Arthur J. Gallagher & Co. · NYSE:AJG

Arthur J. Gallagher & — Gallagher Arthur J & — Shareholder Meeting (May 2016)

51 slides from Arthur J. Gallagher &'s shareholder meeting presentation, May 17, 2016

  1. Slide 1: 2016 Annual Stockholders Meeting

    2016 Annual Stockholders Meeting Exhibit 99.1 Tuesday, May 17, 2016

  2. Slide 2: Stockholders' Meeting Agenda

    Stockholders’ Meeting – May 17, • 2016 Annual Meeting • Chairman’s Remarks 2015 Review Closing Comments • Questions & Answers

  3. Slide 3: Please turn off all cell phones

    Stockholders’ Meeting – May 17, Please turn off all cell phones. All audio and video recording is prohibited.

  4. Slide 4: 2016 Board of Directors

    2016 Board of Directors • Sherry S. Barrat • William L. Bax • D. John Coldman • Frank E. English, Jr. • Elbert O. Hand • David S. Johnson • Kay W. McCurdy • Ralph J. Nicoletti • Norman L. Rosenthal, Ph.D.

  5. Slide 5: 2016 Annual Meeting

    Stockholders’ Meeting – May 17, • 2016 Annual Meeting

  6. Slide 6: Chairman's Remarks and 2015 Review

    Stockholders’ Meeting – May 17, • 2016 Annual Meeting • Chairman’s Remarks 2015 Review

  7. Slide 7: Information Regarding Forward-Looking Statements

    Information Regarding Forward-Looking Statements This presentation contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. When used in this presentation, the words “anticipates,” “believes,” “contemplates,” “see,” “should,” “could,” “will,”

  8. Slide 8: Information Regarding Non-GAAP Measures

    Information Regarding Non-GAAP Measures This presentation includes references to Adjusted EBITDAC, Adjusted EBITDAC margin, Adjusted Revenues, Adjusted Operating Expense Ratio and Organic Growth, which are measures not in accordance with, or an alternative to, the GAAP information provided herein. E

  9. Slide 9: Who We Are

    • Founded in 1927 • Public since 1984 – 32 years ago • One of the World’s Leading Insurance Brokers * • One of the world’s largest P&C third-party administrators * Who We Are KEY FACTS KEY SHAREHOLDER DATA 3.2 % $ 0.38 52-Week Range*** $ 49.59 Hi $ 35.96 Lo Outstanding Shares 176.9 M $ 4.0+ B Acquir

  10. Slide 10: Snapshot of Core Operations

    • 82% of revenue* • We sell insurance and consult on insurance programs • P&C and benefits • Retail and wholesale • Primarily middle-market commercial clients and individuals • 77% of revenue* is commissions – 23% is fee-based • 18% of revenue* • We adjust claims and help companies and carriers redu

  11. Slide 11: Diverse Revenue Base

    Diverse Revenue Base RISK MANAGEMENT* BROKERAGE* *Brokerage and Risk Management adjusted revenue for the year ended December 31, 2015. 59% 24% 17% WHOLESALE RETAIL P/C RETAIL BENEFITS 64% 36% DOMESTIC INTERNATIONAL 69% 27% 4% PROPERTY WORKERS COMPENSATION LIABILITY 81% 19% DOMESTIC INTERNATIONAL

  12. Slide 12: Brokerage Segment

    $2,795 $3,317 4.3% 3.6% $710 $867 25.4% 26.1% Brokerage Segment – (in $M) See important disclosures regarding Non-GAAP measures on Page 3. $2,500 $3,000 $3,500 ADJUSTED REVENUES 19% 2.0% 4.0% 6.0% 8.0% TOTAL ORGANIC GROWTH $600 $700 $800 $900 $1,000 ADJUSTED EBITDAC 22% 23.0% 24.0% 25.0% 26.0% 27.0%

  13. Slide 13: Risk Management Segment

    $660 $728 $107 $126 16.1% 17.3% 9.5% 11.3% (in $M) Risk Management Segment – 10% 18% See important disclosures regarding Non-GAAP measures on Page 3. $625 $650 $675 $700 $725 $750 ADJUSTED REVENUES $90 $100 $110 $120 $130 $140 ADJUSTED EBITDAC 12.0% 14.0% 16.0% 18.0% 20.0% ADJUSTED EBITDAC MARGIN 5.

