Mahindra Holidays & Resorts India Limited · NSE:MHRIL
Mahindra Holidays & Resorts India — Q1 FY22 Earnings Presentation
80 slides from Mahindra Holidays & Resorts India's earnings presentation, Jul 29, 2021
Slide 1: Cover letter to stock exchanges: Q1 FY22 results presentation
ClubMahindra July 29, 2021 MHRIUSE/21-22/45 Listing Compliance Department of Corporate Services National Stock Exchange of India Limited BSE Limited Exchange Plaza, Plot No. C/1, G Block Floor 25, PJ Towers, Bandra-Kurla Complex Dalai Street Sandra E, Mumbai — 400 051 Mumbai — 400 001 Scrip Code: MH
Slide 2: Mahindra Holidays & Resorts India Ltd. Q1 FY22 Investor Presentation
C t INDIA'S 4.4 ke FAVOURITE rl to MOST POPULAR Al ..sh RES OPT V CHAIN 4.11.` RESORT CHAIN .f INDIA'S BEST COMPANIES TO WORK FOR - 4.1. TOP 50,2021 4.4e wl V 1404,11DAY Ip AWARD 417 l!PAPS RAVI I AMU) 7.:11,i CRE AT Pt ACE 10wOrm• i n[Lire ClubMahindra Mahindra Holidays & Resorts India Ltd. India's
Slide 3: Outline
Outline Ae 4CLubMahindm Performance Highlights 03 Environment Scan & Hospitality Industry 07 Q1 FY22 Quarterly Performance 13 Long-Term Value Creation 23 Subsidiary Performance (Holiday Club Resorts) 28 Consolidated Financial Performance 40 • MHRIL India Business Model 44 MHRIL Historical Standalone
Slide 4: Resilience of our Business Model demonstrated again in Q1 FY22
The Resilience of our Business Model is demonstrated once fir ` again in Q1 FY22 amidst the second wave of Covid-19 4CLubMahindm MI L Member Base Occupancy & Room Inventory Profits • • 1,062 51% EBITDA Rs. 73 Crs Member additions Operational occupancy Growth: 12% YoY Er 15% QoQ 255,000+ 4,198 PBT Rs
Slide 5: MHRIL - At a Glance
MHRIL - At a Glance Ac 4 CLubMahindm A Strong Our Key Long-Term Industry Outlook Performance Differentiators Value Creation Track Record Well Poised to Drive Domestic • Unique and resilient business • Multiple annuity revenue Key Strategic Initiatives to Leisure Travel Demand model streams Drive Con
Slide 6: Unique and sustainable Vacation Ownership business
Built over 25 years, we have created a unique and sustainable Vacation Ownership business in the Indian Leisure space A aubMahindra ...with unique competitive MHRIL has developed a strong vacation ownership business... advantages • • • • Strong economic moat viz a viz hospitality industry peers Firs
Slide 7: Differentiation through High Occupancies and Zero Debt
We Differentiate ourselves from Other Hospitality Players through High Occupancies and Zero Debt Ae 4 Cr..1bMahincha Create a variety of vacation options and experiences Growing Inventory through a choice of destinations, unique properties Healthy Cash & accommodation types Flows Accelerate Member U
Slide 8: Environment Scan & Hospitality Sector
Ae 4 CLubMahindm Environment Scan & Hospitality 11111111illig Sector ' - - - - - . - : •• • -•- . ASHTAMUDI - - - KERALA - *F.
