Commonwealth Bank Of Australia · ASX:CBA
Commonwealth Bank Of Australia — Investor Presentation (July 2020)
30 slides from Commonwealth Bank Of Australia's investor presentation, Jul 28, 2020
Slide 1: Welcome
Welcome
Slide 2: CBA tech update
CBA tech update Matt Comyn.
Slide 3: Timeline 1995 to 2021+
1995 1997 2005 2009 2013 2014 2018 2019 2020 2021+
Slide 4: Becoming the bank of tomorrow
Becoming the bank of tomorrow Digitising Providing end-to-end intelligent protection Re-imagine experiences Continue to safeguard our digitally for real-time customers from fraud, financial customer outcomes. crime and cyber threats. 7? Integrating digital experiences Offer expanded ‘best in digital
Slide 5: Behavioural science, User Experience, Technology, Data & AI
Behavioural science User Experience Technology Data & AI
Slide 6: App 4.0
App 4.0 <—==—_—_== *~ Category Bill sicacscrnone © Budget . . Hi Jess predictions l = fe) Next 30 days Weekly budget view all $246 left 3 days to go Music service $14.99 t Eating out $60 left Tomorrow - Direct debit A today Predicted fod Entertainment $100 left Home Loan $398.93 2 days - Direct debi
Slide 7: App 4.0 Benefits Finder
App 4.0 Benefits Finder On average people get $710 in ° rebates and benefits Coronavirus supportfor customers @ ‘See how we can continue to support you through these times Digital Weonmeank wl AC 3:17pm 18 OTK @ commbank.com.au ¢ , By Log off Your benefits Personal Business 5 3 4 Saved Claimed Not e
Slide 8: Klarna
Klarna. Australia 270,000+ 80+ app downloads Live merchants, including: kogan.com asos @appliancesorine Wits ONI Global $750m 14m 350+% 125+% revenue new customers growth YoY growth YoY H1 2020 in H1 2020 A asta
Slide 9: x15 ventures
ventures Bringing new solutions to 15 million customers, and beyond a» Se’
Slide 10: Building next generation solutions by unlocking value from CommBank's assets
Building the next generation of solutions for 15 million customers, by unlocking new value from CommBank’s assets through partnership with the tech and innovation community
Slide 11: 25+ ventures, 3m+ customers, 2-3x return
25+ 3m+ 2-3xX ventures customers return IBA tech x15 ConmonwealthBank 2
Slide 12: Ventures, customers, return
25+ 3m+ 2-3X ventures customers return (CBA tech X15
Slide 13: Curated, daily insights about your business
Curated, daily Personalised, Free, instant Digital platform insights about digital guidance to access to credit to set up your own your business buying a home scores business
Slide 14: Inbound opportunities, qualified, under development, launched
Inbound Qualified Under Launched opportunities opportunities development
Slide 15: Conversion increase and settlements
(12 month average) conversion increase settlements MAR APR MAY
Slide 16: 6m+ customers and target segments
6m+ customers Pre-approved home loan customers Digitally savvy small business owners Potential new business founders
Slide 17: Fintech and adjacent services fit for venturing
A valuable portfolio of Fintech & ‘adjacent services’ – some with global potential A best in class technology stack – fit for venturing, scalability & compliance
Slide 18: Backr
= backr Ready, set, start your business <
Slide 19: Challenges when starting a business in a new economy
Challenges when starting a business …in a new economy Is my idea going to Will it still work, with Covid work? here? How do I get ready How can I be contactless and to trade? online from day-one? What do I have to do? What new rules and benefits do I need to know about?
Slide 20: One source for every service
One source for every service Access all the services you need to get started, from business registrations to invoicing, in just one quick click Expert guidance Receive personalised recommendations to help you make the right business decisions before you start trading Seamless user experience Navigat
Slide 21: The early bird gets the $
BENEFITS WHO WE ARE Register interest The early bird gets the $ Sign up for Backr and complete 4 easy tasks to receive a $500 boost!
Slide 22: Square Peg Venture Partners
Square Peg 0 7p VENTURE PARTNERS
Slide 23: CommSec
Conmsec ¢
Slide 24: CommSec: the original disruptor
ConmsSec The original disru ptor CommSec market share Customer Satisfaction when 25 years of innovation compared to major banks
Slide 25: Record retail investor activity in FY20
Record retail investor activity in FY20 & ai 400k 400k Mobile #1 49 new accounts app downloads Mobile overtaking web out of 50 biggest 2.5x a usual year 2x with more than as the predominant trading days ever half of all orders now channel of choice for done on mobile share investing systems resilien
Slide 26: CommSec Pocket Simplified
CommSec Pocket Simplified Investing Anywhere, Anytime 1:12 pm COMMSEC POCKET 1,209.88 = al Simple choices Low cost diversification Australian stockbroking firsts: Start small with as little as $50 (compared to typical $500) Automatic regular investing Low brokerage Learn as you go with tips and arti
Slide 27: CommSec
ConmmsSec
Slide 28: CommSec
ConmsSec
Slide 29: CommSec Pocket
1:12 pm COMMSEC POCKET 1,209.88 al xf Fn a i _ CANSTAR 2020 AWARD _—— 100k accounts $180m invested 80% are 18-40 Average investment balance is $2.8k Popular themes are Aussie Top 200 and Tech Savvy Canstar Innovation Excellence Award and 4.4/5 app rating ConmsSec
Slide 30: Digital
n Digital
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