Anz Group Holdings Limited · ASX:ANZ

Anz — Shareholder Meeting (August 2003)

37 slides from Anz's shareholder meeting presentation, Aug 14, 2003

  1. Slide 1: 2003 Adelaide Shareholder Meeting

  2. Slide 2: ANZ in South Australia

    SA for 167 in Staff ° 79 branches 950 dedicated operated South Australia POaracpaRriaad: Ppkatirt OB

  3. Slide 3: Staff remove litter along Kingfisher Creek

    a ni ie JUNE ‘Staff members from Modbury branch remove litter along Kingfisher Creek

  4. Slide 4: Staff volunteering for community projects

    - Our staff are volunteering fora number of community projects — 7 Staff volunteers on Badge Day for the Royal. Flying Doctor Service -

  5. Slide 5: Slide 5

  6. Slide 6: oo

    oo

  7. Slide 7: Economic and Financial Performance

    nt Bank re ffe y “8 g _ TY ee <c Oo. 1 & “a: ae) YY a W” ° he a Econom e Financial Performance

  8. Slide 8: A different bank

    ank nt B ffere at a ANZ AD -

  9. Slide 9: Corporate Governance

    Corporate Governance . Ethical, competent and experienced - directors . e Active monitoring of the company’ ‘Ss activities — e Integrity prevails within the company

  10. Slide 10: A leader in transparency and disclosure

    A leader in the level of transparency and disclosure ° Timeliness of reporting information e Profit and loss for our 17 specialist businesses | e Report on nor-fi nancial indicators eg. a) Customer Satisfaction 2 e Staff Satisfaction

  11. Slide 11: Enhanced governance

    Enhanced ° Revised committee structure ° New policy for ANZ’s auditor e Head. of Internal Audit reports directly to Chairman of Audit Committee —

  12. Slide 12: A different bank

    rent bank .

  13. Slide 13: Profits

    profits sm NPAT. 2322 24168 before ~ significant» transactions T T T T 1 1997. 1998 1999 2000 2001 ~—-2002

  14. Slide 14: Dividend payout ratio trend upwards

    Dividend payout rati _ trend ‘up fards = A progressive ‘lift inthe payout ratio. likely over next three years | towards. high ° eek to. . maintain 100% franking - $0,505 $0.45.5 ° $0.40 5 $0.35 5 $0.30 + $0.25.4 $0.20 $0.15 5 "$0.10. $0.05. $0.00 | likely to . Interim Dividend has » doubled in six y

  15. Slide 15: ANZ and ING - complementary strengths

    et ler ANZ and. ING - Bringing te _complementai ‘y strengths . Large distribution network. ~« High value customer base * Untapped opportunity - «Specialist approach — oe Outstanding customer ma proposition * Top 4 position in retail ~ FUM oe je Top 5 position in life insurance —- ING 5a _« Global ca

  16. Slide 16: ion

    = in ion t si F pos Ae ed ou HAA then cific en imor bat ast T ira e str K the Pa E

  17. Slide 17: Other key initiatives

    Other key initiatives — ° “Developing a. portfolio of modest growth - options in East Asia -eEstablished a co-operation agreement with the. Shanghai Rural Credit Cooperative Union in China «Introduced simplified small business accounts ; : «Introduced a new w banking package for home | - buyers:

  18. Slide 18: Economic Prospects for Australia

    rent bank + Economic Prospects for Australia fe

  19. Slide 19: The world economy has absorbed significant shocks

    The worl economy has abearhed a number of si nificant shocks Global share markets “e Collapse of the === 200.) pec s805 = 100 _-dot.com bubble 2190 40> en «Terrorist attacks of. £805 September 4100 170 | * Loss of confidence in 160 + Corporate. oe 4504 Governance... “go | practices : 130 4 . The war

  20. Slide 20: 91 92 93 94 95 96 97 09 99 00 01 02 03 04

    91 92 93 94 95 96 97 09 99 00 01 02 03 04

  21. Slide 21: Strong housing cycle peaking, offset by business investment

    Strong housin cycle of past two ears peaking, offset by upturn in. business investment Contributions to GDP growth 1.0. percentage point 0.8 | @ Housing ; ponent yoy : ‘Business O06, 00 5 gy ee fa s 0.2 q a «CE { eS 0.0.- i i — -0 24 eennas! ‘ We S Forecasts -0.4 -0.6 - -Dec-01- Mar-02 . Jun-02 ‘Sep