Slide 9: India is emerging out of the second Covid-19 wave
India is emerging out of the second Covid-19 wave d ie CI .1 hiMailillEha • We are on the verge of a flattened • India leads the total vaccination count second Covid-19 wave with daily globally with 440 mn vaccine doses cases down by 90% from the peak of administered till date nearly 4 lakh cases pe
Slide 10: Consumer choices centered on health, wellness and new vacation ideas
Consumer choices are now centered towards health and ,V` wellness, and new-found vacation ideas e 4 CLubMahindm Domestic Motorable Locations: Risks Focus on Health Er Wellness: Health, of public transport and unpredictable travel restrictions have caused rise in domestic tourism hygiene and safety h
Slide 11: Global Vacation Ownership Landscape
Global Vacation Ownership Landscape Ae 4 CLubMahindm • U.S. timeshare industry sales volume witnessed a Globally there are 5,000 timeshare resorts CAGR of -5% from $ 9.2 bn in 2016 to $ 10.5 bn in 2019 in 121 countries • However due to impact of COVID, total sales volume decreased by -53% from $10.5
Slide 12: Large and Attractive Market for Vacation Ownership in India
A Large Er Attractive Market for Vacation Ownership in India fir` CLubMahindm 01 • -3 Crs High-income Households with an annual income > Rs. 275 lakhs expected by CY30 There is a huge potential target market for VO as household • • Rs. 55 Lakh Crs Annual Consumption from high-income households by CY
Slide 13: Sharp recovery in business after first Covid-19 wave
We witnessed a sharp recovery in our business post the waning of the first Covid-19 wave 4 CLubMahindm . • • Nationwide Easing Lockdown Unlock of pent-up Vaccination Second wave of Lockdown Restrictions demand for travel Rollout Covid-19 hits 85% 75% 4,789 51% 30% 3,291 1,062 Occupancy* Member Addit
Slide 14: Q1 FY22 Performance
Ae 4 CLubMahindm Q1FY22 Performance KANATAL
Slide 15: Strong Business Performance in Q1 FY22
Strong Business Performance in Q1 FY22 AP 4 CLubMahindra • = =• •1 Operational Resilience: Execution Strength Financial Resilience: Predictable Annuity Revenues Occupancy* 51% L PBT growth 13% (YoY) Member Additions 1,062 units Deferred Revenue Pool Rs. 5,022 Crs r Operating Cash flow r Cash Positio
Slide 16: Quarterly Member Acquisitions
Quarterly Member Acquisitions AP 4 CLubMahindm Nos. 4,789 Growth in Member 3,291 acquisitions QoQ seen 2,681 last year. However, Q1 is impacted by second 1,270 wave of Covid-19. 1,062 01 FY21 02 FY21 03 FY21 04 FY21 01 FY22 Member acquisitions through the Referral b- Digital route at 63% in 01 FY22
Slide 17: Resort Performance
Resort Performance Ae 4 CLubMahindm 85% 75% Rebuilding Resort 51% Occupancy* 30% 0% 01FY21 02 FY21 03 FY21 04 FY21 01 FY22 53.1 44.6 Resort Income 15.1 (In Rs. Crs) 6.7 0 01FY21 02 FY21 03 FY21 04 FY21 01 FY22 • Local restrictions led to drop in occupancies from mid-April to early June • Our resort
Slide 18: Q1 FY22 Performance YoY
Q1 FY22 Performance YoY Ae 4 CLubMahindm Total Income EBITDA Margin PBT Margin Rs. Crs 33.7% 2171 33.2% 196 411E ir 18.5% 18.9% 202 196 ii p Q1 FY21 Q1 FY22 Q1 FY21 Q1 FY22 01FY21 Q1 FY22 VO Resorts
Slide 19: Q1 FY22 Profits
Q1 FY22 Profits Ae 4CLubMahindm EBITDA PBT Rs. Crs Rs. Crs 73 65 41 t 36 Q1FY21 Q1 FY22 Q1 FY21 Q1 FY22
Slide 20: Income Break Up - Q1 FY22
