Slide 1: Pitney Bowes - Engineering the flow of communication
=z PitneyBowes Engineering the flow of communication Michael J. Critelli Chairman & Chief Executive Officer
Slide 2: Pitney Bowes - Good to Great / Built to Last
Pitney Bowes GOOD.TO JIM COLLINS Coauthor a te besuaing BUILT To LasT
Slide 3: Pitney Bowes - Engineering the flow of communication
Fiz PitneyBowes Engineering the flow of communication
Slide 4: Observations
Observations * Constant Communication With Customers Is Essential * Businesses Underestimate Their Communication Costs * Business Generally Don't Appreciate the Range of Communication Solutions Provided by Pitney Bowes
Slide 5: $250 Billion Global Market Opportunity
$250 Billion Global Market Opportunity Creative Services Retail /Delivery Originate =™Produce ™ Distribute = Receive =Update Integrated Outsourcing Facilities Management Digital on Demand Commercial Transaction Archival Management Retrieval
Slide 6: Growth Strategies
Growth Strategies Mailstream Document Global Cross- Expansion Management Penetration Selling ENHANCE CORE BUSINESSES
Slide 7: Fundamentals of Success
Fundamentals of Success * Passion to Help Organizations Communicate Effectively * Exceptional Technology and Know How * Global Distribution Network * Diverse, Talented Workforce * Highly Ethical Standards
Slide 8: Five Changes
Five Changes * Become More Integrated * Introduce More Discipline into Business Processes * Integrate Acquisition Capability with Focused Growth Strategy * Diversify Customer Base and Solutions * Think Big About Future Opportunities
Slide 9: More Integrated
More Integrated * Disengaged From Non-Core Businesses * Common Mission for Core Businesses * Organize as “One Company” with Common Infrastructure * Enterprise Relationship Development Group * Integrated Re-Branding Campaign
Slide 10: More Discipline
More Discipline * Incorporate Six-Sigma Performance Excellence Tools * Streamline Infrastructure * Review General and Administrative Expenses
Slide 11: Acquisitions
Acquisitions * Focused Acquisition Strategy in Mail and Document Management * Demonstrated Success = Identifying Opportunities = Completing Acquisitions = Integrating Acquisitions
Slide 12: Diversification
Diversification * Increased Leasing and Rental Initiatives * Expanded Value Proposition * Upgraded Sales Capabilities * Deliver Innovations More Quickly
Slide 13: Think Big
Think Big * Company-Wide, Top-Down Planning * Not Business as Usual * Stay Focused on Core Businesses
Slide 14: Market Opportunities - Criteria
Market Opportunities - Criteria * Markets are Energizing and Compelling * Markets are Large and Growing * Possess or Acquire Critical Capabilities For Success * Ability to Become Market Leader
Slide 15: Growth Strategies
Growth Strategies Mailstream Document Global Cross- Expansion Management Penetration Selling ENHANCE CORE BUSINESSES
Slide 16: Understanding the Mail Stream
Understanding the Mail Stream * Stable Postal Rates Mean Higher Volumes * Mail Volumes Are Large = 400 Billion Pieces Worldwide * Opportunities to Add Value to Mail Pieces - Targeted and Personalized Mail - Direct Interaction Between Mailers and Postal Service = Consolidation of Mail to Reduce Cost
Slide 17: Drivers of Mail
Drivers of Mail * Electronic Networks Generate Mail * Mail and Documents Connect Organizations to Their Customers * Mail Gets Through to Intended Recipients
Slide 18: Mail Value Chain
Mail Value Chain $80 Billion U.S. Opportunity Creation / inti Finishing Presort/ Pangng, Work Sharing Fulfillment Data Processing List Management Consolidation Creative Services Retail /Delivery Originate = Produce = Distribute = Receive Update
Slide 19: Mailstream Expansion Opportunities
Mailstream Expansion Opportunities * Intelligent Mail * Work Sharing Services * Postage and Carrier Payment Financing
Slide 20: Work Sharing Services
Work Sharing Services Seu Presort / Work Sharing
Slide 21: Document Management Value Chain
Document Management Value Chain Originate = Produce = Distribute = Receive = Update Copy/Print Integrated Outsourcing Facilities Management Digital on Demand Commercial Transaction Printing = Archival/ Management Retrieval $90 Billion U.S. Opportunity
Slide 22: Document Management
Document Management * Internal and Customer Facing Material - Training Materials - Technical Documents - Sales Collateral Regular Communications to Customers - Customer Bills - Customer Statements - Letters
Slide 23: Global Penetration
Global Penetration * European Mailing Market Transition - From Monopoly to Competition - New Postal Competitors * Emerging Market Opportunities - Japan - China = India - Brazil
Slide 24: Cross-Selling
Cross-Selling * Focus on Enterprise Customers * Expand Presence Internationally * Leverage Technology-Based Tools
Slide 25: Pitney Bowes Advantages
Pitney Bowes Advantages * Expertise in Comprehensive Communication Processes * Broad Range of Communication Solutions * Opportune Time to Execute Growth Plan * Well Positioned to Win Against Competition