  14. Slide 14: Brokerage & Risk Management Combined

    $3,455 $4,045 5.5% 5.1% $816 $993 23.6% 24.5% Brokerage & Risk Management Combined – (in $M) See important disclosures regarding Non-GAAP measures on Page 3. 17% 22% $2,800 $3,200 $3,600 $4,000 $4,400 ADJUSTED REVENUES 2.0% 3.0% 4.0% 5.0% 6.0% 7.0% TOTAL ORGANIC GROWTH $600 $700 $800 $900 $1,000 $1,

  15. Slide 15: Adjusted Net Earnings from Clean Energy Investments

    $32.7 $63.7 $90.5 $100.9 Adjusted Net Earnings from Clean Energy Investments (in $M) Excludes non-cash after tax gain of $14.1m from a re-consolidation accounting gain, related to clean-energy investments, recorded in 2014. -$4.8 $7.5 $3.9 -$10.0 $0.0 $10.0 $20.0 $30.0 $40.0 $50.0 $60.0 $70.0 $80.0

  16. Slide 16: Dividends Per Share

    Dividends Per Share *Indicated – On January 28, 2016, Gallagher’s Board of Directors declared a $.38 per share first-quarter 2016 dividend. $1.52* $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60

  17. Slide 17: 2015 Business Highlights

    2015 Business Highlights Brokerage & Risk Management growth: • 17% adjusted revenue growth • 22% adjusted EBITDAC growth • 92 bps margin improvement • 5.1% total organic growth M&A growth: $230.8m in acquired revenues • WGA - New England Platform • +43 additional - avg $3.6m in revenue • Returning t

  18. Slide 18: Where We're Going

    • Improving new business production • Continuing tuck-in M&A • Increasing global brand recognition • Completing large U.K. M&A integration • Leveraging internal resources across divisions • To be premier provider of claims management services with superior outcomes • Increasing global presence in cl

  19. Slide 19: Indicators for U.S. P/C Carriers – Shallow Rate Environment

    Source for calendar year combined ratio data: AM Best. Using 9 month 2014 data as of 01/29/15. 2012 and prior excludes certain large mortgage insurance and personal lines companies. Indicators for U.S. P/C Carriers – Shallow Rate Environment INVESTMENT YIELDS STATUTORY SURPLUS ($Billions) months 201

  20. Slide 20: Commercial P&C Pricing Shows Shallow Cycle

    CPI Rates Commercial P&C Pricing Shows Shallow Cycle Commercial Rate Index reflects the cost of P&C premiums relative to the year 2000. Constructed using Counsel of Insurance Agents and Brokers (CIAB) data. CPI index uses data from the Bureau of Labor Statistics.

  21. Slide 21: Shows Shallow Pricing Cycle

    Shows Shallow Pricing Cycle -2.9% -0.1% 0.9% 2.7% 4.4% 4.3% 3.9% 5.0% 5.2% 4.3% 3.4% 2.1% 1.5% -0.5% 0.1% -0.7% -2.3% -3.3% -3.1% -2.8% -4.0% -3.0% -2.0% -1.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% CIAB - Change in Average Commercial Rates

  22. Slide 22: Gallagher Sales Culture Performs Through Any Pricing Cycle

    Gallagher Sales Culture Performs Through Any Pricing Cycle Hard Market Shallow Market CIAB is the 4 quarter average. Gallagher’s Brokerage Segment Organic Growth excluding Contingent Commissions. See important disclosures regarding Non-GAAP measures on Page 3. 14.0% 16.0% 10.0% 2.0% 2.0% 5.0% 2.0% -

