Ramsay Generale De Sante Sa · EURONEXT:GDS
Ramsay Generale De Sante Sa — Ramsay Santé — Investor Presentation (2020)
53 slides from Ramsay Generale De Sante Sa's investor presentation, 2020
Slide 1: Ramsay Santé Presentation
Ramsay Santé Presentation
Slide 2: Contents
Interactive presentation CONTENTS > THE BASICS... ececessessseeseeseesnees A > OUR COUNTRIEG............cccecsecsesseesesseeeneeeneens 13 » OUR EXPERTISE > OUR STRENGTHS. ............. cc sesessessesseeseeneeed P. 37 + OUR FOUNDATION ........0.....cccssessssssesneesneestees AQ
Slide 3: Background: From French Company to European Leader
BACKGROUND FROM FRENCH COMPANY TO EUROPEAN LEADER Ramsay Health Care was found AO, an Australian entreprene In 35 years, Ramsay Santé has become the no. 1 private hospitalisation provider in France and one of the European leaders in integrated care. The Australian private hospital group Ramsay Takeo
Slide 4: The Basics
THE BASICS > FACILITIES » KEY FIGURES 2019 + OUR RANGE OF TREATMENTS » ACTIVITIES: TOWARDS INTEGRATED CARE PROVISION + QUALITY AND SAFETY + SHAREHOLDING, GOVERNANCE AND FINANCIAL RESULTS
Slide 5: Facilities: Sweden, Norway, Denmark, France
SWEDEN NORWAY DENMARK FRANCE I A E
Slide 6: Key Figures
KEY FIGURES 2020 =B- Be 7 million patients 154 Hospitals and specialist clinics 36,000 Employees 20 million consultations | 45 Emergency departments 8,600 Practitioners 33,500 births annually 27 130 Follow-up Care Primary Care and Rehabilitation Centres (FCR) facilities 51 Mental health facilities 6
Slide 7: Our Range of Treatments: Evolving Towards Integrated Care
OUR RANGE OF TREATMENTS: EVOLVING TOWARDS INTEGRATED CARE PROVISION PREVIOUSLY: Professions centred around hospital admission FCR Mental MSO (Followup Care . (Medicine - Surgery - Obstetrics) ‘and Rehabilitation) Imaging Health TODAY: Diversification of professions, broadening towards global, integr
Slide 8: Activities: Towards Integrated Care Provision
ACTIVITIES: TOWARDS INTEGRATED CARE PROVISION —, > => SOG Medicine Surgery Obstetrics Dialysis FCR Imaging Mental Health Medical transport Proximity care Elderly people Pics i == if a a a a a a a a a a a a a a a a a a a O a a @ Active O Coming soon
Slide 9: Quality and Safety
QUALITY AND SAFETY The quality and safety of care is our priority, and quality is a key feature of our corporate culture. Measurement metrics differ from country to country, but are continuously integrated into work processes throughout the group. IN FRANCE Our Group has received the highest certifi
Slide 10: Quality and Safety: Sweden, Norway and Denmark
QUALITY AND SAFETY SWEDEN, NORWAY AND DENMARK In our Nordic facilities, quality measurement is based on QPIs (Quality Performance Indicators) which assess the performance of each facility in four areas: VQ Modern Correct medicine information Appropriate A pleasant treatment environment and suitable
Slide 11: Shareholding, Governance and Financial Results
SHAREHOLDING, GOVERNANCE AND FINANCIAL RESULTS CEO of the Ramsay Health Care Group and Chairman of Ramsay Santé | Managing Director of Ramsay Santé i ly Ramsay Santé's shareholder base is made up of two main partners: » Ramsay Health Care (52.5%), an Australian private hospital group. » Predica (39.
