Wartsila Oyj Abp · OMXHEX:WRT1V
Wartsila Oyj Abp — Wärtsilä NSD — Investor Day (March 2000)
18 slides from Wartsila Oyj Abp's investor day presentation, March 2000
Slide 1: Wärtsilä NSD Service
Wärtsilä NSD Service 1 / WNS Service 03 2000
Slide 2: Two core technology brands, ONE service philosophy
Wärtsilä NSD Service Two core technology brands ONE service philosophy 2 / WNS Service 03 2000
Slide 3: Service Worldwide
Wärtsilä NSD Service Service Worldwide n Ensuring profitable and safe operation of Power Plant and Marine installations. n Worldwide service network in 53 countries with 120 outlets. n OEM services for Wärtsilä and Sulzer engines, auxiliary systems and former engine brands. 4 / WNS Service 03 2000
Slide 4: Total Service – Long-term commitment
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Slide 5: Facts & Figures 1999
Wärtsilä NSD Service Facts & Figures 1999 n Net Sales: 575 MEUR MW total MW per brand n Personnel: 3,400 Power: n Engine base: 22,710 MW Wärtsilä: 107,292 MW 36,264 MW Marine: Sulzer: 84,582 MW 71,028 MW 6 / WNS Service 03 2000
Slide 6: Net Sales by Region 1999
Wärtsilä NSD Service Net Sales by Region 1999 n Parts: 74% Net Sales: 575 MEUR n Services: n East Asia, 26% Southern Asia, n Southern Europe Australia and Africa and Oceania 132.25 MEUR 74.75 MEUR n Northern, n Americas Eastern and 92 MEUR Central Europe 218.5 MEUR n Middle East and Pakistan 57.5 ME
Slide 7: Products & Services
Wärtsilä NSD Service Products & Services n OEM Parts n Field Service n Technical Support n Operation Support n Training n Workshop Services 11 / WNS Service 03 2000
Slide 8: OEM Parts
Wärtsilä NSD Service OEM Parts n Global service network with 24 hour availability of parts and consumables for engines and auxiliary systems n Full range of top-quality original parts for Wärtsilä and Sulzer engines n First-class logistic support with parts depots around the world 12 / WNS Service 0
Slide 9: OEM Parts
Wärtsilä NSD Service OEM Parts Laboratory tests Reliability through original parts Field tests Purchasing Purchasing Manufacturing Manufacturing Quality Qualitycontrol control Original parts All original parts have passed through extensive laboratory and field tests. Ongoing development and the supp
Slide 10: OEM parts for former engine types
Wärtsilä NSD Service OEM parts for former engine types n Global service network with parts service for former engine types n Original parts for all engine types covered by Wärtsilä NSD n Reliable parts support throughout the lifetime of the installation 13 / WNS Service 03 2000
Slide 11: Field service
Wärtsilä NSD Service Field service n Global field service n Global field service n Maintenance, network with parts organization with 1800 supervision and and consumables field service professionals advisory services covering all mechanical, n Field Service n Local multi-skilled service electrical an
Slide 12: Service Agreements
Wärtsilä NSD Service Service Agreements n Tailor-made service agreements covering all aspects of support to Marine and Power sectors n Service offerings ranging from parts supply agreement to comprehensive maintenance agreements n Choice of agreements with varying levels of value, risk sharing and c
Slide 13: Total Service – Service Agreements
Wärtsilä NSD Service Total Service – Service Agreements Extended Service Agreements n Parts Supply Agreement n Support Agreement n Inspection Agreement n Maintenance Support Agreement n Maintenance Agreement n Management Support Agreement n Performance Agreement n Operations Agreement Basic Services
Slide 14: Operation Support
Wärtsilä NSD Service Operation Support n Expert software systems supporting customer operation n Installation specific documentation n Complete technical information through easy-to-use software applications n Improved predictability, forecasting and reliability 18 / WNS Service 03 2000
Slide 15: Training
Wärtsilä NSD Service Training n More than 7,000 course mandays for customers n Covers engine and auxiliary systems n Regional training centres in Manila (Philippines) and Miami (USA) n Training facilities in all factories and network companies n On-site training 16 / WNS Service 03 2000
Slide 16: Worldwide workshop services
Wärtsilä NSD Service Worldwide workshop services n Governor services n Turbocharger services n Overhaul and repair n Reconditioning of equipment n Manufacturing of parts for former engine types n Exchange parts service 15 / WNS Service 03 2000
Slide 17: Level of Interaction
Wärtsilä NSD Service Visionary Horizons Embedded Service Real Service Collaborative services Level of Interaction Real Predictive Maintenance Transactions Remote Services Service Reporting Service Planning Procure On-line On-line Document Spares On-line On-line Support Years 1 2- 3 4- E-commerce E-S
Slide 18: Service Summary
Wärtsilä NSD Service Service Summary n Service solutions for land and sea n Wärtsilä, Sulzer and former engine types n Product areas covering all aspects of service support n Highly committed service professionals n Global service network based on strong local presence 20 / WNS Service 03 2000