Ao World Plc · LSE:AO.

Ao World — H1 FY2021 Earnings Presentation

26 slides from Ao World's earnings presentation, Nov 24, 2020

  1. Slide 1: FY21 Interim Results

    FY21 Interim Results 24 November 2020 © 2020 AO World All Rights Reserved

  2. Slide 2: Forward-looking statements disclaimer

    Forward-looking statements disclaimer This presentation contains oral and written statements that are, or may be, “forward-looking statements” with respect to certain of AO World plc’s (“AO”) plans and its current goals and expectations relating to its future financial condition, performance and res

  3. Slide 3: Welcome

    Welcome Geoff Cooper Chairman

  4. Slide 4: Agenda

    Agenda Welcome Geoff Cooper, Chairman Financial Performance Mark Higgins, Chief Financial Officer Strategic Progress John Roberts, Founder and Chief Executive Officer 4

  5. Slide 5: HY21 highlights

    HY21 highlights • Exceptional response to unprecedented trading conditions • Laser focus on doing the right thing for customers • Strong performances on all fronts • Capacity and capability built to win 5

  6. Slide 6: Financial Performance

    Financial Performance Mark Higgins Chief Financial Officer

  7. Slide 7: HY21 financial highlights

    7 HY21 financial • Group revenue up 58%* highlights o UK up 54% o Germany up 82% (on a constant currency basis) • Adjusted EBITDA (post IFRS16) o UK profit increased to £32.6m o Germany losses decreased to €4.2m • Group PBT increased to £18.3m (HY20: £(5.9m)) • Total cash generated of £78.4m *For th

  8. Slide 8: Revenue

    Revenue UK Revenue (GBPm) Germany Revenue (EURm) Group Revenue (GBPm)* 700 120 112.1 800 616.4 717.0 600 ↑ 700 ↑ ↑ 100 54% 82% 600 58% 500 400.6 80 500 454.9 400 61.5 60 400 300 300 40 200 200 20 100 100 0 0 0 HY20 HY21 HY20 HY21 HY20 HY21 • UK growth, driven by retail, up 54% • Germany revenue incr

  9. Slide 9: Gross margin

    Gross margin UK Gross Margin % • Improved buying prices and less pricing tension in the market 7.3% • Product margin increases in MDA and Non-MDA categories 1H21 19.8% • Increase in sales of AO Care products through improved conversion rates 2.7% 2H20 Germany 20.1% • Significant margin progress -0.3

  10. Slide 10: UK SG&A cost analysis

    UK SG&A cost analysis UK 20.0% UK SG&A Expenses as a % of revenue * (£120.0 18.0% (£72.0m) • Total UK SG&A costs fall as a % of revenue against HY20 18.0% 1.1% (£4.5m) 16.1% (£80.8m) 16.1% (£99.5m) (£100.0 16.0% • Advertising & marketing expenses increase against prior year 1.0% (£4.8m) 0.9% (£5.8m)

  11. Slide 11: Germany SG&A cost analysis

    Germany SG&A cost analysis Germany 25.0% Germany SG&A Expenses as a % of revenue * (£16.0m • Total SG&A costs reduced significantly as a % of revenue 21.0% (£11.4m) (£14.0m 20.0% • Advertising and marketing expenses increase following 17.7% (£12.6m) (£12.0m increase in customer acquisition expenditu

  12. Slide 12: EBITDA progression

    EBITDA progression UK adj. EBITDA (GBPm) Germany adj. EBITDA (EURm) Group adj EBITDA* / PBT (GBPm) 35.0 35.0 32.6 -1.0 30.0 28.8 ↑ 30.0 140% -3.0 25.0 25.0 (4.2) 20.0 18.3 -5.0 ↑ 63% 15.0 20.0 -7.0 10.0 15.0 13.6 -9.0 5.0 3.7 10.0 0.0 -11.0 (11.3) -5.0 5.0 -13.0 (5.9) -10.0 - -15.0 -15.0 HY20 HY21 H

  13. Slide 13: Working capital

    Working capital Inventories (GBPm) Creditors (GBPm) Debtors and contract assets (GBPm) 110 300 60 Contract asset - Network 31 days 58 days 61 days 52 days 61 days Contract asset - 90 10 250 Warranty 36 days Other debtors 26 days -40 82 27 days 200 70 53 -90 -257 43 56 -237 -249 -140 150 50 93 -190 -

  14. Slide 14: Cash flow

    Cash flow Period ended 30 September HY21 HY20 £m £m • Working capital driven by significant increase Adjusted EBITDA 28.8 0.9 Exceptional cashflows (1.0) (0.9) in volume and improved terms with several Non cash movements 1.0 0.4 suppliers Net change in working capital Inventories (20.3) 8.0 • Capex

  15. Slide 15: 2HY21 financial outlook

    15 2HY21 financial • UK outlook o Run rate accelerated in Q3 o Plan to win in Q4 • Germany o Expect growth rates to continue this year • Capex • Overall Group outlook 15

  16. Slide 16: Strategic Progress

    Strategic Progress John Roberts Founder and Chief Executive

  17. Slide 17: Introduction

    Introduction • A half-year like no other • Thanks to the AO team and our partners • Millions more customers experienced a better way to shop electricals 17

  18. Slide 18: Investing for growth

    Investing for growth • Doubled our capacity in HY21 with £2m cash capex o 1.3m sq ft of warehousing space 740k sq ft in March) o Currently 150,000 two-person deliveries per week (60,000 per week in March) • Created 800 new roles since March • Proven scalability of the business with operational geari

  19. Slide 19: Permanent structural shift to online

    Permanent structural shift to online • Anticipating a buoyant market for sustained period globally • UK growth rates accelerating as capacity becomes available for customers • Well positioned for market tailwinds • Improved profit performance despite Covid-19 related safety investments • Available c

  20. Slide 20: Game changing progress in Europe

    Game changing progress in Europe • Everything we expected to happen has materially come through to reality • P&L dynamics now a lot closer to the UK • Expect German business to be profitable for the full year FY22 • Leveraged knowledge and experience of 20 years to repeat a proven model 20

  21. Slide 21: Customer proposition and brand

    Customer proposition and brand Progress • Continued investment in creating a simple, intuitive shopping journey • Improved customer experience: personalisation, chatbots, quicker and simpler payments • Improved delivery capacity and service proposition • New visual identity Opportunities • Further b

  22. Slide 22: Doing the right thing

    Doing the right thing • Our difference underpinned by our AO Culture • Unique AO Value Creation Plan for all AOers • Cradle-to-cradle appliances created from our recycling capabilities • Long-term mindset to do what’s right 22

  23. Slide 23: AO Ecosystem

    AO Ecosystem • Value of vertical integration – united behind a single strategy • B2B business growth during lockdown reaching new customers • AO is now an approved supplier to most major housebuilders • AO proposition trial in five Tesco stores 23

  24. Slide 24: Financial outputs

    Financial • Significant operational gearing outputs • Proven scalable model • Structural advantage and market leading returns • Medium term UK EBITDA margin target of c.8% • Reinvest gains in proposition improvement • Structural gain in cash flow 24

  25. Slide 25: Looking ahead and summary

    Looking ahead and summary • Accelerated growth at the start of 2HY21 • Capitalising on investment in logistical scale • Changes in customer behaviour will stick – cement this with amazing service • Enormous international opportunity as the digital first retailer • Thanks to the AO team and our partn

  26. Slide 26: Thank you!

    Thank you!

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