Malayan Banking Bhd. · MYX:MAYBANK

Malayan Banking Bhd — Investor Day (November 2013)

23 slides from Malayan Banking Bhd's investor day presentation, Nov 28, 2013

  1. Slide 1: Investor Day

    Investor Day Luncheon Talk with Community Financial Services (CFS) Malaysia 28th November 2013

  2. Slide 2: Progress towards our 5 strategic goals

    In line with our vision to be a Regional Financial Services Leader, we have made huge strides towards our 5 strategic goals 1 Undisputed No. 1 Retail Financial Services provider in Malaysia by 2015 2 Leading ASEAN wholesale bank eventually expanding to Middle East, China & India 3 Undisputed Insuran

  3. Slide 3: CFS business to play a key role in meeting FY2013 KPIs

    The CFS business will play a key role in meeting the KPIs set for FY2013 Group KPIs for FY2013 CFS Priorities for FY2013 Headline KPIs  Continue to achieve growth in all Return on Equity 15.0% key segments, and sustain leadership in domestic franchise Other KPIs  Continue with key transformation i

  4. Slide 4: Recap of Our Journey & Aspirations

    Recap of Our Journey & Aspirations FP2013 Financial Highlights & Market Share FP2013 CFS Key Accomplishments Business Outlook & Summary Q&A 3

  5. Slide 5: Snapshot of CFS Malaysia Financials, Coverage & Workforce

    Snapshot of CFS Malaysia Financials, Coverage & Workforce Portfolio Coverage Loan Book Reaching out across Malaysia through Around RM146.8 billion as Covers all Consumer our wide distribution network - at September 2013 Banking portfolios, SME as Branches, Self Service Terminals, (contributing > 43%

  6. Slide 6: CFS' Aspirations and Journey Towards 2015

    CFS‟ Aspirations and Journey Towards 2015 To be the undisputed No. 1 retail financial services provider in Malaysia by 2015 2008 – 2009 2010 - 2011 2012 to 2015 “Back to Basics” for Launched Community Period of growth and acceleration Consumer Banking Financial Services (CFS) towards our aspirations

  7. Slide 7: FP2013 Financial Highlights & Market Share

    Recap of Our Journey & Aspirations FP2013 Financial Highlights & Market Share FP2013 CFS Key Accomplishments Business Outlook & Summary Q&A 6

  8. Slide 8: CFS has shown good momentum with the new shared distribution model

    CFS has shown good momentum in improvement with the new shared distribution model Loans (RM „B) 11.2% ann. Deposits (RM „B) 11.7% ann. 160 RM 100.8 B RM 112.6 B RM 120.7 B RM 135.4 B RM 146.8 B 140 200 RM 133.7 B RM 124.9 B RM 138.0 B RM 154.7 B RM 168.3 B 29.0 120 27.1 25.8 150 100 24.7 62.9 24.7 5

  9. Slide 9: Key Financial Highlights

    Key Financial Highlights Jan - Sep '12 Jan - Sep '13 YoY Growth  Revenue up 8.5% from corresponding P&L Highlights (9 mth Period) (9 mth Period) period, driven by strong loan and RM 'm RM 'm % deposit growth, Net interest income 3,768.0 4,131.0 9.6% Non - interest income 1,210.0 1,271.0 5.0%  Over

  10. Slide 10: Key Financial Highlights (cont'd)

    Key Financial Highlights (cont‟d) Sep - 12 Sep - 13 YoY Growth  Total CFS loans grew by 11.1% YoY, Loans RM 'b RM 'b % contributed by all key areas, CFS 132.1 146.8 11.1% Consumer 104.5 117.8 12.7%  Auto finance growth of 11.5% YoY outpaced the industry of 7.4%, • Mortgage 46.9 52.2 11.3% • Auto F

  11. Slide 11: Overall loans and deposits growth continue to outpace the industry

    Overall loans and deposits growth continue to outpace the industry Strategic Objective 1: Undisputed No. 1 Retail Financial Services provider in Malaysia by 2015 Sep-13 Dec-11 Dec-12 Mar-13 Jun-13 Sep-13 vs MBB Rank ^ Dec-12 Loans Total Consumer/Household 16.4% 17.0% 17.1% 17.1% 17.1% 2 Auto (Purcha

