Slide 1: Rollins, Inc: The leader in pest control
ROLLINS, INC The leader in pest control “Pest control down to a science”
Slide 2: The Rollins Brand
The Rollins Brand Continued Growth Our Company • Over 20 consecutive years of improved earnings • Leading pest and termite control company • Dividend increased a minimum of 12% for 18 • Powerful ORKIN brand name – world renown consecutive years • Over 2.4 million residential and commercial customers
Slide 3: Rollins: Then and Now
Rollins: Then and Now “We were in a lot of really poor businesses before we found a good business.” ----O Wayne Rollins 3
Slide 4: Our History
Our History - TOM 1-800-800-ORKIN
Slide 5: Key Events in Our History
Key Events in Our History 1901 Orkin began operations; Otto Orkin “The Rat Man” sold poison door to door 1964 Rollins buys Orkin for $62 million 1968 Rollins begins trading on the NYSE 1995 First Orkin franchise opens 1999 Orkin acquires Canadian Based PCO Services 2000 First Orkin international fra
Slide 6: Key Events in Our History (cont.)
Key Events in Our History (cont.) 2014 Rollins acquires Australian based Allpest WA and 2015 Statewide Pest Management Rollins acquires Critter Control, Inc. 2016 Rollins acquires UK based Safeguard Pest Control 2017 Rollins acquires Northwest Exterminating, Inc. 2018 Rollins acquires Singapore base
Slide 7: A Family of Brands
ROLLINS ) A FAMILY OF BRANDS CANADA AUSTRALIA 22 NORTHWEST wesrery EB spurech Stan} XTERMINATING DA LESTERN . — WILDLIFE SERVICE 3 CLARK § ¢ rane (TD THE PEST CONTROL PEOPLE Cae cw A— SON. xesrrenpesrconrronirn™. rardwolf —- Games/y we PEST SERVICES
Slide 8: Industry
Industry Growth Awareness Customers Market $18 billion industry globally with an Increasing health US, roughly 70% residential US US market is 20,000 companies; expected growth rate of 4-5% awareness and 30% commercial Highly fragmented market annually; $12+ billion US Competitors Evolution 3 larges
Slide 9: Rollins Value Proposition
Solid track record of Shareholder Value creation Rollins Value Proposition Competitive Advantage Brand and best in class customer experience Recession Resistant 80+% of revenues are recurring Significant Insider Ownership Strong management and excellent depth Strong Balance Sheet Focus on sustained
Slide 10: Revenue & Retention by Business Line
Revenue & Retention by Business Line 38% 42% 17% 1% Commercial Residential Termite Other Retention 88% - 90% Retention 76% - 85% Retention approximately 85% 10
Slide 11: General Pests
General Pests Mosquitoes Termites Mosquito control begins with a To prevent termites in your structure, thorough inspection and treatment eliminate moisture problems, and recommendations such as removing remove food sources. This will help conducive conditions make your structure a less attractive t
Slide 12: Wildlife
Wildlife Rats Snakes Rats often are attracted to homes for A step that can help prevent snakes is the 3 essentials: Food, Water, & removing as much of their habitat as Shelter. Homeowners should reduce possible. Without a comfortable or eliminate as many of these habitat, snakes will relocate source
Slide 13: Residential Business
Residential Business Focused On Sustained, Profitable Growth Companies offering Residential • Rising concern over health, safety and protection of property services • Better informed consumers, targeting specific segments • Internet providing accelerated growth • Orkin, LLC • Recession resistant – n
Slide 14: HomeTeam Pest Defense
HomeTeam Pest Defense VISION – To deliver a delightful experience every time for a lifetime PURPOSE – Protecting homes and improving communities • Of the Top 25 Builders in 2017, HomeTeam provides service to 23 of 25. • As of 2018, HomeTeam has installed TAEXX in over 1,000,000 structures • For the
Slide 15: Commercial Business
Commercial Business Focused On Sustained, Profitable Growth Companies offering Commercial • No. 1 commercial pest control provider in North America – over 20% services market share • Orkin, LLC • Increasing demand driven by health and safety concerns • Orkin Canada • Worldwide service network with 1
Slide 16: Termite & Ancillary Business
Termite & Ancillary Business Focused On Sustained, Profitable Growth Companies offering Termite & • Termite damage -- $5.6 billion annually, a real threat to homeowners Ancillary services • Strong recurring revenue and high retention • Orkin, LLC • Invigorated sales force, utilizing digital technolo
Slide 17: Wildlife Control
Wildlife Control Wildlife – Accelerating Our Growth Opportunity • North America Wildlife Category Opportunity of $500M+ • Critter Control and Trutech are #1 and #2 companies in the category • Immediate synergy created by integrating marketing and training Continued Growth • Built-in acquisition netw
Slide 18: Commitment to Training
Commitment to Training 27,000 sq. ft. state of the art Named to Training Magazine Attracts regulators, educators, Learning & Training Center “Top 125 Training Companies” & university researchers unique to pest control for the past 13 years industry, including Termite & Commercial training facility 1
Slide 19: Global Training Communication
Global Training Communication Web-based employee training network utilized by employees and franchises worldwide 19
Slide 20: People – Our Greatest Asset
People – Our Greatest Asset 20
Slide 21: Revenue Growth 2010-2019
Revenue Growth 2010-2019 $2,000,000,000 $1,800,000,000 $1,600,000,000 $1,400,000,000 $1,200,000,000 $1,000,000,000 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 21
Slide 22: Net Income 2010-2019
Net Income 2010-2019 $240,000,000 $220,000,000 $200,000,000 Average Growth Rate = 12.9% (11.6% Adj for Tax) $180,000,000 $160,000,000 $140,000,000 $120,000,000 $100,000,000 $80,000,000 $60,000,000 22
Slide 23: Global Strategic Franchises
Global Strategic Franchises 23 North & South America 49 Orkin Domestic Franchises 94 Orkin International Franchises Worldwide 34 Europe & Asia 10 Orkin Australia Franchises 1 Australia 83 Critter Control Franchises 5 Africa 236 Total Franchises 63 Total Countries Europe • Netherlands • Ireland • Por
Slide 24: Technology: BOSS – Branch Operating Support System
Technology BOSS – Branch Operating Support System 24
Slide 25: Technology: Virtual Route Management
Technology Virtual Route Management 25
Slide 26: Technology: BizSuite, InSite
Technology BizSuite, InSite 26
Slide 27: Growth and the Future of Rollins
Growth and the Future of Rollins 27
Slide 28: Sustainability Mission
Sustainability Mission At Rollins, we are committed to sustaining our people and communities, our environment, and our business. 28
Slide 29: Thank You
Thank You For questions, please reach out to Julie Bimmerman Julie Bimmerman VP, Finance and Investor Relations (404) 888-2000 jbimmerman@rollins.com Telephone Location Website 404-888-2000 2170 Piedmont Rd, NE www.rollins.com Atlanta, GA 30324 investorrelations@rollins.com United States Updated: 20