Liveperson, Inc. · NASDAQ:LPSN
Liveperson — Q3 2023 Earnings Presentation
9 slides from Liveperson's earnings presentation, Nov 8, 2023
Slide 1: Third Quarter 2023 Earnings Call Supplemental Slides
Third Quarter 2023 Earnings Call Supplemental Slides John Collins, Interim CEO and Chief Financial Officer Chad Cooper, SVP of Investor Relations November 8, 2023 1
Slide 2: Disclaimer
Disclaimer This presentation as well as the associated earnings release and earnings call contain and will contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Act”), and Section 21E of the Securities Exchange Act of 1934, as amended. Y
Slide 3: Notable Wins of the Quarter
Notable Wins of the Quarter LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. Large California-based Leading conversational A leading credit union marketplace company Australian bank Key offerings: Key offerings: Key Offerings: Web Messaging, 3rd Party Web Messag
Slide 4: Third Quarter Business Highlights
Third Quarter Business Highlights LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. ● 3Q23 Revenue of $101.3M, at the top end of our guidance range of $97M to $101M ● Adjusted EBITDA¹ of $10.6M, above our guidance midpoint of $9.4M Financial ● B2B Core recurring
Slide 5: Third Quarter Financial & Operational Highlights
Third Quarter Financial & Operational Highlights LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. B2B Core Recurring Revenue Quarterly Revenue by Geography2 as % of Total Revenue1,2 $120.1M $113.0M $100.5M $101.3M 25% 26% 32% 29% 29% $97.5M 68% 72% 82% 89% 84% 7
Slide 6: Third Quarter Financial & Operational Highlights (cont'd)
Third Quarter Financial & Operational Highlights (cont’d) LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. $595K Revenue Retention Rate for Recurring Revenue1 Average Revenue $525K $545K $560K $575K per Customer (ARPC)1 3Q22 4Q22 1Q23 2Q23 3Q23 Below our target
Slide 7: Q4 and FY 2023 Guidance
Q4 and FY 2023 Guidance LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. Prior 4Q 2023 Guidance 2023 Full Year Guidance (3) 2023 Full Year Guidance (3)(4) Revenue $89.7M - $99.7M $389M - $399M $388M - $400M YoY revenue growth(1) (21)% - (12)% (19)% - (16)% (19)%
Slide 8: Appendix
Appendix LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. 8
Slide 9: Reconciliation of Adjusted EBITDA
Reconciliation of Adjusted EBITDA 3Q23 LivePerson, Inc. Proprietary Information. © 2023 LivePerson, Inc. All Rights Reserved. GAAP net loss $(53,312) Other litigation, consulting and other employee costs $8,514 Depreciation $7,764 Amortization of purchased intangibles and finance leases $5,480 Restr