Uber Technologies, Inc. · NYSE:UBER
Uber Technologies — Investor Day (February 2022)
189 slides from Uber Technologies's investor day presentation, Feb 10, 2022
Slide 1: Investor Day
SSNS eactitel Ys INVESTOR. Uber
Slide 2: Pil
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Slide 3: Welcome / Agenda
WELCOME OPENING REMARKS MOBILITY DELIVERY FREIGHT BREAK (15 MINUTES) Balaji Krishnamurthy Head of Investor Relations Dara Khosrowshahi Chief Executive Officer Andrew Macdonald SVP, Mobility & Business Operations Pierre-Dimitri Gore-Coty SVP, Delivery Lior Ron VP, Uber Freight INVESTOR DAY PRODUCT &
Slide 4: Forward-looking statements
Forward-looking statements This Investor Day presentation contains forward-looking statements regarding, among other things, our future business expectations, products, strategies and goals, including the future financial, strategic and operating performance of the Company and the Company's long-ter
Slide 5: Opening Remarks
OPENING REMARKS Dara Khosrowshahi
Slide 6: Uber was hitting its stride pre-COVID
Uber was hitting its stride pre-COVID {3 Uber shares driven higher by promise of profitability Car-booking company shares rise 5% on reassurances about 2021 targets FT Financia TIMES Uber | Investor Day 2022 TS Uber gains after analysts say results help with credibility Uber moves closer to profitab
Slide 7: Then the world stopped moving
Then the world stopped moving “US spending on ride-hailing with Uber, Lyft falls as coronavirus spreads THE WALL STREET JOURNAL. “Uber and Lyft plunge, erasing recent gains after promising profits "Tae TechCrunch “Uber rides are down 70 percent in some markets amid coronavirus pandemic The Washingto
Slide 8: Uber today: stronger than ever
Uber today: stronger than ever Q4 2021 Results $25.9B 1.8B Gross Bookings Trips +51% year over year +23% year over year 118M MAPCs 4.4M Earners Uber | Investor Day 2022 $86M Adjusted EBITDA +$540M year over year 825K+ Merchants
Slide 9: 2017-2021 growth
sopazone" 2017-2021 15% 11% 27% CAGR 68M > 118M $506 > $766 $34B > $90B MAPCs Gross Gross Bookings Bookings per MAPC Uber | Investor Day 2022
Slide 10: We moved rapidly to focus on growth opportunities
We moved rapidly to focus on growth opportunities while securing our future Divestitures Operating initiatives Uber delivery_» zomato Exited 15+ in India A sub-scale delivery JUMP 5 @ lime markets ; SK Telecom JV egos e > Ssennder Pp Freight funding Uber Elevate > “Zioby Headcount reduction ATG > Au
Slide 11: A global tech platform at massive scale
A global tech platform at massive scale Serving multiple multi-trillion-dollar markets with products leveraging our core technology and infrastructure 72 10,000+ Countries Cities' 1,Based on our international definition of cities; countries and cities Uber | Investor Day 2022 metrics as of December
Slide 12: Emerging as an all-weather company
Emerging as an all-weather company ae LI [ |] aa | $41B 7 Ql19 Q2’19 Q3’19 Q4'19 Ql’20 Q2’20 Q3’20 Q4’20 Ql’21 Q2’21 Q3’21 Q4’21 $103B Mobility © Delivery [Freight Uber | Investor Day 2022 11.$ amounts are annualized run rate Gross Bookings 1}
Slide 13: Mobility has established
“Mobility has~ established Uber | Investor Day 20;
Slide 14: Uber Investor Day 2022
Uber Investor Day 2022
Slide 15: Logistics is going through transformation
Logistics is going throu transformati Investor Day 2022
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Slide 17: Uber's platform advantage
Uber’s platform advantage Uber | Investor Day 2022 Value to consumers & earners > Membership & loyalty Cross-promote T Value to Uber
Slide 18: Deliver Now
