Slide 1: 1
1
Slide 2: Investor Briefing: Full year results to June 2022
2 Investor Briefing Full year results to 30 June 2022 23 August 2022 *SiteMinder customer Bawah Reserve, Indonesia
Slide 3: Important notice and disclaimer
Important notice and disclaimer 3 This presentation is given on behalf of SiteMinder Limited (SiteMinder) (ASX: SDR) (ACN 121 931 744). By accepting, accessing or reviewing this presentation, you acknowledge and agree to the terms set out in this Important Notice and Disclaimer. Disclaimer To the ma
Slide 4: Important notice and disclaimer (continued)
Important notice and disclaimer (continued) 4 Past performance Past performance information, including past share price information, given in this presentation is given for illustrative purposes only and should not be relied upon as an indication of future performance. Future performance Forward-loo
Slide 5: Business Update
Business 5 Update Sankar Narayan CEO & Managing Director *SiteMinder customer Zannier Hotels Bãi San Hô, Vietnam
Slide 6: Agenda
Agenda 6 Business and Key Initiatives Update Sankar Narayan CEO & Managing Director Outlook Jonathan Kenny CFO Financial results Q&A Sankar & Jonathan
Slide 7: Strong H1FY22 results across multiple metrics
Strong H1FY22 results across multiple metrics 7 Total annual recurring revenue (ARR) Subscription properties Total FY22 revenue Monthly ARPU $129.7M 34.7K $116.0M $291 25.3% growth y/y (cc) 7% growth in FY22 15.0% growth y/y (cc) 13.2% growth y/y (cc) in FY22. Q4FY22 growth of 23.4% y/y (cc) LTV/CAC
Slide 8: SiteMinder accelerates across key metrics
SiteMinder accelerates across key metrics 8 ● FY22 ARR grew 25.3% y/y (cc) to $129.7m, which is 27% (cc) higher than the pre-COVID ARR at the end of FY19. ● FY22 revenue of $116.0m, up 15.0% y/y (cc), and exited the year growing 23.4% y/y (cc) in Q4FY22. Americas grew 27.3%, EMEA grew 21.4%, and APA
Slide 9: The Travel Environment
The Travel Environment (Hotel bookings from Mar 2020 to Jul 2022 vs 2019) 9 Americas ● US bookings improved from 75% to 87% of 2019 levels since Jan-22 ● Mexico bookings remains strong at 111% of 2019 levels ● Canada eased entry requirements from Feb-22. ● Americas bookings improved from 89% to 96%
Slide 10: SiteMinder's growth increasing across all regions
SiteMinder’s growth increasing across all regions 10 Americas 1H22 2H22 FY22 Revenue 14.0m 15.9m 29.9m y/y (cc) 24.9% 29.6% 27.3% Properties (‘000) 6.2 6.6 6.6 y/y 9.8% 13.7% EMEA 1H22 2H22 FY22 Revenue 24.1m 25.4m 49.4m y/y (cc) 16.0% 26.8% 21.4% Properties (‘000) 15.6 16.4 16.4 y/y 6.5% 9.1% APAC
Slide 11: Key Initiatives Update
Key Initiatives 11 Update Sankar Narayan CEO & Managing Director
Slide 12: SiteMinder Platform - Automation and Intelligence Driven Revenue Maximisation
SiteMinder Platform - Automation and Intelligence Driven Revenue Maximisation 12 Data & Intelligence Backed by one of the world’s largest database of independent hoteliers ● 100m reservations per year pre-COVID ● Insights into market performance ● Optimisation of distribution ● Optimisation of prici
Slide 13: GuestJoy - strengthening the platform's capabilities
GuestJoy - strengthening the 13 platform’s capabilities Digital Directory Upselling Engine Contactless Feedback Check-In Management Automating guest engagement tasks to drive revenues and reduce effort for hoteliers
Slide 14: Acquisition of GuestJoy
Acquisition of GuestJoy 14 Highly rated suite of customer relationship management tools. Automating key tasks at all stages of the guest journey Intuitive, simple, beautifully designed customer experience. Designed from the ground-up to deliver high ROI for independent hoteliers SiteMinder Partner -
Slide 15: Next Gen SiteMinder Platform - positive customer feedback
15 Next Gen SiteMinder Platform - positive customer feedback Launched in April at our first ever global event, Sync, which was attended by thousands of customers & partners from 150+ countries Transition currently underway SiteMinder Platform’s enhanced capabilities: ● Guided setup engine supports s
Slide 16: Making Little Hotelier even more accessible
16 Making Little Hotelier even more accessible… Little Hotelier Little Hotelier Basics App Released in all of our major English Little Hotelier’s updated mobile app speaking markets on 28-June launched in February 2022 Introduction of digital sales and Rated 4.5 stars out of 5 on the customer on-boa
Slide 17: Building Global Talent
Building Global Talent 17 17 Growing teams and Building their capabilities global teams Labour market conditions have began Manila employees to be brought easing towards the end of FY22 in-house from Jan-23 to improve alignment with SiteMinder’s culture and Global staff engagement significantly grow
Slide 18: Transaction Products
Transaction Products 18 Growing through attachment, utilisation, and harnessing the recovery Global Distribution Demand Plus SiteMinder Pay System (GDS) Net customer additions increased in each Net customer additions accelerated into GDS benefitting from the strong recovery quarter during FY22 as ho
