Ehealth, Inc. · NASDAQ:EHTH
Ehealth — Q3 2026 Earnings Presentation
15 slides from Ehealth's earnings presentation, Nov 4, 2026
Slide 1: Q3 2026 Financial Results
©2026 eHealthInsurance Services, Inc. 1 Q3 2026 Financial Results
Slide 2: Safe Harbor Statement
©2026 eHealthInsurance Services, Inc. 2 Safe Harbor Statement Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally relate to future events or our future financ
Slide 3: Q3 2026 Earnings Highlights
©2026 eHealthInsurance Services, Inc. 3 Q3 2026 Earnings Highlights Q3 2026 total revenue of $21.3 million declined 60% YoY, in line with our strategy of reducing marketing spend outside of key enrollment periods. Q3 2026 positive net adjustment, or tail revenue, of $1.4 million compared to $12.
Slide 4: Year-1 Achievements
©2026 eHealthInsurance Services, Inc. Year-1 Achievements Launched Lifetime Advisory Operating Model that combines relationship-driven sales with eHealth’s core advantages in consumer brand, technology, and carrier integrations. Continued to diversify our business through expansion of ancillary prod
Slide 5: Q3 2026 Revenue & Profitability
©2026 eHealthInsurance Services, Inc. $53.9 $21.3 Q3-FY25 Q3-FY26 Revenue ($, MM) ($34.0) ($39.9) Q3-FY25 Q3-FY26 Adjusted EBITDA(1) ($, MM) ($31.7) ($35.9) Q3-FY25 Q3-FY26 GAAP Net Loss ($, MM) 5 Q3 2026 Revenue & Profitability (1) Refer to the appendix for definitions of certain metrics and our no
Slide 6: Q3 2026 & YTD Operating Cash Flow Progress
©2026 eHealthInsurance Services, Inc. ($25.3) ($11.2) Q3-FY25 Q3-FY26 Operating Cash Flow ($, MM) 6 Q3 2026 & YTD Operating Cash Flow Progress Q3 2026 operating cash flow improved by $14.1M YoY. Through the first nine- months of 2026, operating cash flow is up 85% YoY. Breakeven or better operating
Slide 7: Q3 2026 Medicare Segment Performance
©2026 eHealthInsurance Services, Inc. $49.9 $18.1 Q3-FY25 Q3-FY26 Medicare Segment Revenue ($, MM) 7 Q3 2026 Medicare Segment Performance (1) Refer to the appendix for definitions of certain metrics and our non-GAAP financial measures along with reconciliations to the most comparable GAAP measure. Q
Slide 8: Strong Early Performance Under Lifetime Advisory Model
©2026 eHealthInsurance Services, Inc. 8 (1) Refer to the appendix for definitions of certain metrics and our non-GAAP financial measures along with reconciliations to the most comparable GAAP measures. Strong Early Performance Under Lifetime Advisory Model Medicare segment variable marketing & adver
Slide 9: Launched Content Genius in Q3 2026
9 Launched Content Genius in Q3 2026 AI-powered platform that streamlines how we gather, validate, and publish information for thousands of Medicare plans. Many plans, many formats Content Genius HMO PPO HMO-POS D-SNP C-SNP Ancillary Validated & published Organized MA plan content Content Genius Exp
Slide 10: Cumulative Tail Revenue and Commissions Receivable
©2026 eHealthInsurance Services, Inc. Cumulative Tail Revenue Recognized ($MM) Reflects appropriate conservatism of LTV models $5 $86 $125 $146 $153 $201 $224 $268 $285 2018 2019 2020 2021 2022 2023 2024 2025 2026 Commissions Receivable Increased YoY $908 $971 Sep 30, 2025 Sep 30, 2026 Ending Commis
Slide 11: FY26 Guidance
©2026 eHealthInsurance Services, Inc. 11 FY26 Guidance (1) Refer to the appendix for definitions of certain metrics and our non-GAAP financial measures along with reconciliations to the most comparable GAAP measure. 2026 Full Year Guidance Guidance Range (in millions) Total Revenue $405 – $445 GAAP
Slide 12: Appendix
©2026 eHealthInsurance Services, Inc. Appendix 12
Slide 13: Definitions
©2026 eHealthInsurance Services, Inc. 13 Definitions Segment gross profit (loss) is calculated as total revenue for the applicable segment less variable marketing and advertising expenses, segment customer care and enrollment expenses and cost of revenue for the applicable segment. Variable marketin
Slide 14: Reconciliation of GAAP to Non-GAAP Financial Measures
©2026 eHealthInsurance Services, Inc. 14 Reconciliation of GAAP to Non-GAAP Financial Measures (1) Refer to the appendix for definitions of our non-GAAP financial measures.
Slide 15: Reconciliation of Guidance GAAP Net Loss to Adjusted EBITDA
©2026 eHealthInsurance Services, Inc. 15 Reconciliation of Guidance GAAP Net Loss Attributable to Common Stockholders to Adjusted EBITDA (1) Refer to the appendix for definitions of our non-GAAP financial measures.