HSBC Holdings PLC · LSE:HSBA
HSBC — Deutsche Bank Global Financial Services Conference 2017
15 slides from HSBC's conference presentation, May 30, 2017
Slide 1: HSBC Holdings plc
HSBC Holdings plc Deutsche Bank Global Financial Services Conference, May 2017 Andy Maguire, Group Chief Operating Officer 1
Slide 2: HSBC is a leading international bank
HSBC is a leading international bank Our global footprint Diversified global businesses and regions1 Priority Network Rep office 2016: by global business RBWM CMB GB&M GPB Adjusted revenue $18.9bn $12.9bn $14.9bn $1.7bn $50.2bn RWAs $115bn $276bn $300bn $15bn $857bn Adjusted PBT $5.3bn $6.1bn $5.6bn
Slide 3: Strategic Priorities
Strategic Priorities We are well on our way towards achieving the strategic priorities set out in June 2015 1 2 3 Reduce RWAs Optimise global network Rebuild NAFTA profitability 4 5 6 Set up UK ring-fenced bank Realise c. $4.5bn to $5.0bn Revenue growth above GDP from cost savings our international
Slide 4: On track to achieve our increased cost savings target of $6bn
On track to achieve our increased cost savings target of $6bn $4.3bn of annualised run rate savings (c.70% of target) achieved as of Q1 2017 Group Cost walk – 2014 – Q1 2017 As reported in the 2016 Annual Results presentation 1Q17 update 37.9 (5.9) UK bank levy Increase in savings or reduction in co
Slide 5: Simpler, Better, Faster for our customers and colleagues
Simpler, Better, Faster for our customers and colleagues delivering efficiency and productivity to generate real operating leverage Retail Banking & Wealth Commercial Banking Global Banking & Markets Management Improve four key processes Increased productivity Focus on transformation in in Priority
Slide 6: Connect
Simpler access… …through Biometrics Voice Successfully verified 1.9m UK calls Before Voice ID 7k callers a day More than GBP3m saved in ID making telephone banking easier failed (out of 100k calls) the attempted fraud from ~1,250 calls since launch of Voice ID in Sep 16 verification process made by
Slide 7: Payments
Better service… …through technology and process optimisation Evolve Our single dealer FX platform, Evolve Single point instant access to over On average, FX revenue from is now used by 5,500 clients globally 400 currency pairs and automated clients has increased by c.10% execution following migratio
Slide 8: Faster turnaround through digital and Agile
Faster turnaround… …through digital, process optimisation, DevOps and Agile ways of working approved Pre-approved Cards Application Complete straight through approval, Process time for pre-approved Pre process successfully launched in HK reducing processing time customers: from 3-6 days to 5 seconds
Slide 9: Highlights
Highlights In branch customer Production queries dealt with at 1 first point of contact Mobile ready IT X Apple Pay environments HSBC private cloud 6 months > few 1,800 day Mortgage approval Live in Hong Kong 530k UK Customers Samsung Pay Android Pay tablets across 600 hours switched to paperless br
Slide 10: We've also invested in innovative technology start-ups and partnerships
We’ve also invested in innovative technology start-ups and partnerships with leading technology companies and research institutions Strategic Investments Applied Innovation: select partnerships 10+ investments in UK’s national centre for HK research lab with data science existing HSBC contract
Slide 11: Looking ahead
Looking ahead We are creating the capacity to generate efficiency savings to fund investment and offset inflation We will deliver $6bn of run-rate Strategic flexibility efficiency savings by the end of 2017; Invest for growth more than the $4.5bn to $5bn we promised in June 20151 We are on track
Slide 12: Appendix
A ppendix ects Ses
Slide 13: Appendix: Financial overview
Appendix: Financial overview Reconciliation of Reported to Adjusted PBT Discrete quarter 2016 4Q15 4Q16 vs. 4Q15 2015 2016 vs. 2015 Reported profit before tax (858) (3,445) (2,587) 18,867 7,112 (11,755) Includes: Currency translation 139 - (139) 840 - (840) Significant items: FVOD Fair value gains /
Slide 14: Important notice and forward looking statements
Appendix Important notice and forward looking statements Important notice The information set out in this presentation and subsequent discussion does not constitute a public offer for the purposes of any applicable law or an offer to sell or solicitation of any offer to purchase any securities or ot
Slide 15: Issued by HSBC Holdings plc Group Investor Relations
Issued by HSBC Holdings plc Group Investor Relations 8 Canada Square London E14 5HQ Cover image: The Hong Kong-Zhuhai-Macau Bridge: one of the most ambitious United Kingdom infrastructure projects in the Pearl River. 15 www.hsbc.com Photography: courtesy of Dragages-China Harbour-VSL JV
HSBC Holdings — Deutsche Bank Global Financial Services Conference 2017 on 6ix