Income Break Up - Q1 FY22 Ac 4 CLubMahindm Quarter (Rs. Lakhs) Total Income Q1 FY22 Q1 FY21 YoY Gr Income from Vacation Ownership 9,035 8,274 9.2% ASF 7,507 7,498 0.1% Interest & Others 1,626 1,927 -15.6% Non-Operating Income 1,588 1,315 20.8% Income From Lease Rent waivers 423 631 -33.0% Total Inco
Slide 21: Profit & Loss Statement - Q1 FY22
Profit Er Loss Statement - Q1 FY22 Quarter (Rs. Lakhs) AP 4CLubMahindm Particulars Q1 FY22 Q1 FY21 YoY Gr Revenue from Operations 19,674 17,701 11.1% Non-Operating Income 1,588 1,315 20.8% Income From Lease Rent waivers 423 631 -33.0% Total Income 21,685 19,647 10.4% Employee Benefit Expenses 6,271
Slide 22: Strong Balance Sheet and Liquidity Position
Supported by a Strong Balance Sheet and Liquidity Position Ac 4 CLubMahindm Rs. 5,022 Cr Rs. 950 Cr Rs. 2,158 Cr Zero debt Deferred Revenue In addition, Includes Land pool will flow Receivables of Rs. worth Rs. 1,145 Cr into the P&L over 1,170 Cr provide and the membership the company excludes Long-
Slide 23: Snapshot of Balance Sheet
Snapshot of Balance Sheet Description th Rs. Lakhs st As on 30 June 2021 As on 31 March 2021 4 CLubMahindm ASSETS Property, Plant and Equipment 2,15,792 2,14,285 Right of Use Asset (IND AS 116) 23,164 15,412 Trade receivables 1,16,985 1,20,479 Cash and cash equivalents (regrouped) 95,018 93,967 Defe
Slide 24: Long-Term Value Creation
4 CLubMahindm Long-Term Value Creation
Slide 25: Strategy to Drive Consistent Growth
Strategy to Drive Consistent Growth AP 4 CLubMahindm Accelerate Inventory Addition Improve Operational Efficiencies Grow Cumulative Member Base Deliver Superlative Customer Experience I Strengthen Brand o p Continue Digital 11 Enablers Pull Transformation Enablers II 24
Slide 26: Robust Inventory Addition
Robust Inventory Addition A tp Total Room Inventory 4 ClubMahindra in Nos 5,500+ 4,197 3,595 3,732 3,472 3,152 2,816 2,879 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 Estimated L Room inventory additions are planned to achieve 5,500+ room units in the next 4 years 25
Slide 27: Creating Superlative & Innovative Customer Experience
Creating Superlative b. Innovative Customer Experience Ac 4 aubMahindra Pottery Making Kebab and Biryani Festival Kids Magic Show Yoga Session Rajasthani Theme Climbing Army 26
Slide 28: Accelerate Member Additions
Accelerate Member Additions 4 CLubMahindm Scale up Member acquisition through Referrals, Digital and Alliances Use a multi-product portfolio to acquire members based on life- stage segmentation (Go Zest, CMH-25 and Bliss) P Scale up resort onsite sales teams to acquire new members and upgrade existi
Slide 29: Subsidiary Performance (Holiday Club Resorts)
\ . Sreate Dre aa)
Slide 30: Holiday Club Resorts - The Largest European Timeshare Company
Holiday Club Resorts - The Largest European Timeshare Company AP 4 CLubMahindm Largest Vacation Ownership company in Europe • 33 Timeshare Destinations - 25 in Finland, 2 in Sweden, 6 in Spain (5 in Gran Canary, 1 in Costa del Sol) • 60,000+ Timeshare owners Leading Resort Operator in Scandinavia •
Slide 31: Varied consumer experiences
NCR offers varied consumer experiences Ae 4 CLubMahindm MEETINGS ACTIVITIES TREATMENTS FOOD & BEVERAGES ENTERTAINMENT CITY ACTIVITY / NATURE Spa / Timeshare
Slide 32: Varied Revenue Streams
Varied Revenue Streams Ac 4 CLubMahindm ❖ HCR has two major businesses: • Sale of Timeshare o Timeshare sales are either traditional timeshare weeks or fractional villa sales • Spa Hotels with waterparks o A typical Spa Hotel in Finland comprises waterparks with numerous activities for families o Sp