Slide 12: Caregivers at the private hospital
Caregivers at the re ers private hospital (France - 75) Sy seni
Slide 13: Our Countries
OUR COUNTRIES + FRANCE + SWEDEN + NORWAY + DENMARK
Slide 14: Facilities in France
FACILITIES IN au FRANCE Ramsay Santé Age Dome Donon) Lome tgif 91 ese) beer) gat = (salen mee a aces Pomerat) yee acs Pathe aa ere ea a ery BL gO frien Tama a z det tenn . AIT ‘pe led va ete 76) Ck Howes Erg Harare 7 ‘ay rN Lae =. ec ill aa Gears greet moa, ere = Desist cae gee a ci ese eso tehovi e
Slide 15: France
FRANCE e LEADINGPRIVATE PROVIDER of orthopaedic, ophthalmologic and cardiac surgery in oncology FRANCE'SLEADING PROVIDER of dialysis Hospitals or clinics (more than 200 beds) has undergone surgery in our facilities Ramsay Santé ranked among the 50 best clinics in France (2019 ranking - Le Point maga
Slide 16: Facilities in Sweden
FACILITIES IN SWEDEN Umea @ Sundsvall SWEDEN OQ ave Uppsala © *sirsie Enképing Q vasteras@y © Kristinehamn © 8 OQ orebx0 Grums — Fjugesta Stenungsund @ Norrképing Henan | Trollhattan | ee Lysckigg@e Linképing Motala®@ e 4 Lodése Myggents @ Avangen © Jonképing Géteborg ® Kungsbacka Vallda' @Varberg e
Slide 17: Sweden
SWEDEN oo EN ° A wide range of medical, surgical and psychiatric care services provided by Ca plo hospitals, specialist clinics and primary care centres. Part of Ramsay Santé PROXIMITY CARE CENTRES More than 100 proximity care centres spread throughout the country and nearly 900,000 registered patie
Slide 18: Norway
NORWAY -In Norway, our group operates under the name Volvat 10 PROXIMITY CARE CENTRES (general practitioners and specialists) an aN Capio OUR FACILITIES Part of Ramsay Santé IN NORWAY 1 Hospital aacnn @ Specialist ne 2 Volvat Medisinske (Trondheim) Sahai Volvat Nordnorsk Hudlogesentar res) Mout Madi
Slide 19: Denmark
DENMARK NATIONAL PRESENCE with 6 specialist clinics, in 4 of the 5 health care regions in Denmark ONCOLOGY 40% of mammograms in the Copenhagen area specialising in orthopaedics in particular OUTPATIENT AND INPATIENT CARE OUR FACILITIES IN DENMARK (@ Specitsttnc @ Padererapycontie @ copi0 CFR Skerpng
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Slide 21: Our Expertise
OUR EXPERTISE + SHARING BEST PRACTICE + MEDICINE-SURGERY-OBSTETRICS » SPECIALIST HOSPITALS AND CLINICS + EMERGENCY DEPARTMENTS > MATERNITY WARDS + OUTPATIENT SURGERY AND ENHANCED RECOVERY AFTER SURGERY + ONCOLOGY » NUTRITION, OBESITY & EATING DISORDERS + FOLLOW-UP CARE AND REHABILITATION > MENTAL HE
Slide 22: Sharing Best Practice
SHARING BEST PRACTICE The diversity of our facilities and activities means that we can implement, across the group, a process for identifying innovative best practices locally, with a view to sharing and deploying them where it makes sense, both operationally and functionally (medical excellence, op
Slide 23: Medicine-Surgery-Obstetrics (MSO)
MEDICINE SURGERY-OBSTETRICS (MSO) The excellence of our hospitals and clinics based on: » the expertise of our practitioners and care staff » the requirements in terms of quality and safety of care > tailored treatment and support > our ability to innovate in treatment and the patient pathway, parti
Slide 24: Hospitals and Specialist Clinics
HOSPITALS AND SPECIALIST CLINICS In Sweden, Norway and Denmark: Healthcare is moving towards greater specialisation and sub-specialisation. Our facilities support this progress by: > constantly improving the quality of our medical care, + continuously developing the expertise of doctors, nurses and
Slide 25: Imaging
IMAGING Imaging is essential for diagnosing several pathologies. It is very often available at our facilities, which boast an equipment inventory consisting of: - 36 MRI machines - 30 CT scanners - 6 PET scanners - 15 gamma cameras 27 interventional radiology rooms for guiding minimally invasive med
Slide 26: Emergency Departments
