as X lived. Following five counselling sessions, X reported that he was satisfied with the service and
Slide 16: Case Studies cont.: Management Referral Examples
Case Studies cont.…. Anonymous Management Referral Examples Case 1 - Mr ‘X’ has been an employee in your organization for the last 3 years. His performance and social skills have always been good. In the last few months you notice that his performance has dipped and that he is absented from work.
Slide 17: Case Studies cont.: Management Consultation Examples
Case Studies cont.…. Anonymous Management Consultation Examples Case 1 - A project is soon to be completed and the 2 team leaders are in conflict with each other, and this is hampering the completion and quality of the project. The conflict is silently escalating and many others are also getting i
Slide 18: Thank you.
Thank you. Contact information: For more visit livewell.optum.com and enter your access code.