Slide 1: Results for the year ended 31 March 2025
Results for the year ended 31 March 2025 Highly confidential
Slide 2: Agenda
Agenda Open Banking 2 1 Overview and updated financial targets 2 Financial review 3 Strategy update and focus for the current year 4 Business review 5 Outlook 6 Q&A
Slide 3: Resilient financial performance
3 Open Resilient Banking financial performance FY24 FY25 DIVISIONAL HIGHLIGHTS SHOPPING E-COMMERCE Underlying EBITDA1 £81.3m +10.7% £90.0m FY24 FY25 FY24 FY25 £64.4m +1.2% £65.2m £11.8m +39.0% £16.4m net revenue net revenue net revenue net revenue Underlying +10.2% PBT2 £61.7m £68.0m PAYMENTS AND BA
Slide 4: New targets established for three years to end of FY28
4 Openestablished New targets Banking for three years to end of FY28 1 2 3 Achieving net revenue growth Establishing organisational Reduction of at least 20% of of framework to deliver greater share capital through enhanced 5-8% per annum automation and agility share buyback • Important next step to
Slide 5: Financial review
Financial review Highly confidential
Slide 6: Resilient financial performance
6 Resilient financial performance 6 Year ended 31 March 2025 2024 £m £m Change Revenue6 310.7 306.4 1.4% Net revenue1 187.7 181.0 3.7% See slide 7 Total costs (119.7) (119.3) 0.3% Underlying profit before tax3 68.0 61.7 10.2% See slide 8 Made up of: PayPoint Segment 53.4 50.5 5.7% Love2Shop segment
Slide 7: Net revenue growth in all divisions
7 Net revenue Continuedanalysis net revenue growth in all divisions 7 Year ended 31 March 2025 2024 Change Change £m £m £m % Shopping 65.2 64.4 0.8 1.2% - Service fees 21.8 19.7 - Card payments 32.4 32.7 - ATMs & Counter Cash 7.8 8.8 - Other 3.2 3.2 E-commerce 16.4 11.8 4.6 39.0% Payments & Banking
Slide 8: Underlying PBT view vs. previous year
8 Underlying 2.1% increase inPBT PBT view vs. previous year 8 £70m £0.4m (£0.4m) £68m £0.9m £66m £4.6m £64m £68.0m £67.1m £62m £0.8m £62.5m £60m £61.7m £58m Underlying PBT 23/24 Net Revenue Net Revenue Net Revenue Net Revenue L2s Net Costs* Underlying PBT 24/25 Shopping E-Commerce Payments & Banking
Slide 9: Streamlined cost base
9 Streamlined cost Cost increases base from to insupport investment growth key areas to drive revenues 9 £m 128 126 £2.1m 124 £1.5m (£6.0m) 122 £2.8m 120 118 £119.7m £119.7m £119.3m 116 Total costs excluding adjusting Inflationary cost pressures (staff / IT obconnect D&A People and overheads savings
Slide 10: Strong cash generation
10 Strong Strong cash cash generationgeneration of £28.3 million of £69.0m 10 Year ended 31 March 2025 2024 Change £m £m £m Profit before tax 26.3 48.2 (21.9) Non cash adjusting items 25.0 0.2 24.8 Depreciation and amortisation 25.3 20.7 4.6 Share based payments / other 2.7 0.6 2.1 Working capital (
Slide 11: Balance sheet
11 Balance sheet Strengthened balance sheet, net debt reduced by £4.5m 11 March March Change 2025 2024 £m £m £m Goodwill 129.6 117.3 12.3 Other intangible assets 71.9 67.1 4.8 Property, plant & equipment 31.9 33.3 (1.4) Strategic investments and acquisitions (Yodel/obconnect/Aperidata) 3.9 4.0 (0.1)
Slide 12: Dividend and Financing
12 Dividend and Financing Financing & Dividend 12 Capital allocation policy Net Corporate debt and future cash requirements • Investment in the business through small investments and capital • Net corporate debt is £97.4m, driven by investments and share buyback expenditure in innovation to drive fu
Slide 13: Strategy update
Strategy update Highly confidential
Slide 14: Building blocks for growth to the end of FY28
14 BuildingOpen blocksBanking for growth to the end of FY28 The focus remains on executing the seven organic building blocks for growth to the end of FY28: 1 Parcels and Network Expansion * 2 Card processing and major partnership expansion with Lloyds Bank 3 Open Banking and Digital Payments * 4 Lov
Slide 15: Parcels and network expansion
15 Parcels Open Banking and network expansion Record year for Collect+ in FY25, with continued focus in current year on growing parcel transaction 1 volumes and developing our network to meet growing consumer Out of Home (OOH) demand: Developing our network to meet growing InPost PUDO expansion cons
Slide 16: Open Banking and Digital Payments
16 Open and Open Banking Banking Digital Payments Following completion of majority position in obconnect in Oct 2024, major focus on building further momentum in fast-growing 3 Open Banking sector, whilst increasing opportunities to cross-sell and up-sell of multichannel payment capabilities within
Slide 17: Access to Cash and Local Banking
17 Access Open to CashBanking and Local Banking 5 Build on successful neobank consumer deposit service, processing over £475m of deposits pa, to launch Local Banking service for High St banks in H1 FY26, with SME deposit service to follow in H2 FY26 Continued growth in neobank deposits Launch Local
