Manulife Financial Corporation · TSX:MFC
Manulife Financial — Shareholder Meeting (April 2003)
16 slides from Manulife Financial's shareholder meeting presentation, Apr 24, 2003
Slide 1: 2003 Annual General Meeting
promises EES | 1 2003 ANNUAL GENERAL MEETING
Slide 2: Dominic D'Alessandro, President & Chief Executive Officer
Dominic D’Alessandro PRESIDENT & CHIEF EXECUTIVE OFFICER
Slide 3: Earnings Per Share
Earnings Per Share $2.90 $3.00 $2.50 26% $2.40 $2.22 $2.00 $1.75 $1.50 $1.42 $1.25 $1.00 $1.00 $0.74 $0.56 $0.50 $0.37 $0.00 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Slide 4: Strategy
Strategy “Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.” - JACK WELCH FORMER CHAIRMAN & CEO, GENERAL ELECTRIC COMPANY
Slide 5: Execution
Execution “Look, we’re pretty simple and straightforward people at HSBC. What we’ve learned from history is that there are very few original strategies in our business. It’s all about execution. We don’t waste a lot of time thinking about what might happen, because we don’t know. We plan ahead in ve
Slide 6: Vision
Vision TO BE THE MOST professional LIFE INSURANCE COMPANY IN THE WORLD… financial protection PROVIDING THE VERY BEST AND investment management SERVICES TAILORED TO CUSTOMERS IN EVERY MARKET WHERE WE DO BUSINESS.
Slide 7: Our Core Competencies
Our Core Competencies è DISTRIBUTION EXCELLENCE è PRODUCT INNOVATION è CUSTOMER FOCUS è RISK & INVESTMENT MANAGEMENT è TECHNOLOGY
Slide 8: Our Values
Our Values è PROFESSIONALISM è REAL VALUE TO OUR CUSTOMERS è INTEGRITY è DEMONSTRATED FINANCIAL STRENGTH è EMPLOYER OF CHOICE
Slide 9: Our Future
Our Future l Favourable trends l Privatization, globalization, demographics l Intensified competition l Well-established and diversified businesses l Asia, United States, Canada l Strong management
Slide 10: Executing in 2002: United States
Executing in 2002 UNITED STATES l All three businesses – Insurance, Group Pensions, Individual Wealth Management – grew revenues, increased earnings, and gained or held market share l Key to success: multi-channel distribution strategy
Slide 11: Executing in 2002: Canada
Executing in 2002 CANADA l All of our businesses – Individual Insurance, Individual Wealth Management, Group Benefits, Group Pensions – are better positioned than they have been in years l Expense gap eliminated
Slide 12: Executing in 2002: Asia
Executing in 2002 ASIA l Revenues, funds under management and earnings all at record levels l Growth from existing operations, expansion to new businesses and geographies, and acquisitions l Agency force grew 14% to 18,000 agents
Slide 13: Executing in 2002: Japan
Executing in 2002 JAPAN l Results reflect difficult economic environment l Despite this, l Innovative new products introduced to consumers l Agency force strengthened and distribution channels expanded l Continued reduction in cost base
Slide 14: Executing in 2002: Reinsurance
Executing in 2002 REINSURANCE l Revenues rose and earnings rebounded l Focus is on our core life retrocession business
Slide 15: Executing in 2002: Investments
Executing in 2002 INVESTMENTS l Solid investment performance reflects benefits of portfolio diversification, strong credit culture, and conservative approach to provisions and valuations
Slide 16: An Award Winning Year
An Award Winning Year l Best Corporate Governance Program l 2002 Life Insurance Company of the Year – Manulife Indonesia l Corporate Excellence Award – Manulife Japan l #1 in Operational Relationships – Manulife USA Annuities l First in Customer Service – Elliott & Page Mutual Funds l Top Service Aw
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