Slide 1: Austrian Post Investor Presentation FY 2024
AUSTRIAN POST Investor Presentation FY 2024 Walter Oblin, CEO Barbara Potisk-Eibensteiner, CFO Vienna, 7 March 2025 INVESTOR PRESENTATION Investor Relations Vienna, 7 March 2025
Slide 2: The New Management Board
THE NEW MANAGEMENT BOARD Peter Walter Barbara Umundum Oblin Potisk-Eibensteiner INVESTOR PRESENTATION Investor Relations Vienna, 7 March 2025 2
Slide 3: A Challenging Economic Environment
A CHALLENGING ECONOMIC ENVIRONMENT Türkiye: Market impacted by Moderate economic growth General trends inflation and exchange rate 2023 2024 2025e FX rate TRY in EUR – year-on-year change (%) Online retail sector GDP Austria +0.6% continues to grow +12.6% Increase in e-commerce parcels -1.0% -0.9% f
Slide 4: Strong International Group
STRONG INTERNATIONAL GROUP We have presence with networks in countries with around 150 million citizens Locations with own logistics network Additional locations INVESTOR PRESENTATION Investor Relations Vienna, 7 March 2025 4
Slide 5: 2024 Growth Demonstrates Structural Change
2024 GROWTH DEMONSTRATES STRUCTURAL CHANGE Revenue EUR bn 3.1 Revenue growth has successfully Parcel & Logistics Mail overcome high-inflation and cost 2.7 increases Retail & Bank 2.5 54% Parcel & Logistics: Growth in all 51% 1.8 48% regions 13% Mail: Continues to be an important contributor to reven
Slide 6: Profitable Growth − Revenue Exceeds EUR 3 Billion
PROFITABLE GROWTH − REVENUE EXCEEDS EUR 3 BILLION Group Mail Parcel & Logistics Retail & Bank 2024 2024 2024 2024 EUR m EUR m EUR m EUR m Revenue +13.9% 3.123,1 Revenue +4.1% 1.239,8 Revenue +20.9% 1,712.5 Revenue +19.5% 201.5 EBITDA +8.0% 422,7 Austria +15.2% EBIT +9.0% 207,3 Türkiye +45.5% CEE/SEE
Slide 7: Mail Division
MAIL DIVISION Revenue development EUR m Letter Mail & Business Solutions 40% Direct Mail & Media Post 1,218.0 1,190.4 1,239.8 Direct Mail & 449.6 440.0 467.2 Media Post Letter Mail & 768.4 750.4 772.6 Business Solutions 2022 2023 2024 INVESTOR PRESENTATION Investor Relations Vienna, 7 March 2025 7
Slide 8: Letter Mail
LETTER MAIL Austrian and International Letter Mail volumes Revenue millions of shipments EUR m Ø -4,3% Ø -5.9% Ø 0.0% p.a. Ø -0.8% p.a. -6% +3.4% 939 744 744 691 714 690 541 508 2012 2019 2024 2012 2019 2024 International letter mail Austrian letter mail INVESTOR PRESENTATION Investor Relations Vien
Slide 9: European Postal Rates in Comparison
EUROPEAN POSTAL RATES IN COMPARISON Denmark 3.32 4.47 Latvia 3.43 Italy 1.46 3.40 Lithuania 3.34 Estonia 1.81 3.21 Greece 1.67 3.06 Romania 2.20 2.86 Poland 2.20 2.60 Slovakia 1.71 2.42 Belgium 1.54 2.40 Finland 2.30 Czech Republic 1.64 2.06 UK 0.98 1.89 Croatia 1.15 1.76 Norway 1.74 Postage rate ad
Slide 10: Direct Mail/Media Post in Austria
DIRECT MAIL/MEDIA POST IN AUSTRIA Direct Mail/Media Post volumes Revenue millions of shipments EUR m Ø -1.8% p.a. Ø -5.1% p.a. Ø -1.6% p.a. Ø -1.4% p.a. -4% +5.9% 543 5,108 478 4,417 445 420 3,554 3,407 2011 2019 2024 2011 2019 2024 unaddressed addressed INVESTOR PRESENTATION Investor Relations Vien
