United Utilities Group Plc · LSE:UU.
United Utilities — Investor Presentation (July 2025)
11 slides from United Utilities's investor presentation, July 2025
Slide 1: Delivering for customers and the environment
Delivering for customers and the environment Matt Hemmings Chief Operating Officer
Slide 2: What's different in AMP8?
What's different in AMP8? iv] Significantly larger programme Delivering more whilst maintaining performance More targeted performance commitments Driving improvements on the things that matter Customer expectations Demonstrating delivery and value has never been more important
Slide 3: Simpler, smarter: process-driven efficiency
Process-driven efficiency Standardisation of kit Proactive maintenance SIMPLER SMARTER More efficient Improved performance Safe and great place to work Innovation Data-driven intelligence Rightsourcing
Slide 4: Rightsourcing
Rightsourcing iv] Utilising supply chain partners Capitalising on our new capital delivery model Optimising existing skills and capabilities Exploring opportunities to reduce costs and make time savings g The right approach for each activity
Slide 5: Safeguarding clean drinking water
Safeguarding clean drinking water Driving improvements in water quality Targeting a 34% reduction in customer contacts over AMP8 Increase in mains replacement Replacing 30,000 lead pipes; relining Vyrnwy Aqueduct Upgrading our treatment works To address raw water deterioration and water quality risk
Slide 6: Safeguarding clean drinking water
Safeguarding clean drinking water Number of leaks located and repaired per week 900 Promoted Repaired 800 700 600 500 vy) Halving leakage by 2050 70% increase in find and fix in the last 12 months Innovative solutions Al and satellites; no dig repairs; interconnectivity Reducing water demand Install
Slide 7: Operational intelligence
Operational intelligence Number of issues in the sewer network Customer reported Al generated proactive interventions Dynamic Network Management (DNM) 20,000 sewer-level sensors already deployed Proactive intervention and first-time , resolution , Results already being delivered ; Proactively cleare
Slide 8: Protecting the environment
Protecting the environment £2.4 billion storm overflows programme Targeting >1,000 overflows; upgrading 80 treatment works Working collaboratively with partners Love Windermere; The Rivers Trust 24% reduction in spills per overflow 20,000 fewer spills; 31% lower spill duration Spills per storm overf
Slide 9: Protecting the environment
Protecting the environment Minimising pollution 30% reduction in pollution incidents; zero serious pollutions Increasing resilience Installing back-up battery storage and generators Innovative technology UU drone squad; autonomous water quality testing
Slide 10: Bioresources asset transformation
Bioresources asset transformation Biogas generation, GWh Rationalising bioresources assets 6 key sites; 2 new advanced anaerobic digestion hubs processing 40% of our 7 million m* of sludge 620 600 580 Targeting one of the lowest costs per tds! 560 90% of our biosolids will achieve the highest qualit
Slide 11: What does better look like?
What does better look like? iv] Delivering performance improvements Maintaining our position as a top quartile company vy) Optimised programme and better value Proactive intervention; first-time fix; value from bioresources Safe and great place to work Utilising in-house capabilities; new skills bro
United Utilities Group — Investor Presentation (July 2025) on 6ix