Turkiye Is Bankasi Anonim Sirketi · BIST:ISBTR

Turkiye Is Bankasi Anonim Sirketi — Türkiye İş Bankası A.Ş. — Investor Presentation (December 2008)

48 slides from Turkiye Is Bankasi Anonim Sirketi's investor presentation, Dec 31, 2008

  1. Slide 1: Isbank Investor Presentation 2008

    ISBANK INVESTOR PRESENTATION ~~ 2008

  2. Slide 2: Disclaimer

    The information in this document has been obtained by Turkiye Is Bankasi A.S. (“Isbank”) from sources believed to be reliable, however, Isbank cannot guarantee the accuracy, completeness , or correctness of such information. This document has been issued for information purposes only. The financial

  3. Slide 3: Agenda: Isbank at a Glance

    Isbank at a Glance 5 Financial Highlights 9 Retail Banking 32 Customer Centric Transformation Program 38 Major Equity Participations 43 Page 3

  4. Slide 4: Agenda: Financial Highlights

    Financial Highlights 9 Retail Bankingg 32 Customer Centric Transformation Program 38 Major Equity Participations 43 Page 4

  5. Slide 5: Isbank at a Glance: shareholders and branch network

    30,4% Domestic Investors • Around 250,000 domestic and foreign shareholders Free Float 38,1% • Share holding of employees via pension fund creates self‐ Isbank Pension Ataturk Shares motivation Fund Foreign Investors 41,5% 28,1% • Stocks are quoted at ISE and also traded at LSE in the form of GDR 61

  6. Slide 6: One of the biggest conglomerates in Turkey

    ...as one of the biggest ...as gg conglomerates in Turkey. Turkey. Page 6

  7. Slide 7: Market share and rankings

    Market Share(%) 2008 Rank(1) Total Assets 13.3 1st Loans TRY Loans 13.3 1st FX Loans oa s 14.0 .0 3rd Total Loans 13.5 2nd Deposits Demand Deposits 15.4 1st TRY Deposits 14.1 1st FX Deposits 14.7 3rd Total Deposits 14.3 1st Retail Products(2) Volume of Debit Cards 18.5 1st N mber of POS Number 16 2

  8. Slide 8: Agenda: Financial Highlights

    Isbank at a Glance 5 Retail Banking 32 Customer Centric Transformation Program 38 Major Equity Participations 43 Page 8

  9. Slide 9: Total assets, loans, deposits, shareholders' equity

    Total Assets (TRY mn mn.) .) Loans * (TRY mn mn.) .) 47.610 97.552 33.980 29.818 75.205 80.181 21.859 859 63.755 13.193 38.514 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 * Including interest accruals Deposits * (TRY mn mn.) .) Shareholders’’ Equity (TRY mn Shareholders mn.) .) 63.539 48.533 1

  10. Slide 10: Asset composition

    (TRY mn.) 2007 2008 Change Asset Composition ... increasing share of loans Cash & Banks 14.045 14 045 18 625 18.625 33% Cash & Banks since 2001 crisis. crisis. Securities (Net) 24.326 24.981 3% 18% 19% Securities Loans 33.980 47.610 40% 30% 26% Participations (Net) 4.817 3.096 ‐36% Loans Fixed Asset

  11. Slide 11: Loan portfolio and growth

    Loan Portfolio (TRY mn mn.) .) Loan Growth (QoQ) QoQ) 17,0% 14,4% 13,1% 47.610 8,3% 7,7% 7,9% 8,4% 8,5% 32.792 33.980 4,4% 4,1% 25.068 14.818 8.912 TRY ‐0,8% FX* TOTAL ‐4,4% TRY Loans FX Loans* Total Loans 2008 Q1 2008 Q2 2008 Q3 2008 Q4 2007 2008 (*) Growth rates for FX loans are based on USD amoun

  12. Slide 12: Total loans 60% retail and SME

    ...60% ...60 60% comprised of retail Total Loans Share of Retail and SME Loans and SME loans. loans. 11% 8% 2% 3% Retail Loans 10% 11% 1% 30% 62% 66% 64% 67% 60% 1% 9% Housing Loans 9% Auto Loans 2004 2005 2006 2007 2008 30% General Purpose Consumer 33% Overdraft Consumer Loans (TRY mn mn.) .) Credi

  13. Slide 13: NPLs and loan loss reserves

    ...marked by continuing ...marked NPL Ratio NPLs & Loan Loss Reserves (TRY mn.) decrease in NPL ratio and 100% 100 % NPL provisioning. provisioning. 2.195 2.195 494 494 1.4 1.4 7,9% 1.164 1.164 1.133 1.133 1.053 1.053 4,6% 3,8% 4,2% 4,4% 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 NPLs Reserve

