Qbe Insurance Group Limited · ASX:QBE

Qbe Insurance — FY2018 Earnings Presentation

35 slides from Qbe Insurance's earnings presentation, Feb 25, 2019

  1. Slide 1: QBE Presentation on the 2018 results

    QBE Insurance Group Limited ABN 28 008 485 014 Level 27, 8 Chifley Square, SYDNEY NSW 2000 Australia GPO Box 82, Sydney NSW 2001 telephone + 612 9375 4444 + facsimile + 612 9231 6104 www.qbe.com 25 February 2019 The Manager Markets Announcements Office ASX Limited Level 4 Exchange Centre 20 Bridge S

  2. Slide 2: All figures in US$ unless otherwise stated

    For personal use only All figures in US$ unless otherwise stated

  3. Slide 3: For personal use only

    For personal use only

  4. Slide 4: 2018 delivered against Brilliant Basics priorities

    For personal use only Simplified and Targeted Cell Brilliant Basics Pricing Delivered 2018 in Strong balance more focused de-risking reviews accelerating momentum line with targets sheet Portfolio Activities Strengthened Group-wide 2018 average rate Combined 2018 buyback simplified improving perform

  5. Slide 5: 2018 key results: GWP, rate, COR, RoE, dividend

    For personal use only GWP ($M) Premium rate increases Attritional claims ratio2 5.5% 54.3% 13,657 4.6% 13,328 51.3% 49.1% 2.7% 1.0% FY17 FY18 1H17 2H17 1H18 2H18 2H17 1H18 2H18 COR3 Cash RoE Dividend per share (A¢) 103.9% 8.0% 50.0 95.7% 28.0 Final 26.0 4.0 22.0 22.0 Interim FY17 FY18 FY17 FY18 FY17

  6. Slide 6: Premium rate increases and retention by division

    For personal use only Positive HoH trend Group-wide1… North America Europe 5.5% 4.1% 4.8% 4.4% 4.6% 3.1% 3.1% 2.7% 4.7% 4.9% 0.9% 0.7% (0.2)% 1.0% (1.1)% 1H17 FY17 1H18 FY18 1H17 FY17 1H18 FY18 1H17 2H17 1H18 2H18 79% 78% 79% 77% 82% 83% 84% 83% Australia & New Zealand1 Asia Pacific 7.3% 1.0% • 2018

  7. Slide 7: Attritional claims ratio by division

    For personal use only Australia & New Zealand2 Europe 66.0% 54.0% 65.2% 64.0% 52.0% 62.0% 61.1% 61.0% 60.1% 50.0% 60.0% 59.1% 48.9% 48.0% 47.1% 58.0% 56.0% 46.0% 56.2% 46.6% 54.0% 44.0% 1H16 2H16 1H17 2H17 1H18 2H18 1H16 2H16 1H17 2H17 1H18 2H18 North America3 Asia Pacific 58.0% 60.0% 56.5% 57.7% 56

  8. Slide 8: Cell reviews: poorly performing segments and hazard grade

    For personal use only Significant reduction in poorly performing segments Property hazard grade improving (30)% 3.2% 477 3.1% 334 GWP1 3.0% ($M) 2.9% 2.8% FY17 FY18 Dec’16 Jun’17 Dec’17 Jun’18 Dec’18 % of AP 64% 53% HG Index (Rolling 12mths) Improving rate momentum Remediation actions improving resu

  9. Slide 9: Gross written premium growth bridge

    For personal use only +3% (15)% +5% +6% 13,657 13,328 4% growth FY17 FX NSW CTP Europe Australia & New North America Asia Pacific FY18 ($M) (scheme reform) Zealand ($M) 1. Continuing operations and adjusted constant currency basis

  10. Slide 10: 2018 activities and 2019 priorities

    For personal use only 2018 Activities 2019 Priorities Over 500 cell reviews completed • Cell reviews - increased sophistication and granularity Attritional ratio improvement in all divisions • Continue focus on addressing underperforming cells Rate adequacy improvement in all divisions • Portfolio a

