Bright Horizons Family Solutions Inc. · NYSE:BFAM
Bright Horizons Family Solutions — Lasting Impact Webinar (2008)
43 slides from Bright Horizons Family Solutions's conference presentation, 2008
Slide 1: Lasting Impact Webinar
Chief Executive Officer Bright Horizons Family Solutions Consultant The Consulting Practice at Bright Horizons Senior Consultant The Consulting Practice at Bright Horizons THE C Presented by: = = BRIGHT HORIZONS FAMILY SOLUTIONS. FAMILY SOLUTIONS
Slide 2: David Lissy
David Lissy Chief Executive Officer, Bright Horizons © 2008, Bright Horizons, LLC
Slide 3: Agenda
Agenda • Bright Horizons Family Solutions — a brief introduction • The value of child care supports • The Lasting Impact Study – Methodology – Overview of findings – Key segments — Gen Y, Gender, Industry • Back-up care • Questions and Answers © 2008, Bright Horizons, LLC 3
Slide 4: Poll Question #1
Poll Question #1 What child care benefits does your organization currently offer? A) Full-service child care center B) Back-up child care C) Both D) We do not currently offer full-service or back-up child care © 2008, Bright Horizons, LLC 4
Slide 5: Bright Horizons — A Brief Introduction
Bright Horizons — A Brief Introduction • Partner of Choice – More than 700 client partners including 98 of FORTUNE 500 – Innovative and customized solutions across every industry sector – 650 work-site locations in the U.S. and Puerto Rico, UK, Ireland, and Canada – Quality leader; best NAEYC accred
Slide 6: Solutions to Support Key Life Stages
Solutions to Support Key Life Stages Child Care and Back-Up and College Elder/Senior Early Education School-Age Admissions/ Caregiving Programs Prep Support • Bright Horizons Consulting Practice; research, feasibility analysis, business case • Customized work-site centers • Bright Horizons dedicated
Slide 7: The Company We Keep
The Company We Keep © 2008, Bright Horizons, LLC 7
Slide 8: Child Care Trilemma
Child Care Trilemma © 2008, Bright Horizons, LLC 8
Slide 9: The Consulting Practice at Bright Horizons
The Consulting Practice at Bright Horizons A dedicated team of consultants and research analysts helping employers evaluate and analyze dependent care needs and trends “Investment Impact” © 2008, Bright Horizons, LLC 9
Slide 10: The Lasting Impact Study — Why?
The Lasting Impact Study — Why? A study of users of employer-sponsored child care programs to gain insight into the impact these programs have on employees and their organizations’ business goals © 2008, Bright Horizons, LLC 10
Slide 11: Lucy McClellan, Ph.D
Lucy McClellan, Ph.D Consultant The Consulting Practice at Bright Horizons © 2008, Bright Horizons, LLC
Slide 12: The Lasting Impact Study
The Lasting Impact Study • Methodology – Surveyed employees from 95 employers across industries – Currently using employer-sponsored child care – Full-service child care users: N=3,234 – Back-up child care users: N=839 • The Consulting Practice Survey Database – A repository of results from child ca
Slide 13: Survey respondent quote
“I left one healthcare employer for my current health care employer — it was less pay but they have on-site child care. The on-site child care also allowed me to breastfeed my child for 13 months without any hassle/stress from my child’s center or my employer. It was wonderful!” — Survey Respondent
Slide 14: Recruitment
Recruitment • 68% indicate that the presence of child care at their place of employment was important in their decision to join their company; 36% indicate that it was “very important” • 83% say they would recommend their employer to other working parents for job opportunities, with 64% indicating t
Slide 15: Retention
Retention • 80% say that they are more likely to continue to work for their employer because they have work-site child care available to them • 94% say that work-site child care would be an important factor in considering a job change • 25% report that they could not work without the work-site child
Slide 16: Retention
Retention Percent of respondents who have seriously considered leaving their employer in the past six months due to child care difficulties © 2008, Bright Horizons, LLC 16
Slide 17: Poll Question #2
Poll Question #2 What percentage of employees who are currently using an employer-sponsored child care center have turned down or not pursued a potential job because of the lack of work-site child care at the new employer? A) 5% B) 11% C) 17% D) 23% © 2008, Bright Horizons, LLC 17
Slide 18: A Very "Sticky" Benefit
A Very “Sticky” Benefit 23% of work-site child care center users have turned down a job or not pursued a potential job change because work-site child care was not available at other employers © 2008, Bright Horizons, LLC 18
Slide 19: Productivity and Work/Life Effectiveness
Productivity and Work/Life Effectiveness Access to work-site child care positively affects my ability to: Successfully concentrate on the job and be as productive as possible Successfully meet job performance expectations Work scheduled shifts Pursue or accept a higher position © 2008, Bright Horizo
Slide 20: Reduced Absenteeism
Reduced Absenteeism Missed Work - Missed Work - School or Center Breakdown Closing in Care © 2008, Bright Horizons, LLC 20
Slide 21: Andrea Wicks Bowles
Andrea Wicks Bowles Senior Consultant The Consulting Practice at Bright Horizons © 2008, Bright Horizons, LLC
Slide 22: Talent Management Challenges
Talent Management Challenges • Not enough qualified candidates to interview for important positions • The ability to attract, motivate, and retain the talent needed is the top Total Rewards Challenge in 2008 • Fewer than one in three North American workers are engaged © 2008, Bright Horizons, LLC 22
Slide 23: Poll Question #3
Poll Question #3 Which of the following groups does your organization need to recruit and/or retain in order to be successful over the next three to five years? A) Mid-Career Women B) Gen X C) Gen Y D) Top Performers E) All of the Above © 2008, Bright Horizons, LLC 23
