Legalzoom.com, Inc. · NASDAQ:LZ

Legalzoom.com — Q1 2024 Earnings Presentation

42 slides from Legalzoom.com's earnings presentation, May 7, 2024

  1. Slide 1: Investor Presentation May 2024

    Investor Presentation May 2024

  2. Slide 2: Forward-looking statements disclaimer

    Forward-looking statements disclaimer This presentation contains forward-looking statements. We intend such forward-looking statements to be covered by the safe harbor provisions for forward- looking statements contained in Section 27A of the Securities Act of 1933 and Section 21E of the Securities

  3. Slide 3: About non-GAAP financial measures

    About non-GAAP financial measures This presentation includes certain non-GAAP financial measures including Adjusted EBITDA, Adjusted EBITDA margin, non-GAAP net income (loss), non-GAAP net income (loss) margin, adjusted gross profit, adjusted gross profit margin, certain non-GAAP expenses (including

  4. Slide 4: Our Mission: Unleash entrepreneurship

    Our Mission: Unleash entrepreneurship

  5. Slide 5: Focused on Stockholder Value

    Focused on Stockholder Value Driving growth Expanding margins Increasing FCF $174M 16% $25M total revenue Adj. EBITDA margin free cash flow +5% yoy +22% yoy +13% yoy Represents the three months ended March 31, 2024. 5

  6. Slide 6: SMB legal, compliance, and financial is a big opportunity

    SMB legal, compliance, and financial is a big opportunity And we are well-positioned to realize it Little product Low tech Online innovation adoption lead gen Our $51B 25 ~4% 65% Market SAM(1) Offline Attorney legal services of lawyers cite as NPS(2) delivered largest marketing online in the US(3) e

  7. Slide 7: Large SAM, significant opportunity, early innings

    Large SAM, significant opportunity, early innings Progress made scaling formations; build out of ecosystem opens new SAM; early in our journey of expert services, which is the largest opportunity (1) The Opportunity… Scale the Business Business Ecosystem Expert Integration $13B $15B $23B The largest

  8. Slide 8: Our management team

    Our management team Experienced in small business and consumer innovation at scale Dan Wernikoff Noel Watson Shrisha Radhakrishna Nicole Miller Chief Executive Officer Chief Financial Officer Chief Technology & Product Officer Chief Legal Officer Sheily Chhabria Panchal Kathy Tsitovich Daniel Lysaug

  9. Slide 9: Our customer, product and growth strategy

    Our customer, product and growth strategy 9

  10. Slide 10: We solve three important problems for new businesses

    We solve three important problems for new businesses With a focus on solopreneurs, an often-overlooked segment of customers Entity creation and compliance is Immediately after launching, an SMBs have a fear of navigating complex, complicated, time-consuming and SMB needs to find the oft-changing reg

  11. Slide 11: LegalZoom makes starting a business simple

    LegalZoom makes starting a business simple Eliminating the friction of countless gov’t agencies and disparate service providers A Typical SMB use case * LegalZoom makes it easy, at scale ? Forming w/ Secretary of State(1) ? Bookkeeping / Accounting(2) • A single interface to 3,000 counties, 50 state

  12. Slide 12: Three key strategic pillars

    Three key strategic pillars With clear priorities designed to drive long-term growth Scale the Business Build the Ecosystem Integrate Experts • Capture share by reducing • Build core offerings to help • Provide first-level insights by transactional pricing to form a keep business compliant, leveragi

  13. Slide 13: Scale the Business: Stable long-term macro

    Scale the Business: Stable long-term macro And there are tailwinds to drive further acceleration 4% 18-year small business 78% years with positive U.S. small business > 5M business formed Tailwinds formation CAGR(1) annually(2) formations growth(1) Work From Home U.S. Business Formations (3) More fl

  14. Slide 14: Scale the Business: Streamlining business formations

    Scale the Business: Streamlining business formations Reducing the cost and complexity of forming a business Business formations (1) YoY Growth % Freemium Freemium Partnership Testing Rollout Exit 170K 161K 137K 139K 117K 115K 113K 113K 42% 32% 17% LZ LLC 12% (12%) 3% YoY(2) (2%) (16%) (18%) (1) We d

  15. Slide 15: Build the Ecosystem: A powerful channel

    Build the Ecosystem: A powerful channel With a new opportunity, post-formation In the future Attached with formation Attached within 30 days of formation Attached post-formation Formations LLC Incorporations DBA Registered Agent Bookkeeping Websites Legal Advice Trademark Non-Profits Entity Complian

  16. Slide 16: Build the Ecosystem: Rapidly launching new offerings

    Build the Ecosystem: Rapidly launching new offerings Five new services integrated in three years July 2021 October 2022 April 2023 August 2023 November 2023 Tax prep software with Virtual mailbox solution eSignature services designed Easy-to-use accounting Personalized licenses service to integrated