Slide 11: Parcel & Logistics Division
PARCEL & LOGISTICS DIVISION Revenue development EUR m Parcel International 54% Parcel Austria & Logistics Solutions 1,712.5 53.5 Logistics Solutions 1,416.5 213.6 1,214.6 56.9 Parcel CEE/SEE 198.1 63.7 516.7 Parcel Türkiye 172.0 355.1 251.7 806.4 928.7 Parcel Austria 727.2 2022 2023 2024 Locations w
Slide 12: Austria: Strong Volume Growth as the Market Leader
AUSTRIA: STRONG VOLUME GROWTH AS THE MARKET LEADER Parcel volumes Revenue Millions of parcels EUR m Ø +9.8% p.a. Ø +12.0% p.a. Ø +9,0% p.a. Ø +14.1% p.a. 224 929 200 806 127 479 80 310 50 203 2009 2015 2019 2024 2009 2015 2019 2024 – Parcel growth in Austria of 12% in 2024 (Q4: +10%) – Positive volu
Slide 13: 2024 Austrian Parcel Market
2024 AUSTRIAN PARCEL MARKET Market shares by volume 98m 299m 397m parcels parcels parcels Others 4% Others 11% Amazon 17% Others 6% GLS 24% GLS 4% Amazon DPD 10% 13% DPD 34% GLS 9% Total market Austrian Post Austria 56% Austrian Post 65% Austrian Post 16% 31% DPD B2B B2C + C2C Business customer parc
Slide 14: CEE/SEE: Volume Growth Strengthened by Asian Parcels
CEE/SEE: VOLUME GROWTH STRENGTHENED BY ASIAN PARCELS Parcel volumes Revenue Millions of parcels EUR m 78 214 198 70 172 165 52 54 2021 2022 2023 2024 2021 2022 2023 2024 – Positive volume and revenue development in Southeast and Eastern Europe – Growth strengthened by volumes from the Asian region I
Slide 15: Türkiye: Solid Operational Performance, Challenging Inflation and Currency Environment
TÜRKIYE: SOLID OPERATIONAL PERFORMANCE CHALLENGING INFLATION AND CURRENCY ENVIRONMENT – Parcel business in Türkiye and Azerbaijan with Parcels & documents Revenue stable parcel volumes Millions of items EUR m – 2024 revenue of TRY 18.9bn (+63.1%) 517 – Strong revenue growth significantly impacted by
Slide 16: Strong Growth of Out-of-Home Network
STRONG GROWTH OF OUT-OF-HOME NETWORK Out-of-home points Of which postal stations / parcel machines Number of locations Number of locations1 >22,0000 13,800 International >10,000 10,700 International 4,700 2,600 Austria Austria 2023 2024 2025/26e 2023 2024 2025/26e 1 Own and external locations INVEST
Slide 17: Retail & Bank Division
RETAIL & BANK DIVISION Revenue development EUR m Branch & Financial Services 6% 201.5 168.6 122.5 Income from 158.9 128.0 Financial Services 83.0 39.5 40.6 42.7 Branch Services 2022 2023 2024 INVESTOR PRESENTATION Investor Relations Vienna, 7 March 2025 17
Slide 18: bank99 on a Successful Growth Track
BANK99 ON A SUCCESSFUL GROWTH TRACK 2024 vs. 2023 bank99 balance sheet total Customers Credit volume Top issues in 2025 Number EUR bn as at 31.12.2024 EUR bn 4.1 4.1 300,000 2.0 – Growth 0.4 Equity, – Finalisation IT migration other of core banking systems Financial – Break-even assets, 1.5 other 20
Slide 19: Financial Indicators at a Glance
FINANCIAL INDICATORS AT A GLANCE 2023 2024 Revenue (EUR m) 2,740.8 3,123.1 Revenue up by 13.9% to EUR 3.1bn EBITDA margin (%) 14.3 13.5 EBITDA margin from 14.3% to 13.5% EBIT margin (%) 6.9 6.6 Good EBIT margin of 6.6% Earnings/share (EUR) 1.96 2.04 Earnings per share up by 4.1% to EUR 2.04 Cash flo
