Slide 1: Enabling Total Wellness Outcomes
Enabling Total Wellness Outcomes
Slide 2: Subscription checkout example
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Slide 7: The Multi-Billion Dollar Personal Data Ecosystem
Slide 8: How everyday life data is tracked
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Slide 9: Types of personal data collected
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Slide 10: Customer profiling and financial history data brokers
Customer Profiling These data brokers focus more on targeted marketing and advertising. Access to $3T | in consumer transaction data. | Profiles of over | 2 billion global Financial History These data brokers focus more on credit reporting and risk assessment.
Slide 11: What they know
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Slide 12: What they know
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Slide 17: Benefits of wellness outcomes
• Shorter stays in hospital • Less personal financial burden • Fewer admissions • Higher degree of insurability • Lower healthcare costs • Able to access life insurance cover with fewer (if any) restrictions • Less traumatic for members and families
Slide 18: Behaviour change and returns
• Change in behavior • Returns • 2 – 6 times • Better nutrition • More exercise • Less smoking • Lower alcohol
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Slide 20: Debt = Stress
Debt = Stress
Slide 21: Stress = Smoking, Weight Gain and Drug Abuse
Stress = Smoking, Weight Gain and Drug Abuse
Slide 22: Cause and effect
Cause and effect • 45% of employees in PWC survey indicated that financial issues were leading cause of stress • 73% of respondents in Sanlam Benchmark Research experience financial stress • Both mental and physical health affected
Slide 23: Debt affects both mental and physical health
Debt affects both mental and physical health
Slide 24: Bad Debt vs Good Debt
Bad Debt vs Good Debt
Slide 25: Debt is the Key Issue
Debt is the Key Issue • High Glucose • Digestive tract problem (3x) • High blood pressure • Severe anxiety • Migraines (3x) • Suicide ideation • Heart disease (2x) • Depression (5x) • Fatigue • Anger • Restlessness • Helplessness • Ulcers
Slide 26: Debt is a Lifestyle Disease
Debt is a Lifestyle Disease
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Slide 29: Case Study
Case Study • Combine Health, Consulting and Actuarial expertise • Identify lead health and financial indicators • Impacting productivity • Found correlations between • Financial circumstances; • Mental health; • Physical health; and • Productivity.
Slide 30: Key Insights
Key Insights • Earning weekly wages rather than a monthly salary is a lead indicator of the degree of absenteeism • The absolute value of an employee’s salary is inversely correlated to absenteeism • The intensity of an employee’s illness is positively correlated with their financial indebtedness
Slide 31: Key Insights
Key Insights • The structure of the employee’s package is correlated with absenteeism and physical wellness • What an employee spends their money on is a lead indicator of mental wellness • Employees with lower monthly contributions to financial instruments and lifestyle (retirement savings, insuran
Slide 32: Primary and secondary prevention
Primary = Prevention Secondary = Prevention of further debt
Slide 33: Annual saving of R 10M
Annual saving of R 10M
Slide 34: Funding of Interventions
Funding of Interventions • Return is compelling • Providers fund costs • Basket of services purchased • Payback through reduction in mortality, morbidity and healthier outcomes
Slide 35: Success Factors: Excellent Communication
Success Factors Excellent Communication • Industry has been historically poor • Communication has focused on Boards rather than members • When is the last time you asked your members what they would want in terms of communication? • A disconnect exists that must be acknowledged and addressed ASAP
Slide 36: Success Factors
Success Factors • Convenience of interventions (accessibility and time) • Public buy-in from Leaders • Utilising existing infrastructure (leverage service providers) • Continuous evaluation and feedback
Slide 37: We have to talk about the elephant
f LMM E FS WE HAVE To TALK ABOUT - THE ELEPHANT
Slide 38: Support systems
Support systems • On site medical clinics • Access to psychologists • Debt counselling • Financial advice • Family counselling
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Slide 40: Total Wellness Outcomes: Day Two
Day Two Total Wellness Outcomes
Slide 41: Debt is an epidemic
Debt is an epidemic
Slide 42: Total Wellness Outcome Programme
Total Wellness Outcome Programme