Beazley Plc · LSE:BEZ

Beazley — Investor Presentation (December 2019)

69 slides from Beazley's investor presentation, Dec 4, 2019

  1. Slide 1: Basics of Business Continuity Planning For Financial Institutions

    Basics of Business Continuity Planning For Financial Institutions December 4, 2019

  2. Slide 2: Beazley Breach Response (BBR) Services workshop program

    Beazley Breach Response (BBR) Services workshop program • Basics of Business Continuity Planning • Eligibility for other workshops • To learn more o Visit the Workshops page by clicking on Services on beazleybreachsolutions.com o Email bbrservices@beazley.com

  3. Slide 3: Business Continuity Planning for Financial Institutions

    BUSINESS CONTINUITY PLANNING FOR FINANCIAL INSTITUTIONS December 4, 2019 ©2019 RSM US LLP. All Rights Reserved.

  4. Slide 4: Today's Presenter

    Today’s Presenter Troy Harris Senior Director, Risk Consulting • 16 years in RSM’s national Business Continuity Planning consulting practice • Over 20 years of BCP experience − Experienced in both information technology (IT) disaster recovery planning and operations/business resumption planning − Se

  5. Slide 5: Agenda

    Agenda • BCP Overview • FFIEC BCP Guidance • RSM’s 5-Phase BCP Methodology • Questions & Answers/Open Discussion • Conclusions/Wrap-up ©2019 RSM US LLP. All Rights Reserved.

  6. Slide 6: BCP Overview

    BCP OVERVIEW ©2019 RSM US LLP. All Rights Reserved.

  7. Slide 7: Business Continuity Plan (BCP) Definition

    Business Continuity Plan (BCP) Definition • Documented and formal arrangements for resuming critical business operations in a timely manner following a disaster or other disruption − “Timely” may equal “Immediate” − Degraded operations may suffice temporarily − Focus is on sustaining the business −

  8. Slide 8: BCP vs. Broader Risk Management

    BCP vs. Broader Risk Management* • Business Continuity • Other Risk Management Planning Elements: Initiatives: − Crisis Management − Emergency Response Plans/Crisis Plans Communication Plans − Incident Response − IT Disaster Recovery Plans/Incident Action Plans (DR) Plans − Information Security − Bu

  9. Slide 9: Basic BCP Concepts

    Basic BCP Concepts • Functions and systems must be inventoried and prioritized for recovery • BCPs should primarily address your aggregate risks and scenarios • Recovery processes should leverage pre-established strategies for key requirements • The organization’s BCP is a collection of multiple “re

  10. Slide 10: RSM's Business Continuity Planning Methodology

    RSM’s Business Continuity Planning Methodology 10 ©2019 RSM US LLP. All Rights Reserved.

  11. Slide 11: Ongoing BCP Program

    Ongoing BCP Program • Should encompass all facets of the BCP Program, including: − BCP Policy and Program Charter − Business Impact Analysis (BIA) − Disaster Risk Assessment (DRA) − Recovery strategies − BCP − Testing Schedule and Procedures − Training Schedule and Procedures 11 ©2019 RSM US LLP. Al

  12. Slide 12: Ongoing BCP Program continued

    Ongoing BCP Program continued • Activities should be performed according to an established schedule and in response to designated “triggering” events: − Log activities and report progress to Steering Committee, etc. − Respond to organizational changes, test results, audits, etc. − Adjust schedule an

  13. Slide 13: FFIEC BCP Guidance

    FFIEC BCP GUIDANCE ©2019 RSM US LLP. All Rights Reserved.

  14. Slide 14: FFIEC BCP Handbook

    FFIEC BCP Handbook • High-level guidance on best practices and regulatory requirements for a sound planning program • Follows closely with industry best practices • Aligns with the methodologies developed by RSM, Disaster Recovery Institute International (DRII), and other industry sources • Suppleme

  15. Slide 15: FFIEC BCP Handbook – Key Focus Areas

    FFIEC BCP Handbook – Key Focus Areas • Enterprisewide continuity planning • Management oversight and support – including formal and documented Board approval • Business impact analysis (BIA) and disaster risk assessment (DRA) • Strategic risk management • Adequate risk reduction strategies and recov

  16. Slide 16: FFIEC BCP Handbook – Key Focus Areas continued

    FFIEC BCP Handbook – Key Focus Areas continued • Ongoing testing and maintenance programs • Including logging (documentation) of activities and the associated results • IT disaster recovery and increased IT complexity • Integration with third-party service providers • Consideration of security 16 ©2

  17. Slide 17: FFIEC BCP Handbook – "Recent" Additions

    FFIEC BCP Handbook – “Recent” Additions • Pandemic Response Planning • Tiered regulatory assessment • Increased emphasis on previous guidance • Board and Senior Management involvement • Cyclical planning process • Business Impact Analysis (BIA) • Comprehensive assessment of third-party risks • Failu

  18. Slide 18: RSM's 5-Phase BCP Methodology

    RSM’S 5-PHASE BCP METHODOLOGY ©2019 RSM US LLP. All Rights Reserved.

