Johnson Service Group Plc · LSE:JSG
Johnson Service — Investor Presentation (June 2025)
43 slides from Johnson Service's investor presentation, Jun 11, 2025
Slide 1: A Compelling Growth Investment Proposition
JOHNSON SERVICE Pid ‘s GROUP PLC ‘e@::8 JOHNSON Service Group PLC A Compelling Growth Investment Proposition Johnsons Hotel, Restaurant & Catering - Crawley 11 June 2025
Slide 2: Contents
ae 3 Ye3 JOHNSON Service Group PLC CONTENTS 1) 2) 3) 4) 5) 6) 7) 8) Recent RNS Announcement An Overview of JSG Our Buy & Build Strategy Our Investment Proposition Sustainability A Focus on HORECA Closing Remarks Q&A
Slide 3: Recent RNS Announcement
JOHNSON Service Group PLC eo‘ > el @ RECENT RNS ANNOUNCEMENT
Slide 4: Recent RNS Announcement
Investor Presentation - June 2025 Recent RNS Announcement JOHNSON Serv ce Grcup PLC On 4 June 2025, JSG announced the following: Intention to Move to the Main Market Following consultation with our largest shareholders, the Board intends to apply for the Group's shares to be admitted to the Equity S
Slide 5: An Overview of JSG
) AN OVERVIEW OF JSG
Slide 6: The Textile Services Market
Investor Presentation - June 2025 An Overview of JSG The Textile Services Market The Group's market presence can be summarised as follows: HORECA Yes Yes Workwear Yes No Healthcare No Yes Washroom No No HORECA represents the biggest sector: = Great Britain addressable market - £1.4 billion = Ireland
Slide 7: Our Services & Brands
Investor Presentation - June 2025 An Overview of JSG ‘eo: Our Services & Brands JOH NSON HORECA FY24 Revenue: FY24 EBITDA: FY24 EBIT: £371.2m £110.5m £49.4m JOHNSONS JOHNSONS JOHNSONS JOHNSONS Hotel Linen Hotel, Restaurant & Catering Linen Luxury Linen Ireland Workwear FY24 Revenue: FY24 EBITDA: FY2
Slide 8: Our Buy & Build Strategy
sy "40. a “One JOHNSON Service Group PLC OUR BUY & BUILD STRATEGY
Slide 9: Clear Priorities for use of Capital
Clear Priorities for use of Capital ▪ ▪ ▪
Slide 10: Disposals and Acquisitions
2012 Revenue 2024 Revenue 2012 Revenue 2024 Revenue 21% 22% 28% 53% 26% 78% 72% 100% Textile Services HORECA Drycleaning Workwear Facilities Management Disposals Acquisitions
Slide 11: A Platform for Sustainable Growth (1)
Investor Presentation - June 2025 A Platform for Sustainable Growth (1) ‘ The Group has continued to deliver strong and sustainable growth in the aftermath of COVID-19 JOHNSON Serv ce Grcup PLC Revenue (£m) , Adjusted Operating Profit (£m) Adjusted Diluted EPS (p)' A6! Sia 623 | 104 3857 5 50. : m2
Slide 12: A Platform for Sustainable Growth (2)
Investor Presentation - June 2025 A Platform for Sustainable Growth (2) ) JOHNSON The Group has continued to deliver strong and sustainable growth in the aftermath of COVID-19 Serv ce Grcup PLC ROCE (%)' , Leverage (x:1)23 _ Capital Investment (£m) 15.5% o7 74 446 : | : 314 / 046 ! a4 244 22.4 2021
Slide 13: 2024 Cost Analysis
2024 Cost Analysis 12.1% 16.9% 44.6% 11.7% 5.9% 8.8% Employment Costs Energy Depreciation (PPE & ROU) Depreciation (Textile Rental Items) Other Costs Adjusted Operating Profit
Slide 14: Our Investment Proposition
JOHNSON Service Group PLC OUR INVESTMENT PROPOSITION 14
Slide 15: An Essential Service Provider
Investor Presentation - June 2025 An Essential Service Provider An Essepticly Service Provider The services we provide to our customers are essential to their business Working in partnership with our customers and suppliers to reduce environmental impact lity Service ide our suvstlile Limited altern
Slide 16: A Consistent and Proven Strategy
Investor Presentation - June 2025 w A Consistent and Proven Strategy JOHNSON Serv ce Grcup PLC Key Components of Our Medium-Term Outlook Supported By Exceptional service organic Value-added proposition and market leading service supports Danes Sealey Revenue above market growth and reliability Growt
Slide 17: Sustainability
JOHNSON Service Group PLC 5 SUSTAINABILITY 17
Slide 18: Sustainability
Investor Presentation - June 2025 bY Sustainability JOHNSON Service Group PLC * We continue to demonstrate our commitment to sustainability across ever of our business and have cellent progress against our strategy * Carbon: 5% reduction in Tonnes pro intensity rate ; 8% reduction in M / Tonnes proc
Slide 19: Slide 19
Slide 20: Johnsons Hotel Linen
Johnsons Hotel Linen Helen Wood, Managing Director e.-< cc ~
Slide 21: Johnsons Hotel Linen
Slide 22: N Radinsen | ceowne euazn , Hilton eam
N Radinsen | ceowne euazn , Hilton eam ACCOR *VE ROY HOTELS & RESORTS ® fi Arora WA fees DOUBLETREE HOTELS —— Holiday Inn y ) WV @ ae % PETS Gots Best i Seelode VILLAGE WaRNeR DE VERE Western. HOTELS
Slide 23: Objectives and Integration
Established 2014 Easy to do business Experienced Senior Objectives Integration One Team Branding with Management Team Literature Consistently Investment in HR, consistent L&D, National SOP Accounts and Empowered, Reporting motivated people Customer Service People & Culture working safely Increased o
Slide 24: Investment and innovation to drive efficiencies
Investment and innovation to drive efficiencies, develop products, build the best infrastructure and nurture relationships
Slide 25: Easy to use, training, up to date, dedicated
✓ EASY TO USE ✓ TRAINING FOR YOU & YOUR TEAM ✓ KEEP UP TO DATE ✓ DEDICATED
Slide 26: Hotel Linen
Hotel Linen
Slide 27: We aim to be the industry leader
We aim to be the industry leader, delivering consistent service and excellent product quality. This is why we employ The Leadership Factor to survey our customers every year. We use feedback to decide what improvements and innovations we can make to achieve world class customer service.
