Quess Corp. Ltd. · NSE:QUESS

Quess — Q3 FY2022 Earnings Presentation

33 slides from Quess's earnings presentation, Feb 10, 2022

  1. Slide 1: Exchange filing cover letter: Investors Presentation

    February 10, 2022 To, To, BSE Limited National Stock Exchange of India Limited Floor 25, Phiroze Jeejeebhoy Towers, “Exchange Plaza”, Bandra-Kurla Complex, Dalal Street, Bandra (East), Mumbai-400001 Mumbai-400051 Security Code- 539978 NSE Symbol- QUESS Dear Sir / Madam, Sub: Investors Presentation P

  2. Slide 2: Winning Together – Investor Presentation Q3FY22

    Winning Together Investor Presentation Q3FY22 © Quess Corp Limited 2021. All rights reserved | 1

  3. Slide 3: Safe Harbor

    Safe Harbor This presentation has been prepared by Quess Corp Limited (“Company") solely for information purposes without any regard to any specific objectives, financial situations or informational needs of any particular person. This presentation may not be copied, distributed or disseminated, dir

  4. Slide 4: Contents

    Contents 1 Company Overview 2 Key Corporate and Financial Updates 3 Platform-wise Updates 4 Annexures © Quess Corp Limited 2021. All rights reserved | 3

  5. Slide 5: Company Overview

    Company Overview © Quess Corp Limited 2021. All rights reserved | 4

  6. Slide 6: Leading domestic private sector employer, with ~422,000 FTE

    Leading domestic private sector employer, with ~422,000 FTE Best ever quarter by Revenue, EBITDA and PBT Q2FY20 Earnings Presentation © Quess Corp Limited 2021. All rights reserved | 5

  7. Slide 7: India's largest business services platform

    India’s largest business services platform, driving productivity for customers Front End Processes Support Processes Marketing In-store & Omni channel CLM & Staffing & Compliance Facilities Services* Field Sales* Backoffice Services Payroll Tech & Services Maintenance Collections* Installation & Ind

  8. Slide 8: We operate across 3 synergistic platforms

    We operate across 3 synergistic platforms Workforce Management Global Technology Solutions Operating Asset Management  General staffing across Retail, BFSI,  CLM solutions (Voice and Non-voice)  Facilities management solutions (e.g., Telecom, Industrial, etc., mostly grey for Indian & North Ameri

  9. Slide 9: Our customer proposition is unrivalled

    Our customer proposition is unrivalled Scale Agility Technology  ~422,000* associates and employees  An entrepreneurial 14 year old startup  Significant frontline productivity deployed over 600+ cities capabilities (e.g., WorQ, Qjobs,  Widest repertoire of services, including  International ope

  10. Slide 10: We lead with technology and innovation

    We lead with technology and innovation 1 Digital Hire-to-Retire 2 Technology-led Frontline Productivity Sourcing  Digital sourcing via auto-hiring engines, with digital pre-screening and assessment Digital  WorQ WorkTech platform to remotely via Qjobs and Monster workflow assign & monitor tasks, d

  11. Slide 11: Winning Together with our Customers, People and Investors

    Our focus is on Winning Together with our Customers, People and Investors  Achieving and sustaining 20% RoE  Leveraging technology to become  Delivering 20% CAGR on OCF extensions of our customers’ operations  Enhancing investor value through judicious capital allocation  Innovating our service

  12. Slide 12: Winning with Investors: The path to 20%

    Winning with Investors: The path to 20% Sustained Growth  20% EBITDA CAGR through enhanced sales capabilities, cutting edge technology, and improved cross-sell capability  Portfolio adjustments to turnaround or exit underperforming 20% Return on Equity businesses Higher EBITDA To PAT Conversion 20

  13. Slide 13: We enjoy massive macroeconomic tailwinds

    We enjoy massive macroeconomic tailwinds  Indian GDP expected to grow between 8-10%@ between 2021-22 Growing labour  ~ 563$ million Indian labour force growing at 5% CAGR (2017-20) market  One of the world’s largest labour forces, experiencing a tectonic shift in composition and focus  Formalisa

  14. Slide 14: We have a clear ESG framework

    We have a clear ESG framework  >106,000 employees (30%) hired in FY21 What’s good  4.2 million sq. ft. of green spaces maintained enjoyed first time social security benefits for society is across India in FY21 good for  ~95,000 employees (~27%) hired in FY21 were Quess  Business model drives e-w

  15. Slide 15: Key Corporate and Financial Updates

    Key Corporate and Financial Updates © Quess Corp Limited 2021. All rights reserved | 14

  16. Slide 16: Update on Q3 operating environment

    Update on Q3 operating environment  Opportunity-rich hiring environment… • Q3 saw cumulative GST collection of ₹ 3,91,000cr, an increase of 13% on QoQ basis • The Monster Employment Index (MEI)* of hiring activity increased by 13% between Dec-20 and Dec-21 • Our Allsec payroll data shows over 15% i

  17. Slide 17: Q3'22 Financial Highlights

    Q3’22 Financial Highlights Revenue: Revenue (in ₹ cr) EBITDA (in ₹ cr) & margin (%) SG&A / Revenue  Up 31% YoY driven by General Staffing (up YoY 31% YoY 19% 34%), IT Staffing (up 52%), and IFM (up 30%) 3,685 QoQ 14% 200 179 QoQ 12.0%14%  Up 14% QoQ, given macroeconomic tailwinds 3,228 151 157 160

  18. Slide 18: Q3'22 Corporate Updates

    Q3’22 Corporate Updates  Recorded best ever quarter in terms of Revenue (₹ 3,685cr), EBITDA (₹ 179cr) and PBT(₹ 114cr)  Increased equity stake in Taskmo from 36.58% to 49.00% against consideration of approximately ₹ 4cr  Paid interim dividend of ₹ 4/- per share during Dec’21  Monster raised ₹ 13