EMERGENCY DEPARTMENTS in our MSO facilities /year To complement this emergency care provision and meet the needs of the population, while combating medical deserts, Ramsay Santé has opened 8 unscheduled care facilities, renamed "SOS Soins urgents”, in France. Located within our facilities, they prov
Slide 27: Maternity Wards
MATERNITY WARDS 33,500 births in 2019 +» ’ , ¢ aA | 25 maternity wards Numerous projects deployed in some or all of the maternity wards to improve the experience of future parents. myNea + A tailored programme that facilitates the process for future parents (visit to the maternity ward and meeting w
Slide 28: Outpatient Surgery and Enhanced Recovery After Surgery
OUTPATIENT SURGERY AND ENHANCED RECOVERY AFTER SURGERY (ERAS) Ramsay Santé is the undisputed leader in outpatient surgery (same-day admission and discharge for patients), which accounts for 68% of the procedures performed. Outpatient surgery is growing due to the development of minimally invasive op
Slide 29: Oncology
ONCOLOGY Ramsay Santé is the leading private hospital provider in oncology in France. We have made the fight against cancer a priority, particularly by certifying 12 oncology institutes (including 7 general, 4 specialising in breast cancer and breast/prostate cancer). As genuine centres of excellenc
Slide 30: Home hemodialysis
After 6 to 8 weeks of training, patients can perform hemodialysis at home every day (daily HHD). This considerably improves quality of life: the treatment is adapted to the daily rhythms of the dialysis patient. Care teams and medical teams are available at all times, to answer the patient’s questio
Slide 31: Nutrition, Obesity & Eating Disorders
NUTRITION, OBESITY & EATING DISORDERS 01 Commitments in terms of treating obese patients: > multidisciplinary teams > medical or surgical care > tailored support > compliance with health authority recommendations 02 Appropriate care in our mental health facilities/psychiatric clinics for eating diso
Slide 32: FCR - Follow-up Care and Rehabilitation
FCR - FOLLOW-UP CARE AND REHABILITATION Some surgical procedures require postoperative care in a specialist follow-t rehabilitation, reintegration. ip care and rehabilitation (FCR) facility: medical care, These facilities are aiming to specialise more and more (cardiology, oncology, nutrition, etc.)
Slide 33: Mental Health
MENTAL HEALTH Ramsay Santé offers a range of prevention and care services adapted to various mental and addiction pathologies, from screening to treatment to cognitive and social rehabilitation. Our group works in close collaboration with psychiatric emergency services, public structures, associatio
Slide 34: Mental Health: Therapeutic Innovations
MENTAL HEALTH Our practices give pride of place to therapeutic innovations and new treatment methods: > r-TMS or Repetitive Transcranial Magnetic Stimulation, used, in particular, to treat depression, addictions or OCD > VRT, a therapy which uses Virtual Reality, for example to treat phobias > light
Slide 35: Medical Transport
MEDICAL TRANSPORT To increase the quality of the patient experience at our facilities, the group wanted to extend its knowledge in the provision of medical transport services, to benefit patients from when they leave home until they return. Facilities in France, in 3 healthcare regions: » Artois clu
Slide 36: Proximity Care Centres
PROXIMITY CARE CENTRES HEALTH CENTRES Already common in Sweden and Norway, these proximity care centres address the population's problems accessing healthcare. The patient registers with the centre of his or her choice. Consultations can take place: > directly in the centre, where the patient is tre
Slide 37: Proximity Care Centres: Ringen and France
PROXIMITY CARE CENTRES HEALTH CENTRES Ringen (Stockholm, Sweden) + One of the group's largest proximity care centres + 27,000 registered patients - 100 doctors and carers + A comprehensive range of care as well as home care and complementary specialities: ENT and child and adolescent mental health +
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Slide 39: Our Strengths