Deliver Now 1400 Broadway Ave Geta car delivered right to your door Get started 3 Restaurants Groceries = = > 4) a Go anywhere oe Alcohol Pet supply Essentials > ss & = 20% off essentials to Get anything ~ as = Limited time offer Where to? © Now ¥ Order again See all The Posh Bagel Seattle-Tacoma In
Slide 19: Promotion between apps lowers costs and improves retention
Promotion between apps lowers costs and improves retention Uber | Investor Day 2022 1400 Broadway Ave » UberX 24 dB 8:15pm + 3 min away A Restaurants Groceries ape Getit delivered Delivers by 845m Alcohol Pharmacy 20% off essentials to your home Order Again seeall FG The Posh Bagel 48 Be a Order Wha
Slide 20: Uber One
9:41 a € } Uber One fe) a A) Rides and delivery, together $9.99/mo Tuesday, 6 June Join free for 1 month Don't miss out on s Unlimited $0 Delivery Fee orders on f @ Uber One Join Uber One! One membership fits on deliveri groceries and rides. Try free for 3 months. Priority service Top-rate: Exclusiv
Slide 21: More types of work = More opportunities to earn
More types of work = More opportunities to earn Uber | Investor Day 2022
Slide 22: Leveraging our unique assets
ea Hilton San Chinese % Pickup Sort» ME Eats Pass e rae Leveraging our —_— g g Ncisco CO ee unique assets —— <a UberX 23 © $44.90 to scale new te —_ a businesses & ee Employee Transportation. Uber | Investor Day 2022
Slide 23: What sets us apart
Uber What sets Us apart Uber | Investor Day 2022 Leading position in massive TAMs Platform creates significant value Exceptional growth and profitability
Slide 24: Andrew Macdonald
ayy * q io Andrew Macdonald: N Uber | Investor Day 2022
Slide 25: Uber
Uber | Investor Day 2022
Slide 26: Mobility
Mobility Uber | Investor Day 2022
Slide 27: Largest mobility platform in the world
Mobility Largest mobility platform in the world Local leadership, global scale Active in 72 countries & territories leading positions in our top 10 markets run-rate Gross Bookings, Q4’21 w fe) of global Gross Bookings from (o} markets with #1 category position! & Owned operations? ial Minority-owned
Slide 28: Mobility products
Mobility 2021 2c ft = UberX UberXL UberXShare Uber Green GA — @ F< x& 2011 Black SUV Comfort Reserve e® oO «8 @€> Black SUV Taxi Moto Auto Shuttle = ~ as a Health Intercity Hourly Rentals aa BS Sp cs Connect Public Transit 2 Wheels Carshare Uber | Investor Day 2022
Slide 29: Uber has come a long way to be a regulated service globally
Mobility Uber has come a long way to be a regulated service globally = sl = = — = ~ mig = il we {0} —— = = cE = : il 2 Uber | Investor Day 2022 Ad es 12) EARH MHEG fie rien NY] YN fi a a e| & al ico}
Slide 30: Make every journey better
Mobility Make every journey better > > > 2 > Deepen core Expand use Scale sustainable Develop Lead the rides penetration cases low-cost products alternatives transition to to individual electric & car ownership autonomous vehicles Uber | Investor Day 2022
Slide 31: Ridesharing penetration still low
Mobility | Deepen core rides penetration > Expand ~ Scale -> Develop > Lead Ridesharing penetration still low, even in our largest markets Weekly active consumer penetration Average Q4’19 weekly actives! / Total population 18+ 7.2% 6.5% 41% 4.0% 3.9% 3.3% 13% YX zz ————: Brazil Australia Mexico Unit
Slide 32: Ridesharing penetration still low
Mobility | Deepen core rides penetration > Expand ~ Scale -> Develop > Lead Ridesharing penetration still low, even in our largest markets Weekly active consumer penetration Average Q4’19 weekly actives! / Total population 18+ @BR penetration, @AUS penetration, IND would add 7.2% US would add ~$15B
Slide 33: Unlocking growth in large markets