Slide 33: Revenue Mix
Revenue Mix Ac 4 CLubMahindm Revenue Contribution - Finland 82%, Sweden 11% and Spain 7% Sweden Total 11% I TS Er Villas Finland 34% Finland Revenue consists of: Property Management o Sales of Timeshare - weekly intervals and 3% Villas fractionals: 34% Renting Finland o Spa Resort operations - hotel
Slide 34: Holiday Club Katinkulta
V A I " Holiday Club Katinkulta 4 111 . 1 1 11. OubMahindra • One of the largest and most versatile resort in the Nordic Countries • Connected to major ski and sport resort Vuokatti surrounded by vast forests and beautiful lakes and hills • 116 hotel rooms, 558 apartments, 90,000+ visitors annually
Slide 35: Holiday Club Saimaa
Holiday Club Saimaa A ec1ubma 4 • Historical milieu, located in beautiful natural landscape of Eastern Finland, spread over 300 hectares of land by the vast lake Saimaa • 229 hotel rooms, 281 apartments, 60,000+ visitors annually • Waterpark with a variety of indoor and outdoor pools and sauna world
Slide 36: Holiday Club Vierumaki - latest Spa Hotel
Holiday Club Vierurnaki - latest Spa Hotel launched in mid- AV( July 2021 4 CLubMahindm • Holiday Club Vierumaki is 125 kms, -1 hour drive from Helsinki Airport and is a leading destination for active sports holidays in Southern Finland surrounded by beautiful woods and lakes • It is the 8th additio
Slide 37: Holiday Club Q1 FY22 Performance
HolidayriClub Q1 FY22 Performance
Slide 38: HCRO Revenue Grew by 65% YoY
HCRO Revenue Grew by 65% YoY Ae 4 CLubMahindra Quarter (Euro Mn) ▪ Timeshare and Spa hotels revenues increased in Particulars Q1 FY22 vs Q1 FY21 primarily due to: Q1 FY22 Q1 FY21 o Vaccination drive has boosted confidence of Timeshare 5.24 3.13 domestic tourists to start holidaying with Spa Hotels 7
Slide 39: HCR Reduced its Operational Losses YoY
iht, HCR Reduced its Operational Losses YoY despite Covid-19 uir CLubMahindra Quarter (Euro Mn) Particulars Q1 FY22 Q1 FY21 Revenue: Turnover 21.00 12.74 • HCRO has earned a revenue of 21.0 M€ Operating Profit / (Loss) (3.46) (5.12) in Q1 FY22 as compared to 12.7 M€ in Q1 FY21, up by 65% YoY Less: D
Slide 40: HCR Outlook
HCR Outlook Ae 4 CLubMahindm • Vaccination rollout is improving the sentiment for tourism in Europe • Domestic leisure travel is strong in Finland and Sweden and is expected to remain so throughout the year • Summer holiday season in Finland is at its peak with high occupancies in Spa Hotels and ren
Slide 41: Consolidated Financial Performance
e l° ClubMahindra Consolidated Financial Performance
Slide 42: Consolidated Revenue from Operations - Growth of 29% YoY
Consolidated Revenue from Operations - Ae Growth of 29% YoY 4CLubMahindm Quarter (Rs. Lakhs) Particulars Q1 FY22 Q1 FY21 - MHRIL 21,788 19,500 - HCRO 20,041 13,008 Total Segment Revenue 41,829 32,508 - Others - 13 Revenue from Operations 41,829 32,521
Slide 43: Performance Improved Significantly YoY despite Covid-19
Performance Improved Significantly YoY despite Covid-19 Ae 4 CLubMahindm Quarter (Rs. Lakhs) Particulars Q1 FY22 Q1 FY21 - MHRIL 4,234 3,550 - HCRO (4,317) (5,220) PBT before Ind AS 116 & Consolidation adjustments (83) (1,670) - Ind AS 116 Impact (395) (204) Segment Results (478) (1,874) - Forex Gai
Slide 44: Consolidated Profit & Loss Statement
Consolidated Profit Et Loss Statement AP 4CLubMahindm Quarter (Rs. Lakhs) Particulars Q1 FY22 Q1 FY21 Income from Operations 37,088 29,403 Non-Operating Revenue 4,741 3,118 Total Income 41,829 32,521 Cost of vacation ownership weeks 3,488 3,085 Employee benefits expense 12,880 11,134 Other expenses
