Slide 1: Investor Presentation December 2021
Investor Presentation December 2021 Exhibit 99.1
Slide 2: Legal disclaimer
Legal disclaimer This presentation contains forward-looking statements. All statements contained in this presentation other than statements of historical facts, including, without limitation, future financial and business performance for the third quarter 2021 and full-year 2021, attractiveness of o
Slide 3: A global cloud communications leader powering enterprise digital transformation
A global cloud communications leader powering enterprise digital transformation through software APIs and our global network
Slide 4: Bandwidth at a glance
Bandwidth at a glance CPaaS Revenue growth 3-year CAGR Global operations in 60+ countries Global TAM Led by Co-Founder/CEO David Morken HQ in Raleigh, NC United States $83B 60+ Trusted by top enterprise brands Worldwide CPaaS Leader in 2021 IDC MarketScape 36%
Slide 5: Bandwidth APIs power the digital communications revolution
Bandwidth APIs power the digital communications revolution… 7:30 AM Get a text reminder about a doctor’s appointment 5:15 PM Parking spot notification for dinner 9:15 AM Call customer service center 12:00 PM Get a dog walker notification 2:45 PM Dial into video call 4:00 PM See a package text alert
Slide 6: Our vast software API library powers next-gen, global use cases
Our vast software API library powers next-gen, global use cases IVRs with natural language processing Call data analytics Two-factor authentication ETA alerts A2P Messaging Wait-time updates Anonymous communication Mobile marketing Next-gen voice-enabled 911 Real-time 911 location updates Smart and
Slide 7: Only 4% of business phones and 16% of call center agents are in the cloud
of global business phones are in the cloud* …and it’s only just begun of global call center agents are in the cloud* *Extrapolated from various industry research 4% 16% ONLY ONLY
Slide 8: Large and expanding TAM
Large and expanding TAM Sources: UCaaS and Conferencing from Gartner Unified Communications Worldwide Forecast (September 2021); CPaaS from IDC Worldwide Communications Platform-as-a-Service Forecast (September 2021); CCaaS from IDC Worldwide Contact Center Applications Software Forecast (June 2020)
Slide 9: Uniquely positioned in the CPaaS Market
Pure-Play CPaaS Providers Legacy Network Operators Software-driven APIs backed by the power of our global network platform Uniquely positioned in the CPaaS Market
Slide 10: An open software platform built for digital transformation
Communications and Collaboration SaaS/Apps Global Enterprises Cloud Contact Center Enterprise-Grade Support and Services Global Software-Powered Network Bandwidth Enterprise Communications Platform as a Service An open software platform built for digital transformation
Slide 11: Opportunities across key customer categories
Opportunities across 4 key customer categories Work Communications UCaaS, Conferencing, Collaboration Contact Center Platforms CCaaS Brand to Customer Engagement SaaS & Apps Global Enterprises
Slide 12: Growth strategy capitalizing on the move to the cloud
Growth strategy capitalizing on the move to the cloud Add New Enterprise Customers Innovative Platform Focus on Enterprise Customer Satisfaction Expand Internationally Acquisitions and Strategic Investments Expand Existing Enterprise Relationships
Slide 13: Powering the global digital innovators
Powering the global digital innovators
Slide 14: Google: co-creating to add offerings and enter new markets for 16 years
2006 Google Talk 2008 Google Voice 2011 Google Advertising 2016 911 services for Google Fiber & Google Meet 2017 Google Home 2018 G Suites 2019 Google Voice for Business 2021 Expanded contract for global service Co-creating to add offerings and enter new markets for 16 years! A long standing relatio
Slide 15: Microsoft: co-creating cloud communications for a decade
Co-creating cloud communications for a decade; powering innovation today in multiple ways CONSUMER Azure Communication Services ENTERPRISE A primary provider relationship with… SMS provider for group texting app Bandwidth’s comprehensive Direct Routing solution for Microsoft Teams Software-driven SI
Slide 16: Zoom required an enterprise-grade, software driven platform
Zoom required an enterprise-grade, software driven platform to take on challenges and Bandwidth delivered. Co-creating to disrupt the market and bring specialized features to life “As a partner, Bandwidth has been great at equally being responsive to our needs and the dynamics that are occurring in
Slide 17: Solving for unique challenges with a Fortune 100 financial services company
SITUATION Their CCaaS platform and their fraud identification platform could not properly integrate call information. SOLUTION Integrating Bandwidth helps them access and manipulate call flow and automate processes, ultimately creating a better CX and better ROI vs. the bundled CCaaS telecom package
Slide 18: All roads lead to Bandwidth
Cloud communications adoption is growing Digital transformation is complex 20+ Years of Domain Expertise A Global Software Platform and Network Future-Proofing Digital Communications Global scale is crucial In the cloud communications revolution, All roads lead to Bandwidth
Slide 19: Financial Information
Financial Information @ bandwidth
Slide 20: Years of continuous growth
Years of continuous growth CPaaS Revenue: Usage-Based Revenue Per Voice Minute Per Text Message Monthly Recurring Revenue Per Phone Number Per 9-1-1 Enabled Phone Numbers Other Revenue : Indirect revenue and pass through carrier surcharges Legacy communications services +36% CAGR 2018 - 2021 E CPaaS
Slide 21: Expanding Non-GAAP CPaaS Gross Margin
Expanding Non-GAAP CPaaS Gross Margin Note: We define Non-GAAP gross profit as gross profit after adding back depreciation, amortization of acquired intangible assets related to acquisitions and stock-based compensation. We calculate Non-GAAP gross margin by dividing adjusted gross profit by revenue
Slide 22: Profitability Performance
Profitability Performance (1)We define Non-GAAP Net Income (Loss) excludes stock-based compensation, amortization of acquired intangible assets, amortization of debt discount and issuance costs for convertible debt, acquisition related expense, impairment charges of intangible assets, loss (gain) on
Slide 23: The Bandwidth Platform: Where the future of global communications is built
The Bandwidth Platform: Where the future of global communications is built. Positioned to enable the cloud communications revolution around the world better than anyone else.
Slide 24: Appendix
Appendix @ bandwidth
Slide 25: GAAP to Non-GAAP Reconciliation – Net Income
GAAP to Non-GAAP Reconciliation – Net Income USD millions, except per share amounts The Non-GAAP tax-effect is determined using a blended rate of statutory tax rates in the jurisdictions where the Company has tax filings. When the Company has a valuation allowance recorded and no tax benefits will b
Slide 26: GAAP to Non-GAAP Reconciliation – CPaaS Gross Profit
GAAP to Non-GAAP Reconciliation – CPaaS Gross Profit USD millions, except per share amounts Note: Totals may not sum due to rounding