Mobility | Deepen core rides penetration > Expand ~ Scale -> Develop > Lead Unlocking growth in large markets where Uber isn’t yet a household name We expect to generate $2B+ Gross Bookings across Spain, Germany, and South Korea in 2024 E= Spain E™ Germany s@; South Korea ~60X ~3X ~2X cit ~3X = = 20
Slide 34: Consumer mobility needs a few of our trips
Mobility | Deepen - Expand use cases ~ Scale -> Develop > Lead Consumer 9 Ox mobility needs a fe] of our trips are on some version of UberxX: abo allel rere: beyond UberX Only... W<5% of trips’ are shared @©1% of trios are scheduled in advance = 4% of trips! are with Moto / Auto / Taxi Uber | Invest
Slide 35: Reserve lets us tap into pre-booked transportation
Mobility | Deepen - Expand use cases ~ Scale -> Develop > Lead Reserve lets us tap into pre-booked transportation When reliability matters most, riders plan ahead—and they want to know that Uber does, too $8B Livery & private car service TAM* in the US alone (majority booked ahead) —a high-margin se
Slide 36: Existing Hailables industry is 2X the size of our Mobility business
Mobility | Deepen - Expand use cases ~ Scale -> Develop > Lead Existing Hailables industry is 2X the size of our Mobility business* $120B+ Annual consumer spend?! 20M Licensed vehicles? Uber | Investor Day 2022 1 Data as of 2019 for Taxi + Auto + Moto using Uber internal analysis as well as IBIS, St
Slide 37: Get every taxi on Uber by 2025
Mobility | Deepen - Expand use cases ~ Scale -> Develop > Lead Get every taxi on Uber by 2025 Value to drivers $3B+ e Incremental earnings 6X+ e Attract e-hail consumers e Leverage Uber’s tech & safety tools Value to riders e Upfront price e@ Door-to-door service e Safety features Gross Bookings $40
Slide 38: Multi-product riders spend more
Mobility | Deepen - Expand use cases ~ Scale -> Develop > Lead Multi-product riders’ spend 3X more, with +16pp higher retention vs. single-product riders GB per consumer Retention rate Active platform consumers in Q4’21 Q4’19 consumers still active in Q4’21 3X ; _—_p +16pp 1 Product 2Products ff 3Pr
Slide 39: Personal vehicles continue to represent most mobility trips
Mobility | Deepen - Expand ~ Scale sustainable low-cost products -) Develop > Lead Personal vehicles continue to represent the vast majority of mobility trips today Uber UberX Black UberX Share Price per trip (us) Fh aS fo) HR e fo) An e N 230K 22.6M 3.4M Weekly trips usy Ue 7X Uber's trip volume -e
Slide 40: UberX Share puts more people in fewer cars
Mobility | Deepen > Expand > Scale sustainable low-cost products > Develop > Lead UberX Share puts more people in fewer cars UberX Share has positive unit economics and is ready to scale globally ‘South Beach e Increases vehicle efficiency Found you a co-rider e Lowers prices Brickell e Expands adop
Slide 41: High Capacity Vehicles unlock a magical bus ride
Mobility | Deepen - Expand ~ Scale sustainable low-cost products -) Develop > Lead High Capacity Vehicles unlock a magical bus ride for everyone, every day Reason to invest For many around the world, the commute experience is slow, stressful, and unsafe Uber HCV offers a safe, reliable, and comforta
Slide 42: Uber Auto and Moto unlock a massive TAM
Mobility | Deepen - Expand ~ Scale sustainable low-cost products -) Develop > Lead Uber Auto and Moto unlock a massive TAM in emerging economies e Low-cost hailables reach new riders in e Auto and Moto are an important user emerging economies such as Asia, Latin acquisition lever and serve a user Am
Slide 43: A growing and engaged driver base is critical
Mobility A growing and engaged driver base is critical to our success Investments in driver growth Uber’s platform offers multi-gig flexibility that are paying off other companies simply can’t match Driver Platform Preference” +25% Q4'21 2X monthly growth rate ball I Uber! Competitors In FY 2021 vs.