OUR STRENGTHS » THE GROUP’S EMPLOYEES » A SUSTAINED INVESTMENT POLICY + DIGITALISATION + RESEARCH > TEACHING
Slide 40: The Group's Employees
THE GROUP’S EMPLOYEES With 36,000 employees, including 24,000 care staff, our Group is one of the main employers in the regions where it operates, and one of the largest private recruiters in the healthcare sector in France and Sweden. To provide our patients with high-quality care, our ambition is
Slide 41: The Group's Employees: Skills Development
THE GROUP’S EMPLOYEES SKILLS DEVELOPMENT A performance management process makes it possible to identify the skills to be developed, according to the requirements of the position or as part of career development. In both the care-related and non-care-related professions, training is strategic to prep
Slide 42: The Group's Employees: Quality of Life at Work
THE GROUP’S EMPLOYEES QUALITY OF LIFE AT WORK Surveys are conducted, in order to identify areas for improvement, then build action plans to meet the needs and thus increase engagement and performance in a better working environment. E.g.: 1employee, 1 voice survey DISABILITY In line with its profess
Slide 43: A Sustained Investment and Innovation Policy
A SUSTAINED INVESTMENT AND INNOVATION POLICY -construction of new + modernisation of existing buildings facilities Clinique La Croix du Sud in Toulouse Extension of Saint Géran's Hospital (Stockholm, Sweden) (31), opened in late 2018 + After reinforcing emergency department capacity (100,000/year),
Slide 44: A Sustained Investment and Innovation Policy
A SUSTAINED INVESTMENT AND INNOVATION POLICY - The acquisition of new surgical robots, at the heart of the “outpatient” revolution, in which we are the leader. - Replacing our devices with the latest generation equipment r= a ue | 7 a a e \ / gy \ ‘ | }/ Su lee 14 surgical robots distributed PS) ybe
Slide 45: Digitalisation
DIGITALISATION To simplify the patient pathway, facilitate access to care and offer our partner doctors high-performance tools, we are constantly investing in new digital tools and products. w o o14ssts5 50 @ arrente Simplify your Find out your health, with emergency room Ramsay Services wait time..
Slide 46: Digitalisation: Teleconsultation and Telemedicine
DIGITALISATION Chotta med en lékore Teleconsultation Thanks to the Capio Flow app, the patient has direct access to his or her proximity care centre and remote consultations with professionals (doctors, midwives, psychologists) via telephone/chat. The chat tool can be used instead of, or in preparat
Slide 47: Research
RESEARCH HIMB Ramsay Santé TEIN Recherche & Enseignement The Researchand Teaching Department (RTD) promotes the emergence of new therapeutic and diagnostic strategies to benefit patients. Beyond our vocation to provide care, we are committed to advancing it. » Our missions Promote and develop resear
Slide 48: Teaching
TEACHING Ramsay Santé is committed to imparting knowledge on a daily basis: >» Our missions Funding and support for research fellows: 47 fellowships funded between 2015 and 2019. Implementation of training in good clinical research practices, bibliographical research (biostatistics, Pubmed’, Zotero’
Slide 49: Solidarity, helping, is essential in our profession
Solidarity, helping, is:éssential in our profession. We.did it because they would have done’it for'us too, a@ March-April 2020 Sy - ~ More than 220 nurses and :
Slide 50: Our Foundation
OUR FOUNDATION » OUR MISSION: PREVENTATIVE HEALTHCARE
Slide 51: The Foundation of Ramsay Santé
THE FOUNDATION OF RAMSAY SANTE An innovative and dynamic Foundation, committed to a preventive healthcare approach. T0 CONTRIB The objective: to develop awareness and encourage as many French people as possible to adopt good health behaviours. + Rencontres Prévention Santé: an annual benchmark meeti
Slide 52: Prevent2Care Lab
PREVENT2CARE PREVENT2CARE 1st UNIVERSITY DIPLOMA IN LAB TOUR PREVENTATIVE HEALTHCARE
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