  17. Slide 17: Build the Ecosystem: Bringing it together with MyLZ

    Build the Ecosystem: Bringing it together with MyLZ Focused on creating a unified post-formation experience Growing our mix of subscription revenue Subscription Revenue (% of Total Revenue) $423M $413M $359M 63% 62% $293M 58% 51% Sample text (1) 2021 2022 2023 2024 LTM (1) For the twelve months ende

  18. Slide 18: Build the Ecosystem: LZ Books

    Build the Ecosystem: LZ Books Our simple accounting solution designed for the solopreneur Capabilities • Automated income and expense categorization • Customized proposals and invoices • Payments • Mileage tracking, receipt capture, bulk expense classification • Seamless integration with LZ Tax Oppo

  19. Slide 19: Build the Ecosystem: Business Licenses

    Build the Ecosystem: Business Licenses Rounding out our compliance ecosystem Capabilities • Personalized summary of required licenses, permits and registrations • Direct access to applications • Proprietary nationwide database kept up-to-date down to local level requirements Opportunity • Essential

  20. Slide 20: Integrate Experts: ARPU opportunity

    Integrate Experts: ARPU opportunity By evolving into a platform that enables access to experts at an accessible price Attorney Led Business Trademarks Advisory Plan LZ Tax Strong attorney network • 1,000+ attorneys(1) • Coverage in all 50 states Our own law firm • Alternative Business Structure in A

  21. Slide 21: Integrate Experts: Doc Assist

    Integrate Experts: Doc Assist Targeting non-consumption with AI-driven lead gen model Capabilities • Free document summarization product • Leverages AI technology and 20+ years experience in legal forms space • Distills clauses and prompts questions tailored by document type • Promotes access to our

  22. Slide 22: Integrate Experts: Legal Forms library

    Integrate Experts: Legal Forms library Another gateway to grow our expert offerings Capabilities • Free access to 160+ attorney certified forms(1) • Forms editor provides ability to customize, sign/send for eSignature, track document status and store documents securely for a fee • Promotes access to

  23. Slide 23: Investment highlights

    Investment highlights The largest digital player in a large and fragmented formations market • Ability to operate at scale in a complex, highly regulated industry with low technology adoption • Leading brand and powerful customer acquisition channel with significant greenfield opportunity Attractive

  24. Slide 24: Financial update

    Financial update LEGAL7Z90mM

  25. Slide 25: Q1 2024 snapshot

    Q1 2024 snapshot $174M $112M $28M total revenue adjusted gross profit(1) adjusted ebitda(1) +5% yoy 64% margin(1) 16% margin(1) 139K 336K 1,605K business formations transaction units subscription units (18%) yoy +9% yoy +7% yoy (1) This is a non-GAAP financial measure. Refer to the Appendix for a re

  26. Slide 26: Balanced focus on top and bottom-line growth

    Balanced focus on top and bottom-line growth Improving profitability; high conversion of Adjusted EBITDA into Free Cash Flow GAAP Revenue Adjusted EBITDA (1) Free Cash Flow (1) $37M $174M $34M $33M $169M $167M $30M $166M $28M $163M $26M $25M $159M $22M $21M $22M $155M $19M $18M $17M $16M $14M $147M

  27. Slide 27: Transaction revenue – our top of funnel

    Transaction revenue – our top of funnel Focus on subscription growth, trading off transactional AOV/Revenue Business Formations (1) Transaction Units (2) Transaction Revenue (4) AOV(3) 170K Freemium Freemium 161K Rollout Rollout 336K 137K 139K 308K $71M $68M $66M 283K $66M $64M $62M 117K 115K 113K 1

  28. Slide 28: Subscription revenue – mix increasing

    Subscription revenue – mix increasing Growing subscription revenue and ARPU Subscription Revenue (1) Subscription Units (2) Subscription revenue (% of total revenue) ARPU(3) 1,605K $105M $107M $108M $103M 1,568K $98M 1,553K 1,545K $92M $92M $91M 1,501K 67% 1,441K 1,415K 62% 63% 1,394K 62% $277 61% $

  29. Slide 29: Driving sales and marketing efficiencies

    Driving sales and marketing efficiencies Stable CAM investments while rebuilding a more efficient sales organization Sales & Marketing ($M) (1) Customer Acquisition Media “CAM” Other Sales & Marketing % of Revenue $258M $246M $66M $199M $62M $57M 45% $51M $51M 40% 41% 40% $48M 195 $46M 175 35% $43M