Slide 19: Financial Results
Financial 19 Results Jonathan Kenny Chief Financial Officer
Slide 20: Revenue growth accelerated through FY22
Revenue growth accelerated through FY22 20 % growth (cc) H1 FY22 H2 FY22 FY22 Subscription revenue 0.7% 6.1% 3.4% Transaction revenue 63.2% 79.5% 72.3% Total revenue 10.2% 19.7% 15.0% Total Revenue Grew 15.0% y/y (cc) in FY22 and grew 23.4% y/y (cc) in Q4. Driven by increased attachment of transacti
Slide 21: Resilience and strength from a global footprint
Resilience and strength from a global footprint 21 % total FY20 FY21 FY22 APAC 39% 36% 32% EMEA 40% 41% 43% Americas 21% 23% 26% % growth (cc) FY20 FY21 FY22 APAC 0% EMEA 21% Americas 27% Group 11% -6% 15% Global diverse revenue portfolio with strong revenue growth in EMEA and Americas offsetting we
Slide 22: Improving SaaS Economics
Improving SaaS Economics 22 SiteMinder initiatives to improve efficiency and LTV/CAC Unit economics breakdown FY21 FY22 Q4 FY22 Improving customer acquisition cost: Properties (‘000s) 32.4 34.7 34.7 Introduced new GTM Monthly ARPU (A$) 257 291 313 1 processes to improve scalability in Jun 2020. Mont
Slide 23: Gross Margins - Delivering on Scale Benefits
Gross Margins - Delivering on Scale Benefits 23 FY21 H1 FY22 H2 FY22 FY22 Subscription gross margins continue to be impacted by the Subscription gross margins platform migration efforts. Subscription revenue 84,014 42,699 44,108 86,807 Subscription related expenses 14,858 8,115 7,954 16,069 Subscrip
Slide 24: Investment in GTM and platform innovation
Investment in GTM and platform innovation 24 CAC as a % of revenue Product cost including opex and capex as a % of revenue Sales and marketing headcount growth y/y with the forward Continued product investment to support longer term investment required to rebuild scale and capacity in GTM to product
Slide 25: Underlying financial performance – expanding GTM
Underlying financial performance – expanding GTM 25 FY22 FY21 YoY (%) Sales and marketing costs include costs incurred Revenue 116,016 100,761 15% onboarding new customers to the business. This has Cost of Sales (36,085) (27,039) 33% increased by $10.2 million as the Group rebuilt capacity in line w
Slide 26: Cash flow – investing for future growth
Cash flow – investing for future growth 26 $’000s FY22 FY21 SiteMinder’s underlying free cash outflow for FY22 was ($35.1)m, representing 30% of revenue Underlying EBITDA (22,428) (12,962) Non-cash items in EBITDA 9,555 8,966 Underlying operating cash outflows of ($12.3)m in FY22 reflected the Compa
Slide 27: Multiple levers underpin strong, sustained organic growth
Multiple levers underpin strong, sustained organic growth 27 Reacceleration as travel recovers Property growth Transaction products Travel environment Continued momentum in key Opportunity to overlay and International travel reopening growth markets of Americas and optimise transaction products and
Slide 28: Outlook
Outlook 28 SiteMinder is targeting pre-COVID-19 revenue growth rates (31% from FY17-FY19) in the future but realisation of this target will depend on many factors outside of SiteMinder’s control, including the substantial abatement of COVID-19 related influences on the accommodation and travel indus
Slide 29: Q&A
Q&A 29 Sankar Narayan CEO & Managing Director Jonathan Kenny Chief Financial Officer
Slide 30: Appendix
Appendix 30
Slide 31: Reported financial statements
Reported financial statements 31 $’000s FY22 FY21 YoY (%) Revenue 116,016 100,761 15% Notes Other income 439 107 310% 1. Direct transaction costs increased by $8.8 million or 83% y/y to $19.3 million in FY22. The increase is in line Interest revenue calculated using the effective interest method 215
Slide 32: Underlying reconciliations to reported financial statements
Underlying reconciliations to reported financial statements 32 #039;000s Notes FY22 FY21 Reported loss after income tax (110,395) (121,770) Notes Transaction cost related to IPO and capital raise 1 5,826 172 1. Total transaction costs related to the IPO and capital Other costs related to IPO 2 606 - ra
Slide 33: Underlying cash flows – reconciliation to reported financial statements
Underlying cash flows – reconciliation to reported financial statements 33 $’000s FY22 FY21 Underlying EBITDA (22,428) (12,962) Notes Non-cash items in EBITDA 9,555 8,966 1. Transaction costs paid relating to the IPO and capital Changes in working capital 537 1,912 raise of $7.8m. Underlying operati
Slide 34: Glossary
Glossary 34 Monthly ARPU Properties (Customers) Average revenue per user (or property) measures the average revenue from each Properties means each unique property which subscribes to one or more of customer and is used in calculating LTV. It also indicates if the value of a customer is SiteMinder’s
Slide 35: Contact
Contact 35 Investor Relations Media enquiries Paul Wong Gemma Garkut investor.relations@siteminder.com media@siteminder.com
Slide 36: www.siteminder.com/investor-relations
www.siteminder.com/investor-relations 36