Myer Holdings Limited · ASX:MYR
Myer — Shareholder Meeting (November 2016)
19 slides from Myer's shareholder meeting presentation, Nov 18, 2016
Slide 1: 2016 Annual General Meeting
For personal use only 18 NOVEMBER 2016 2016 ANNUAL GENERAL MEETING MURAL HALL, MYER MELBOURNE 1
Slide 2: The Agenda
For personal use only THE AGENDA 2
Slide 3: New Myer progress update: Seeing Myer in a New Light
New Myer progress update: Seeing Myer in a New Light For personal use only – Over 850 new or upgraded wanted brand destinations – 7.2% improvement in Net Promoter Score in Flagship and Premium stores driven by service investment – 74% growth in omni-channel sales with profit growing well ahead of sa
Slide 4: FY2016 NPAT in line with guidance
FY2016 NPAT in line with guidance For personal use only – Sales up 2.9%* to $3,289.6 million, up 3.0%** on a comparable store basis – Comparable store sales in Flagship and Premium stores in Victoria and NSW increased by 5.6% – Operating gross profit margin 164 basis points lower reflecting strong c
Slide 5: First year of progress on the Metrics that Matter
First year of progress on the Metrics that Matter For personal use only NEW MYER TARGET METRICS FY2016 Target average sales growth greater SALES FY2016 sales up 2.9% than 3% between 2016 - 2020 Target greater than 20% SALES / SQM Sales per square metre increased by 5.6% improvement by 2020 Target EB
Slide 6: New Myer strategic priorities
For personal use only Focus on a clearly defined Reshape and reinvigorate and more valuable shopper the shopper experience Reinvest in our Simplify everything primary customers Improve productivity and increase operating leverage 6
Slide 7: New Myer strategy pillars
For personal use only CUST O MER LED W O NDERFUL O MNI- CHAN N EL PRO DUCT IVIT Y 1 O FFER 2 EX PERIENCES 3 SHO PPING 4 ST EP CHANG E - Cluster optimisation - Elevated Visual - Strengthen online - Store network - Category optimisation Merchandise proposition optimisation - Brand optimisation - Dwell
Slide 8: New Myer is anchored around brands that our customers love
New Myer is anchored around brands that our customers love… For personal use only – Successfully introduced over 850 new or upgraded wanted brand destinations including Seed, Mimco, TOPSHOP TOPMAN, French Connection, Industrie, Jack & Jones, Veronika Maine – New brands announced: SABA and Oroton – E
Slide 9: Delivered in stores tailored to their local community
…and is delivered in stores tailored to their local community For personal use only – Recently refurbished Werribee store demonstrates Mainstream store concept – Store reflects local customer demographics, shopping habits – New store design and layout – 80 new brands introduced including TOPSHOP TOP
Slide 10: Better customer service delivered by a stronger, more capable team
Better customer service delivered by a stronger, and more capable team For personal use only – – – Localised – – – 10
Slide 11: New Myer's omni-channel focus is delivering step change improvements
New Myer’s omni-channel focus is delivering step change improvements… For personal use only – 74% growth in omni-channel sales with profit – Click & Collect now represents 9% growing even faster than sales due to: of omni-channel sales – Customer experience improvements driving – Technology enhances
Slide 12: Customers are increasingly shopping our online store
Customers are increasingly shopping our online store For personal use only – Over 60 million visits to myer.com.au website – Focus on ‘right ranging’ to improve profitability – Introduced new categories online e.g. Smeg fridges – Launched concessions online (Sunglass Hut, Review, Alan Pinkus, Rodd &
Slide 13: Optimising our store network to improve productivity
Optimising our store network to improve productivity For personal use only – Confirmed plans to exit stores at Brookside, Orange and Wollongong in FY2017 and Logan in FY2018 – Not proceeding with Coomera, Tuggerah, Darwin – Space hand back at Cairns, Blacktown and Castle Hill – Opened new Werribee s
Slide 14: Q1 FY17 sales +0.6%, up 1.6% on a comparable stores basis
Q1 FY17 sales +0.6%, up 1.6% on a comparable stores basis For personal use only – Total sales were up 0.6% to $719.2 million, – On a comparable stores sales basis, sales were up 1.6% – Comparable store sales in Flagship and Premium stores increased by 2.8% – Comparable store sales have now increased
Slide 15: Sydney Wonderland: bringing retail to life through theatre
Sydney Wonderland: bringing retail to life through theatre For personal use only – Capturing the magic of shopping – A retail destination like no other to create lasting memories – Level 6 in Sydney City transformed with toys, childrenswear, gifting, eventing and theatre into a new destination for t
Slide 16: Warringah: a new industry benchmark in contemporary department store retailing
Warringah: a new industry benchmark in contemporary department store retailing For personal use only – A store designed around the customer, for the customer – First true embodiment of New Myer through: – Localisation – Customer service – Technology and innovation – Innovative store design to reflec
Slide 17: FY2017 – Delivering on the metrics that matter
FY2017 – Delivering on the metrics that matter For personal use only – We will continue the rapid rollout of New Myer initiatives with a significant pipeline of capital investment planned – Wanted brands roll out to continue – MEB Master Brands strategy to be rolled out to 40 stores – Exit of stores
Slide 18: For personal use only
The financial information includes non-IFRS information which has not been specifically audited in accordance with Australian Accounting Standards but has been extracted from the Financial Statements in the Annual Report 2016. QI FY2017 numbers are unaudited. The information provided is general info
Slide 19: 2016 Annual General Meeting
For personal use only 18 NOVEMBER 2016 2016 ANNUAL GENERAL MEETING MURAL HALL, MYER MELBOURNE 19