Slide 1: José Manuel Inchausti, First Vice Chairman of MAPFRE
JOSÉ MANUEL INCHAUSTI FIRST VICE CHAIRMAN OF MAPFRE
Slide 2: The Engine of MAPFRE
THE ENGINE OF MAPFRE +80 +30,000 NATIONALITIES EMPLOYEES DIVERSITY +4% PEOPLE WITH DISABILITIES 34.5% WOMEN MANAGERS 2
Slide 3: Commitment to Equality
COMMITMENT TO EQUALITY AGEING PROJECT 71% 45% OF SPANISH ROAD TO EMPLOYEE WORKFORCE ARE RETIREMENT SATISFACTION INDEX SHAREHOLDERS 3
Slide 4: Corporate Volunteering
CORPORATE VOLUNTEERING 7,859 people who take care of people (+28%) 153,744 BENEFICIARIES +20% +18,000 PARTICIPATIONS 4
Slide 5: MAPFRE Is an Economic Catalyst
MAPFRE IS AN ECONOMIC CATALYST 87,000 135,000 INTERMEDIARIES PROVIDERS €9,150 M IN ANNUAL BILLINGS 5
Slide 6: Customer Focused, Digital Efficiency, Cyber Resilience
CUSTOMER FOCUSED 5.8% Platform ecosystem GROWTH (REEF) designed to achieve in digital business DIGITAL EFFICIENCY CYBER RESILIENCE DORA PLAN to reinforce protection regulation Fully adopted 6
Slide 7: Innovation as a Lever
INNOVATION AS A LEVER +4.4 150 MILLION CUSTOMERS HAVE BENEFITTED STARTUPS AND ONGOING PROJECTS RECOGNITION FOR MAPFRE’S FROM INNOVATION SOLUTIONS IN MORE THAN 30 COUNTRIES/UNITS MOBILITY LAB 7
Slide 8: New AI Center
NEW AI CENTER AI CENTER A strategic asset to coordinate AI-related initiatives within the Group STRATEGY EXECUTION OF ESTABLISHING PEOPLE AND USE CASES FOUNDATIONS AND AND CULTURE ORGANIZATION CASES GUIDELINES 115 UNDERWAY 8
Slide 9: MAPFRE's Artificial Intelligence Manifesto
MAPFRE’S ARTIFICIAL INTELLIGENCE MANIFESTO HUMANIST, ETHICAL, AND RESPONSIBLE AI Hybrid AI model, to Responsible use Information A future AI development serve as a and principles of protection of continuous aligned with complement for good and promotion progress for sustainability people governance
Slide 10: Commitment to Sustainability
COMMITMENT TO SUSTAINABILITY 100% 25% 10 countries Achievement reduction in global Carbon neutral of the targets set carbon footprint Financial education and +13,400 insurance culture +90% providers evaluated in sustainability 135 of investment portfolio rated in line with ESG criteria million peopl
Slide 11: A Company with a Solid Reputation
A COMPANY WITH A SOLID REPUTATION 10th most TOP 100 5th in ranking of valuable brand in Spain Insurers companies with the best and 6th strongest reputation in Spain 11
Slide 12: 50 years building a more humane future
50 years building a more humane future 12
Slide 13: Video
VÍDEO 13
Slide 14: €1.14BN invested in helping people
€1.14BN invested in helping 179 million people 14
Slide 15: Thank You
CHANGING OF THE GUARD AT FUNDACIÓN MAPFRE THANK YOU JULIO DOMINGO 15
Slide 16: José Manuel Inchausti, First Vice Chairman of MAPFRE
JOSÉ MANUEL INCHAUSTI FIRST VICE CHAIRMAN OF MAPFRE