Indian Hotels Co. Ltd. · NSE:INDHOTEL
Indian Hotels — The Indian Hotels Company — Morgan Stanley India Investment Forum 2025
36 slides from Indian Hotels's conference presentation, Jun 3, 2025
Slide 1: Aspiration to Acceleration
ASPIRATION TO ACCELERATION MORGAN STANLEY INDIA INVESTMENT FORUM 2025 3rd June 2025 1
Slide 2: We Promised, We Delivered, We Transformed
WE PROMISED WE DELIVERED WE TRANSFORMED 2
Slide 3: IHCL's Story of Transformation 2017-2025
IHCL’s STORY OF TRANSFORMATION 2017-2025 P&L BALANCE SHEET BRANDSCAPE GROWTH MARKET CAP. Rev. ₹ 4,000 Cr Net Debt # Portfolio 155 ₹ 13,000 Cr Where We Were EBITDA 16% ₹ 3,000+ Cr # Operational 142 ₹ 13,000 Cr #Shareholders 1.4L in 2017 ROCE 5% # Pipeline 13 PAT (₹ 63 Cr) Instl. Holding 40% Where We
Slide 4: Created to Make India Proud
CREATED TO MAKE INDIA PROUD 120 YEARS LATER STILL SERVING THE DREAM WORLD'S INDIA'S STRONGE STRONGEST HOTEL BRAND 2 BRAND 2024 2022 2023 | 2022 | 2020
Slide 5: What If? What Next?
WE STARTED THIS JOURNEY BY ASKING OURSELVES “WHAT IF?” WE NOW ASK OURSELVES “WHAT NEXT?” 5
Slide 6: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 6
Slide 7: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 7
Slide 8: The Future Is Bright: Long-Term Structural Tailwinds
THE FUTURE IS BRIGHT LONG-TERM STRUCTURAL TAILWINDS India’s Economic Growing Middle Rising Disposable Strong Demand FTA Recovery & Growth Class Incomes Growth Growth $7 Tn 31% → 38% ↑50% 9-11% 25 Mn DEMAND 3rd Largest Economy of popn. from ‘24 to ’30 Disp. Income (‘24->’30) Future CAGR from 10.9 Mn
Slide 9: Union Budget 25-26 Multi-Pronged Boost to Tourism
UNION BUDGET 25-26 MULTI-PRONGED BOOST TO TOURISM 50 Destinations 120 Destinations Infrastructure Status Accorded Added in UDAN scheme ✓ Infrastructure Creation ✓ Improved Connectivity Medical & Spiritual Tourism in focus MSME Loans Including homestays ✓ Ease of Financing 9
Slide 10: IHCL Today: Industry Leader in India
IHCL TODAY Industry Leader in India 134 103 43 53 31 21 3 249 139 Operational + Pipeline = 388 As on 31st May 2025 10
Slide 11: Delivering Accelerated Pace of Growth YoY
DELIVERING ACCELERATED PACE OF GROWTH YOY 74 53 14 36 34 29 26 22 19 14 17 16 10 7 12 13 5 7 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 Strategic Signing Opening alliance with Tree of Life 11
Slide 12: IHCL Well Positioned to Shape the Future
IHCL WELL POSITIONED TO SHAPE THE FUTURE ₹ IHCL Hospitality Industry Macro-economic Industry-leading Performance Strong Demand, The India Growth Story Industry-leading Brands Immense Growth Potential Differentiated Strategy 12
Slide 13: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 13
Slide 14: The Why: Defining Our Purpose
THE WHY DEFINING OUR PURPOSE PIONEERING RESPONSIBLE CHANGE: • Custodians of Indian Hospitality • Pioneering with Responsibility CREATING VALUE: • Sustained Value Creation Pioneering Responsible Change, • Focus on All Stakeholders Creating Value & Shaping the Future SHAPING THE FUTURE: • Setting Glob
Slide 15: Elevating Our Vision, Aligned with Our Purpose
ELEVATING OUR VISION, ALIGNED WITH OUR PURPOSE VALUED, RESPONSIBLE ECOSYSTEM MOST ICONIC & PROFITABLE HOSPITALITY COMPANY IN SOUTH ASIA 15
Slide 16: Elevating Our Vision, Aligned with Our Purpose
ELEVATING OUR VISION, ALIGNED WITH OUR PURPOSE VALUED, RESPONSIBLE ECOSYSTEM MOST ICONIC^& PROFITABLE HOSPITALITY COMPANY^ IN SOUTH ASIA 16
Slide 17: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 17
Slide 18: Where to Play: Continuously Reimagining Our Brandscape
WHERE TO PLAY CONTINUOSLY REIMAGINING OUR BRANDSCAPE 4 Taj Palaces 150 mn. High Taj 3 2 Product/ Service Offering SeleQtions 1 50 mn. Vivanta Medium Ginger 1 Tree of Life 2 Gateway 600 mn. Low 3 Claridges Collection 4 Luxury Branded Residences Low Medium High Price Positioning 18
Slide 19: IHCL Brandscape by Segments & Themes
IHCL BRANDSCAPE BY SEGMENTS & THEMES Luxury Platform / Collections Boutique Luxury Boutique Leisure Upscale – Full Service BY SEGMENTS BY THEMES Wildlife / Adventure Upscale – Lifestyle Homestays Midscale 19