Slide 24: Key Workforce Segments
Key Workforce Segments • Lasting Impact for Men and Women • Lasting Impact for Gen-Y • Lasting Impact and Industry Outcomes • Returning to Work © 2008, Bright Horizons, LLC 24
Slide 25: Lasting Impact for Men and Women
Lasting Impact for Men and Women • Because work-site child care is available to them, 69% of men and 82% of women are more likely to continue working for his or her employer • 79% of men and 84% of women would recommend their employer to other working parents for job opportunities • 72% of men indic
Slide 26: Lasting Impact for Gen Y
Lasting Impact for Gen Y • 80% say access to workplace child care was important in their decision to join the company • 48% say workplace child care has had a major impact on their ability to pursue or accept a higher position • 78% say “I am more likely to continue to work for my employer due to ac
Slide 27: Lasting Impact for Gen Y
Lasting Impact for Gen Y Impact of Work-Site Child Care Able to pursue or Turned down or Could not work accept a higher did not pursue a without it position job due to lack of © 2008, Bright Horizons, LLC work-site child care 27
Slide 28: Survey respondent quote
“The on-site child care facility is the single best benefit that I have at my current employer. I am able to focus on being more productive and add more value knowing that my child is well cared for. If I did not have this benefit, I would most likely look for another employer that offered it.” — Su
Slide 29: Lasting Impact and Industry Outcomes – Health Care
Lasting Impact and Industry Outcomes – Health Care • 55% of respondents report access to workplace child care has a major positive impact on ability to work scheduled shifts • Over 2/3 of respondents report workplace child care has a major impact on ability to successfully provide quality care • 94%
Slide 30: Lasting Impact and Industry Outcomes – Financial Services
Lasting Impact and Industry Outcomes – Financial Services • 86% of respondents report they are more likely to continue to work for their employer because of work-site child care • 95% of respondents report work-site child care would be an important factor when considering a job change • 25% of respo
Slide 31: Survey respondent quote
“Having child care at the work site is a perfect arrangement for me especially when I have to come into work early or stay late. I think my productivity has increased and I am more focused on meeting my performance goals because I’m at ease with my child's care.” — Survey Respondent © 2008, Bright H
Slide 32: Returning to Work
Returning to Work • 25% of first-time mothers quit their job while pregnant or shortly after the birth of their child1 • One out of every seven children is the first child born to women 35 years old and older2 1. U.S. Census Bureau 2. Centers for Disease Control and Prevention © 2008, Bright Horizon
Slide 33: Retention Impact
Retention Impact Percent of respondents who say work-site child care was important in their decision to return to present employer after birth or adoption of a child N=2,622 © 2008, Bright Horizons, LLC 33
Slide 34: Survey respondent quote
“Just having a child care facility on site was a major factor in returning to work. If none were available, I do not think I would have returned to work.” — Survey Respondent © 2008, Bright Horizons, LLC 34
Slide 35: Retaining Top Talent and Intellectual Capital
Retaining Top Talent and Intellectual Capital An analysis that compares child care center users to their non-center user counterparts at 16 organizations revealed: • Employers experienced a 45% reduction in voluntary turnover of center users, on average, compared with the voluntary turnover rate amo
Slide 36: Lucy McClellan, Ph.D
Lucy McClellan, Ph.D Consultant The Consulting Practice at Bright Horizons © 2008, Bright Horizons, LLC
Slide 37: The Presence of Back-Up Child Care
The Presence of Back-Up Child Care • Back-up child care sponsored by employers provides employees with an alternative whenever their child care arrangements fall through – 75% report that the presence of back-up child care at or near their place of employment was important in their decision to join
Slide 38: Survey respondent quote
“The back-up child care center is a great relief of family stress. I can work on the days my children are off from school with peace of mind knowing my children are in a safe place committed to their happiness and overall well being. I manage a staff, and the back-up care has been a great tool I can
Slide 39: The Impact of Back-Up Child Care
The Impact of Back-Up Child Care • 72% report that in the previous six months, employer-sponsored back-up child care has allowed them to work on a day when they would otherwise not have been able to; the average number of days they were enabled to work over the six-month period was seven • ROI Reduc
Slide 40: The Impact of Back-Up Child Care
The Impact of Back-Up Child Care • 93% report that back-up child care, including infant transition, was important in their decision to return to work after the birth or adoption of their child; 76% say it was “very important” © 2008, Bright Horizons, LLC 40
Slide 41: David Lissy
David Lissy Chief Executive Officer, Bright Horizons © 2008, Bright Horizons, LLC
Slide 42: It's Not the "Right" Thing to Do, It's the Smart Thing to Do
It’s Not the “Right” Thing to Do, It’s the Smart Thing to Do Invest in what matters to your employees — they will stay, and they will invest in your organization’s success © 2008, Bright Horizons, LLC 42
Slide 43: Questions?
Questions? Please text us your question in the question box on your screen. For more information about Bright Horizons, please contact us at (800) 453-9383 ext. 1600 or e-mail clientservices@brighthorizons.com www.brighthorizons.com oe . pa CONSCETING. PRC Bright Horizons BRIGHT HORIZONS FAMILY SOLU
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