  11. Slide 11: For personal use only

    For personal use only

  12. Slide 12: Adjusted operating results and cash ROE

    For personal use only Adjusted operating results Cash ROE increasing5 FY171,2,3 FY183,4 8.0% GWP $M 13,328 13,657 NEP $M 11,768 11,830 Net claims ratio % 71.5 64.0 Net commission ratio % 16.5 16.4 (1.4)% FY17 FY18 Expense ratio % 15.3 15.2 COR % 103.3 95.6 Total return to shareholders A$1Bn COR (ex

  13. Slide 13: Clear improvement in earnings quality

    For personal use only Clear improvement in earnings quality 103.9% • Attritional ratio is ~3% lower 98.4% than FY17 2.9% 95.7% • Reduced contribution from LMI and Crop • Releases from prior year reserves contributed 0.8% FY17 Catastrophe Normalised Attritional Crop Other FY18 normalisation FY17 (ex

  14. Slide 14: Australia & New Zealand division results

    For personal use only Current Prior year GWP accident year + reserve = COR COR change $3,992M +2%1 from FY17 96.5% (4.5)% 95.1% (3.2)% 92.0% 91.9% COR (%)2 92% 90.7%91% 91.9% FY17 92.0% Attritional (%)3 FY172 FY182 FY17 FY18 FY172 FY182 57.7% FY17 60.6% • Improved attritional claims ratio • Ex LMI C

  15. Slide 15: Europe division results

    For personal use only Current Prior year GWP accident year + reserve = COR COR change $4,335M +6%1 from FY17 99.6% (4.4)% 97.3% (2.5)% 95.2% COR (%)2 92% 90.7%91% 94.8% 94.8% FY17 95.2%3 Attritional (%) FY172,3 FY182 FY17 FY18 FY172,3 FY182 46.8% FY17 49.6% • Accident year COR and attritional ratio

  16. Slide 16: North America division results

    For personal use only Current Prior year GWP accident year + reserve = COR COR change $4,711M +3% from FY17 4.2% 109.1% 104.9% 98.2% (0.3)% 97.9% COR (%)1 92% 97.9% 98.1%5 FY17 109.1%4 97.1%5 Attritional (%)2 FY171,4 FY181 FY173 FY183 FY171,4 FY181 50.4% FY17 53.2%4 • Attritional ratio ex-crop impro

  17. Slide 17: Asia Pacific division results

    For personal use only Current Prior year GWP accident year + reserve = COR COR change $633M (15)%1 from FY17 5.4% 115.5% 110.1% 104.2% 102.3% 1.9% COR (%)2 92% 90.7%91% 104.2%3 FY17 115.5% Attritional (%) FY172 FY182,3 FY17 FY18 FY17 2 FY18 2,3 51.0%3 FY17 56.0% • 2H18 combined operating ratio 99.5%

  18. Slide 18: Investment yield, running yield and duration

    For personal use only Net investment yield Fixed income running yield Duration 3.1% 2.1 2.2% 2.2% 1.6 1.7% FY17 FY18 FY17 FY18 FY17 FY18 • Growth asset returns of 6.2% (FY17 13.3%) • Portfolio positioning supportive of a higher return in 2019 • FI returns of 1.8% (FY17 2.0%) 1. Continuing operations

  19. Slide 19: Strong capital, lower gearing, shareholder returns

    For personal use only Strong Lower Shareholder Stable capital gearing returns liquidity 1.78x 38.0% A$1Bn ~$1Bn PCA multiple strengthened • Significant benefit from de-risking activities 1.78x • Progressing share buyback 1.64x • Announced further debt buyback Dec-17 Risk charges Capital generation O

  20. Slide 20: Reduced large risk and catastrophe exposure

    For personal use only • 2018 “exit” ~$900M Large risk $850M • Lower commercial property hazard profile allowance • Brilliant Basics includes targeted reduction in large exposures Catastrophe • Reduced exposure through $550M allowance - Asset sales - Targeted de-risking

  21. Slide 21: For personal use only

    For personal use only

  22. Slide 22: Deliver the 2019 plan

    For personal use only Deliver the 2019 Brilliant Talent and Customer Operating Managing Future plan Basics culture focus sustainably risk focus Targeted rate Underwriting, pricing Continue to add Global rollout of Focus on Stronger and more More digitally increases and claims talent EQUITY customer

