16 slides from Singapore Telecommunications's investor day presentation, Aug 24, 2023
Slide 1: Optus Investor Day 24 August 2023
Slide 2: It starts with yes
_ It starts with yes
Slide 3: Optus overview
Optus overview Market presence min =>10.4m Mobile customers >1.3m Home customers >400k Business customers lcs Australian household brand c.300 stores nationwide [= Partnerships with leading retailers #1 rated telco app Infrastructure E> 98.5% pop coverage - 5G >70%5G Australia's Fastest 5G Nationwid
Slide 4: Australian market recovery is emerging, but with a number of challenges
Australian market recovery is emerging, but with a number of challenges MNO Postpaid Pricing Postpaid Entry (Monthly) overtime EE @ OPTUS an vosstons Transfer of value to NBN Telco Total EBITDA Fi rig Fr19 Fy20 F21 Fy22 Tier 2 Share of Total Market SIOs 19.7% Dec-19 Coverage ; Dec-20 Dec-21 Postpaid
Slide 5: Our strategy to deliver to our vision
Our strategy to deliver to our vision To be... Australia's Most Loved... Everyday Brand with... Last TIO Complaints per 10k Cc FY20 FY24 ie) > <4.0 tie a Sam GBs donated since AV] program launch — aie >300k monthly Living Network jetwork customers 98.5% >70% 5G 0.1% SubHub #1 73k ey rated telco app:
Slide 6: Adapting to customer needs with leading propositions
Adapting to customer needs with leading propositions driving market share gains in mobile and home MOBILE Y” > HOME Optus Market Share Optus Market Share OPTUS = == SubHub , OPTUS
Slide 7: Creating unique experiences with the Living Network
Creating unique experiences with the Living Network Digital Wellbeing Optus Pause Donate Your Data ; Optus Eco Do alittle good by Reduce your phone's donating your < environmental impact connections to make leftover data to ren ae and offset your ; those who need it. mone oereter, _ £a"bon footprint
Slide 8: Creating unique experiences with the Living Network
Creating unique experiences with the Living Network Connection Control Mobile Play all day with 24 See how your Optus Turbocharge your Turbocharge your hours of unlimited mobile, home or public mobile connection home internet data to use however WiFi connection is during busy periods speeds for 24 h
Slide 9: Creating unique experiences with the Living Network
Creating unique experiences with the Living Network Advanced Calling
Slide 10: Slide 10
Slide 11: Adjacent growth opportunities
adjacent growth opportunities SubHub Smart Spaces + O Team Scale SubHub with content partners and products New Smart Spaces marketplace « Curated collection of devices O-Team unique service proposition Bundle & Save === [i Bundle & Save Fron Me Up to 10% off select paid subscriptions with Optus SubH
Slide 12: Integration of Optus Consumer and Enterprise
with the integration of Optus Consumer and Enterprise Small Business Mid-market Enterprise Wholesale & Satellite Growth & Synergy Opportunity Turbocharge growth in Build and scale Grow profitability in Small Business Mid-Market Enterprise Grow OTT & Satellite Market leader with major Strong momentum
Slide 13: Optus-SpaceX Pioneering Partnership
with the Optus-SpaceX Pioneering Partnership Landmark collaboration with SpaceX to bring LEO connectivity to Australia OPTUS | SPA Provides near from late 2024 from late 2025 Optus’ leading 5G network progressing in parallel for other key applications B OPTUS
Slide 14: Our year ahead
Our year ahead Opportunities * Connectivity is a core need and fuels the digital economy * Strong momentum around differentiation — Living Network + Adjacent opportunities to explore - SubHub, Smart Spaces, O-team + Energised Optus people and team Challenges * Consumer confidence/economic conditions
Slide 15: Why Optus?
Why Optus ? Leadin quality, + > cy 98.6% coverage - 5G Australia's fastest 5G hes My Optus app 22 Communities of Experts 15 Smart value + $ Price and inclusions 2 = Multi-service benefits “<=> 5G DevicePrice 5G Match Guarantee OptusPay OptusPay Unique — experiences = (a Living Network Optus Sport Su
Slide 16: Slide 16