  14. Slide 14: NPL ratio by loan category and vs. sector

    NPL Ratio by Loan Categories NPL Ratios Ratios‐‐ Isbank vs. Sector (2008) 6,1% 6,6% 6,1% 4,4% 4,7% 4,4% 3,5% 4,2% 2,3% 2,3% 2,3% 1,1% Consumer Credit Cards Total Loans C Consumer Credit C dit Cards C d T t l Loans Total L 2007 2008 Isbank Sector Performing Loan Groups NPL Breakdown 96,2% 63% 63% 67%

  15. Slide 15: Breakdown of securities portfolio

    Breakdown of Securities Portfolio Total Portfolio * (TRY mn.) 26.319 24.326 24.981 TRY Discount and 22.366 FX Floating Fixed Coupon Bonds 15,7% 13,6% 14.330 FX Discount and TRY Floating Fixed Coupon Bonds 35,3% 35,4% 2004 2005 2006 2007 2008 * Including interest accruals on securities 85 % of Securi

  16. Slide 16: Sectoral breakdown of participations

    ...increasing share of listed ...increasing Sectoral Bre Breaakdown companies.. companies Financial 37,4% Non‐Financial 62,6% Other Banks Telecom 14,1% % 10,2% 25,0% Insurance Strategic Core Non‐financial Financial Non‐core Glass Financial Ins. 19,8% Business TRY 4.8 48 Areas 23 5% 23,5% 7 4% 7,4% b

  17. Slide 17: Liabilities composition

    mn ) (TRY mn.) 2007 2008 Liabilities Composition Change Deposits 48.533 63.539 31% 13% 10% Equity REPOs&Money 5.803 7.007 21% 7% Market M k t 7% Funds Borrowed 9.963 11.033 11% 11% 12% Other Other 5.278 6.524 24% 7% 7% Equity 10 604 10.604 9 449 9.449 ‐ 11% Funds Total Liabilities 80.181 97.552 22%

  18. Slide 18: Deposit base composition

    ... a clear indicator of t customer ttrust. trustt. Remarkable R k bl change in the composition in Deposit Base favor of TRY deposits. deposits. FX Deposits 63.539 TRY Deposits 36% 46.399 48.533 36% 37 222 37.222 39% 24.473 41% 64% 52% 64% 61% 59% 48% 2004 2005 2006 2007 2008 Page 18

  19. Slide 19: Deposits and market shares

    Deposits p ((TRY mn mn.) .)) Market Shares 13,7% 14,0% 13,8% 14,1% 14,7% 14,3% 63.539 9,9% 48.533 48 533 6,8% 40.391 31.267 4,1% 23.148 17.266 TRY FX* Total 2000 2007 2008 2007 2008 TRY Deposits FX Deposits Total Deposits TRY Savings Deposits (TRY mn mn.) .) Largest market share in TRY and total 25.

  20. Slide 20: Demand deposits

    ... constitute 13,8 13,8% % of total d i and deposits d are the h maini contributor to lower cost of Demand Deposits (TRY mn mn.) .) Market Shares of Demand Deposits funding. 8.788 7.991 7 991 7.678 15,4% 15,3% 14,3% 14,3% 14,1% 6.759 6.288 47% 55% 54% 50% 45% 53% 45% 5% 46% 6% 2004 2005 2006 2007 2

  21. Slide 21: Client assets of TRY 95 billion

    ... has reached a remarkable Client Assets ((TRY mn.)) No. Of Investment Accounts ((000)) total of TRY 95 billion. 6.158 94,957 5.231 79,821 , 70,488 4.630 4 363 4.363 4.001 59,952 On‐Balance Sheet 45,183 67% 61% 62% 66% 54% 2004 2005 2006 2007 2008 26% 20% 18% 15% 12% Sheet Off‐Balance 11% 10% 6% 5

  22. Slide 22: Capital adequacy

    Capital Adequacy Regulatory Capital (TRY mn mn.) .) ... and high CAR support balance sheet growth going forward.. forward 7.755 10.834 10.638 29,0% 6.457 8.794 27,0% 25,0% 23,9% 22 2% 20,5% 22,2% 20 5% 6 787 6.787 8 164 8.164 10 056 10.056 10 891 10.891 21,9% 15,5% 6.001 19,1% 15,2% 1.278 3.040 832

