Phoenix Financial Ltd · TASE:PHOE

Phoenix Financial — Q1 2020 Earnings Presentation

30 slides from Phoenix Financial's earnings presentation, June 2020

  1. Slide 1: Financial Statements Investors Presentation

    Financial Statements Investors Presentation 1

  2. Slide 2: Disclaimer

    This presentation may include information that is presented differently from the way it was presented in the company's official reports, some information may be presented and/or categorized and/or edited and/or segmented differently from the company's official past reports. Moreover, this presentati

  3. Slide 3: From the CEO's Desk

    From the CEO’s Desk The Covid-19 crisis, which caused financial market turmoil, led to a global and local economic slowdown and impacted all financial services companies including the Phoenix Group. However, we adjusted quickly to the situation and successfully maintained business continuity and fin

  4. Slide 4: Israel's Leading Insurance Group: Q1 results, recovery post reporting date

    - Israel’s Leading Insurance Group Q1 results, recovery post reporting date (1) » AUM – NIS 196 B as of March 31, 2020, NIS 209 B as of June 16, 2020 (2) » Market cap. – NIS 4 B » Shareholders’ equity. – NIS 6.1 B » Shareholders’ comprehensive Loss – NIS (577) M (3) » Covid-19 negative impact – NIS

  5. Slide 5: Supporting our customers, agents and employees

    Supporting our customers, agents and employees… Supporting Assisting Helping our customers agents employees » 3 months complementary » Advancing commission » Financial aid fund for risk coverage for customers payments for agents employees in need put on unpaid leave for NIS 7.5mn » Allowing delayed

  6. Slide 6: Ensuring business continuity and lowering expenses

    … while ensuring Phoenix business continuity and lowering expenses Ensuring business Lowering cost and continuity managing expenses » Setting up infrastructure for » Lateral salary decrease across the 100% remote working company for managers and employees who earn over NIS 7,000 » Building performan

  7. Slide 7: Overall loss driven by investments and deficit in variable management fees

    Overall loss driven by investments and deficit in variable management fees mainly in Insurance, improvement in underwriting results NIS (932m) (1) -959 Covid-19 impact (-251%) 382 the Company loss NIS 932m, -369 mostly due to investments +35 losses -421 NIS 628(2) -3 -11 -5 Investments Post Covid-19

  8. Slide 8: Premiums and benefit contribution remain unchanged despite COVID-19

    Premiums and benefit contribution remain unchanged despite the COVID-19 Premiums & Benefit Contribution (NIS m) +1,885 -77 (+12%) (-2%) +1,782 +381 (+13%) (+2%) 18,127 4,513 4,436 Premiums and Benefit 15,861 16,242 2,762 685 583 -102m Contributions remain 14,079 2,549 2,867 unchanged despite the 4,0

  9. Slide 9: Lower AUM due to COVID-19, recovery post reporting date

    Lower AUM due to COVID-19, recovery post reporting date AUM (NIS b) +36 AUM (+20%) +13 +6 (+7%) Recovery post reporting date 214 8 (3%) 209 196 10 190 28 10 178 8 23 Customers portfolio 10 21 16 25 16 ETF 23 14 31 13 Mutual funds 31 12 28 26 Pension 24 34 32 32 31 Provident 30 26 28 24 27 Nostro 24

  10. Slide 10: Investments losses drive overall loss, decrease in underwriting profit

    Investments losses drive overall loss, decrease in underwriting profit mainly due to Proforma Post reporting date investments (2) Comprehensive income before tax drivers (NIS m) +NIS 223m -369 (-253%) Covid-19 impact 146 Compulsory motor Motor property Investment loss NIS 268m A -32 Property and oth

  11. Slide 11: Health: offset by improvement of reserve

    offset by improvement of reserve Proforma Post reporting date investments (1) Comprehensive income before tax drivers (NIS m) +NIS 49m +34 Covid-19 (2) (+227%) Covid-19 impact Investment loss NIS 83m (312) (10) (219) (83) 125 -118 49 Post reporting date 15 27 Investments show significant Comprehensi

  12. Slide 12: Financial market turmoil and deficit in variable management fees drive losses

    Financial market turmoil and deficit in variable management fees drive losses Proforma Post reporting date investments (1) Comprehensive income before tax drivers (NIS m) +NIS 234m -422 (-255%) 165 Covid-19 impact • Investment loss NIS 311m • Variable management fees were not collected due to -406 i