  19. Slide 19: Program Initiation

    PROGRAM INITIATION ©2019 RSM US LLP. All Rights Reserved.

  20. Slide 20: RSM's Business Continuity Planning Methodology

    RSM’s Business Continuity Planning Methodology 20 ©2019 RSM US LLP. All Rights Reserved.

  21. Slide 21: BCP Policy and/or Charter

    BCP Policy and/or Charter • Concise, but clear and definitive • Formally approved and properly adopted • Regularly reviewed and updated • Suggested topics: • Scope, objectives, and assumptions • Roles and responsibilities with clear accountability • General approach/methodology • Timeline and budget

  22. Slide 22: BCP Roles

    BCP Roles • Executive Sponsor • Steering Committee • Business Continuity Coordinator and/or Administrator(s) • Recovery Teams − Team Leaders − Alternate Team Leaders − Team Members (and Alternates) • Evaluators/Auditors • Liaisons 22 ©2019 RSM US LLP. All Rights Reserved.

  23. Slide 23: BCP Software Tools

    BCP Software Tools • Specialized tools for developing, maintaining and storing your BCP(s) and other related materials • Support consistent and effective planning • Relational databases to support data collection and maintenance • Specialized user interfaces and output reporting • User security, ext

  24. Slide 24: Requirements Definition

    REQUIREMENTS DEFINITION ©2019 RSM US LLP. All Rights Reserved.

  25. Slide 25: RSM's Business Continuity Planning Methodology

    RSM’s Business Continuity Planning Methodology 25 ©2019 RSM US LLP. All Rights Reserved.

  26. Slide 26: Requirements Definition: Disaster Risk Assessment (DRA)

    REQUIREMENTS DEFINITION Disaster Risk Assessment (DRA) ©2019 RSM US LLP. All Rights Reserved.

  27. Slide 27: Disaster Risk Assessment (DRA) Process

    Disaster Risk Assessment (DRA) Process • Assemble a comprehensive library of risk factors • Collect and analyze data from multiple sources − Perceptions − Government and industry authorities − Historical experiences − Observation − Other research • Assign ratings for Probability and appropriate Impa

  28. Slide 28: Custom Hazard Map

    28 Custom Hazard Map onuanoaunaneosaSRSSSS Peak Ground Acceleration http:/Awww.usgs.gov/

  29. Slide 29: DRA Sample

    DRA Sample 29 ©2019 RSM US LLP. All Rights Reserved.

  30. Slide 30: Risk Mitigation

    Risk Mitigation • Establish formal risk mitigation plans − Priorities correlated to risk assessment results − Objectives and tasks − Responsibilities − Timelines • Monitor progress and publish status reports • Periodically reevaluate both risks and mitigation 30 ©2019 RSM US LLP. All Rights Reserved

  31. Slide 31: Requirements Definition: Business Impact Analysis (BIA)

    REQUIREMENTS DEFINITION Business Impact Analysis (BIA) ©2019 RSM US LLP. All Rights Reserved.

  32. Slide 32: BIA Process

    BIA Process • Establish the BIA “framework” − Impact categories − Impact rating criteria and thresholds • Assemble a comprehensive inventory of business functions • Assess each function using the established framework • Identify and evaluate technical requirements 32 ©2019 RSM US LLP. All Rights Res

  33. Slide 33: Business Impact Analysis—Recovery Time Objective (RTO)

    Business Impact Analysis— Recovery Time Objective (RTO) 33 ©2019 RSM US LLP. All Rights Reserved.

  34. Slide 34: Technical Requirements

    Technical Requirements • Identify the key technical applications or services that are required to perform each function • Individually evaluate the criticality of each system • Determine the RTO of each system requirement • Validate the data loss tolerance or Recovery Point Objective (RPO) of each s

  35. Slide 35: BIA Sample

    BIA Sample 35 See Handout 1 – BIA Matrix Template ©2019 RSM US LLP. All Rights Reserved.

  36. Slide 36: Strategy Determination

    STRATEGY DETERMINATION ©2019 RSM US LLP. All Rights Reserved.

