Medibank Private Ltd. · ASX:MPL
Medibank Private — Macquarie Australia Conference 2017
14 slides from Medibank Private's conference presentation, May 2, 2017
Slide 1: Macquarie Australia Conference, 2 May 2017, Sydney
For personal use only 2 May 2017, Sydney
Slide 2: For personal use only
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Slide 3: For personal use only
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Slide 4: Australian Health Insurance Industry
Australian Health Insurance Industry Challenges and opportunities in an evolving consumer landscape CHALLENGES OPPORTUNITIES $F > w¢ Affordability Hospital substitution and reducing low value care O, Health system Transparency complexity AAG. cares © CareComplete ea se Sa Ageing and chronic Chronic
Slide 5: Advocating for Regulatory Reform
Advocating for Regulatory Reform Regulatory reform needed, but pace and extent of change less certain PHI REVIEW BROADER REGULATORY LANDSCAPE PRODUCT SIMPLIFICATION AND STANDARDISATION Medicare Benefits Schedule Review Primary Healthcare Advisory Group Prosthesis List Advisory Committee Private Heal
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Slide 7: Milestone Scorecard
Milestone Scorecard Some early indicators of progress RON CUSTOMER Objectives to reach by 2019 . PHIO complaints less than market share (by December 2017 survey) . NPS best in class against major private health insurance peers! . Market share stabilised Bupa, HCF and nib Australian residents only Up
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Slide 10: Healthcare Initiatives
Healthcare Initiatives Helping to drive better outcomes for our customers * Continued momentum in CareComplete — now reached 10,000 participants > carecomplete ¢ Providing customers with the information they need to make informed decisions — Health Concierge © CG Ce CarePoint" CareFirst CareTransiti
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Slide 12: Outlook
Outlook Full year operating profit guidance reaffirmed ¢ Health Insurance operating profit for FY17 expected to be approximately $490 million ¢ Short term focus remains to further strengthen the core. Investment in the customer will continue, funded from internal productivity gains where possible ¢
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Slide 14: Glossary
For personal use only NPS PHI PHIO ROE Underlying NPAT
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