Tesco Plc · LSE:TSCO
Tesco — Non-Deal Roadshow (November 2012)
14 slides from Tesco's roadshow presentation, November 2012
Slide 1: Building a Better Tesco in the UK
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Slide 2: Contents
Building a Better Tesco in the UK November 2012 1 Contents Welcome 2 The agenda 3 Building a Better Tesco in the UK 5 Enfield dotcom store 6 Innovation 10 Bishop’s Stortford Superstore 12 Product Quality and Assessment Centre 16 Regent Street Metro 18 Investor Relations 22 If you encounter any diffi
Slide 3: Welcome / The agenda
2 Building a Better Tesco in the UK November 2012 3 Welcome The agenda I would like to take this opportunity to welcome you to our 2012 UK Investor Coach A Coach B and Analyst tour. 9.15am - Arrival and Registration 9.15am - Arrival and Registration This booklet contains a summary of the day’s event
Slide 4: Guidance for the day: Building a Better Tesco in the UK
4 Building a Better Tesco in the UK November 2012 5 Guidance for the day Building a Better Tesco in the UK Thanks for attending our UK Investor and Analyst In April, we set out our plans to Build a Better Tesco in the UK. The changes we tour, November 2012. are making to improve the customer shoppin
Slide 5: Enfield dotcom store
6 Building a Better Tesco in the UK November 2012 7 Enfield dotcom store Grocery home shopping factfile e first launched a grocery home shopping service in 1997, and we have W grown to be the world’s largest and most profitable online grocery retailer with sales of over £2 billion e now have four do
Slide 6: Enfield dotcom: operation
8 Building a Better Tesco in the UK November 2012 9 Enfield dotcom: operation Picking Delivery Zone picking model – Enfield use the “zone” Overnight the scheduling system groups deliveries picking model whereby customer trays travel round by location and assigns the most efficient routes to the conv
Slide 7: Innovation
10 Building a Better Tesco in the UK November 2012 11 Innovation Grocery Click & Collect Tesco Virtual store at Gatwick airport Over 100 stores already offering Click & Collect Customers view range of everyday products by scrolling through the screens and scanning Collection slots available seven da
Slide 8: Bishop's Stortford
12 Building a Better Tesco in the UK November 2012 13 Bishop’s Stortford As part of the Refresh, we new look and feel counters 91% of customers surveye installed d who use the fresh food counte rs were satisfied with the new offer Bishop’s Stortford is one of three types of superstore remodels we ha
Slide 9: Bishop's Stortford
14 Building a Better Tesco in the UK November 2012 15 Bishop’s Stortford Service & Staff Range & Quality Launched Making Moments Matter, with 11 Aiming to create a destination for beauty customers nationwide events briefing over 3,000 Managers, with improved services, improved ranges, and beauty Bet
Slide 10: Product Quality and Assessment Centre
16 Building a Better Tesco in the UK November 2012 17 Product Quality and Assessment Centre The Product Quality and Assessment Centre is where we make sure our products are Improved up to scratch, whether this be the appearance or the blend of flavours. We think the Improved every line in Italian Re
Slide 11: Regent Street Metro
18 Building a Better Tesco in the UK November 2012 19 Regent Street Metro We have ensured that dunnhumby – and the insight that it provides using data from Clubcard – is instrumental in making sure we are focusing on Did you the right areas as we seek to improve the shopping We have a bigger health
Slide 12: Regent Street Metro: Store tour
20 Building a Better Tesco in the UK November 2012 21 Regent Street Metro: Store tour 1. Food to Go new salad & olive bar changeable snacking it Juice serts / Fresh Fru / Yogurts / Des Cheese / Butter Milk / Cream Fresh Fruit & Veg 2. Extended ranges 4 new green fixtures Tea / Coffee g / Haircare /
Slide 13: Investor Relations
22 Building a Better Tesco in the UK Investor Relations Chris Griffith Investor Relations Director E: chris.griffith@uk.tesco.com T: 01992 644 800 M: 07946 577283 Hannah Sharp Investor Relations Manager E: hannah.sharp@uk.tesco.com T: 01992 646 663 M: 07921 350735 Jackie Ruddy Investor Relations Man
Slide 14: BAe ® OF mM
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