American Express Company · NYSE:AXP

American Express — Shareholder Meeting (May 2018)

14 slides from American Express's shareholder meeting presentation, May 7, 2018

  1. Slide 1: American Express Company 2018 Annual Shareholder Meeting

    American Express Company 2018 Annual Shareholder Meeting May 7, 2018

  2. Slide 2: 2015-2017 Priorities

    2015-2017 Priorities ACCELERATE RESET OPTIMIZE REVENUE GROWTH COST BASE INVESTMENTS 2

  3. Slide 3: 2017 Financial Performance

    2017 Financial Performance FY ’17 FY 2017 FY 2016 Inc/(Dec) Total Revenues Net of Interest Expense $36,877 $35,437 4% ($MM) Adjusted* 7% Diluted EPS – GAAP† $2.99 $5.61 (47%) Tax Act Impacts $2.90 Diluted EPS excluding Tax Act Impacts** $5.89 Note: Effective January 1, 2018, the company adopted the

  4. Slide 4: 2017 Key Business Metrics

    2017 Key Business Metrics % increase/(decrease) vs. Prior year; except write-off rate 2017 Billed Business 5% Adjusted Billed Business* 8% Total Loans 14% Worldwide Lending Net Write-Off Rate 1.8% * Billed business is FX-adjusted and excludes Costco cobrand card billed business (in-store and out-of-

  5. Slide 5: 2017 Business Performance Highlights

    2017 Business Performance Highlights  Card Acquisition  Billings Strength  Growth in Lending  Merchant Network Expansion  Strategic Partnerships  Customer Service Commitment  Capital Strength 5

  6. Slide 6: Q1 2018 Highlights

    Q1 2018 Highlights  EPS of $1.86  Total FX-Adjusted Revenues up 10% *  Worldwide FX-Adjusted Card Billings up 10%  Total Loans up 16%  Worldwide Lending Net Write-Off Rate: 2.0% * Total Revenue Net of Interest Expense adjusted for FX is a non-GAAP measure. See Annex 1 for a reconciliation. 6

  7. Slide 7: Show them the world without it

    “SHOW THEM ’ THE WORLD WITHOUT IT.

  8. Slide 8: 8

    8

  9. Slide 9: Strategic Imperatives

    Strategic Imperatives 1 Expand leadership in the premium consumer space 2 payments Build on our strong position in commercial 3 to provide unique value Strengthen our global, integrated network 4 of our customers’ digital lives Make American Express an essential part 9

  10. Slide 10: 10

    10

  11. Slide 11: Forward Looking Statements

    Forward Looking Statements Private Securities Litigation Reform Act of 1995, which are subject to risks and uncertainties. The forward-looking statements, which address the Company’s expected business and financial performance, contain words such as “believe,” “expect,” “estimate,” “anticipate,” “in

  12. Slide 12: Forward Looking Statements

    Forward Looking Statements • the actual amount to be spent on marketing and business development, including on customer-facing growth initiatives and differentiated benefits, which will be based in part on management’s assessment of competitive opportunities; overall business performance and changes

  13. Slide 13: American Express

    AMERICAN EXPRESS

  14. Slide 14: Annex 1

    Annex 1  Revenue Net of Interest Adjusted for FX and Costco ($ in billions) FY’2016 FY’2017 GAAP Revenue Net of Interest $35.4 $36.9 Est. Costco-Related Revenue* (~$1.2) - Revenue Net of Interest Excluding Costco $34.2 $36.9 FX-Adjusted Revenue Net of Interest Excluding Costco** $34.3 $36.9 YoY% In

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