Slide 1: A truly mutual strategy
1 — Ip \ ‘ |. | A truly mutual strategy @
Slide 2: Back to the beginning
Eight Back to battlegrounds the beginning Battlegrounds articulated as short- to medium-term priorities
Slide 3: Targets set at Managed Separation
Targets set at Managed Separation RoNAV Results from Average Operations CoE + 4% Nominal GDP +2% SAM Cost savings Dividend Solvency target cover ratio R1.0 billion 1.75x – 2.25x 155% - 175% (end 2019)
Slide 4: The big decision
The big decision 2018 2020 Old Mutual Navigating the Limited listed Covid-19 Crisis 8 Strategic Battlegrounds Old Mutual plc Pre-Managed Separation 2019 2021+ Refining investment case and focus for separate New 2030 vision Truly Mutual listing
Slide 5: We champion mutually positive futures for our customers and stakeholders
We champion mutually positive futures for our customers and stakeholders every day. We do this through the breadth of solutions that we offer to assist customers to navigate their life financial journeys.
Slide 6: Responsibly build the most valuable business in our industry
Responsibly build the MOST VALUABLE BUSINESS in our industry WHERE DO WE WANT TO BE? WHY DO WE EXIST? OUR SOLUTIONS Our vision is to be our Our purpose is to Advice customers’ 1st choice champion mutually Insurance to sustain, grow and positive futures every Investment protect their prosperity day L
Slide 7: Winning in the future will look different
Winning in the future will look different Yard stick of measurement has changed
Slide 8: Value Proposition
Customer value creation model Total Value Proposition Integrated Tangible Value Proposition Intangible Value Proposition Experiences Value Proposition Intangible Offline Brand Online Quality Customisation Services Relationships Design Technology Features Functionality Awareness Affordability Market
Slide 9: And this isn't just us…
And this isn’t just us… “…to be the earth’s most “At Unilever we are customer-centric company”, dedicated to meeting the supported by their everyday needs of Leadership Principles, consumers everywhere” of which the most important is “Customer Obsession”
Slide 10: Brand ranking in SA across all industries by Brand Finance in 2020
4 in SA across all industries by Brand Finance in 2020
Slide 11: Customer, advisers, financial plan
LIFE & SAVINGS CUSTOMER ADVISERS FINANCIAL PLAN Customer life Budgeting events MYOLDMUTUAL BANKING & Rewards ASSET LENDING MANAGEMENT Account Personalised aggregation recommendations Financial Digitalised education servicing DATA PLATFORM PROPERTY & CASUALTY
Slide 12: The Outcomes, The What
The What The Outcomes Value drivers Delivering shareholder value Revenue Operating Maximising after Growth Margin tax returns Long term sustainable return on net asset value Capital Competitive Execution Efficiencies Strengths & Delivery
Slide 13: Putting this into action: Simplify Rectify Amplify
Putting this into action Simplify Rectify Amplify
Slide 14: Rectify
Rectify Back to basics Focus in 2020 in re-establishing our relationships with our intermediaries and advisers – they are critical partners in our journey Rectify Simplify Amplify
Slide 15: Simplify
Simplify Rectify Simplify Amplify
Slide 16: Amplify
Amplify 1 million members Rectify Simplify Amplify
Slide 17: Old Mutual rewards membership
Old Mutual rewards membership 1070 830 510 160 2018 2019 2020 YTD 2021
Slide 18: The results
The Beyond digital: A compelling service experience results Strengthening our business in Mass and Foundation Cluster Earning our place in Personal Finance and Wealth Management
Slide 19: The results
Life APE The sales Results From results Operations Gross R2.68 bn VNB written margin premiums R8.43 bn 2.1% Expenses 1% (YTD May 2021) Additional capital optimisation opportunities
Slide 20: Medium term outlook statement
• Big Title with summarized facts underneath Medium Management term outlook Revised incentives statement outlook to follow based on stretch unchanged at interims targets for now Rectify Simplify Amplify
Slide 21: Looking ahead: Simplify Rectify Amplify
Looking ahead Simplify Rectify Amplify Rectify Simplify Amplify
Slide 22: Purpose at the core
NEEDS OF DELIVERING PURPOSE CUSTOMERS SHAREHOLDER AT THE CORE FRONT-AND- VALUE CENTRE