Reunert Limited · JSE:RLO
Reunert — Investor Presentation (July 2011)
25 slides from Reunert's investor presentation, Jul 14, 2011
Slide 1: Investors' Presentation
Investors’ Presentation 14 July 2011
Slide 2: Agenda
Agenda 1. Welcome NCW 2. ECN Acquisition NCW 3. Nashua NCW 4. Nashua Group presentation AB 5. Questions 2
Slide 3: ECN acquisition
ECN acquisition Announced 14 March 2011 that agreement was reached to purchase ECN Telecommunications Announced on 9 June 2011 that we obtained approval – Purchase price + R180 million ECN remains a separate entity but reports to Andy Baker 3
Slide 4: Nashua Group contribution
Nashua Group contribution FY2010 4
Slide 5: Nashua Group: Re-inventing and rebuilding an icon
NASHUA GROUP Re-inventing and rebuilding an icon Andy Baker
Slide 6: Nashua One
Nashua One (Consolidation of 5 companies into 2 divisions, offering streamlined integrated products, including communications, data, printing solutions and professional services in a strategic and consultative approach) + + + + = BUSINESS CONSUMER Two focused divisions concentrating on customer cent
Slide 7: Nashua One
Nashua One • The Nashua group previously consisted of 5 independent businesses operating under the Reunert group umbrella • The market and our customer demands are changing fast • Greater demand for single, coordinated and converged communications, printing and data solutions • Increasing need for e
Slide 8: Nashua Mobile
Nashua Mobile • Largest Service Provider in South Africa • 850 000 subscribers • 160 retail stores • 750 staff • Mobile Voice and Data
Slide 9: Nashua Office Automation
Nashua Office Automation • No 1 in the SA Office Automation Market (21.1% market share) • 63 outlets • 4,4 billion prints per annum • 92 000 active contracts (MFP and Printers) • 38 000 customers • Printers, MFPs, document management software services • Ricoh and Nashua relationship remains strong –
Slide 10: Nashua Communications
Nashua Communications • No 1 Leading Enterprise Communications company in South Africa, 20% market share • Large installed customer base throughout South Africa • Over 12 000 customers • Strong focus on Solutions and Systems Integration • 460 staff • Voice, Wi-Fi and Unified Communication solutions
Slide 11: ECN
ECN • Largest Corporate IP Voice Network in South Africa, with state of the art network management, billing and monitoring systems • > 500 Corporate Customers • > 2000 SME clients • 25 active Agent channel partners & 65 active Wholesale partners • 58 staff • Fixed Voice, Data & converged IP offering
Slide 12: PanSolutions
PanSolutions • Kyocera OA and Panasonic Presentation and Broadcast Distributor • 29 OA Dealers, 40 Presentation and Broadcast Dealers • 250 staff • Office Automation Hardware and Software, Presentation and Broadcast Hardware, Retail
Slide 13: Rationale for Amalgamation
Rationale for Amalgamation • Customer demands for a 1-stop-shop Communications Solution • Outdated company structure and need for refresh. (Product/ Box-drop to Solutions Provider) • Opportunities around Converging Technologies • Poor customer understanding and alignment (any colour you want, as lon
Slide 14: Nashua Product Groupings
Nashua Product Groupings Printing & Doc. Management (OA Products & Services) Communications (Voice Products & Services) Connectivity Control Collaborate (Data Products & Services) (Reporting & Measurement (Business Productivity Services) Products) Amalgamation is the catalyst to consultative custome
Slide 15: Process
Process • Senior team finalised • First 3 levels of the organisation chart almost complete (Positions, names and numbers) • Product showcase will be finalised by end July • Instruction issued NOT to reduce any front-line (Sales / Customer interfacing) people, initially • Customer involvement in stru
Slide 16: Structure
Structure • The essence of the structure is Customer Responsiveness and Buying Behaviour alignment • Basic and simplified Segmentation Platinum (Strategic) Corporate SME Each segment will attract different and tailored pricing
Slide 17: Structure (cont)
Structure (cont) • Each segment will attract tailored and appropriate service • A Business Unit Director will be responsible for customer experience, service quality and profitable growth, in each segment Accounts will be managed by Account Managers Account Managers will assess customer needs an
Slide 18: Commercial Attack
Commercial Attack • Introducing fully converged communication solutions to the SA market • Significant cross-selling opportunities across customer base • Introduction of Carrier Pre-Select, Q1 2012: • Process underway • Duel strategy of subscriber conversion followed by value–add additional services
Slide 19: Comments on Group Org Chart
Comments on Group Org Chart • Two autonomous and separately managed, focused business units • Functional support at group level to ensure maximum, unencumbered sales focus. (The businesses must be Sales organisations) • Shared Services for IT, Marketing and Finance • The objective of the structure i
Slide 20: Shared Services
Group CEO MD MD Sales Sales Sales Human Human Human Resources Resources Resources Operations & Services Operations Operations Delivery CSO & Technical Finance Shared Services Marketing
Slide 21: Nashua Business
Nashua Business • All functional responsibilities are removed to allow the business to focus purely on sales • The core elements of the structure are Segmentation, Solutions Orientation and centralisation of Shared Services • The positioning of Nashua Business is critical. The following are critical
Slide 22: Nashua Business
Nashua Business Nashua OA Mobile Corp ECN Key Account Comms Sales Sales Director Sales Director Director MD Director Plat Seg Corp Seg SME Seg Business Business Business Unit Director Unit Director Unit Director Key Account Managers
Slide 23: Comments on Nashua Consumer structure
Comments on Nashua Consumer structure • Value proposition based on choice – service pre and post support • Reseller representation in key national locations • Retention through service delivery, value and loyalty programme • Re-think on managing walk-in business
Slide 24: Nashua Group Launch Plan
Nashua Group Launch Plan • Project underway to: • Align the organisation and channels to the new sales structure • Ensure that operations can support the channels • Align the product suites across all companies • Training of all sales and support staff will take place during August 2011. • Launch da
Slide 25: Questions
Questions NASHUA NASHUA NASHUA BU SINE ss SAVING YOU TIME SAVING YOU MONEY PUTTING YOU FIRST MOBILE