  22. Slide 22: Economic and employment growth

    ‘Economic and employment growth %, change from year earlier. Real gross domestic product (GDP) Employment 96 97 98 99 00 01 o2 03 04

  23. Slide 23: South Australia outperforming the Australian average

    outpe ‘orme the # ustralian avera Final demand growth | on. Unemployment rate : ge change from year - 2 435 % : 75 — ~ South Austrafia /- nome Wee cee South Australia - 0- ST T — ol T T Toe oe 4 a T —T ad T T T ; T <1 9697989900010203 | 8991939597990103

  24. Slide 24: Slide 24

  25. Slide 25: ANZ's journey so far

    IZ’s jo rney so far..... $m Momentum 2500.4 a a. saat 2168* Consolidation “3000 4 oS a 1870 77 “Recovery aa 1500 fe ear eee 7 ge 4196 1106 : 1052 2 : 2 @ Profit 1000 4 4 -| | | | il — . a 1994 1995. ‘excludes significant transactions 1996 "1997 1998 1999..2000 ©2001. .2002 2003

  26. Slide 26: Gaining momentum with the ANZ Agenda

    Gaining momentum with the ANZ Agenda © ANZ. agenda Se - This means... -@ . Bringing the human face alive fo aH stakeholders ~ ; _« Being ale and having the — courage to be different — _ © Delivering sustainable — ~ performance and value -

  27. Slide 27: Specialists win over generalists

    vin over generalists Speci alists eA portfolio of specialist businesses outperforms bundled : businesses (because of volatility: reduction and funding - costs). e Specialist business units provide the most efficient environment for. product and. process innovation - ce The specialist portfolio. mode

  28. Slide 28: A rich portfolio of specialist businesses

    businesses A rich portfolio of specialisec Source of profit High * More sustainable . portfolio foundation * Each business has ; clear differentiated approach ; -- Market | Attractiveness . e Systematically : building capabilities to establish future — growth options Current ANZ Position.

  29. Slide 29: Revenue momentum

    ~-CAGR ~ 6.7% Revenue momentum* % 6,814. 8434. “614 ae 59.4 5,463 5,066 “574 554 53.4 “sr “49 4 634. 634° 47 Jo T T T 45° e have grown revenue and contained costs Cost leadership. 1999 - 2000 .2001 2002 1997 1998

  30. Slide 30: One of the world's most efficient banks

    ne of the. s most efficient banks oe - Cost/Income For Top 100 Banks Globally pas i] [~) i a) ° .1993 20, \ 70) 2000 60.5 neces 3 c . 505 siyostapnet BEY National 40 | United Overseas Bank ANZ . 30.4 . Bank of China Golden West Financial N o 1

  31. Slide 31: At the same time we are lowering risk

    At the same time we are lov ering risk » Non-accrual fokris continue to fall, reflecting overall health of portfolio $m ; ~ Gross Non-Accrual 4800. ” ay Loans (LHS) ©» : oS : . | 1882 Net Non-Accrual. 2, -Non-Accrual Loans/ | 1.75% 1543 Loans (LHS) Loans & advances (RHS) 1.50% -- 1500 -y301 1200 1.2

  32. Slide 32: Transformation

    transformation ° Be the human face of banking for customers e Lead. and inspire each other . Earn: the trust. of the community — oe Breakout, be bold and have courage to be different . e Perform and grow to create value for shareholders

  33. Slide 33: $100 invested in ANZ in 1992 valued in excess of $1000 in 2003

    $100 invested in ANZ in “1992 valued i in excess of $1000 i in 2003 ~@ rewarding journey. for shareholders : ; : TSR $4,200, ... (base $100)

  34. Slide 34: Earnings growth for 2003 unchanged

    * Earnings growth for 2003 unchanged - around 8% in line with market expectations. ; v¢ “Mortgage demand has remained strong offset by.a difficult interest. «erate environment and low. institutional loan demand. « Overall domestic credit quality remains. sound.: Specific provisions from so investmen

  35. Slide 35: Slide 35

  36. Slide 36: Disclaimer and contact details

    - The material in this presentation is general background information about the Bank’s activities current at the date.of the presentation. “It is information given in summary form.and does not purport to be complete. ‘It.ls net intended to be relied upon as advice to investors. or potential investor

  37. Slide 37: Presentation available on www.anz.com

    available on Www.anz.com Copy of presentation

ANZ Group Holdings — Shareholder Meeting (August 2003) on 6ix