Slide 20: 2024 Revenue Growth Up by 14% – Positive Development in All Divisions
2024 REVENUE GROWTH UP BY 14% – POSITIVE DEVELOPMENT IN ALL DIVISIONS Revenue development EUR m +13.9% (+9.2% excl. Parcel Türkiye) Retail & Bank 3,123.1 – Interest rate environment/customer ramp-up positively impact revenue 201.5 – Income from Financial Services up to EUR 158.9m (+24.1%) 2,740.8 +1
Slide 21: 2024 Earnings Up by 9% to EUR 207 Million
2024 EARNINGS UP BY 9% TO EUR 207 MILLIONS EBIT development EUR m Mail +9.0% – Pricing effects and elections more than offset volume decline – Q4 -12.5% to EUR 43.9m | FY +4.4% to EUR 159.1m 207.3 190.2 +1.9 -5.5 Parcel & Logistics +6.8 +13.9 Q4 Q4 62.5 – Volume increase by 6% at Group level 59.5 –
Slide 22: Key Income Statement Indicators
KEY INCOME STATEMENT INDICATORS EUR m 2023 2024 % ∆ Q4 2023 Q4 2024 Positive revenue Revenue 2,740.8 3,123.1 13.9% 382.2 771.5 885.5 development in all divisions: Mail +4.1% Other operating income 100.3 104.1 3.7% 3.8 23.4 28.2 Parcel & Logistics +20.9% Raw materials, consumables and Retail & Bank +
Slide 23: Mail Division: Key Income Statement Indicators
MAIL DIVISION: KEY INCOME STATEMENT INDICATORS EUR m 2023 2024 % ∆ Q4 2023 Q4 2024 Positive effects related to Revenue 1,190.4 1,239.8 4.1% 49.4 323.8 328.8 product and price adjustments as well as the • Letter Mail & Business Solutions 750.4 772.6 3.0% 22.2 199.8 198.0 super election year 2024 • Di
Slide 24: Parcel & Logistics Division: Key Income Statement Indicators
PARCEL & LOGISTICS DIVISION: KEY INCOME STATEMENT INDICATORS EUR m 2023 2024 % ∆ Q4 2023 Q4 2024 Very positive revenue Revenue 1,416.5 1,712.5 20.9% 296.0 407.4 511.1 development in all parcel regions • Parcel Austria 806.4 928.7 15.2% 122.3 240.8 272.5 • Parcel Türkiye 355.1 516.7 45.5% 161.7 95.3
Slide 25: Positive Revenue Development in All Markets
POSITIVE REVENUE DEVELOPMENT IN ALL MARKETS BUSINESS IN TÜRKIYE IMPACTED BY INFLATION AND EXCHANGE RATE Revenue Parcel & Logistics Division (EUR m) Parcel Türkiye 2023 2024 Revenue FX rate 20.86 28.32 29.05 32.65 34.95 35.19 38.27 36.74 contribution +80.0% from Türkiye volatile over 171.5 the course
Slide 26: Retail & Bank Division: Key Income Statement Indicators
RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS EUR m 2023 2024 % ∆ Q4 2023 Q4 2024 Income from Financial Services continues to be Revenue 168.6 201.5 19.5% 32.9 50.0 55.5 driven by higher interest • Income from Financial Services 128.0 158.9 24.1% 30.9 38.5 43.6 rates and customer growth •
Slide 27: Solid Balance Sheet and Financing Structure
SOLID BALANCE SHEET AND FINANCING STRUCTURE EUR m 6,491.9 6,491.9 31.12.2024 Cash, money market/securities investments 110.9 118.9 Financial services / Financial assets, investment property 673.7 Other financial liabilities Loans of EUR 225m and lease bank99 liabilities of EUR 387m (IFRS 16) 587.1 L
Slide 28: 2024 Operating Free Cash of EUR 254 Million