  23. Slide 23: 2019 targets: COR and investment return

    For personal use only Deliver the 2019 plan 2019 targets Brilliant basics COMBINED Talent and culture OPERATING 94.5% – 96.5%1 RATIO Customer focus INVESTMENT Operating sustainably 3.00% – 3.50%1 RETURN Managing risk Future focus 1. Assumes risk-free rates as at 31 December 2018

  24. Slide 24: For personal use only

    For personal use only

  25. Slide 25: Disclaimer and forward-looking statements

    For personal use only The information in this presentation provides an overview of the may cause actual results to differ materially from those either results for the year ended 31 December 2018. expressed or implied in such statements. There can be no assurance that actual outcomes will not differ

  26. Slide 26: For personal use only

    For personal use only

  27. Slide 27: Investments and premium by currency

    For personal use only Total investments and cash ($M) FY17 FY18 US dollar 7,439 29% 7,185 31% Australian dollar 8,104 32% 6,678 29% Sterling 4,628 18% 4,144 18% Euro 2,705 11% 2,541 11% Canadian dollar 1,092 4% 1,055 5% New Zealand dollar 421 2% 418 2% Hong Kong dollar 536 2% 371 2% Singapore dollar

  28. Slide 28: North America results summary

    For personal use only FY171 FY18 • GWP up 3% with Specialty (A&H) and Crop experiencing strong growth. P&C premium was flat due to further repositioning of the Gross written premium $M 4,556 4,711 book Gross earned premium $M 4,622 4,612 • Average premium rate increase of 4.1%, up from only 0.7% in

  29. Slide 29: Europe results summary

    For personal use only FY171 FY18 • GWP up 6% on a constant currency basis, reflecting the pricing environment and targeted growth in profitable portfolios such as Gross written premium $M 4,049 4,355 Continental Europe and life and accident reinsurance Gross earned premium $M 4,010 4,302 • Average p

  30. Slide 30: Australia Pacific results summary

    For personal use only FY17 FY18 • GWP up 2% on a constant currency basis with premium rate increases partly offset by NSW CTP scheme reform, the non- Gross written premium $M 4,024 3,992 renewal of unprofitable travel credit card business and subdued Gross earned premium $M 4,135 3,985 LMI volumes d

  31. Slide 31: Asia Pacific results summary

    For personal use only FY17 FY181 • GWP down 15% on a constant currency basis, reflecting decisive action to sell and/or exit underperforming businesses including Gross written premium $M 740 633 Thailand, Hong Kong construction workers’ compensation and Gross earned premium $M 779 708 Indonesian mar

  32. Slide 32: Equator Re results summary

    For personal use only FY17 FY18 • GWP reduced 6% due to changes in divisional reinsurance including the non-renewal of a number of proportional contracts Gross written premium $M 1,580 1,486 • Net claims ratio improved very significantly due to: Gross earned premium $M 1,614 1,443 - Significantly re

  33. Slide 33: Summary balance sheet, reserving and borrowings

    For personal use only Summary balance sheet ($M) 31 Dec 2017 31 Dec 2018 Reserving Investments and cash 26,141 22,887 • Positive prior accident year claims development of $92M1 Trade and other receivables 4,906 5,185 (FY17 $17M) Intangibles 3,079 2,800 • $13M positive discount rate impact (FY17 $68M

  34. Slide 34: APRA PCA calculation

    For personal use only APRA PCA calculation ($M) 31 Dec 20171 31 Dec 20182 Ordinary share capital and reserves 8,901 8,400 Net surplus relating to insurance liabilities 776 818 Regulatory adjustments to Common Equity Tier 1 Capital (3,642) (3,312) Common Equity Tier 1 Capital 6,035 5,906 Additional T

  35. Slide 35: Reinsurance program

    For personal use only Risk XOL Cat XOL Cat Agg $500m xs $2.8bn Worldwide $300m xs $2.5bn Worldwide Main Cat XOL limit • $2.1bn xs $400m Cat Top or Drop or Non-Peak1 limit • Top $300m xs $2.5bn for Peak or $2.1bn • Drop $300m xs $100m xs $300m for Peak or 1 Pre-paid xs $400m Worldwide Reinstatement •

QBE Insurance Group — FY2018 Earnings Presentation on 6ix