Slide 45: MHRIL India Business Model
ASSONORA MHRIL India Business Model
Slide 46: Capabilities Built Over 25 Years
Our Capabilities Built Over 25 years of Our Journey Ae Creation of marquee resorts in new and unexplored destinations 4 CLubMahindm Choice of 67 Domestic Resorts, 10 resorts in South-East Asia, 9 Associate Resorts in USA, 33 Holiday Club Destinations Ey 9 Spa Resorts in Europe Manage fully serviced
Slide 47: Fully Integrated Value Chain
Fully Integrated Value Chain Ac Lead Generation 4 CLubMahindm Diversity of Destinations Leads via Referrals, Digital, and Alliances Selection of unexplored and popular destinations Member Lifecycle Management Resort Design & Creation • Member delight at every touchpoint 'Making Every • Holiday plann
Slide 48: Unique and Resilient Business Model
Unique and Resilient Business Model AP 4 CLubMahindm r Income From • • I I I • • Admission Fee Resort - FIT Resort - Members Annual Subscription Fee al Interest MI Financing i Recurring Revenue Streams : ASF* , Resort Income Value Creation 1 Upfront Admission fees Built- In Multiple Annuity Streams
Slide 49: Business Model well-positioned to emerge stronger
Our Business Model is well-positioned to emerge Ae stronger 4 CLubMahindm Large and Loyal Member Spacious Properties and Base Rooms • 255,000+ members holidaying with families & • Hotels spread over a sizeable area and large friends rooms → Conducive to social distancing ic Year-round High Dedicated
Slide 50: Member Base - Key Highlights for FY21
Member Base - Key Highlights for FY21 Ae 4 fit'. 1 b MailillEha Customer Acquisition Member Booking Member Holidaying Preferences Behaviour Customer acquisitions 55% through referral and Members holiday in a digital route 40% group of 4 or more 3.1 Room nights per stay New member sales to 34% Millen
Slide 51: Diverse products targeting multiple customer segments
Diverse set of products targeting multiple customer segments 11111 41 'V CLubMahindni Target Consumer Consumer Preferences Couples with Young Children ▪ Cautious explorers Er comfort CMH 25 – 25 years, 7 nights per year Affluent, NCCS A, travelers 30-40 years of age ▪ Plan vacations in advance ▪ Fin
Slide 52: Our Expanding Destination Network
Our Expanding Destination Network 4 CLubMahindm Holiday Exchange 33 Timeshare Program - Club 4,300 Resorts in 67 Resorts in India + 10 in South-East Destinations and Mahindra ‘Horizon’ 110 countries Asia and 9 Associate Resorts in USA 9 Spa Resorts in 210+ Partner Europe Hotels worldwide 51
Slide 53: Resilience of model and well placed to capitalize on revival
The resilience of our model was demonstrated during the pandemic A. and we are well placed to capitalize on the revival in the sector dr V OubMattindm ( We are completely focused on leisure travel and family experiences and are best positioned to benefit from the pent-up demand for leisure travel 01
Slide 54: MHRIL Historical Standalone Financial Performance
10 1 autMahindra MHRIL Historical Standalone Financial Performance =
Slide 55: Large base of committed members continues to grow
Large base of committed members continues to grow Ac 4 CLubMahindm Fully paid members crossed 200,000+ in FY21 (CAGR of 8% over the FY16-21 period) CAGR Total Member Base 1,99,617 2,18,138 2,35,792 2,43,574* 2,58,336 2,54,431# 5.0% 1,91,615 2,08,967 Fi 1,77,277 1,62,875 1,45,960 1,41,947 Fully Paid