  13. Slide 13: Losses due to investments, significant recovery post reporting date

    Losses due to , significant recovery post reporting date Proforma Post reporting date investments (1) Operating profit before tax by source (NIS m) +NIS 446m -681 (-458%) Covid-19 impact 149 -29 Investment loss NIS 512m Covid-19 (3) -634 (512) (512) Post reporting date -3 -16 Investments show signif

  14. Slide 14: V-shaped indicator reflects post reporting date recovery

    V-shaped indicator reflects a post reporting date recovery to near pre-crisis levels Main Market Indices CPI / FX Stocks Bonds +20.9% +20.0% +19.4% Covid-19 impact +13.1% +12.9% Financial turmoil in the local +11.5% +11.6% and global financial markets +9.0% +6.4% +5.0% +4.7% +4.8% +5.4% +4.5% +4.6%

  15. Slide 15: V-shaped indicator reflects post reporting date recovery

    V-shaped indicator reflects a post reporting date recovery to near pre-crisis levels Nostro OPM Pro-forma calculation before tax: 1.1.20 – 16.06.20 Post reporting date investments – NIS 952m MF Deficit 31.03.20 – (517) +0.8% 0% 0% -0.2% Covid-19 impact 16.06.20 – (243) • Nostro account suffers +7.6%

  16. Slide 16: Strategy

    ST @: RATEGY

  17. Slide 17: Promoting innovation, improving service, developing growth engines

    Promoting innovation Supporting insurtech and startup’s through PIX accelerator Improving service quality and efficiency Shifting towards self-service and digital to lower cost and provide superior customer experience Developing existing and new growth engines Increase sales through existing channel

  18. Slide 18: Innovation

    INNOVATION Whnoenix

  19. Slide 19: Pay as you Drive motor insurance

    Phoenix accelerator Motor Insurance (P&C) Smart, advanced products Pay as you Drive Pay as you Drive Innovative motor insurance that lets you pay only for the distance you drive 19 Dummy Text

  20. Slide 20: Young drivers motor insurance

    Phoenix accelerator Motor Insurance (P&C) Smart, advanced products young drivers Young drivers New drivers pay only when they drive and save thousands of shekels 20

  21. Slide 21: Rotorcraft insurance

    Phoenix accelerator ROTORCRAFT (P&C) Smart, advanced products Rotorcraft insurance Pay insurance only for flight time, in the safest route 21

  22. Slide 22: Travel insurance

    Phoenix accelerator TRAVEL (Health) Smart, advanced products Travel insurance Revolutionary service that locates physicians abroad, schedules an appointment, and pays the physician for you 22

  23. Slide 23: Digital Self-Service

    oenix Digital Self — Service

  24. Slide 24: On-Line Claims Service

    Customer experience On-Line Claims Service Self-Service ,‫שלום מיכל‬ ?‫איך אפשר לעזור‬ 24

  25. Slide 25: Customer self service portal

    Customer experience Customer self service portal Self-Service International Travel Insurance Extension Smart Search Engine For Service Document Orders Capital Declaration Redemption Status Providers and Tax Forms Payment Breakdown Loan Eligibility Payment Charges Inquiries Method Update Breakdown Cl

  26. Slide 26: Appendix

    EY Appendix

  27. Slide 27: Non GAAP impact adjustments

    NIS (932m) Non GAAP impact adjustments Adjustments of the impact reported at the financial statements to the economic impact of COVID-19. Financial Statements (Pre Tax)1 Total Economic Investment Underwriting Total Total impact covid-19 NIS m Interest (2) impact Tax Loss Impact impact (pre tax) Impa

  28. Slide 28: Phoenix Holding – Balance Sheet As of 31/03/2020

    Phoenix Holding – Balance Sheet As of 31/03/2020 (NIS m) Assets 31.03.2020 31.12.2019 Equity and Liabilities 31.03.2020 31.12.2019 Decrease of approximately 10% in Liabilities in respect of total assets for yield dependent Total assets for yield-dependent contracts in yield-dependent insurance 64,49

  29. Slide 29: Glossary

    AM Asset Management; i.e. Excellence Nessuah AUM Assets Under Management; the total market value of all the investments that are managed by the Group CI Comprehensive Income CO Corporate, Other and Consolidation Consumer Price Index; measures the average change of prices in an agreed upon basket of

  30. Slide 30: Thank You

    Thank You Israel’s most profitable insurance group Financial Statements Investor Presentation 30

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