Slide 1: Q4 2024 Earnings Presentation
Q4 2024 Earnings Presentation February 2025
Slide 2: Safe Harbor/Disclosure Statement
Safe Harbor/Disclosure Statement These materials contain forward-looking statements relating to, among other things, the future performance of The RealReal that are based on the company's current expectations, forecasts and assumptions and involve risks and uncertainties. In some cases, you can iden
Slide 3: Who We Are, What We Do, Why We Win
Who We Are What We Do Leading Online Marketplace for Deliver an unmatched experience built on Authenticated, Luxury Resale Goods Service, Trust & Expertise to our growing with $1.8bn of annual GMV1 community of 38 million members2 Why We Win We are Make on aBuy Well. mission Well. Consignors Buyers
Slide 4: The RealReal Difference
The RealReal Difference Product Market Fit Luxury Resale at Scale Brand & Expertise Unique business model satisfies Tech-driven authentication and pricing Strong engagement from affluent audience void in resale and luxury markets create our scale advantage across age demographics Asset Light Model P
Slide 5: Business & Financial Update
Business & Financial Update The RealReal
Slide 6: Q4 and Full Year 2024 Key Highlights
Q4 and Full Year 2024 Key Highlights Returned to Profitable Growth in 2024 • Exceeded GMV and Adjusted EBITDA guidance • Delivered record fourth quarter total revenue, up 14% year-over-year • Full Year GMV of $1.83B increased 6% and revenue of $600M was up 9% versus last year Reached Important Miles
Slide 7: Q4 and Full Year 2024 Financial Summary
Q4 and Full Year 2024 Financial Summary Q4 Profit and Loss Statement • GMV of $504 million, an increase of 12% year-over-year • Total Revenue of $164 million, an increase of 14% year-over-year • Total Gross Margin of 74.4% compared to 74.0% in Q4 2023 • Adjusted EBITDA was $11 million, or 6.7% of To
Slide 8: Key Financial Metrics
Key Financial Metrics 2022 Q4 2024 Earnings Investor Day Presentation 8
Slide 9: Q1 and Full Year 2025 Financial Guidance
Q1 and Full Year 2025 Financial Guidance Q1 2025 FY 2025 GROSS MERCHANDISE VALUE $484 - $492 million $1.960 - $1.990 billion (GMV) (7% - 9% y/y growth) (7% - 9%) $157 - $161 million $645 - $660 million TOTAL REVENUE (9% - 12% y/y growth) (7% - 10%) ADJUSTED EBITDA $3.0 - $4.5 million $20 - $30 milli
Slide 10: Appendix
Appendix The RealReal
Slide 11: Active Customer Count
Active Customer Count Returning to growth after intentional repositioning to focus on high value inventory Began overhauled consignor commission structure and de-emphasized lower value direct revenue resulting in higher-than-average churn due to reduction in lower price/margin categories and brands.
Slide 12: Non-GAAP Reconciliation
Non-GAAP Reconciliation 2022 Q4 2024 Earnings Investor Day Presentation 12
Slide 13: Investor Day
2022 Q4 2024 Earnings Investor Day Presentation 13