Slide 44: New longer-distance offerings will help displace car ownership
Mobility | Deepen Expand ~ Scale > Develop alternatives to individual car ownership > Lead New longer-distance, multi-day offerings will help gradually displace car ownership Uber Rent P2P Car-sharing CAR From this...» _ Uber Rent with Valet Strong fit with both sides of marketplace? See Rental cars
Slide 45: We're leading the world's transition to EVs
Mobility | Deepen - Expand ~ Scale > Develop > Lead the transition to electric & autonomous vehicles We're leading the world’s transition to EVs and sustainable, emission-free mobility Growth in EVs (US, Canada, EU) Growing EV penetration (London) 2.7X growth in active EVs in 2021 EV penetration in
Slide 46: Autonomous vehicles will lead to significant expansion of TAM
Mobility | Deepen -> Expand ~ Scale > Develop > Lead the transition to electric & autonomous vehicles Autonomous vehicles will lead to significant expansion of TAM Distribution of US urban vehicle miles travelled US opportunity > in excess of $1T 1 i I i I ! ' ' Denotes 25X Growth H current ----enab
Slide 47: Uber offers AV developers the best platform for going to market
Mobility | Deepen - Expand ~ Scale > Develop > Lead the transition to electric & autonomous vehicles Uber offers AV developers the best platform for going to market Uber will drive significant value for AV partners Single integration will offer access to a global mobility, delivery, and freight mark
Slide 48: Growth at scale with strong margin progression
Mobility Growth at scale with strong margin progression We expect record Gross Bookings and Adjusted EBITDA in 2022 __ mil : 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 Investment to build category I Gross Bookings [J Adjusted EBITDA margin (% of GBs) Uber | Investor Day 2022 48
Slide 49: Make every journey better
Mobility Make every journey better > > > 2 > Deepen core Expand use Scale sustainable Develop Lead the rides penetration cases low-cost products alternatives transition to to individual electric & car ownership autonomous vehicles Uber | Investor Day 2022 49
Slide 50: Delivery
DELIVERY Pierre-Dimitri Gore-Coty
Slide 51: Delivery is now 3x larger than it was
Delivery ~3xX —— 9548 Delivery is now 3 times larger than it was when the pandemic began’ $17B : : . Ql18 Q218 Q318 Q4’'18 Ql1’19 Q2119 Q3'19 Q4'19 Ql’20 Q2’20 Q3’20 Q4’20 Ql’21 Q2’21 Q3’21 Q4’21 Uber | Investor Day 2022 1. Gtoss Bookings annualized run rate. 51
Slide 52: Global grocery and restaurant spend
Delivery $2.5T $1.8T Global grocery [2 Global restaurant ape ne! Significant headroom spend? for further penetration in the core categories, markets we serve 1 Ext for-Y 2020 for active Uber Dever mato ba lave scale Uber | Investor Day 2022 26 uch as alcohol ot swale
Slide 53: The best of your community, brought to your doorstep
Delivery The best of your community, brought to your doorstep
Slide 54: We're already so much more than a food delivery platform
We're already so much more than a food delivery platform Uber | Investor Day 2022
Slide 55: Largest food delivery platform ex-China
Delivery As the largest food delivery platform ex-China, we’re best positioned to capture the on-demand delivery opportunity Local leadership, global scale Active in 32 countries & territories, 11 priority new verticals countries 7 leading positions in our top 10 markets! é k 3 run-rate Gross Bookin
Slide 56: Segment profitability steadily expanding
Delivery Segment profitability steadily expanding, enabling reinvestment into growth initiatives Delivery Adjusted EBITDA as % of Gross Bookings Key drivers of margin expansion Fulfillment cost reduction Unfulfilled orders 0.2% Support cost oe Courier cost per trip Take rate expansion (10%) Pricing
Slide 57: Operational improvements and strong execution
Delivery Operational improvements and strong execution have driven substantial improvements in the US... + O/ Active partnered merchants 7s Of Ma~épPcs' © 4vs.Q1 2021 © Dec ’21vs. Jan '21 + Active couriers Ce) Courier cost per trip Q4 vs. Q1 2021 ae O 4vs.Q1 2021 Uber | Investor Day 2022 1. MAPC gro
Slide 58: US Delivery outpaced category growth in H2 2021