Slide 18: Community services for retailer partners
18 Open Community Banking services for retailer partners Harnessing power of data to focus our efforts on optimising our network and retailer performance, driving a 6 consistently higher level of adoption of services and leading to higher retailer commissions and PayPoint revenue: Store Growth Speci
Slide 19: Business review
Business review Pp | PayPoint Group
Slide 20: Shopping: positive performance in Retail
20 Shopping: Shopping Divisionpositive performance in Retail 20 Shopping Division FY25 Highlights FY24 FY25 Retail - service fee net revenue increased by 10.7% to £21.8m, driven by further PayPoint One/Mini site £64.4m £65.2m growth to 20,275 and annual RPI increase +1.2% net net Cards –3,500+ m
Slide 21: Card processing and major partnership with Lloyds Bank
21 Open Banking Card processing and major partnership with Lloyds Bank 2 Strengthened foundations for growth established, with enhanced proposition, improved merchant experience and key focus areas to drive future growth: Strengthened foundations for growth Driving future growth Enhanced core propos
Slide 22: E-commerce: record year for Collect+
22 E-commerce: E-Commerce Divisionrecord year for Collect+ 22 FY25 Highlights E-Commerce Division FY24 FY25 InPost - growing to over 6,000 Pick Up Drop Off (PUDO) sites within Collect+ network, harmonising locations, parcel volumes and opening up the opportunity for further £11.8m +39.0% £16.4m ex
Slide 23: Payments & Banking: MultiPay and Open Banking growth
23 Payments & Banking: Payments & Banking Division MultiPay and Open Banking growth 23 Payments & Banking Division FY25 Highlights FY24 FY25 MultiPay – 53 further new client services live, including SNG, Thirteen, Guinness and Rooftop in the Housing sector and Alzheimer’s Society +1.7% and several
Slide 24: Love2shop: positive year
24 Love2shop: Payments & Bankingpositive Division year 24 Love2shop Division FY25 Highlights FY24 FY25 Love2shop Business - +5.8% vs prior year, driven by excellent Peak planning, better retention and impact of Corporate APIs £51.3m £51.7m net +0.8% net Highstvouchers.com – strong performance, +
Slide 25: Love2shop and Park Christmas Savings
25 Open Love2shop Banking and Park Christmas Savings Building on excellent year for Love2shop in FY25, delivering further growth in Love2shop Business and Park 4 Christmas Savings, progress in expansion opportunities with key partners and adapting core commercial model to meet the opportunity in new
Slide 26: Outlook
Outlook Pp | PayPoint Group
Slide 27: Summary and outlook
27 Summary Outlook and outlook 27 The continued progress and momentum established across the Group, particularly from our seven key building blocks, underpins our confidence in delivering our newly established targets for the next three-year period to the end of FY28: 1. Achieving net revenue growth
Slide 28: Q&A
28 Q&A Q&A 28 Q&A Results for the year ended 31 March 2025
Slide 29: Appendix
Appendix Pp | PayPoint Group
Slide 30: PayPoint Group overview
30 Open PayPoint Banking Group overview Multichannel payments platform and the delivery of community services through our retailer & SME networks Payments Network & Services Device Card MultiPay Open Banking Platform Gift card Service Fee payments Payments Platform (obconnect) and loyalty programme
Slide 31: Investment case
31 Investment case Year on year view across divisions and sub-divisions 31 Multichannel payments platform and the delivery of community PayPoint Group services through our retailer & SME networks 1 New targets established for growth to end of FY28, with 5-8% net revenue growth pa 2 Leading multichan
Slide 32: Business division mapping
32 Business Business divisiondivision mapping mapping 32 Division Sub-division Lower level PayPoint One/EPoS Retail Services Counter Cash/ATMs Handepay/Merchant Rentals card payments Shopping and leasing Card payments PayPoint card payments Business finance E-Commerce E-commerce Collect+ parcels (se
Slide 33: Year on year view across divisions and sub-divisions
33 YOY Year onview year view across divisions across divisions and sub-divisions and sub-divisions 33 Net revenue Division Sub-division FY25 FY24 Retail Services £32.8m £31.7m Shopping Card payments £32.4m £32.7m E-Commerce E-Commerce £16.4m £11.8m Digital £15.5m £13.8m Payments & Banking Cash throu
Slide 34: Adjusting items
34 Adjusting items Financing & Dividend 34 Year ended 31 March 2025 2024 £m £m Exceptional items 23.4 5.2 - Legal fees and settlement 20.5 2.1 - Lease exit costs (Love2shop) 2.0 - - Accelerated amortisation (Love2shop) 0.9 - - Restructuring costs - 2.0 - Refinancing costs - 1.1 Adjusting items 18.3