Singapore Telecommunications Limited · SGX:Z74

Singapore Telecommunications — FY2020 Earnings Presentation

29 slides from Singapore Telecommunications's earnings presentation, May 28, 2020

  1. Slide 1: FY20 Financial Results Presentation

    FY20 Financial Results Presentation For the financial year ended 31 March 2020 Chua Sock Koong, Group CEO 28 May 2020

  2. Slide 2: Forward looking statement – important note

    Forward looking statement – important note The following presentation contains forward-looking statements by the management of Singapore Telecommunications Limited ("Singtel"), relating to financial trends for future periods, compared to the results for previous periods. Some of the statements conta

  3. Slide 3: Agenda

    Agenda Overview ● Business units ● Focus FY21 ● Supplementary information

  4. Slide 4: Change to half yearly reporting

    Change to half yearly reporting • Following amendments to Rule 705 of the Singapore Exchange Securities Trading Limited Listing Rules, Singtel will be adopting half-yearly announcement of its financial results with effect from the financial year starting 1 April 2020 (FY2021) • To help investors ass

  5. Slide 5: Our response to COVID-19

    Our response to COVID-19 Our priorities Staff safety & Network resilience Limit disruption Enterprise & SME COVID-19 relief well-being digitalisation • Free mobile data & • Expand network • Deploy mobile • Protect our staff • Equip businesses TV content capacity technology with enhanced with digital

  6. Slide 6: Our response to COVID-19

    Our response to COVID-19 Impact of COVID-19 Accelerated digitalisation Severe reduction in roaming Lower prepaid volumes Digital channels & services (eg, remittance, payments, service apps) Lower equipment sales & supply chain disruption Cyber security E-commerce Cloud Remote working Reduced enterpr

  7. Slide 7: FY20: Year in review

    FY20: Year in review Continued investment in network despite industry structural challenges S$1.0b in mobile capex in FY201 Strong commitment to 5G S$3.2b NCS delivered strong growth NCS order book Optus recognised as strongest brand in Australia2 Achieved cost transformation & digitalisation target

  8. Slide 8: FY20: Financial overview

    FY20: Financial overview1 S$m • Declines in mobile service & equipment sales Operating Revenue 16,542 5% ( 2%2) • Weaker Australian dollar EBITDA 4,541 3% (Stable2) • Weaker performance in Australia, mitigated by higher NBN migration revenue EBIT (excluding associates) 1,961 21% ( 19%2) • Low margin

  9. Slide 9: Financial position

    Financial position Balance sheet1 Free cash flow1 S$3.8b ▲ 4%4 S$12.5b net debt2 S$m 3,781 3,650 31.8% Net debt gearing3 Singapore 1,202 ▼ S$40m Singapore 1,242 Net debt: EBITDA & share of 2.0x associates’ pre-tax profits Australia Australia 1,006 1,285 ▲ S$279m Strong credit ratings A S&P Associate

  10. Slide 10: FY20 performance within guidance

    FY20 performance within guidance Guidance1 Actual2 Revenue Decline mid-single digit ▼5% (excluding NBN migration revenue) EBITDA Decline by low teens ▼9% (excluding NBN migration revenue) Free Cash Flow (excluding spectrum payments & dividends from ~ S$2.3b S$2.5b associates) Capital Expenditure ~ S

  11. Slide 11: Dividend

    Dividend FY20: Proposed final dividend 5.45 cents (Payable in Aug 2020) Interim dividend 6.8 cents (Paid in Jan 2020) Total dividend 12.25 cents % of underlying net profit 81% Conserve financial headroom: • Uncertainties in the current COVID-19 operating environment • Capacity to invest in 5G 11

  12. Slide 12: Agenda

    Agenda Overview ● Business units ● Focus FY21 ● Supplementary information

  13. Slide 13: Singapore Consumer

    Singapore Consumer S$m  14% Mobile service revenue down 12% 539 • Roaming decline from travel restrictions • Continued voice erosion 465 • Prepaid decline due to lower foreign workers & tourist EBITDA arrivals 248 margin 218 Mobile service 31.9% 38.9% Equipment sales1 down 33% • Handset supply disr

  14. Slide 14: Australia Consumer

    Australia Consumer A$m ▼ 8% Revenue down 8% 1,964 • Lower equipment sales volume & increased mix of lower-margin 1,800 devices • Mobile service revenue declined on increased SIM-only customer EBITDA mix, lower data breakage & early impacts of COVID-19 912 margin2 863 Mobile service Mobile customers

  15. Slide 15: Group Enterprise

    Group Enterprise S$m ▼ 5% Revenue down 5% 1,632 • Continued carriage erosion 1,559 • Declines in roaming & equipment sales exacerbated by COVID-19 793 Carriage 688 13% EBITDA margin ICT up 4%1 23.2% 25.5% • Strong NCS growth & data centre sales • Higher cyber security revenues in Asia & the US ▲ 5%