  19. Slide 19: Platform-wise Updates

    Platform-wise Updates © Quess Corp Limited 2021. All rights reserved | 18

  20. Slide 20: Workforce management – Performance Snapshot

    Workforce management – Performance Snapshot Financial Metrics Operating Metrics Revenue (Rs Cr) Associate Headcount# (in ‘000) Core:Associate FTE^(Gen Staff- 1:X) 2,472 34% 290 2,143 281 28% 424 18% 2,011 2,005 YoY 253 256 1,843 226 YoY YoY 373 379 367 359 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q3'21 Q4'21 Q

  21. Slide 21: Workforce Management – Revenue Distribution and Customer Insights

    Workforce Management – Revenue Distribution and Customer Insights Revenue Distribution 10% 8% 2% 9% 36% < 2 Years GS QITS Customer-wise Revenue 2-5 Years Tenure Distribution TSD (# Customers) Simpliance > 5 Years Overseas Staffing 56% 79% Good customer loyalty & healthy new customer addition: GS acc

  22. Slide 22: Global Technology Solutions – Performance Snapshot

    Global Technology Solutions – Performance Snapshot (excl. Emerging Businesses) Financial Metrics Revenue Distribution Operating Metrics Revenue (Rs Cr) Revenue / Employee (Rs ‘000) 136 1% YoY 541 135 132 18% YoY 16% 15% 16% 16% 15% 128 502 125 457 459 461 21% 21% 20% 20% 20% Q3'21 Q4'21 Q1'22 Q2'22

  23. Slide 23: Global Technology Solutions – Revenue Distribution and Customer Insights

    Global Technology Solutions– Revenue Distribution and Customer Insights (excl. Emerging Businesses) Diversified Revenue Base 16% BFSI 24% 5% IT/ITES 40% 6% By Retail By India Sector Geography Telecom NAM 9% Industrials 76% Others 24% Revenue-base diversified across sectors India is the main focus Cu

  24. Slide 24: Operating Asset Management – Performance Snapshot

    Operating Asset Management – Performance Snapshot Financial Metrics Operating Metrics Revenue (Rs Cr) 35% Associate Headcount ('000) Revenue/Headcount/Month (Rs '000) 578 23 22 22 23 17% YoY 24% 20 465 465 490 83 YoY 428 YoY 74 69 70 67 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 EBI

  25. Slide 25: Operating Asset Management – Revenue Distribution and Customer Insights

    Operating Asset Management – Revenue Distribution and Customer Insights Revenue Distribution 8% Industrials 6% IFM* 3% 6% BFSI 14% 32% IT/ITES Security Services By 9% Education By Business Industrials w/o Sector Healthcare & Hospitality Segment 58% 22% Telecom 11% Telecom Telecom Real Estate 16% 15%

  26. Slide 26: Monster.com – Performance Snapshot

    Monster.com– Performance Snapshot Financial Metrics Operating Metrics Sales (Rs Cr) 69% # New Orders Top 1k Order Renewal Rate 140% YoY 71% 103% YoY YoY 29.2 77% 24.14 2486 61% 20.9 56% 17.3 16.9 2306 43% 1911 1789 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 Q3'21 Q4'21 Q1'22 Q2'22 Q3'22 1451 Recruiter Searches (

  27. Slide 27: Emerging Businesses Performance Snapshot

    Emerging Businesses Performance Snapshot Key Operational Metrics (Q3 FY22) New Job Openings New Users Signed Up # B2B Calls (‘000) Revenue (Rs Cr) (in ’000) (in ’000)  230K + Monthly Active Users & 100 K + DAU 65.6 116% 95% 416 11% 57.8 14%  6 L + shifts supervised thru digital supervisor QoQ QoQ

  28. Slide 28: Annexures

    Annexures © Quess Corp Limited 2021. All rights reserved | 27

  29. Slide 29: Income Statement

    Income Statement Particulars ( in ₹ cr ) Q3 FY22 Q3 FY21 Q2 FY22 YoY QoQ Revenue from operations 3,685 2,808 3,228 31% 14% Less: Employee benefit expense (3,102) (2,400) (2,758) 29% 12% Cost of material (77) (56) (70) 37% 10% Other expenses (326) (200) (287) 63% 14% Total expenses (3,506) (2,657) (3

  30. Slide 30: Balance Sheet

    Balance Sheet Particulars ( in ₹ cr ) 31-Dec-21 31-Mar-21 Var % Non-current assets Fixed assets 389 431 -10% Intangibles 1,172 1,104 6% Investments 11 4 170% Other non-current assets 625 591 6% Current assets Trade receivables 1,242 894 39% Unbilled revenue 992 905 10% Cash and cash equivalents 627

  31. Slide 31: Segment Reporting

    Segment Reporting Quarter Ended Particulars ( in ₹ cr) Dec-21 Sep-21 Jun-21 Mar-21 Dec-20 Workforce Management Platform Revenue 2,472 2,143 2,005 2,011 1,843 Reported EBITDA 76 39 70 37 68 Reported EBITDA % 3.09% 1.84% 3.47% 1.85% 3.70% EBITDA from operations 72 74 EBITDA from operations % 3.34% 3.6

  32. Slide 32: Winning Together

    Winning Together In your win lies our win © Quess Corp Limited 2021. All rights reserved | 31

  33. Slide 33: About Quess Corp

    About Quess Corp Quess Corp Limited (Quess) is India’s leading business services provider, leveraging our extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions. We provide a host of technology enabled staffing and managed outsourcing

Quess — Q3 FY2022 Earnings Presentation on 6ix