  23. Slide 23: Shallow Rate Cycle Is Better for:

    Shallow Rate Cycle Is Better for: CLIENTS CARRIERS & BROKERS

  24. Slide 24: How We're Getting There – Consistent Growth Strategy

    How We’re Getting There-Consistent Growth Strategy

  25. Slide 25: Consistent Growth Strategy – Organic

    Consistent Growth Strategy – Organic

  26. Slide 26: Driving Brokerage Organic Growth

    Driving Brokerage Organic Growth

  27. Slide 27: Niche Expertise Teams – Brokerage

    Niche Expertise Teams – Brokerage Aviation & Aerospace Automotive Agribusiness Real Estate Manufacturing Global Risks Construction Personal Marine Life Solutions Life Sciences Hospitality Higher Education Healthcare Environmental Entertainment Energy Private Equity Professional Groups Public Entity

  28. Slide 28: Driving Risk Management Organic Growth

    Driving Risk Management Organic Growth

  29. Slide 29: Risk Mgmt Growth Focuses on Four Market Segments

    ALTERNATIVE MARKET PARTICIPANTS LARGE COMMERCIAL ENTITIES PUBLIC SECTOR ENTITIES INSURANCE CARRIERS Risk Mgmt Growth Focuses on Four Market Segments

  30. Slide 30: Consistent Growth Strategy – M&A

    Consistent Growth Strategy – M&A

  31. Slide 31: Annualized Revenues Acquired – 2015 Acquisition Revenue Growth

    Annualized Revenues Acquired (in $M’s) 2015 –Acquisition Revenue Growth Domestic Property & Casualty Foreign Property & Casualty Employee Benefits Risk Management

  32. Slide 32: M&A Opportunities Continue

    Vast Pipeline Domestic and international markets highly fragmented 18,000+ agents/ brokers just in the U.S. Baby boomers looking for exit strategy Need Gallagher’s expertise Acquisition Units Retail P&C Wholesale Benefits International MGA MGU Captive Limited Consolidators Core Competency Culture Pr

  33. Slide 33: Platforms In Place for Bolt-on M&A

    Platforms In Place for Bolt-on M&A

  34. Slide 34: Client Capabilities in Countries

    Client Capabilities in 150 Countries International Correspondent Broker Network

  35. Slide 35: Productivity and Quality Initiatives

    Productivity and Quality Initiatives

  36. Slide 36: Focus Continues: Optimizing Productivity & Quality

    Utilizing Offshore Centers of Excellence Controlling Headcount Building Productivity Tools – DMS and Workflow Optimizing Real Estate Footprint Investing in Business Intelligence Leveraging Sales Force Management Tools Utilizing Offshore Centers of Excellence Controlling Headcount Utilizing Sourcing

  37. Slide 37: Benefits Continue: From Offshore Centers of Excellence

    Increase Speed to Market Foster Innovation Reduce Costs Focus on Core Improve Quality Benefits Continue: From Offshore Centers of Excellence

  38. Slide 38: Client-Facing Efforts

    Client-Facing Efforts BUILDING CLIENT SERVICE OPERATIONS • Process and deliver consistent client service • Technology and tools improve operating efficiencies • Staffed by dedicated service professionals that: Generate client applications and proposals Handle client requests Manage renewal cycles •

  39. Slide 39: Behind the Scenes Efforts

    Behind the Scenes Efforts OFFSHORE CENTERS OF EXCELLENCE UPDATE • We now have more than 2,400 associates in four locations • Utilized for processes such as: Policy checking Policy issuance Certificates of insurance Renewal support Claims support Accounting support • Substantially improved quality an

  40. Slide 40: Efficiency Improvements Drive Quality and Service

    EFFICIENCY IMPROVEMENTS DRIVE QUALITY AND SERVICE Quality Metrics on Target Reduced policy delivery from 30 to 10 days Achieved 99% quality rate Reduced certificate of insurance delivery expense by 20+% Improved quality rate to 99.5% and reduced delivery time from 2 hours to 1 hour Standardized poli