Slide 28: Johnsons Hotel, Restaurant & Catering Linen
Johnsons Hotel, Restaurant & Catering Linen Donald Smith, Managing Director e.-< cc ~
Slide 29: Johnsons Hotel, Restaurant & Catering Linen
Johnsons Hotel, Restaurant & Catering Linen 11 Laundries 1,500 Employees
Slide 30: (om Jn
— (om Jn eens [CAPRICE YW, ) core oer] ove KY Se & Lc WI ° a = a EDEN tad “® HOTEL & ¢ COMPASS \COLLECTION, ‘ GROUP ) 6S fe ’) HEARTWOOD —~<—), Inns WEMBLEY
Slide 31: Johnsons Hotel, Restaurant & Catering Linen
Johnsons Hotel, Restaurant & Catering Linen sou Hose) Restawan = Successful integration of multiple acquired businesses - Now delivering over 240 million items of linen a year to over 13,000 customer locations - Active Sales and Marketing team = Aim of “world class” customer service, response and qu
Slide 32: Johnsons Hotel, Restaurant & Catering Linen
Johnsons Hotel, Restaurant & Catering Linen JOHN H ONS Wan. & Catering Lnen " Differentiated strategy from volume linen operators - Focused on smaller, higher value accounts - Better invested than local operators - Chefs wear service to major group customers alongside Johnsons Hotel Linen = Strong m
Slide 33: Overall customer satisfaction
Overall The league table contains approximately 1480 entries from other companies. Johnsons HORECA 2024: jJohnsons 88.0% HORECA CSI 12023: 87.5% Johnsons HORECA CSI 2022: 86.5% Highest score = 94.7% Top quartile = 85.4% Mid point = 81.5% 2 quartile = 76.3% Bottom score = 50.0% B2B The league table c
Slide 34: Engagement
Engagement 91% +2% since 2023 mpowerment 93% 0% since 2023 92% Response Rate +2% since 2023 81% +7% since 2023 What people said {#1 | feel that | play a part in the success of the company in my role 97% +2¥%since 2023 +4455 on ETS BM. Location range 80% to 100% Driver of empowerment CLARITY ON IMPAC
Slide 35: Crawley
JOHNSONS Johnsons Hotel, Restaurant & Catering Linen Crawley 35
Slide 36: Crawley laundry
Se ag! Johnsons Hotel, Restaurant & Catering Linen JOHNSONS Hore) Reslawan: & Catering nen * “The most sustainable laundry of scale in the UK” * Designed to handle 600,000 pieces in 80 hours, 3000kgs per hour. * Plastic Free - All products paper banded. * Transfer and service customers more locally
Slide 37: Water Savings
Johnsons Hotel, Restaurant & Catering Linen * Water Savings - Re-use 80% or more of process water, and associated heat energy @. e @- :
Slide 38: Energy Savings
Johnsons Hotel, Restaurant & Catering Linen Toupe Hore) Reslawan. &¢ Energy Savings - Achieve 0.74 kwh per kg - Equates to 600 tonnes Co2 per year Renewable energy for electricity ONS 38
Slide 39: New technology and innovation
Johnsons Hotel, Restaurant & Catering Linen * New technology and innovation * Robotic towel folders * Vectura packing system JOH 39
Slide 40: Closing Remarks
Ne ° JOHNSON Service Group PLC CLOSING REMARKS 40
Slide 41: Encouraging trading momentum and proactive management of costs
Encouraging trading momentum and proactive management of costs Adjusted operating margin will continue to improve Integration of recent acquisitions underway Expansion strategy being delivered through investment in existing sites together with identifying targeted acquisition opportunities Strong Ba
Slide 42: End
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Slide 43: JOHNSON
JOHNSON Service Group PLC www.jsg.com
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