  23. Slide 23: Operating income composition (quarterly)

    Change (TRY mn.) 2008 Q3 2008 Q4 QoQ Operating Operati ng Income Composition N Interest Net I IIncome 851 948 11% Net Fees & Comm. from Banking NII 292 310 6% Serv. 69% 61% Net Net Trading Gains/Losses ‐54 198 467% Dividends Received 2 18 800% Commissions 20% Net N Trading T di 24% Released Provisio

  24. Slide 24: Operating income composition (annual)

    Change (TRY mn.) 2007 2008 YoY Operating Operat ing Income Composition Net Interest Income 2 960 2.960 3 618 3.618 22% Net Fees & Comm. from Banking NII 1.075 1.204 12% Serv. 50% 58% Net Trading Gains/Losses 426 473 11% Net Commissions Dividends Received 503 285 ‐43% 18% Net Trading Released Provisi

  25. Slide 25: Fees and commissions received

    ... supported by superior Fees and Commissions Received ‐(Gross) Gross) Gross Commission Income (TRY mn mn.) .) retail and corporate franchise.. franchise 7% 7% Non Cash Loans 1.315 14% 1.174 15% Credit Appraisal Mutual Fund Man. 18% 17% And Other Inv.Acc.Fees Credit Cards Foreign Trade 2007 2008 37

  26. Slide 26: Spread and adjusted NIM

    Spread* Adj.. NIM* Adj 4,5% 8,2% 7,2% 3,2% 3 2% 5,8% 5,2% 2,2% 2,2% 2,3% 2,3% 2008/9 2008/12 2008/9 2008/12 TRY FX TRY FX Blended • Adjusted for Net Trading Gains / Losses and Commission from Cash Loans according to regulatory reclassification * Adjusted for FX Gains / Losses, Net Trading Gains / Lo

  27. Slide 27: Cost / income and cost structure

    Cost / Income Cost vs. Income (TRY mn mn.) .) 43,6% 45,2% 40,2% 42,0% 36,7% 5.875 6.232 2.154 2.820 2004 2005 2006 2007 2008 2007 2008 Cost Income Cost vs. Assets Cost Structure 6%4% 12% Other 7% 4% 3,5% 6% 3,2% SDIF Fees 3,1% 33% 2,8% 33% Depreciation 50% Administrative 44% Expenses Staff Cost 2007

  28. Slide 28: ROAE and ROAA

    ROAE ROAA 27,6% 2,3% 2,2% 24,3% 2,1% 22,2% 22,2% 21,6% 1 8% 1,8% 1,7% 1,7% 1,7% 1,6% 17,0% 1,5% 1,4% 15,1% 13,7% 11,9% 9,6% 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 ROAE ROAE* ROAA ROAA* * On banking business Page 28

  29. Slide 29: Market cap, earnings and payout ratio

    Cap.. Comparison (TRY Market Cap (TRY mn .)) mn.) Earnings & Payout Ratio 36,1% 34,6% 32,7% 32,1% 23 105 23.105 20.311 17.972 32,4%** 1.702 1.509 12.280 11.342 1.109 956 2004 2005 2006 2007 2008 635 Isbank is listed on the following indexes: • ISE‐100 • ISE‐30 2004 2005 2006 2007 2008 • ISE‐Bank ISE

  30. Slide 30: Credit ratings

    R i Rating O l k Outlook ... ahead of Turkey’s Rating Outlook Long Term FC IDR BB Stable standards in various aspects of rating Global Scale Long Term LC IDR BBB BBB‐‐ Stable Long Term Counter Party Credit BB‐‐ BB Negative Short Term FC IDR B ‐ Long Term Certificate of Deposits BB‐‐ BB ‐ Short Term

  31. Slide 31: Agenda: Retail Banking

    Isbank at a Glance 5 Financial Highlights 9 Customer Centric Transformation Program 38 Major Equity Participations 43 Page 31

  32. Slide 32: Credit cards

    15 different products for different customer segments Reward points by 99,451 merchant firms through 184,985 chains, called “Maxipuan” Maxipuan After the cooperation of Isbank with Ziraat Bank, regarding the use of Isbank’s “Maximum Card” brand, the number of cards using the “Maximum” advantages rea

  33. Slide 33: Asset management dominance since foundation

    ... an area which Isbank dominates since its foundation.. foundation Page 33

  34. Slide 34: Mutual funds

    ... 20 types of mutual funds Mutual Funds (TRY (TRY mn.) Number of Investors designed d i d for f different diff t risk i k appetites.. appetites 609.121 582.249 590.656 555.954 552.346 5.659 4.910 5.140 5.158 4.523 2004 2005 2006 2007 2008 2004 2005 2006 2007 2008 Q3 Income From Funds (TRY (TRY mn.

