Avaya — Investor Presentation (June 2005)
9 slides from Avaya's investor presentation, Jun 22, 2005
Slide 1: Avaya Global Services
Avaya Global Services Linda J Schumacher VP, Services R&D and Business Development © 2005 Avaya Inc. All rights reserved.
Slide 2: Agenda
Agenda Complex Technology: Complex Decisions Getting Customers Safely To Intelligent Communications Managing IP Your Way Why Avaya? © 2005 Avaya Inc. All rights reserved. 2
Slide 3: Complex Technology Drives Complex Decisions
Complex Technology Drives Complex Decisions Increasingly complex technologies Needing solid business cases Evaluating competitive Will This Decision alternatives Generate Measurable Maximizing ROI from Business Value? embedded investments Managing IT investments to preserve cash flow In-House / Outs
Slide 4: Intelligent Communications
Intelligent Communications Enabled by Business Communications Applications Making people more productive, processes more intelligent, customers more satisfied © 2005 Avaya Inc. All rights reserved. 4
Slide 5: What is Business Communications Applications?
What is Business Communications Applications? Contact Centers Unified Communication Collaboration Conferencing Telephony Email Mobility & Softphone Voice Messaging Instant Messaging © 2005 Avaya Inc. All rights reserved. 5
Slide 6: Rising Trend to Use External Resources
Rising Trend to Use External Resources Enterprise Spending for Converged Communications Support U.S. Businesses $4,372 $5,000 $4,000 2004 2007 Professional Services $195 $1,408 $3,000 Managed Solutions $124 $1,716 $2,000 Lifecycle Services $386 $1,249 Total $705M $4.372B $1,000 $705 $0 2004 2007 Sou
Slide 7: Role Of Avaya Global Services
Role Of Avaya Global Services Our role is to provide end-to-end support to Avaya customers In a TDM world, this means designing in, implementing, monitoring and maintaining Avaya products In an IP world, this means architecting solutions, implementing, maintaining Avaya products and continuously mon
Slide 8: Serving Better through Core Competencies
Serving Better through Core Competencies BUSINESS APPLICATION CONSULTING COMMUNICATION IP MIGRATION CONSULTING & INTEGRATION Clear Communications Business Successful Introduction Roadmap Aligned to Communications of IP Technology Business Objectives Applications Designed Enabling Enhanced Technology
Slide 9: Avaya Global Services
Avaya Global Services Linda J Schumacher VP, Services R&D and Business Development © 2005 Avaya Inc. All rights reserved.