Icici Lombard General Insurance Co. Ltd. · NSE:ICICIGI
Icici Lombard General Insurance — ESG Presentation (November 2022)
24 slides from Icici Lombard General Insurance's sustainability presentation, Nov 28, 2022
Slide 1: Stock exchange disclosure letter on ESG presentation
Ref. No.: MUM/SEC/161-11/2023 November 28, 2022 To, The Manager The Manager Listing Department Listing Department BSE Limited National Stock Exchange of India Limited Phiroze Jeejeebhoy Towers Exchange Plaza, 5th Floor, Plot C/1 Dalal Street G Block, Bandra Kurla Complex, Mumbai – 400 001 Mumbai – 4
Slide 2: FY2022 ESG Initiatives
gg icici €ELombard 1” Nibhaye Vaade FY2022 ESG Initiatives
Slide 3: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 4: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 5: ICICI Lombard Snapshot
ICICI Lombard Snapshot ICICI Lombard General Insurance Company Limited is a leading private sector general insurance companies in India ₹ 185.62 Bn ₹ 387.86 Bn 108.2 Mn Gross written premium Investment assets Lives covered 5.6 Mn 283 37 Lives covered in Social Branches in India States and union sect
Slide 6: Company Overview
Company Overview Our vision To be the most value-creating and admired risk solutions company in India, with a global footprint. Purpose Fulfilling promises responsibly and Our Motto sustainably. To provide a reliable single- point destination for varied customer requirements of risk solutions. 5
Slide 7: Our ESG Approach
Our ESG Approach Board Level CSR & Management Level Employee Level Sustainability Committee ESG Committee ESG Committee Develops an oversight structure Steering committee to ensure Ensuring implementation of and associated accountability ESG strategy integration sustainability initiatives across bus
Slide 8: ESG across business lines and Functions
ESG across business lines and Functions Underwriting Investments Human Resources • Promoting Sustainable products and • Integrated ESG framework in • Training programs focused on long services Investment process term skill development for all • Innovating and growing portfolio of • Voting on resolut
Slide 9: ESG in Operations
ESG in Operations • Initiated ESG related considerations in the 29.3 Mn 97.3% 108.2 Mn Investment Process by engaging with Policies issued Policies issued Lives covered managements of investee companies and digitally excluding certain sectors that remain inconsistent with broader sustainability goal
Slide 10: ESG in Products and Services
ESG in Products and Services • Committed to support social and environmental sustainability with innovative products and services ~ 16% ~ 26% 84.6% such as Solar panel insurance, Cyber insurance, Market Share in Market Share in Two Motor STP break-in ‘Be-Fit’ Cover (a unique amalgamation of OPD, Pri
Slide 11: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 12: Environmental Sustainability by Reducing Emissions
Environmental Sustainability by Reducing Emissions • First time reporting of GHG Emissions 421.04 tCO 2 100% 6.7 Mn • Limited assurance on GHG Emissions accounting Emissions LED Lighting for Litres of Rain water provided by independent external assurance avoided due to 162 branches harvested procure
Slide 13: Carbon Offset Initiatives
Carbon Offset Initiatives Programmes Focus Areas Community Developments Niranjali Mitigating the impact of contaminated drinking water in marginalized ₹ 18.8 Mn 100,000 communities, Niranjali promotes Total CSR spend Number of awareness on clean drinking water. We beneficiaries also install water pu
Slide 14: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 15: Community Initiatives
Community Initiatives Programmes Focus Areas Community Developments The programme aims to pursue Ride to Safety behavioural change among two 90,000 300 wheeler riders by raising nation- ₹ 79.4 Mn wide awareness about the rules on CSR spend Number of Workshops road safety through workshops for benefi
Slide 16: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 17: Customer Initiatives
Customer Initiatives • Innovative products for meeting changing 52 108.2 Mn 2.3 Mn customer needs NPS Score (Overall) Lives covered Claims honored • SME Digital portal launched in Dec 2020 allows startups and MSMEs to understand commercial insurance products, buy policies and intimate claims digital
Slide 18: ILTakeCare – Partner in your health journey
ILTakeCare – “Partner in your health journey” Moving to a more personalized & flexible experience 1.3+ million 70,000+ User Downloads Tele-consults* Enrolment Out patient services Informatics Health Check-up 25,951 44,000+ Claims Health Records Successful calls Health Risk Assessments (prescription
Slide 19: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 20: People Initiatives
People Initiatives • Focus on diversity and inclusion 18.3% 14 203 • Fostering Equal opportunity for all employees Women Employees Differently abled Lives impacted by • Ensuring safe and healthy workplace for employees employees fostered Santulan • Frequent Employee surveys to gauge employee satisfa
Slide 21: Contents
Contents • Company Overview • Environmental matters • Social matters o Community Initiatives o Customer Initiatives o People Initiatives • Governance matters
Slide 22: Strong Governance
Strong Governance • Independent Board with diverse skills and expertise • CSR & Sustainability Board Committee oversight to drive 100% ESG Board committees headed by Independent • Robust ERM framework* with integrated ESG risk Directors including Chairperson of the Board • Adopted leading practices
Slide 23: Thank you
gy ICICI E Lombard F ib haye Vaade Thank you
Slide 24: Abbreviations & Glossary
Abbreviations & Glossary: AI – Artificial Intelligence ISO – International Organization for Standardization Bn - Billion ISI – Indian Standards Institute BRSR – Business Responsibility LED – Light-emitting diode and Sustainability Reporting Mn – Million MSME – Micro Small and Medium Enterprises CAGR
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