  37. Slide 37: RSM's Business Continuity Planning Methodology

    RSM’s Business Continuity Planning Methodology 37 ©2019 RSM US LLP. All Rights Reserved.

  38. Slide 38: Recovery Strategy Coverage Areas

    Recovery Strategy Coverage Areas • Technology − Hardware, software, and data − Voice and data communication − Third-party systems and interfaces • Facilities − Workspace − Data center(s) − Specialized sites (secure areas, lobbies, meeting rooms, etc.) • Specialized equipment and other resources • Op

  39. Slide 39: Recovery Strategy Gap Analysis

    Recovery Strategy Gap Analysis • Map BIA Requirements to Current/Planned Strategies • Determine Current/Planned Capabilities − Realistic/Valid Timelines • Timing From Initial Disruption System RTO Gaps • Foundation for Estimates − Interdependency Considerations 5 11 Gap • Predecessors Meet 40 • Rest

  40. Slide 40: Basic Recovery Strategy Options

    Basic Recovery Strategy Options • Internal Resources • Specialized Vendors/Services • Business Partners • Public Resources • Acquire/Address As Needed 40 ©2019 RSM US LLP. All Rights Reserved.

  41. Slide 41: Vendor Continuity Management Program

    Vendor Continuity Management Program • Risk-rate ALL suppliers and services-providers − Different than other vendor risk assessments − Rating based on their impact to the continuity of your operations − Consider criticality of product/service, portability, etc. − Include technology providers • Evalu

  42. Slide 42: Implementation and Documentation

    IMPLEMENTATION AND DOCUMENTATION ©2019 RSM US LLP. All Rights Reserved.

  43. Slide 43: RSM's Business Continuity Planning Methodology

    RSM’s Business Continuity Planning Methodology 43 ©2019 RSM US LLP. All Rights Reserved.

  44. Slide 44: BCP Manual – Structure and Format

    BCP Manual – Structure and Format • Defined, consistent, and logical • Should facilitate (or even mimic) a recovery effort • Supported by a detailed table of contents or even chapter summaries • Segregates administrative and overview sections from actionable recovery plans • Includes team-specific s

  45. Slide 45: Recovery Coordination Teams

    Recovery Coordination Teams • Discovery and notification • BCP activation − Broad disaster identification/detection options − Clear communication and escalation channels − Defined roles and alternates − Summary graphic and detailed narrative − Defined activation criteria − Correlation to other porti

  46. Slide 46: Recovery Coordination Teams continued

    Recovery Coordination Teams continued • Initial evaluation and escalation • Damage assessment • Internal and external communication • Coordination with external parties • Coordination with other internal processes • Priority determination • Strategy selection and allocation • Overall recovery coordi

  47. Slide 47: Departmental Business Resumption Plans (BRPs)

    Departmental Business Resumption Plans (BRPs) • Team/department overview − Ongoing (“normal”) responsibilities − Disaster responsibilities • Departmental recovery strategies − Facilities/workspace − Technology − Personnel − Other • Team assignments (including alternates) • Business functions and pri

  48. Slide 48: Departmental BRPs continued

    Departmental BRPs continued • Internal resources requirements − Quantity over time (schedule) − Source (including off-site storage) • Administrative/common recovery tasks • Custom recovery tasks • Reference materials − Contact lists − Standard Operating Procedures (SOPs) − Resource inventories − Con

  49. Slide 49: Custom Recovery Tasks continued

    Custom Recovery Tasks continued IT Backup IT Disaster Plan Recovery (DR) Plan RPO RTO Temporary Operating Procedures (TOPs) Restoration Activities 49 ©2019 RSM US LLP. All Rights Reserved.

  50. Slide 50: IT Disaster Recovery Plans (DRPs)

    IT Disaster Recovery Plans (DRPs) • Overview and scope • Team assignments (including alternates) • Recovery priorities and RTOs • Recovery strategy or strategies • Resource requirements − Quantity − Specs − Source − Location − Other 50 ©2019 RSM US LLP. All Rights Reserved.

  51. Slide 51: IT DRPs continued

    IT DRPs continued • Technical restoration tasks − Restoration − Configuration − Validation • Interdependencies and other considerations • Reference materials − Contact lists − Diagrams − Inventories − Addresses and settings − Administration and support procedures − Other 51 ©2019 RSM US LLP. All Rig

  52. Slide 52: Pandemic Response Plans

    Pandemic Response Plans “Recognized variation from traditional BCPs” • Little or no impact on facilities, technology, etc. • Major impacts on staffing, customers, vendors, etc. • Leverage and integrate with crisis management plans • Consider: − Prevention and containment − Monitoring − Escalation an

  53. Slide 53: Program Management and Testing

    PROGRAM MANAGEMENT AND TESTING ©2019 RSM US LLP. All Rights Reserved.