  41. Slide 41: Reduced Adjusted Operating Expense Ratio

    20.8% 17.3% 27.0% 24.4% Reduced Adjusted Operating Expense Ratio BROKERAGE RISK MANAGEMENT See important disclosures regarding Non-GAAP measures on Page 3. 16.0% 17.0% 18.0% 19.0% 20.0% 21.0% 22.0% 23.0% 24.0% 25.0% 26.0% 27.0% 28.0%

  42. Slide 42: Brokerage & Risk Mgmt Adjusted EBITDAC Margin

    20.4% 21.2% 22.1% 23.6% 24.5% Brokerage & Risk Mgmt Adjusted EBITDAC Margin See important disclosures regarding Non-GAAP measures on Page 3. 18.0% 19.0% 20.0% 21.0% 22.0% 23.0% 24.0% 25.0%

  43. Slide 43: Ranked Highest in Customer Satisfaction among Brokers

    • Quality of advice/guidance provided • Reasonableness of fees • Ease of the renewal process • Variety of program offerings • Effectiveness of program review • Claims process Ranked “Highest in Customer Satisfaction among Brokers for Large Commercial Insurance” According to the Large Commercial Insu

  44. Slide 44: Relentless Focus on Quality and Customer Service

    Relentless Focus on Quality and Customer Service Best Companies for Leaders – CHIEF EXECUTIVE MAGAZINE America’s Best Employers – FORBES MAGAZINE Voted Best UK Broker for Service – STRATEGIC RISK’S UK FTSE SURVEY Best TPA in Casualty Claims Handling – ADVISEN CLAIMS SATISFACTION SURVEY UK Employee B

  45. Slide 45: Arthur J. Gallagher & Co.

    @& Anthur | Gallacher s Co

  46. Slide 46: Shared Values at Arthur J. Gallagher & Co.

    > Arthur J. Gallagher & ‘Shared values at Athur J. Gallagher 8 Co, are the rock foundation of the Company and our Culture. ‘What is a Shared Value? These are concepts thatthe vast majority of the movers and shakers in the Company passionately adhere to. What are some of Arthur J. Gallagher & Co.'s S

  47. Slide 47: One of the World's Most Ethical Companies

    One of the World’s Most Ethical Companies as Recognized by Ethisphere four years in a row • Industry-leading commitment to ethics and dedication to integrity • Chosen for: Promoting ethical business standards and practices Exceeding legal compliance standards Innovating to benefit the public Demonst

  48. Slide 48: Why Invest?

    Why Invest? You Believe Our Company Has: • Right management • Unique culture • Proven growth strategy • Continuing M&A opportunities • Increasing productivity • Higher quality • Good use of leverage • Strong balance sheet • Excellent return to shareholders GALLAGHER IS WELL POSITIONED FOR FUTURE GRO

  49. Slide 49: Why Invest? We Are Just Getting Started

    S&P 500 Why Invest? We Are Just Getting Started Source for data: Bloomberg. Total returns from 1/1/2000 – 12/31/2015 include reinvestment of dividends. 352% AJG 86%

  50. Slide 50: Questions & Answers

    Marsha Akin Director – Investor Relations 630-285-3501 For Additional Information: Marsha_Akin@ajg.com Questions & Answers

  51. Slide 51: Appendix: EBITDAC and Organic Growth Reconciliations

    Appendix: EBITDAC and Organic Growth Reconciliations 15COR23863C Brokerage Segment Risk Management Segment Corporate Segment Total Company Reconciliation of EBITDAC to Net Earnings Net earnings 268.1 $ 263.8 $ 57.2 $ 42.1 $ 63.8 $ 21.6 $ 389.1 $ 327.5 $ Provision (benefit) for income taxes 145.3 151

Gallagher Arthur J & — Shareholder Meeting (May 2016) on 6ix