  12. Slide 12: FP2013 CFS Key Accomplishments

    Recap of Our Journey & Aspirations FP2013 Financial Highlights & Market Share FP2013 CFS Key Accomplishments Business Outlook & Summary Q&A 11

  13. Slide 13: RSME loans grew at 19.3% ann, with GIL trending down to 4.3%

    RSME loans grew at 19.3% ann, with GIL trending down to 4.3% in Sep 2013  Retail SME Target Operating Model has stabilized and is 19.3% ann. now delivering significant growth at 19.3% annualized, 6,000.0 5,626.2 12.0%  Introduction of SME Clean Loan product has broadened 10.6% 5,399.2 our offering

  14. Slide 14: All business lines fully embracing segmentation DNA

    All business lines fully embracing segmentation DNA to maximize customer profitability HNW & Affluent Customer TFA grew 12.6% annualised  Today, both HNW and Affluent segment registered +15.3% YoY above industry total financial assets (TFA) growth +12.6% annualised of 12.6% annualised, 128.7 Total

  15. Slide 15: Maybank One Solution continues to drive profitability of the Mass segment

    Maybank One Solution continues to drive profitability of the Mass segment Outperformed the business target 117% 47% 176%  Achieved overall PBT target of 176%,  Total customers > 90,000 and total kiosk is 43,  Business breakeven is on Month 10, which is 8 months ahead of projection, REVENUE TARGET

  16. Slide 16: Maybank dominates internet and mobile banking adoption

    Maybank continues to dominate the share of internet and mobile banking adoption with continuous innovation Total Users in M2U Internet & Mobile Banking 5.5% ann.  Maybank continues to dominate online banking active users adoption with growth of 22.9% annualised in 6,462,185 6,729,258 online users a

  17. Slide 17: Gaining traction in building customer engagement

    Maybank continues to gain traction in building customer engagement through various initiatives that have been executed effectively  Over the period, we have achieved strong Since 2008 Transformation… improvement in our External Customer Engagement (ECES) index reflecting good traction in our transf

  18. Slide 18: Notable Awards Won in FY 2013

    Notable Awards Won in FY 2013 THE ASIAN BANKER - EXCELLENCE IN RETAIL FINANCIAL EUROMONEY PRIVATE BANKING & WEALTH SERVICES INTERNATIONAL AWARDS 2013 - 1. The Best MANAGEMENT SURVEY 2013 – Winner in 8 categories Retail Bank(Country Award) 2. Best Automobile Lending including Best Private Banking Ser

  19. Slide 19: Business Outlook & Summary

    Recap of Our Journey & Aspirations FP2013 Financial Highlights & Market Share FP2013 CFS Key Accomplishments Business Outlook & Summary Q&A 18

  20. Slide 20: Business Outlook 2014

    Business Outlook 2014 ● With the corrective macroeconomic policies to tackle budget deficit and BNM regulatory tightening measures implemented, FY 2014 requires some shift in portfolio and segment strategy, ● Generally, slower loans growth is expected, as property sales may soften with investors req

  21. Slide 21: Summary

    Summary  CFS has contributed to the strong Maybank Group results in the last few MARKET POSITION years. The “New House of Maybank” with BB and SME under CFS, has No.1 Commercial Bank in terms of continued to show good results in terms of cross-segments and shared total assets, deposits and loans di

  22. Slide 22: Q&A

    Recap of Our Journey & Aspirations FP2013 Financial Highlights & Market Share FP2013 CFS Key Accomplishments Business Outlook & Summary Q&A 21

  23. Slide 23: Malayan Banking Berhad contact and disclaimer

    Humanising Financial Services Across Asia MALAYAN BANKING BERHAD 14th Floor, Menara Maybank 100, Jalan Tun Perak 50050 Kuala Lumpur, Malaysia Tel : (6)03-2070 8833 www.maybank.com Investor Relations Contact Mohamed Rafique Merican Group Chief Financial Officer Contact: (6)03-2074 7878 Email: rafique

Malayan Banking Berhad (Maybank) — Investor Day (November 2013) on 6ix