Slide 1: First Quarter 2022 Earnings Presentation
First Quarter 2022 Earnings Presentation May 3, 2022
Slide 2: Disclaimer
Disclaimer This presentation contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, as amended. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking, inclu
Slide 3: 1Q 2022 Performance Highlights
1Q 2022 Performance Highlights Revenue 1 # B2B Sessions 2 B2C Active Members 3 USD, millions Sessions, thousands Members, thousands (1) B2B Revenue includes reserve allowance for credit losses on receivables. B2C Revenue includes a one-time non-cash reversal in deferred revenue. 3 (2) Includes EAP a
Slide 4: Executing On Our Strategic Priorities
Executing On Our Strategic Priorities 1 Unify B2B2C Funnel 2 Grow & Enhance Clinical Network 3 Resource B2B Business for Growth Beta testing new unified funnel Therapist satisfaction Bundled offerings ✔ Streamlined matching process ✔ Expanded capacity New team hires ✔ 4 Optimize B2C Channel 5 Expand
Slide 5: 1Q 2022: Key Performance Metrics
1Q 2022: Key Performance Metrics Revenue 1, 2 Gross Profit and % Margin 1 USD, millions USD, millions 54.7% 53.8% 49.8% (1) B2B Revenue and Gross Profit include change in revenue reserves related to prior periods of ($2.4)M and +$0.8M in 3Q’21 and 4Q’21, respectively. 5 (2) B2C Revenue includes a non
Slide 6: 1Q 2022: Key Performance Metrics (cont'd)
1Q 2022: Key Performance Metrics (cont’d) Operating Expenses Cash Balance USD, millions USD, millions 1 1 1 6 (1) Includes stock-based compensation of $6.8M in 4Q’21 and $2.4M in 1Q’21, and non-recurring severance expenses of $3.7M in 4Q’21
Slide 7: 1Q 2022 Key Operating Metrics: B2B
1Q 2022 Key Operating Metrics: B2B 1 Revenue by Customer Type B2B Sessions # DTE Accounts USD, millions Sessions, thousands Enterprise customers 1% 11% 20% 7 (1) Includes change in reserves related to prior periods of ($2.4)M and +$0.8M in 3Q’21 and 4Q’21, respectively.
Slide 8: 1Q 2022 Key Operating Metrics: B2C
1Q 2022 Key Operating Metrics: B2C 1 1 Revenue Active Members 2 Advertising Spend USD, millions Users, thousands % Change QoQ (15%) 5% (7%) (19%) (1) B2C Revenue includes a non-cash reversal in deferred revenue of +$0.5M in 1Q’22. 8 (2) Based on the number of active members at the end of the period.
Slide 9: Closing Remarks
Full-stack behavioral health platform to serve sizable, underpenetrated & growing TAM Integrated machine learning model to drive member engagement & improve clinical efficacy Growing B2B business with multiple drivers to increase market penetration & Closing enhance profitability Remarks Solid brand to