2024 OPERATING FREE CASH OF EUR 254 MILLION EUR m Free cash flow above previous year (incl. positive tax effect from previous period) 359.3 +15.8 253.9 228.8 -121.2 -21.9 -3.2 Investments in decarbonisation of EUR 54.7m: e-mobility, e-charging infrastructure, photovoltaic systems Cash flow from oper
Slide 29: Continued Investment in Technology and Automation, Decarbonization and Growth
CONTINUED INVESTMENT IN TECHNOLOGY AND AUTOMATION, DECARBONIZATION AND GROWTH CAPEX CAPEX mix 2022–2024 EUR m Growth Capex (Growth - Infrastructure) 161 Stable Level 152 155 143 143 27% 43% Maintenance CAPEX (Technology and Automatization) Stronger focus on CEE/SEE 30% and Türkiye Decarbonisation 20
Slide 30: ESG Indicators
ESG INDICATORS 2023 2024 ∆ Environmental indicators1 Use of HVO in transport logistics & Logistics-related GHG emissions expansion of e-vehicles t CO2e 84,955.7 66,834.6 -21.3% (Scope 1–3, Post AG, Austria)2 Logistics-related GHG emissions Group target: -33% t CO2e 231,771.4 221,321.8 -4.5% from 202
Slide 31: Decarbonisation – Roadmap Austria
DECARBONISATION – ROADMAP AUSTRIA Logistics-related carbon emissions Österreichische Post AG thousand tonnes Parcel Volume +345% 95.8 -21% 93.0 91.1 85.0 Transport logistics1 28.0 43.9 43.2 66.8 41.3 Delivery of letters 30.1 25.2 and parcels1 <40.0 H H H H 33.1 31.8 H 32.9 31.0 Buildings 37.7 10.0 1
Slide 32: Dividend Policy
DIVIDEND POLICY Continuation of attractive and predictable dividend policy Dividends since IPO Dividend in EUR Payout ratio 2.08 2.08 2.00 2.05 Reliable dividend policy 1.90 1.95 1.95 1.90 1.83 1.80 1.75 1.78 Distribution of at least 75% 1.70 1.60 1.60 of the Group net profit 1.501 1.50 1.401 106% –
Slide 33: Successful Positioning on the Capital Market
SUCCESSFUL POSITIONING ON THE CAPITAL MARKET Profitable growth business model Reliability (“Promise & Deliver“) 3,123 207 Revenue excl. 2,741 190 trans-o-flex Guidance in EUR m 149 Revenu EBIT in trans-o-flex 1.834 EURm2 in EUR m1 13.5% EBITDA 11.1% margin 2009 2024 2009 2024 1 2014: Adjusted report
Slide 34: Structural Transformation Will Go On
STRUCTURAL TRANSFORMATION WILL GO ON EUR 4bn in revenue targeted for 2030 ~4 Revenue EUR bn 3.1 Parcel & Logistics Mail 2.7 Retail & Bank 2.5 54% 51% 1.8 48% 13% 76% 40% 48% 43% 11% 5% 6% 6% 20091 2022 2023 2024 2030e 1 Adjusted presentation – excl. trans-o-flex INVESTOR PRESENTATION Investor Relati
Slide 35: Outlook 2025
OUTLOOK 2025 – Continuing basic trend of decreasing letter mail and direct mail volumes but expanding e-commerce Market – Improved but still weak economic growth in many European countries environment – Subdued business and consumer investment climate – The objective for 2025 is to generate modest r
Slide 36: Contact
CONTACT Austrian Post Financial calendar 2025 Investor Relations 09 April 2025 Annual General Meeting Rochusplatz 1, 1030 Vienna 16/23 April 2025 Ex-day/Dividend payment day Website: post.at/investor 08 May 2025 Interim Report Q1 2025 E-mail: investor@post.at 08 August 2025 Half-Year Report 2025 Pho