  16. Slide 16: Group Digital Life

    Group Digital Life S$m ▼ 15% 274 234 Amobee revenue down 14% • Continued declines in managed media & social advertising • iTV technology contract revenue in Q4FY19 259 Amobee1 223 • Steep decline in advertising revenues from March ▼ 14% ▲ 79% EBITDA up 79% • Cost savings from Amobee 14 11 Others1 •

  17. Slide 17: Regional Associates

    Regional Associates PBT1 % Change % Change Highlights Quarter March 2020 (S$m) (S$) (constant ccy) Regional Associates 500 29% 25% • Narrower Airtel pre-tax losses Ex-Airtel 541 2% Stable • Competition outside Java & pressures on legacy Telkomsel 310 5% 3% business • India: Strong growth in 4G custo

  18. Slide 18: Agenda

    Agenda Overview ● Business units ● Focus FY21 ● Supplementary information

  19. Slide 19: Focus FY21: Positioning our business for the longer term

    Focus FY21: Positioning our business for the longer term 5G Lead with 5G Drive digital & enterprise growth with associates Scale digital ICT services & cyber security Transform operating model FY21 financial outlook to be provided when there is greater clarity in the operating environment 19

  20. Slide 20: Agenda

    Agenda Overview ● Business units ● Focus FY21 ● Supplementary information

  21. Slide 21: Singapore Mobile

    Singapore Mobile Mobile revenue S$476m Revenue Mobile customers (S$m) (m) Average quarterly smartphone data usage 7.0GB 637 • 4.7GB in Mar 2019 quarter 611 617 576 • 6.4GB in Dec 2019 quarter 476 Postpaid ARPU down 19% S$33 390 390 378 376 • Roaming revenue down 36% 329 • Decline in voice usage & hi

  22. Slide 22: Singapore Fixed

    Singapore Fixed Consumer fixed revenue1 S$142m Consumer fixed revenue Customers (S$m)1 (‘000) Singtel TV 139 140 141 141 142 • Revenue up 1% S$55m • Customer base stable QoQ 382k Singtel OTT services (CAST & Singtel TV GO) 215k • Users grew 22k QoQ 517 518 520 520 518 Residential fixed broadband • R

  23. Slide 23: Australia Mobile

    Australia Mobile Mobile revenue A$1,348m Revenue Mobile customers (A$m) (m) $1,506 $1,511 $1,467 Postpaid $1,360 $1,348 • ARPU A$37 - Down 11% YoY • Churn 1.4% $956 $897 $903 $912 $903 - Down 0.1ppt YoY & stable QoQ Prepaid 5.68 5.82 5.82 ▲ 4k QoQ 5.73 5.76 • ARPU A$18 - Down 1% YoY 3.42 3.37 3.35 3

  24. Slide 24: Australia Fixed

    Australia Fixed Retail Fixed revenue A$350m Revenue Broadband (A$m) customers $498 (‘000) Retail Fixed ARPU A$75 $462 • Up 1.6% YoY $376 $386 $350 NBN Customers 848k $283 $288 • Up 45k QoQ $275 $265 $260 1,173 1,141 1,116 1,098 1,087 TV Customers 391k 576 495 390 295 239 • Down 8k QoQ Optus Sport Cu

  25. Slide 25: FY20: Cost savings

    FY20: Cost savings Customer experience Cost of sales • Increased adoption of self-service channels Others 19% 22% • Integrate online & offline sales channels • Optimise customer acquisition costs • Renegotiation of content costs Traffic expense 4% S$444m Cost savings Network & operations 10% Selling

  26. Slide 26: Summary Income Statement

    Summary Income Statement Quarter Financial Year (S$m) Mar 20 Mar 19 YoY % Mar 20 Mar 19 YoY % Operating revenue 3,899 4,342 (10%) 16,542 17,372 (5%) EBITDA 1,032 1,166 (12%) 4,541 4,692 (3%) - margin 26.5% 26.9% - 27.5% 27.0% - EBIT (ex-associates) 371 605 (39%) 1,961 2,470 (21%) Associates pre-tax

  27. Slide 27: Foreign exchange movements

    Foreign exchange movements Quarter1 Financial Year1 (S$) Mar 20 YoY QoQ Mar 20 YoY 2 1 Australian Dollar 0.9106 (5.6%) (2.3%) 0.9351 (5.5%) 3 1 United States Dollar 1.3878 2.5% 1.7% 1.3717 1.0% Indonesian Rupiah 10,309 1.0% Stable 10,309 2.1% Indian Rupee 52.4 (0.6%) Stable 51.5 Stable Thai Baht 22.

  28. Slide 28: Trends in constant currency terms

    Trends in constant currency terms1 Q4FY20 YoY % Change YoY % Change Quarter March 2020 (reported S$m) (reported S$) (at constant currency S$) Group revenue 3,899 (10.2%) (7.7%) Group reported NPAT 574 (25.7%) (27.7%) Group underlying NPAT 594 (14.8%) (16.1%) Optus revenue 1,916 (13.8%) (8.7%) Region

  29. Slide 29: Singtel

    Singtel

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