Slide 56: Investment in Room Inventory with High Occupancy and growing Cash
Investment in Room Inventory continues with High Ae Occupancy Levels and a growing Cash position 4 CLubMahindm Occupancy L 81% I 85% L 85% 1,200 4,000 1,000 3,472 800 3,500 U 600 3,000 2,879 "5 ccs) U 332 331 400 266 301 267 265 2,500 -um 200 83 116 2,000 FY16 FY17 FY18 FY19 FY20 FY21 '3 Occupancy (
Slide 57: Strong and Consistent Performance Track Record
A Strong and Consistent Performance Track Record AP 4 CiubMattindni Total Revenue CAGR of 10% (FY15-19) PBT CAGR of 23% (FY15-19) In Crs In Crs I I 1,170 I 241 1,090 1,094 I 1,037 964 I 963 201 207 909* 808 168 169 I I I I I P 105 100 124 I I I I FY15 FY16 FY17 FY18 FY19 I FY19 FY20 FY21 FY15 FY16 F
Slide 58: Multiple Annuity Revenue Streams
Multiple Annuity Revenue Streams AP 4 CLubMahindm VO Income* ASF Income* CAGR of -6% (FY15-19) CAGR of -11% (FY15-19) In Crs In Crs 583 I 291 293 539 545 557 i 261 444 240 210 217 347 345# 173 315 156 FY15 FY16 FY17 FY18 FY19 FY19 FY20 FY21 iI FY15 FY16 FY17 FY18 FY19 1 FY19 FY20 FY21 IndAS 18 IndAS
Slide 59: Multiple Annuity Revenue Streams
Multiple Annuity Revenue Streams AP 4 CLubMahindm Resort Income Interest & Others Resort Income CAGR of -14% (FY15-19) CAGR of -14% (FY15-19) In Crs In Crs 228* 122 220 111 209 109 190 173 89 93 80# 132 64 67 I 104* FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY15 FY16 FY17 FY18 FY191 FY19 FY20 FY21 IndAS 18
Slide 60: Revenue Mix
Revenue Mix Ae IND AS 18 IND AS 115 4 CLubMahindm 1°Z. 3% 3% 6% ,"°;. 9% 8% 9% 11% 9% Our cumulative 18% 19% 20% member base provides us with 28% 18% 32% multiple revenue 17% 19% streams such as VO Income, ASF Income, 23% 22% 12% Resort Income, and Interest Income 56% which contributes to 53% 91% of
Slide 61: Growing Profit Margins
Growing Profit Margins Ae 4 CLubMahindm EBITDA Margin PBT Margin 32% 21% 18% 19% 19% 25% 24% 25% 17% 23% 13% 12% 16% 10% FY15 FY16 FY17 FY18 FY19 FY19 FY20 FY21 FY15 FY16 FY17 FY18 FY19 FY19 FY20 FY21 IND AS 18 IND AS 115 IND AS 115 Er 116 IND AS 18 IND AS 115 IND AS 115 £x116 PAT Margin 14% 13% 12%
Slide 62: Annexures
11 1, 1" 1 ClubMahindra Annexures 61
Slide 63: Company Overview
MANALI HIMACHAL PRADESH AP 4 CLubMahindm Company Overview wirvite Mei By Martindra v• VW - .10 i• . l ib . • 0 li I/ sm t#0:`,* v0 VIVIZAaligiBIPIIIIPIMEOgreMPAMArralure ll iggirt2F4?Iirlitenin 407012 itinstli atIralt.7411EatitiPer ar iarati INAINORM ITTV -- •-•-_ -, -11P 11W" alnr-M eltitta k el- •
Slide 64: Wide variety of marquee properties across India and abroad
Wide variety of marquee properties across India and abroad Ae ▪ Hill Stations Naldehra, Kandaghat, Manali, ▪ Goa - Varca, Emerald Palms, Acacia-I ▪ Ahmedabad, Nadiad 4CLubMahindm Dharamshala, Mashobra Palms, Assonora ▪ Bengaluru ▪ Kanatal, Binsar, Mussoorie, ▪ Ganpatipule ▪ Kochi Naukuchiatal ▪ Diu
Slide 65: Marquee properties in India
Marquee properties in India 4 CLubMahindm Naldehra, Himachal Pradesh Munnar, Kerala
Slide 66: Marquee properties in India
Marquee properties in India AP 4CLubMahindm Manali, Himachal Pradesh Jaisalmer, Rajasthan 65
Slide 67: Marquee properties in South-East Asia
Marquee properties in South-East Asia AP 4CLubMahindm Singapore* Dubai Sri Lanka * Park Royal, Singapore is an associate property of Club Mahindra
Slide 68: New resorts added in FY21
Marquee properties in India- New resorts added in FY21 4 sr c CLubMahindm Assonora, Goa Arookutty, Kerala 67