  54. Slide 54: RSM's Business Continuity Planning Methodology

    RSM’s Business Continuity Planning Methodology 54 ©2019 RSM US LLP. All Rights Reserved.

  55. Slide 55: Testing & Training – Initial Activities

    Testing & Training – Initial Activities • Train personnel on the overall BCP and their specific recovery roles • Implement recovery strategies • Perform initial testing—typically walk-through exercises: − Verify the BCP is accurate, adequate and usable − Validate effectiveness of recovery strategies

  56. Slide 56: BCP Training Program

    BCP Training Program • Key positions need to develop and maintain familiarity with their role and key BCP components − Document structure and navigation − Teams and responsibilities − Activation and escalation procedures − Recovery priorities and outage tolerances − Core recovery strategies • All st

  57. Slide 57: BCP Testing Program – Best Practices

    BCP Testing Program – Best Practices • Avoids repetition − Varies test type, scope, scenario, participants, timing, etc. • Considers realistic and unpredictable disaster circumstances − Adds realism to the events • Elevates complexity and expands scope over time • Evaluates and documents/reports all

  58. Slide 58: Basic Test Schedule

    Basic Test Schedule • Rolling 24-month calendar • Specific vs. approximate information − Timing − Test type − Participants • Gain approval and commitment • Maintain and adjust as needed 58 ©2019 RSM US LLP. All Rights Reserved.

  59. Slide 59: Enhanced Test Schedule

    Enhanced Test Schedule • Test scope and objectives to be achieved • BCP objectives to be exercised • Disaster scenario to be simulated − Type − Timing − Impact • Participant roles • Constraints or other variables 59 ©2019 RSM US LLP. All Rights Reserved.

  60. Slide 60: Disaster Scenario

    Disaster Scenario • Correlate to BCP objectives and test objectives • Outline realistic characteristics and circumstances • Derive from DRA, relevant research, etc. • Integrate unfolding circumstances • Vary type, timing, impact, duration, constraints, etc. 60 ©2019 RSM US LLP. All Rights Reserved.

  61. Slide 61: Disaster Scenario – Timeline (Example)

    Disaster Scenario – Timeline (Example) 61 ©2019 RSM US LLP. All Rights Reserved.

  62. Slide 62: Test Results and Actions

    Test Results and Actions • Test evaluation − Pre-defined objectives − Feedback from participants, evaluators, etc. − Adherence to test plan − Adherence to BCP • Test reporting • Enhancement/remediation plan − Correlated to test results − Designated responsibilities − Defined timelines • Monitoring a

  63. Slide 63: ©2019 RSM US LLP. All Rights Reserved.

    ©2019 RSM US LLP. All Rights Reserved.

  64. Slide 64: Conclusions/Wrap-up

    CONCLUSIONS/ WRAP-UP ©2019 RSM US LLP. All Rights Reserved.

  65. Slide 65: Key Elements of an Effective BCP Program

    Key Elements of an Effective BCP Program • Solid organizational commitment − Management visibly endorses the risk mitigation and recovery planning initiative • Effective risk management − Disaster risks are identified and sound mitigation measures have been implemented • Thorough BIA − Disruption im

  66. Slide 66: Key Elements of an Effective BCP Program continued

    Key Elements of an Effective BCP Program continued • Viable recovery strategies − Techniques for achieving critical recovery objectives are defined and fully implemented • Documented recovery plan − Recovery processes are defined, responsibilities assigned and reference information is available • Ef

  67. Slide 67: Key Elements of an Effective BCP Program continued

    Key Elements of an Effective BCP Program continued • Plan testing and maintenance − Realistic exercises are conducted to confirm plan accuracy, prepare participants to respond and identify enhancement opportunities − The plan is updated on a defined schedule and whenever the organization, operation

  68. Slide 68: Key Elements of an Efficient BCP Program

    Key Elements of an Efficient BCP Program • Established goals and objectives • Clear roles and responsibilities • Defined standards, methodologies, and techniques • Ongoing and regular collaboration • Proficient resource utilization • Useful and productive tools • Formal reporting and monitoring • Re

  69. Slide 69: RSM US LLP contact details

    RSM US LLP One South Wacker Drive, Suite 800 Chicago, IL 60606 312.634.3400 +00 (1) 800 274 3978 www.rsmus.com This document contains general information, may be based on authorities that are subject to change, and is not a substitute for professional advice or services. This document does not const

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