Slide 20: Where to Play: Domestic Markets
WHERE TO PLAY DOMESTIC MARKETS LEADERSHIP IN THE INDIAN SUBCONTINENT ACROSS ALL SEGMENTS BRANDS KEY MARKETS* TIER 2 / 3 CITIES DRIVABLE DESTINATIONS DISTRICT HEADQUARTERS LEISURE LOCATIONS ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Efficient Capital Deployment to Cover White Spaces in Brandscape, Themes
Slide 21: Where to Play: International Markets
WHERE TO PLAY INTERNATIONAL MARKETS ROUTE TO INTERNATIONAL GROWTH BRANDS MIDDLE EAST S.E.A & SOUTH ASIA WESTERN HEMISPHERE REST OF THE WORLD Deepen presence in Build Destination Presence in key gateway destinations the region Itineraries Opportunity based e.g. Dubai, Bahrain, e.g. Singapore, e.g. Pa
Slide 22: How to Win? Strategy
HOW TO WIN? STRATEGY Expansion Evolution Excellence of Portfolio of Brandscape in Operations 22
Slide 23: Expansion of Portfolio
EXPANSION OF PORTFOLIO Leadership Presence in Key Efficient Accretive in the Indian International Capital Strategic Subcontinent Markets Deployment Acquisitions 23
Slide 24: A New Chapter in Taj's Iconic Legacy
A NEW CHAPTER IN TAJ’S ICONIC LEGACY 330 85 Keys Apartments 2 IOD Acres Received 24
Slide 25: Key Company Owned Projects Making Progress
KEY COMPANY OWNED PROJECTS MAKING PROGRESS Taj Bandstand Lakshadweep Shiroda Aguada Plateau Ekta Nagar Goa MOPA 330 Keys Suheli - 70 Keys 300 Keys 110 Keys 275 Keys 300 Keys 85 Apartments Kadmat - 110 Keys FSI crystallized & received Construction Work in final Plans submitted for Supplemental lease
Slide 26: Evolution of Brandscape
EVOLUTION OF BRANDSCAPE Achieve Maintain Launch Build Optimal Premium New Brand Scale Positioning Concepts Equity 26
Slide 27: Excellence in Operations
EXCELLENCE IN OPERATIONS Service Brand Asset Margin Excellence Standards Management Expansion 27
Slide 28: Excellence in Food & Beverage
EXCELLENCE IN FOOD & BEVERAGE SCALING UP EXISTING BRANDS KEY INITIATIVES TO DRIVE AND NURTURING NEW CONCEPTS F&B BUSINESS Revenue Management Tools to Increase Footfalls Digitisation - F&B Marketing and Dashboards Expand Beverage Contribution Culinary Chronicles/ Chef and Brand Collaborations Wedding
Slide 29: Loya – Now Open in Taj Mahal Palace, Mumbai
LOYA – NOW OPEN IN TAJ MAHAL PALACE, MUMBAI 29
Slide 30: Excellence in Driving Superior NPS Scores
EXCELLENCE IN DRIVING SUPERIOR NPS SCORES 74.8 74.0 73.9 73.1 69.3 68.7 67.5 66.6 66.5 66.3 66.6 66.6 65.1 64.0 FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 FY 2023/24 FY 2024/25 30
Slide 31: Key Enablers
KEY ENABLERS Governance Human Capital One Tata Commercial & Customer Paathya Digital 31
Slide 32: Paathya: Doing Business the Responsible Way
PAATHYA DOING BUSINESS THE RESPONSIBLE WAY Waste FY 24/25 UPDATE 100% elimination of single-use plastic 623 Tons of Plastic Saved through Glass Bottles, Bio-degradable Bathroom Amenities, Paper Straws Waste 100% operating hotels will have an organic waste management system 64 hotels have bottling pl
Slide 33: Goals for 2030
GOALS FOR 2030 9 x 3 ml 33 TA} — Garipcrs SELEQQTIONS GATEWAY VIVANIA GINGER TREEOFLIFE ama min we INCL
Slide 34: 2030 Goals: Target to More Than Double the Portfolio
2030 GOALS TARGET TO MORE THAN DOUBLE THE PORTFOLIO PORTFOLIO OPERATIONAL REVENUE BALANCE SHEET ₹ 14,800 Cr 17% Enterprise Revenue ROCE Where We Are 388 249 In 2025 Hotels Hotels ₹ 8,500+ Cr ₹ 3,000+ Cr Consol. Revenue Cash Reserves ₹ 30,000+ Cr 20%+ Where We Enterprise Revenue ROCE* Want To Be 700+
Slide 35: Accelerate 2030
ACCELERATE 2030 MOST VALUED, VISION RESPONSIBLE & PROFITABLE HOSPITALITY ECOSYSTEM 2x+ EXCELLENCE REVENUE GROWTH IN OPERATIONS STRATEGIC INITIATIVES EVOLUTION OF BRANDSCAPE EXPANSION OF PORTFOLIO 700+ HOTEL PORTFOLIO HUMAN CAPITAL CUSTOMER CENTRICITY DIGITAL ENABLERS PAATHYA ONE TATA GOVERNANCE 20%+
Slide 36: Aspiration to Acceleration
ASPIRATION TO ACCELERATION MORGAN STANLEY INDIA INVESTMENT FORUM 2025 3rd June 2025 36
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