..as US Delivery outpaced category growth in H2 2021 Solidified urban CPI while driving suburban share gains B Category ~34% 66% 5.0% US category position’ 3.9% Q4'21 25% - +1.7ppt i 2% US category position [essssessessssses] Jan’21 vs. Dec ’21 Q2 Q3 Q4 1. Category position ("CP") percentages are in
Slide 59: Algorithmic machine learning-based courier pricing
Algorithmic Machine learning-based courier pricing targeting Industry-leading tech driving material cost savings, accelerating our ability to reinvest in a the US oo a Uber | Investor Day 2022 59
Slide 60: International markets provide scaled growth and profitability
Delivery International markets provide scaled growth and profitability Deliberately prioritized high-quality International Delivery Gross Bookings $30B international markets, entering most major markets in 2016. Today, Uber is present in 7 of the top 10 GDP markets globally, with a CP1 or CP2 positi
Slide 61: Market spotlight | Taiwan
Delivery Market spotlight | Taiwan Healthy category position and ..While approaching Strong growth in membership top-line trends... EBITDA profitability in 2021 adoption 0% wr : (31%) 9% Q1'20 Q2'20 Q3’'20 Q4'20 Ql'21 Q2’'21 Q3'21 Q4'21 Jan’20 Dec ’21 Jan'20 Dec '21 . Adj. EBITDA as % of Membership
Slide 62: Market spotlight | France
Delivery Market spotlight | France Robust top-line growth while ..and growing Continued strong execution has led gaining category share... profits through 2021 to a far superior in-market product 68% oe 3X 1.7x 60% 0% Q1'20 Q2'20 Q3’'20 Q4'20 Ql'21 Q2’'21 Q3'21 Q4'21 Q1'20 Q2'20 Q3'20 Q4'20 Ql'21 Q2
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Slide 64: Grocery and new verticals are essential to our Delivery vision
Delivery Grocery and new verticals are essential to our Delivery vision Online grocery is a large, underpenetrated opportunity We already hold a #1 or strong #2 category position among on-demand delivery players in 8 out of our top 10 priority markets. In the US, the Cornershop and Drizly acquisitio
Slide 65: We see grocery as the entry point for broader retail
Delivery We see grocery as the entry point for broader retail Unique stores shopped per user, Chile” Cornershop members represent 70%+ of ei GBs in Chile and spend an average of $6,000 on 20+ unique stores annually! 20 Members order from a wide range of 15 categories beyond just grocery, such as hom
Slide 66: Strengthening the grocery and retail product experience
Delivery We are focused on strengthening the grocery and retail product experience le = The right selection across Any purchasing occasion, Grocery ¢ grocery, convenience, pharmacy, whether large or small basket, au 24+ results for “Milk” home, and so much more on-demand or scheduled dy “aetour city
Slide 67: Scheduling and delivery window
Delivery Scheduling Delivery window Tomorrow Jani in 90 mins 1:00 AM -12:00 PM 12:00 AM-1:00 PM 100 PM-2:00PM 2:00 PM-3:00 PM 3:00 PM- 4:00 PM 4:00 PM - 5:00 PM Uber | Investor Day 2022 Post-order modification ay Help eaty Blvd carrefour 12:36 Order received Your order +7 items Additems —_Viewreceip
Slide 68: Our quick commerce partnerships complement our marketplace
Delivery Our quick commerce partnerships complement our on-demand marketplace value proposition We're taking a partnership-first approach to offer consumers the benefits of quick commerce while remaining asset light. Leveraging this approach, we have successfully onboarded 480+ locations across 7 co
Slide 69: Direct addressing the last-mile logistics opportunity
Delivery Direct addressing the $200B+ last-mile logistics opportunity @ + Uber Same-day delivery and order tracking powered by Uber Direct Uber Direct is synergistic with marketplace. It forms and deepens How would you like to get your order? merchant relationships. Direct densifies our network, dri
Slide 70: Multiple levers for Delivery to drive growth
Delivery Multiple levers for Delivery to drive growth for the long term Further penetration of Cross-sell, engagement restaurant category growth with New Verticals 3% 1.4X Uber food delivery 21 GB as % of Higher platform order frequency restaurant spend in active countries for NV users vs. non-NV us
Slide 71: The best of your community
