Spok Holdings, Inc. · NASDAQ:SPOK
Spok — Investor Presentation (March 2025)
30 slides from Spok's investor presentation, Mar 3, 2025
Slide 1: Investor Presentation March 2025
Investor Presentation March 2025
Slide 2: Safe Harbor Statement
2 Safe Harbor Statement Statements contained herein or in prior press releases which are not historical fact, such as statements regarding our future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation
Slide 3: Our Mission & Investment Highlights
Our Mission & Investment Highlights
Slide 4: Key Investment Highlights
Key Investment Highlights Significant Annual Free Cash Flow Generation and Strong Balance Sheet Substantial cash flow being returned to shareholders through considerable quarterly dividend, no debt Software Operations Bookings Momentum, Large Identified Pipeline Expanding software pipeline convertin
Slide 5: Strategic Goal: Run the business profitably and generate cash
5 Strategic Goal: Run the business profitably and generate cash Returning capital to stockholders is our goal as well as our legacy • Nearly $700 million returned to stockholders since 2004 • 2023 capital return - $25.6 million • 2024 capital return - $26.4 million Focus on maximizing cash over the
Slide 6: Continuing History of Service and Commitment
6 Continuing History of Service and Commitment Leader in healthcare communications - A clinical communications & collaboration solution provider. Significant experience integrating to critical hospital contact centers, EHRs and many other core healthcare information systems. We continue to invest in
Slide 7: Our Plan
Our Plan Growth in value and return of capital 7 Long-term objective • Growing cash flow while growing our top line with growth in software revenue Short-term energy focus 1. Software Bookings: Achieve plan and show YoY growth 2. Product Roadmap Progress: Demonstrable benefit to the business and fut
Slide 8: Healthcare responds to fiscal challenges
8 Healthcare responds to fiscal challenges Changes in economic conditions Fiscal alignment of healthcare IT strategy Staff Shortages (Nursing, IT and others) High Labor Costs Higher Capital Cost/Reduced Capital Spending High Inflation Economic Recession Thinner Margins Tighter IT Budge
Slide 9: Spok responds to fiscal challenges
9 Spok responds to fiscal challenges New product release cadence Provide 3- or 5-year managed maintenance & services agreement Limit costly major upgrades to a 3- to 4-year cycle Deliver product enhancements releases twice/year with minor in-place upgrades Perform benefit realization assessmen
Slide 10: Spok Earns Top Client Satisfaction Scores for Seventh Consecutive Year
10 Spok Earns Top Client Satisfaction Scores for Seventh Consecutive Year Overall rank Vendor Total No. 1 criteria ranks 1 Spok 12 2 PerfectServe 4 3 Andor Health(Virtual Healthcare Platform) 0 4 Ascom 0 5 Mobile Heartbeat 1 6 TigerConnect 0 7 Epic Secure Chat 0 8 Oracle Health 1 © 2024 Black Book R
Slide 11: Longstanding Customer Relationships
Customer Software Wireless Tenure 11 Longstanding Customer Relationships… 22 31 -- -- -- 45 30 28 31 33 7 Arizona Customer Software Wireless Tenure 11 28 23 21 21 17 -- -- -- 19 Top 20 adult hospitals (2024-2025) Customer Software Wireless Tenure 15 38
Slide 12: 2024 US health systems/hospitals by lines of business
12 2024 US health systems/ hospitals by lines of business* Wireless Only 937 52% Software Only 510 28% Both 369 20% 1,816 total Spok customers Total Population 7,150* 25% Market Penetration Software market share by bed size** *Assessment based on Company estimates. Subject to change. Source: Salesfo
Slide 13: Spok Leadership Team
Spok Leadership Team Sharon Woods Keisling Corporate Secretary and Treasurer Renee Hall Chief Compliance Officer VP of Human Resources Tim Tindle Chief Information Officer Vince Kelly Chief Executive Officer Mike Wallace President and Chief Operating Officer Mick Ling Vice President of Maintenance R
Slide 14: Business Strategy
::: Business Strategy
Slide 15: Overall Strategy