  30. Slide 30: Non-GAAP expenses

    Non-GAAP expenses(1) $M by Spend Category % of Revenue by Spend Category Cost of Revenue Technology & Development Sales & Marketing General & Administrative $145M $144M $146M $138M $139M 13 15 $134M 16 89% 89% 15 15 $125M 87% 11 $120M 15 82% 82% 84% 15 17 8% 10% 80% 79% 14 15 9% 13 9% 9% 16 16 7% 11

  31. Slide 31: Q2 and FY24 guidance commentary

    Q2 and FY24 guidance commentary Q2 2024 Full Year Guidance Total Revenue $172M - $176M • 2024 revenue growth of 7% at the midpoint • We expect a mid-single digit decline in the Adjusted EBITDA(1) $25M - $27M formations macro(2) in 2024 • Continued margin expansion; expect 2024 Adjusted EBITDA(1) mar

  32. Slide 32: GAAP and non-GAAP long-term financial targets

    GAAP and non-GAAP long-term financial targets Long-Term GAAP and Non-GAAP Measures ’21A ’22A ’23A Targets(2) Revenue Growth 22% 8% 7% 24% + Gross Margin (GAAP) 67% 66% 64% 71-73% Customer Acquisition Marketing 34% 28% 22% 18-22% (CAM) OpEx (exc. CAM)(1) 26% 29% 26% 21-23% Adjusted EBITDA Margin(1) 8

  33. Slide 33: Appendix

    Appendix LEGAL7Z90mM

  34. Slide 34: Historical financial performance

    Historical financial performance Business Formations(1) Revenue by Type(2) Step-up in formation (1) Subscription Revenue growth 581K Transaction Revenue 10% business formations CAGR outpaces $661M 1% macro(4) CAGR over the same period $620M $575M 483K 474K 248 282 261 Subscription revenue (2) accele

  35. Slide 35: Reconciliation of GAAP expenses to non-GAAP expenses

    Reconciliation of GAAP expenses to non-GAAP expenses FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Cost of revenue $189,364 $211,095 $239,263 $57,151 $50,314 $47,448 $60,395 $63,749 $59,123 $55,907 $68,384 Stock-based compensation(1) 1,662 2,931 4,318 1,331 597 726 87

  36. Slide 36: Reconciliation of GAAP expenses to non-GAAP expenses on a % of revenue basis

    Reconciliation of GAAP expenses to non-GAAP expenses on a % of revenue basis FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Cost of revenue 33% 34% 36% 35% 32% 32% 36% 38% 35% 35% 39% Stock-based compensation(1) 0% 0% 1% 1% 0% 0% 1% 1% 1% 1% 1% Depreciation and amortiz

  37. Slide 37: Reconciliation of GAAP expenses to non-GAAP expenses on a year-over-year % basis

    Reconciliation of GAAP expenses to non-GAAP expenses on a year-over-year % basis FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Cost of revenue 23% 11% 13% 15% 6% (2%) 7% 12% 18% 18% 13% Stock-based compensation(1) 1,439% 76% 47% 88% (23%) 391% 216% (17%) 87% 69% 82% D

  38. Slide 38: Reconciliation of GAAP gross profit to non-GAAP gross profit

    Reconciliation of GAAP gross profit to non-GAAP gross profit FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Gross profit $385,716 $408,884 $421,464 $105,498 $104,963 $ 99,178 $105,541 $105,106 $108,061 $102,756 $105,830 Cost of revenue stock-based compensation(1) 1,662

  39. Slide 39: Reconciliation of GAAP net (loss) income to Adjusted EBITDA

    Reconciliation of GAAP net (loss) income to Adjusted EBITDA FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Net (loss) income ($108,664) ($48,733) $13,953 ($12,743) ($11,981) $1,744 ($2,358) $1,395 $7,534 $7,382 $4,744 Interest expense (income), net 27,984 (1,543) (8,81

  40. Slide 40: Reconciliation of GAAP net (loss) income to non-GAAP net (loss) income

    Reconciliation of GAAP net (loss) income to non-GAAP net (loss) income FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Net (loss) income ($108,664) ($48,733) $13,953 ($12,743) ($11,981) $1,744 ($2,358) $1,395 $7,534 $7,382 $4,744 Amortization of acquired intangible asse

  41. Slide 41: Reconciliation of net cash provided by operating activities to free cash flow

    Reconciliation of net cash provided by operating activities to free cash flow FYE Dec 31, $K 2021 2022 2023 Q2’22 Q3’22 Q4’22 Q1’23 Q2’23 Q3’23 Q4’23 Q1’24 Net cash provided by operating activities $54,152 $73,837 $124,308 $11,020 $27,258 $21,822 $29,208 $45,165 $27,441 $22,495 $34,194 Purchase of p

  42. Slide 42: LegalZoom

    LEGALZ900m

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