Slide 69: New resorts added in FY21
Marquee properties in India- New resorts added in FY21 sr c CLubMahindm Jaipur, Rajasthan Netrang, Gujarat ail___ ___ .i OM ll 01.0066,; 68
Slide 70: Member Experiences - Only @Club Mahindra
Member Experiences Only @Club Mahindra Experiences 4 CLubMahindm C9 Dine by the Kosi River at Corbett Fun adventure activities in Virajpet Enjoy water rides at the in-house water park in Assonora Cruise Dining at Ashtamudi 0 Pottery Making in Kumbhalgarh 9 Meter-long Tea in Munnar 69
Slide 71: Food Festivals
Food Festivals J ig 1011 ClubMahindra Shaam-e-Awadh Theme Dinner Street Food Festival Biryani Er Kebab Festival l; ,t7.1.4:ti f / A7.17 -47f- Tlpiqr 110111• .1.151ahlsehm I FC.Z. :•11 Rajasthani Theme Fh -15 Mg h refirid reMeal
Slide 72: Only @ Club Mahindra Experiences
Only @Club Mahindra Experiences 4 CLubMahindm
Slide 73: Member Experiences - Holiday Club Resorts
Member Experiences - Holiday Club Resorts Oil CI .1htilahincha Enjoy the Midnight sun in summer Magical Blue Winters Soak in the natural landscapes Enjoy the Northern Lights at our resort in Saariselka, Finland and #MeetTheRealSanta
Slide 74: Member Testimonials
Member Testimonials .thiMahindra carthak Mehra Kshitiz @kshitiz2748 Sucheta Deokule ) Club Mahindra 29 March: at 19_03 Q1 Just had an awesome candle light dinner with my wife Finally heading out from @clubmahindra corbett and must admit that the hospitality was top notch, Thanks Thank you tearritclu
Slide 75: Member Testimonials continued
Member Testimonials continued.. Ae 4 CLubMahindm Asad Ghori @asadutters • Mar 20 This is the view from my hotel room. A recent trip to #uttrakhand @clubmahindra #mussoorie It was amazing the ride, roads and everything I experienced. I've decided to #travel more often now. di Guru Konda 4kTraveiTheWo
Slide 76: Best in class Covid Safe protocols at our Resorts
Best in class "Covid Safe" protocols implemented at our Resorts ar C OubMahindra • Partnered with Bureau Veritas, a global leader in testing, inspection and certification of ‘Covid Safe’ protocols SAFE • Created AV communication for our members on all safety & hygiene actions taken at our resorts •
Slide 77: #TravelwithConfidence Offerings
#TravelwithConfidence Offerings Ae 4 aubMahindra r Members can get tested for Covid-19 at Free seat selection, meals & flexible 46 home (RTPCR test) } cancellation of flights Covid Insurance and Travel Insurance 0 covers for members Car sanitization packages through Mahindra First Choice Wheels D St
Slide 78: Resorts awarded Best of Best by Trip Advisor
Club Mahindra Varca, Goa CM Emerald Palms, Goa CM Mashobra, HP CM Kanatal, Uttarakhand 4 of our Resorts were awarded as "Best of Best" - Part of the Top 25 resorts by Trip Advisor 39 Resorts and 4 restaurants received the Travellers Choice award 77 I I
Slide 79: Awards & Accolades
Awards Er Accolades Ae Great Recognized as India’s Best Workplace 4 ClubMEthindnt Place To in Hospitality and amongst the Top 50 Recognized as India’s Most Work_ Best Companies to Work for by the Popular Resort Chain - 2019 Certified Great Place to Work® Institute India APR 2021 klAIR 2022 IND M1 fo
Slide 80: Thank You
ASSONORA KUMBHALGARH RAJASTHAN Ae 4 CLubMahindm Thank You For further enquiries, please contact: Investor Relations Officer Mahindra Holidays Er Resorts India Ltd. Email: investors@mahindraholidays.com
Mahindra Holidays & Resorts India — Q1 FY22 Earnings Presentation on 6ix