Delivery The best of your community, brought to your doorstep
Slide 72: Freight
FREIGHT Lior kon
Slide 73: Facebook's problem starts at the top
Freight Facebook's problem starts at the top T he Ethiopia starves its citizens Shein: China's fastest fashion Economist ;eeneses ' Theshortage : ' economy |; Uber | Investor Day 2022
Slide 74: Trucking is the backbone of the global economy
Freight Trucking is the backbone of the global economy Global market size* Of global logistics spend? US market size? Of everything sold in the US moves on a truck® L Amstrong & Associates, Inc,, “Third-Party Logistics Market Results And Trends for 2016" (2016). 2. Keamey analysis (2019). Uber | Inv
Slide 75: But the industry is broken
Freight But the industry is broken Shipper costs skyrocketing? Devastating environmental impacts Drivers aging out’ Vastly inefficient capacity sourcing 1903 2003 M2013 US Greenhouse Emissions® +43% Year over year 20-24 25-34 34-44 45-54 55-65 65+ 7 18 "19 20 ‘21 Carriers Ecosystem Shippers Environm
Slide 76: The largest digital freight marketplace
Freight The largest digital freight marketplace Shippers $ l 7 B Software and services to optimize their logistics spend Freight under management ee eee Logistics cloud Uber Freight + TRANSPLACE an Uber Freight company Real-time Machine Planning Load execution procurement learning Pr it Analytic . L
Slide 77: Redefining the economics of truck ownership
Freight Redefining the economics of truck ownership Utilization A Utilization A Revenue A Uber | Investor Day 2022 OpEx VW
Slide 78: Access to >1M drivers
Freight Access to >1M drivers—the largest digital fleet Uber | Investor Day 2022
Slide 79: Today, we are the platform of choice for carriers
Freight Today, we are the platform of choice for carriers We're the #1 recommended carrier app Carrier engagement on our platform grows over time Share of carriers likely to use? Indexed volume per carrier? Uber 50% Freight 40% 48% CAGR 30% 20% cl Ox 10% “ r Yearl Year 2 Year3 Year 4 Other brokers 1
Slide 80: Digital carrier network unlocks a superior business model
Freight Digital carrier network unlocks a superior business model Lower ep TTPO ISS > . . =* Moreloads ----. we shipper price ce 4 4 X , : | 5 io er ' . ' / Marketplace ' Efficiency i Service ' / 1 ' ‘ Lower carrier Lower ops More reliable . : More carriers costs costs ‘ , service R 4 4 \ Es o \, ‘
Slide 81: Marketplace optimization never before possible
Slide 82: Continuously driving carrier costs down
Slide 83: Industry-leading automation creates a more scalable business model
Slide 84: A digital, instant network
Slide 85: Becoming a vital offering to the biggest shippers
Slide 86: Technology + service drive increased engagement
Slide 87: Transplace
Slide 88: Before: shippers procuring supply
Slide 89: Transplace: streamlining and optimizing
Slide 90: North America's end-to-end logistics platform
Slide 91: Transplace further accelerates our logistics flywheel
Slide 92: Uber Freight: the preferred network
Slide 93: We simplify the movement of goods
Slide 94: Product & Platform
Slide 95: Platform
Slide 96: Earners
Slide 97: Shared onboarding—simpler workflow
Slide 98: Shared onboarding—more supply hours, more trips
Slide 99: Shared heat map
Slide 100: Single app—more choices
Slide 101: Different peak demand periods for mobility and delivery
Slide 102: Single app—more earnings opportunities
Slide 103: Single app—higher retention
Slide 104: With different peak periods, cross-sell has lower CAC
Slide 105: Large opportunity to increase cross-platform earners
Slide 106: Earnings—recap
Slide 107: Consumers
Slide 108: Growing range of options to go anywhere and get anything
Slide 109: Interconnected apps
Slide 110: Lots of surfaces for cross-promotion
Slide 111: Interconnected apps create lower CAC
Slide 112: Consistent identity, payments, profiles, and preferences
Slide 113: Magical moments through Go & Get combinations
Slide 114: Connected experiences increase consumer engagement
Slide 115: Cross-product consumers have higher retention and LTV
Slide 116: Cross-platform adoption has steadily increased
Slide 117: Uber One
Slide 118: Members spend more
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