Overall Strategy Critical Communications Purpose Built Over Time Evolution of Spok • Acquiring new customers by further penetrating the hospitals domestically with significant opportunity outside the U.S. • Continuing to expand relationships within the existing customer base with additional R&D spen
Slide 16: Software Strategy
Software Strategy • With Spok Care Connect, the contact center is the base, with products like Messenger and Spok Mobile® sold as accessories to our contact center solution, which are all on-premise solutions Wireless Integration Spok Care Connect… …Product Direction • With the pivot from Spok Go, r
Slide 17: Wireless Strategy
Wireless Strategy Spok continues to maximize Wireless cash flow by pursuing a strategy of simultaneously minimizing churn and revenue erosion while maximizing margins through network cost reduction efforts Network Rationalization Plan The Company has ongoing efforts to manage network capacity and to
Slide 18: Focus on Healthcare
61% H e a l t h c a r e Other Large Enterprise Government 2012 18 Focus on Healthcare 85% H e a l t h c a r e Government Large Enterprise Other 2024 Percentage of revenue
Slide 19: Spok Care Connect Market Size
19 Spok Care Connect Market Size 6.8 billion By 2034 (2025 $2.54B) Total Addressable Market 11.7 CAGR from 2025 to 2034 Growth Rate Largest Market 30% 680 million In 2024 North America Market Size Source: Precedence Research
Slide 20: Spok Care Connect Competitive Positioning
Spok Care Connect Competitive Positioning KEY VALUE PROPOSITIONS Strategic partner that solves enterprise challenges from one platform allowing the right message to get to the right person on the right device Source of truth, especially in complex IDNs, for the directory and on-call schedules
Slide 21: Financials
::: Financials
Slide 22: Fourth Quarter and Full Year 2024 Financial Results
Fourth Quarter and Full Year 2024 Financial Results 22 For the Three Months Ended December 31, For the Twelve Months Ended December 31, 2024 2023 2024 2023 Total Revenue $33.9 $34.0 $137.7 $139.0 Wireless $18.4 $19.1 $73.6 $76.0 Software $15.5 $14.9 $64.1 $63.0 Adjusted EBITDA(1) $7.1 $6.5 $29.2 $30
Slide 23: 2024 Sales Highlights
2024 Sales Highlights • Software operations bookings increased more than 13% from the prior year • Bookings included 82 six- and seven-figure customer agreements, a 22% increase from the amount generated in the prior year • Software backlog up nearly 22% from 2023 • Multi-Year Customer Engagements u
Slide 24: Balance Sheet
24 Balance Sheet • Exceptionally clean and simple balance sheet • No debt • Common stock only • $29.1 million of cash and equivalents • Significant deferred tax assets to shield income from federal taxes for many years
Slide 25: 2025 Financial Outlook
2025 Financial Outlook 25 Current Guidance From To Total Revenue: $134.0 $142.0 Wireless Revenue $69.0 $72.0 Software Revenue $65.0 $70.0 Adjusted EBITDA(1) $27.5 $32.5 (Dollars in millions) (1) Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense,
Slide 26: Capital Allocation
::: Capital Allocation
Slide 27: Capital Allocation
Capital Allocation Return of Capital • Higher $1.25 per share annual dividend since February 2022 • Opportunistic capital deployment for shareholder value via share repurchase authorization – current basket of $10.0 million M&A • Not a current focus/priority • Will be opportunistic for potential to
Slide 28: History of Adjusted FCF generation and return of capital
28 History of Adjusted FCF generation and return of capital • Since the 2004 merger, Spok has generated over $1 billion in cumulative free cash flow. • Both our Wireless and Software businesses drive significant FCF and allow for the continued investment in our software business. 28 0 200 400 600 80
Slide 29: Wrap-Up
Wrap-Up Enormous customer base and strong relationships with leading healthcare providers Largest wireless paging network in the country with 720,000 units in service No debt, $29.1 million cash balance, significant deferred tax assets, substantial dividend yield currently Stable re-occurring wirele
Slide 30: Thank you
::: Thank you