Slide 1: Q2 2023 Results | Presentation
Artificial Solutions® (SSME:ASAI) Q2 2023 Results | Presentation Per Ottosson, CEO and Fredrik Törgren, CFO Wednesday, August 23, 2023 1
Slide 2: Presenters
PRESENTERS Per Ottosson | CEO Has +25 years of experience from leading positions in the software and SaaS industry Most recently spent 10 years with IPSoft (Amelia) - US based vendor of enterprise AI solutions - as Chief Revenue Officer M.Sc. Business & Administration, Stockholm School of Economics
Slide 3: Brief Introduction to Artificial Solutions
BRIEF INTRODUCTION TO ARTIFICIAL SOLUTIONS Company overview Select blue chip customers Select partners • Founded in 2001, Artificial Solutions is a cloud-based software leader in AI • Our platform, Teneo®, is used by millions of people across hundreds of private and public sector SaaS deployments wo
Slide 4: Artificial Solutions' Core Market at a Glance
ARTIFICIAL SOLUTIONS’ CORE MARKET AT A GLANCE Significant potential on the global market for CAI in contact centers In the news USDbn Interactions, bn 48% Recently approved bill in CAGR Market automation Spain limits call center 50 47.0 70 wait time to 3 minutes Main driver of market growth 45 expec
Slide 5: Welcome to Customer Care
Welcome to Customer Care Customers are tired of being forced to listen to what key to press or word to say to get through your internal organization.
Slide 6: The Problem
The Problem 15-20% of calls are misrouted ▪ Customer don’t understand how to maneuver the choices and… Customer Experience is NOT great. ▪ Customer smash the keys to be ▪ Large DTMF trees are frustrating – e.g.: ”Nothing transferred to human operator matches my problem” ▪ IVR trees grow big ▪ Increa
Slide 7: No Longer. It's Time for a Change!
There is a new solution that starts outside in and works with your tech. The first implementations are done and are delivering millions of satisfied customer calls. 90% REDUCTION OF MISROUTED CALLS IN 90 DAYS No Longer. It’s Time for a Change! “Our Customer enquiry hotline will be considerably more
Slide 8: The company behind teneo.ai
The company behind teneo.ai - ASAI has worked for 20 years to now have the biggest and best Usage implementations in the world. GEN 3 - 2021 AND ONWARDS Sales Expansion Client Footprint But No Scale 120% AGR* 2023 Google, Amazon, GEN 2 – 2010 MS partnering ▪ Hyper-scaler Marketplace and ON-PREM/ FAK
Slide 9: Keep Stellar Growth in July
KEEP STELLAR GROWTH IN JULY | MOMENTUM IN MARKET TAKING OFF SaaS ARR (MSEK) + 61% YoY SaaS API Calls (million/month) +119% YoY SaaS Growth rate 22.4 34.3 numbers massively outperforming the projected market 21.2 growth rate projected 10.2 by Gartner @ 48% CAGR until 2031 Jul-22 Jul-23 Jul-22 Jul-23
Slide 10: Q2 2023 Operations and Numbers
Q2 2023 Operations and Numbers
Slide 11: Q2 2023 Operational Highlights
Q2 2023 OPERATIONAL HIGHLIGHTS ▪ Teneo.ai joins Google Cloud Partner Advantage Program and launches new Conversational IVR plugin for Google Cloud ▪ Teneo.ai and OpenQuestion available on Genesys AppFoundry ▪ Two new board members and new warrant program approved at the AGM ▪ Multiple renewal agreem
Slide 12: Key Financial Highlights in Q2 2023
KEY FINANCIAL HIGHLIGHTS IN Q2 2023 | STRONG GROWTH IN ALL SALES METRICS SaaS Recurring Revenues as % of Total Recurring Revenues Q2 2023 ▪ SaaS ARR amounted to 32.1 (20.0) MSEK, + 60% ▪ Total ARR amounted to 61.1 MSEK (38.9), +57% 51% ▪ Recurring revenues amounted to 14.6 MSEK (9.1), + 60% ▪ Net sa
Slide 13: SaaS Business Model Continues to Grow: API Call Volumes
SAAS BUSINESS MODEL CONTINUES TO GROW | SAAS API CALL VOLUMES UP YoY AND QoQ SaaS API Calls June 2023* (million) + 117% YoY and +7% QoQ 22.4 20.2 18.9 16.3 13.8 +119% July YoY 11.4 +11% June to July 2023 10.2 9.3 5.4 2.9 Dec 21 Mar 22 Jun 22 Jul 22 Sep 22 Dec 22 Feb 23 Mar 23 Jun 23 Jul 23 *API Call
Slide 14: SaaS Business Model Continues to Grow: SaaS ARR
SAAS BUSINESS MODEL CONTINUES TO GROW | SAAS ARR UP YoY AND QoQ June 2023 SaaS ARR (MSEK) + 60% YoY Total Quarterly SaaS recurring revenues +68% YoY 34.3 32.1 30.2 Quarterly SaaS API call revenues +194% YoY 25.1 23.6 July SaaS ARR +61% YoY 20.0 12.9 9.4 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Mar-23 Jun-
Slide 15: Growth in Recurring Revenues & ARR
GROWTH IN RECURRING REVENUES & ARR | RAPID GROWTH YoY AND QoQ Quarterly Recurring Revenues, SaaS and Total ARR (MSEK) Recurring Revenues + 60% 14.6 70.0 14.0 13.4 12.0 61.1 60.0 12.0 57.3 10.9 7.1 10.0 49.5 6.4 50.0 Total ARR +57% YoY 9.1 45.1 5.7 38.9 5.2 40.0 8.0 4.6 30.2 32.1 30.0 SaaS ARR +60% Y
Slide 16: OPEX Runrate Q2 2023
OPEX RUNRATE Q2 2023 | SIMPLIFICATION ACTIVITIES LOWERING COSTS IN Q2 2023 Annual OPEX Run Rate* MSEK 116 ▪ OPEX(*) run rate of 113 MSEK in Q2 2023 vs. 116 MSEK Q1 23 ▪ Monthly OPEX(*) in Q2 2023 of 9.4 MSEK (9.9 113 MSEK Q1 23) ▪ Reported OPEX decrease visible in Q2 2023 after simplification action
Slide 17: Key Investment Highlights
KEY INVESTMENT HIGHLIGHTS A prominent player in a market growing at 48% CAGR with SaaS ARR growing +60% y-o-y Gross margins on fully onboarded customers approach 95% Technology tailored for enterprise solutions with blue chip customers in key industries Quality of offering paired with material switc
Slide 18: Artificial Solutions
ARTIFICIAL SOLUTIONS