  35. Slide 35: Payroll accounts and automated bill payments

    ... supported by payroll accounts and bill p payment y Payroll y Accounts Automated Bill Payments y agreements.. agreements 11.131 22.642 8.752 20.686 20 686 6.247.512 1.376.538 5 633 323 5.633.323 1.368.463 2007 2008 2007 2008 Amount (TRY million) Number of Accounts Amount (TRY million) Number of P

  36. Slide 36: Use of non-branch channels

    ... are being used more Use of Non Non‐‐Branch Channels efficiently efficiently. ffi i tl . ( ) (%) 2004 2005 2006 2007 2008 47% 44% 43% ATM 28 26 26 26 24 52% 49% Internet 16 20 22 26 29 Call Center 1 2 2 2 2 51% 53% 56% 57% 48% Kiosk 1 1 1 1 1 Telephone 2 2 2 1 1 2004 2005 2006 2007 2008 Non‐Branc

  37. Slide 37: Agenda: Customer Centric Transformation Program

    Isbank at a Glance 5 Financial Highlights 9 Retail Banking 32 Major Equity Participations 43 Page 37

  38. Slide 38: Agenda of the Transformation Program

    Agenda of the Transformation Program @ What the programme is doing? @ What will be the benefits to the bank? @ What will be the result? Page 38

  39. Slide 39: Moving to a more customer centric organisation

    The Programme is helping İş Bank to move to a more customer centric organisation with the Targeted Client Centric From Organization customer as the key focus. communication Organization and Distribution by product to This requires change in the initiatives Organization by current operating model in

  40. Slide 40: Countering increased competition

    The Programme is helping İş Bank to counter the increase in competition by: by: Page 40

  41. Slide 41: Increasing shareholder value

    We will increase our shareholder h h ld value l through th through: h: Page 41

  42. Slide 42: Agenda: Major Equity Participations

    Isbank at a Glance 5 Financial Highlights 9 Retail Banking 32 Customer Centric Transformation Program 38 Page 42

  43. Slide 43: Isbank (64%): glass and chemicals group

    Isbank (64 %) General Information Market/Production Market/Production Shares (%)* A leading l di flat fl t glass, l glassware, l glass l packaging k i and d Turkey Europe** World*** chemicals producer. Flat Glass 78.0 13.1*** 3.7 In all product lines, leader in the domestic market with a strong pres

  44. Slide 44: Production facilities across a wider geography

    The Group spreads its operational risk by positioning the h production d facilities f l in a wider geography geography,, namely the fast growing markets in the neighbouring countries countries.. Flat Glass Glassware Glass Packaging Chemicals Page 44

  45. Slide 45: Export destinations by product

    Glassware (%) Chromium Products (%) Bulgaria 30 Italy 60 Iran 30 Taiwan 77 Ukraine 29 S. Korea 40 U.K. 27 China/Hong Kong 24 Russian Federation 20 Flat Glass (%) Italy 17 Albania 62 Germany 11 Bulgaria 55 Spain 9 Greece 24 Romania 13 Glass Fibre (%) Soda Ash (%) Iran 17 Serbia 95 Spain 5 Bulgaria 49

  46. Slide 46: Avea / Turk Telekom

    İşbank Group 18.87% Turk Telekom 81.13% Aria and Aycell merged under TT & TIM as of February 19 19,, 2004 Avea brand has been successfully launched in June 20042004.. The coverage and efficiency have increased significantly due to the combination and integration of 2 GSM networks. networks. A number

  47. Slide 47: Group companies and shareholdings

    Bank’s Shareholder’s Field of Group Share Assets (1) Market Group Company Direct Equity (1) Activity (%) (USD 000) Share (%) Share (%) (USD 000) Türkiye Sınai Kalkınma Bankası A.Ş. Investment Bank 40.52 50.10 4,332,632 (6) 642,472 (6) 24.25 (1) (6) İşbank GmbH Banking 100.00 100.00 751,754 (6) 94,35

  48. Slide 48: Investor Relations contacts

    Süleyman H. Özcan Head of Investor Relations Division Phone : + 90 212 316 16 00 00‐‐01 E‐mail : suleyman. suleyman.ozcan@isbank ozcan@isbank..com com..tr Alper Turgal Assistant Manager of Investor Relations Division Phone : + 90 212 316 30 36 E‐mail : alper. alper.turgal@isbank turgal@isbank..com c

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